. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Guests are provided with hand sanitizer. .Service animals not allowed. Pets not allowed.This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Property confirms they are implementing guest safety measures. Guests are provided with free hand sanitizer. Property confirms they are implementing enhanced cleaning measures.Visa, Debit cards not accepted, Cash, JCB International, Mastercard.Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service..Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service..Make yourself at home in one of the 32 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks..Distances are displayed to the nearest 0.1 mile and kilometer. Hang Dau Water Tower - 0.1 km / 0.1 mi Dong Xuan Market - 0.3 km / 0.2 mi Hang Ma Street - 0.5 km / 0.3 mi O Quan Chuong Gate - 0.6 km / 0.4 mi Bach Ma Temple - 0.7 km / 0.4 mi Ta Hien Street - 0.8 km / 0.5 mi Hanoi Old Town Night Market - 0.8 km / 0.5 mi West Lake - 1 km / 0.6 mi Dong Kinh Nghia Thuc Square - 1 km / 0.6 mi Vietnamese National Tuong Theatre - 1.1 km / 0.7 mi Thang Long Ca Tru Theatre - 1.1 km / 0.7 mi Hang Gai Street - 1.1 km / 0.7 mi Hoan Kiem Lake - 1.2 km / 0.7 mi Ha Noi Gallery - 1.2 km / 0.7 mi The Old Quarter Gallery - 1.2 km / 0.7 mi The preferred airport for Hanoi Genial Hotel is Noi Bai Intl. Airport (HAN) - 24.4 km / 15.1 mi .In Hanoi (Old Quarter)