Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 30 per day. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 15 for adults and EUR 8 for children.

Are pets allowed at the hotel?

Pets are allowed at the property for a fee of EUR 25 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is from 3:00 PM, and check-out time is until 12:00 PM. Early check-in is available for a fee of EUR 39, subject to availability.

Is there an airport shuttle service available?

A roundtrip airport shuttle is available for a surcharge of EUR 35 per vehicle (one-way, maximum occupancy 3). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. Portable visual emergency devices are available upon request at check-in.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Belgrade, just steps from Knez Mihailova Street and within a 10-minute walk of Kalemegdan Fortress. It is approximately 0.6 miles from the National Museum and Republic Square. Public transport options are readily available nearby.

What are the policies for guests staying with children?

Children 3 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available at the hotel?

Rollaway beds are available for a fee of EUR 25 per day, and advance request or confirmation is required.

Mama Shelter Belgrade - Unique 4-Star Accommodation

Average nightly price at Mama Shelter Belgrade by month, last 12 months (USD)
Month	Average price
January	$130
February	$132
March	$146
April	$150
May	$177
June	$170
July	$137
August	$138
September	$179
October	$168
November	$141
December	$137

What guests think

Travellers describe Mama Shelter Belgrade as a lively, design-forward stay above a shopping mall, combining a popular rooftop bar/restaurant with mostly comfortable rooms and welcoming staff, while some mention inconsistent housekeeping, occasional noise, and confusing elevator access after hours.

Breakfast quality draws frequent compliments, as do the city views. Rooms are often spacious, with modern decor and, in some cases, terraces overlooking the city or park. Expect an energetic, central base suited to travelers who enjoy a social vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The rooftop bar and on-site restaurant are highlights with great views and a lively vibe; there is also a gym, though it’s small. Access via the mall’s elevators can be confusing after hours, and parking is pricey.

Related guest reviews

6

Alexander

Sep 23, 2025

·

Stayed 2 nights

Central hotel with quirky décor and clean rooms. The rooftop bar and views are excellent, but the location on top of a shopping center makes access less peaceful and difficult to initially find. Breakfast is average, but great options nearby. Hotel best for those who like lively, alternative style.

8

Amreen

Aug 25, 2023

·

Stayed 1 night

Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!

10

Ivan

Sep 6, 2025

·

Stayed 2 nights

Great hotel and fantastic people! Breakfast, restaurant and rooftop bar are fabulous.

10

Ljubica

Aug 26, 2025

·

Stayed 1 night

Amazing funky modern Hotel on top of a mall in the heart of Belgrad.Everbody was so friendly.Brunch and Cocktails absolutly best! I will soon come back !

10

Markus

Jan 14, 2026

·

Stayed 2 nights

Tolles Hotel mit Restaurant und Roof top Bar.

10

Sergey

Nov 1, 2024

·

Stayed 3 nights

Great location and great placement above the mall. Fantastic panoramic views of Belgrade. Great service. Very lively bar that happens to be the hotspot for local night life. After hours access is a bit problematic because the mall entrances close during the night and one has to figure out where is the elevator. My only complaint would be that they do not have adequate shower supplies. Instead of usual shower gel and shampoo you get a small bar soap.

10

porus

Oct 25, 2025

·

Stayed 5 nights

Lovely hotel, well maintained and very friendly staff. Comfortable and spacious rooms. Gym could be larger with more equipment though the equipment available was of food quality. Lively bar-restaurant in the evening

10

Thomas

Jul 8, 2024

·

Stayed 3 nights

Coole Location, beste Lage für City Trip, mega Aussicht von der Dachterrasse mit Bar/Restaurant und DJ

10

Marius

Sep 30, 2025

·

Stayed 3 nights

Sentral beliggenhet - kjøpesenter under hotellet - flott takterrasse

10

Ömer

Dec 16, 2021

·

Stayed 2 nights

Otopark çok pahalı günlük 25 euro

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Cleanliness

Many guests find rooms very clean, but there are recurring reports of housekeeping misses, lingering odors, stained carpets, and dust, plus some bathroom maintenance issues.

Related guest reviews

6

Jelena

Jul 23, 2025

·

Stayed 7 nights

Städning under all kritik. Glasen och kopparna i rummet diskas inte. De sköljer bara dom och torkar av me nån handduk. Gud vet vilken. Inga plastpåsar för exempel blöjor. Inge schampo och balsam. Överlag städet var de värsta jag sett hittills. Kunde gå 3 dagar och kaffe koppen var ej utbytt eller tvättad. Toapapper fick vi fråga om 2 ggr då städ inte ens vart inne i rummet. Personal i receptionen var fantastiska, personal i resturangen var fantastiska. Sen var inte frukosten alls den samma som för bara två år sen. Litet utbud. Även här inte rent i juice behållare. Reser ni med små barn var väldigt tydliga med ett rum som inte är mot deras takterrass för då blir ni vakna hela helgen. Platsen i sig är otrolig nära till allt och personalen var fantastiska. Dock är det inte därför vi kom. Vi kom för mat, städ och normal sömn.

8

Melanie T

May 3, 2023

·

Stayed 4 nights

The hotel was situated inside a mall which was just great as it was close to dining and shopping options. The rooms were comfortable but the daily cleaning was not topnotch especially in the bathroom and I noticed that they were quite frugal with bathroom amenities. Other than that, I would recommend this hotel in Belgrade.

10

Andrew

Apr 9, 2025

·

Stayed 3 nights

Hotel staff were very helpful and friendly. Room was very nice and kept very clean. We enjoyed our stay.

10

mihailo

Dec 23, 2024

·

Stayed 4 nights

I have stayed at Mama Shelter in Belgrade multiple times. It is excellent; clean, comfortable, great audio visual options, excellent breakfast buffet and perfect location in the city center. I am very happy with my time there.

10

Lena

Oct 8, 2025

·

Stayed 1 night

Great location, really nice breakfast, clean room, will stay again.

6

Sanja Suzanna

Mar 13, 2023

·

Stayed 3 nights

Rummen är inte som man förväntar sig. Renligheten är under all kritik i rummen och servicen är dålig. Men hotellet är på bra placering på huvudgatan. Frukosten fantastik!

6

Carine

Aug 25, 2025

·

Stayed 3 nights

The room smelt like bathroom upon arrival and the next day they gave us a room with a better smell and condition. Before switching rooms, house keeping didn’t even clean our room the first day … but then the staff was very reactive to help and give us a better room. The bathrooms seem outdated and the shower handle was falling out of the wall and we manually replaced it. The amenities in the bathroom were very poor and the quality was not suitable. Breakfast was good, it’s worth getting with the room The best was comfortable.

6

Jelena

Apr 26, 2025

·

Stayed 3 nights

While the front desk staff were friendly, helpful, and quick to assist( 10 for their effort) the overall experience was quite disappointing. The cleanliness of the room could have been much better—there were carpet stains, dust in the corners, and hair from the previous guest left on the bed. Additionally, it was off-putting to see guests from the upper floors throwing cigarette butts out the windows,which ended up at our balcony. The biggest issue was the lack of water in the room for over 10 hours due to maintenance. The hotel didn’t offer any compensation, not even extra bottles of water. Despite not being able to shower or use the toilet for such a long period, they still charged the full room rate, which felt unfair given the circumstances. Breakfast is good , full of different varieties.

8

Natascha

Sep 27, 2025

·

Stayed 2 nights

Sauberes Zimmer. Restaurant sehr freundlich!

10

mihailo

Nov 20, 2025

·

Stayed 4 nights

This was my fourth stay. As always, the staff, especially Aleksander and Nikola, was very friendly and entirely professional. There were no issues with which to deal. The room was immaculate and comfortable. Great shower and amazing bed. The breakfast buffet was excellent with healthy options included. I look forward to visiting other Mama Shelter hotels in other cities. The interior design is very very cool! Mama Shelter in Belgrade is truly my favorite.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, with modern, quirky decor and, in some cases, terraces or views of the city or park. Some guests report noise from the bar/venue or nearby construction, and a few note dated or awkward bathroom setups.

Related guest reviews

10

Gregory

Jul 7, 2025

·

Stayed 2 nights

This hotel is a vibe! Check in was a little longer than expected but the staff is incredible, the property is seriously cool. Did I mention the location!? Although it is above a mall it is quiet and relaxing but can turn up if you want it too. Right next to the coolest park and extremely walkable. I would argue this is the best hotel for the price in Belgrade.

10

Nicholas

Mar 23, 2023

·

Stayed 4 nights

Terrific location providing easy access to all that Belgrade has to offer. The room was extremely comfortable, and having a terrace overlooking the park was an added perk given the beautiful weather. Highly recommend for a great location, convenient access to restaurant and bar in the lobby, and a well equipped room.

10

Rajesh

Feb 4, 2023

·

Stayed 4 nights

I stayed for 4 days. Nice and cozy with a view of the city. There was a balcony. Very silent and clean. I prefer a harder mattress but not too bad. Would also prefer to have a bath mat to avoid slipping. Got a welcome fruits basket as well

6

Moshe

Jun 29, 2024

·

Stayed 7 nights

Great location, friendly and helpful staff. Shower kept flooding the bathroom floor, and there was music noise from the venue below (we were in the park side annex of the hotel). This is a 5-year-old hotel and there were no USB sockets whatsoever in the room!

10

Yuyan

Jun 4, 2025

·

Stayed 4 nights

It’s a very nice hotel on top of a shopping center. The bar/restaurant is very good. It does play loud music into early hours but this only happened one night of our stay

10

aleksandra

Aug 12, 2025

·

Stayed 1 night

The rooms are spacious. Bed and linens are comfortable and clean. Food options are everywhere around you. Either by visiting mama shelter restaurant or simply walking out in Knez Milosa Street. You are right across the street from the largest park in the city, Kalemegdan. Also walkable distance from here is the restaurant row on River Sava.

8

Jessica Nadine

Jul 28, 2025

·

Stayed 5 nights

Zentral gelegen. Zimmer zur Parkseite war bei geschlossenem Fenster ruhig, Klimaanlage[im Sommer notwendig] individuell regulierbar. Bett bequem, sehr guter Wasserdruck. Leider kein Wasserkocher, Kaffeemaschine im L-Zimmer vorhanden, Starbucks oder Hotelrstaurant/ Bar im Hotel vorhanden. Frühstück war für uns ok und ausreichend, da sind die Bedürfnisse ja individuell.

4

Rashel

Sep 10, 2025

·

Stayed 1 night

I requested a quiet room and instead was given the worse room possible facing construction and couldn’t sleep Saturday morning due to noise from construction. They never bothered to change my room

10

porus

Oct 25, 2025

·

Stayed 5 nights

Lovely hotel, well maintained and very friendly staff. Comfortable and spacious rooms. Gym could be larger with more equipment though the equipment available was of food quality. Lively bar-restaurant in the evening

10

Anastasiia

Oct 3, 2025

·

Stayed 3 nights

I had a nice size room with nice terrace overlooking the city. Nice variety including healthy options on breakfast, friendly staff, helpful reception team. And what is very important in Serbia - this hotel is non smoking one and no bad smells as in other.

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Service

Service is widely described as friendly and helpful, especially at the front desk. A few guests mention lapses in follow-up and problem resolution, such as room changes, water outages, or unhelpful responses.

Related guest reviews

10

Dusanka

Jun 2, 2025

·

Stayed 4 nights

Very friendly and helpful staff. The location is great. Walking distance to so many attractions and places of interest.

8

Mau

Aug 25, 2023

·

Stayed 2 nights

Excelente lugar un cocepto muy bueno, aunque hay aspectos que mejorar, la recepcion esta atendida por gente muy joven no muy acostubrados a estar enfocados en el servicio y la satisfacción del vluente, solo cumplen con qje que tienen que hacer. Por ejemplo rente un internet para llevar (mobile hub) y me lo dieron sin pila asi que yo confiado que traia sali a turistear y despues de 2 hrs ya no tenia internet y no servia mi google maps asi que ya no pude seguir teniendo internet y cuando llegue a reclamar fue solo pues lo hubiera cargado y ya, como si tuvieras un cargador por si te falla el internet, otro fue que pedi hicieran urgente una lavanderia porque te dejan un formato para llenar con pluma pero no hay pluma en la habitacion asi que subi a frint desk a decirles que no habia llenado el formato pero necesitaba mi ropa limpia y despues de regresar a la habitacion despues de varias horas de estar perdido por no tener internet deharin la ropa sucia en la bolsa porque no llené el formato que dije que no habia llenado...

10

Andrew

Apr 9, 2025

·

Stayed 3 nights

Hotel staff were very helpful and friendly. Room was very nice and kept very clean. We enjoyed our stay.

10

Jelena

Jul 23, 2025

·

Stayed 4 nights

Love Mama Shelter. Convenient room service & great food at the rooftop restaurant. Got to meet one of the owners Noam while there, had a lovely chat, such a nice guy. We will definitely be back. Thank you Noam & the entire mamá shelter staff! Love from the DR 🇩🇴

8

Howden Axial

Jul 31, 2025

·

Stayed 7 nights

Pragtfuldt hotel, lige midt i centrum med gå-afstand til det meste. Vanvittigt god service fra de ansatte, og bliver altid mødt med et smil.

6

Serdar mutlu

Feb 8, 2026

·

Stayed 3 nights

Merhaba. Otel konum olarak kısa süreli bir Belgrad seyahati için mükemmel konumda. Otele alışveriş merkezinden ulaşmak eğer asansörler doluysa biraz zaman alıyor. personel karşılamada ilgili ancak daha sonra sizinle kimse ilgilenmiyor oda servisinden su istedim gelip bardan kendiniz alın getirecek kimse yok dedi. Odalar temiz ancak nasıl malzemeler kullanıyorlarsa oda 1990 lardaki hastaneler gibi kokuyor ve 3 gün boyunca gitmedi.

10

Anastasiia

Sep 25, 2023

·

Stayed 3 nights

Excellent service, very welcoming front desk staff and delicious breakfast. They made sure to accommodate my requests on a short notice. Thank you!

10

Brian

Jun 30, 2025

·

Stayed 4 nights

It was central and the staff were polite, friendly and helpful.

6

Jelena

Apr 26, 2025

·

Stayed 3 nights

While the front desk staff were friendly, helpful, and quick to assist( 10 for their effort) the overall experience was quite disappointing. The cleanliness of the room could have been much better—there were carpet stains, dust in the corners, and hair from the previous guest left on the bed. Additionally, it was off-putting to see guests from the upper floors throwing cigarette butts out the windows,which ended up at our balcony. The biggest issue was the lack of water in the room for over 10 hours due to maintenance. The hotel didn’t offer any compensation, not even extra bottles of water. Despite not being able to shower or use the toilet for such a long period, they still charged the full room rate, which felt unfair given the circumstances. Breakfast is good , full of different varieties.

10

mihailo

Nov 20, 2025

·

Stayed 4 nights

This was my fourth stay. As always, the staff, especially Aleksander and Nikola, was very friendly and entirely professional. There were no issues with which to deal. The room was immaculate and comfortable. Great shower and amazing bed. The breakfast buffet was excellent with healthy options included. I look forward to visiting other Mama Shelter hotels in other cities. The interior design is very very cool! Mama Shelter in Belgrade is truly my favorite.

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AI-generated summary based on recent guest reviews

Location

Exceptionally central and walkable, set above a shopping mall with easy access to dining, shops, and major sights like Kalemegdan Park. A few note that finding the correct elevators or after-hours access can be inconvenient.

Related guest reviews

10

Gregory

Jul 7, 2025

·

Stayed 2 nights

This hotel is a vibe! Check in was a little longer than expected but the staff is incredible, the property is seriously cool. Did I mention the location!? Although it is above a mall it is quiet and relaxing but can turn up if you want it too. Right next to the coolest park and extremely walkable. I would argue this is the best hotel for the price in Belgrade.

8

Nikola

May 20, 2024

·

Stayed 1 night

Great location for walkability

10

aleksandra

Aug 12, 2025

·

Stayed 1 night

The rooms are spacious. Bed and linens are comfortable and clean. Food options are everywhere around you. Either by visiting mama shelter restaurant or simply walking out in Knez Milosa Street. You are right across the street from the largest park in the city, Kalemegdan. Also walkable distance from here is the restaurant row on River Sava.

6

Alexander

Sep 23, 2025

·

Stayed 2 nights

Central hotel with quirky décor and clean rooms. The rooftop bar and views are excellent, but the location on top of a shopping center makes access less peaceful and difficult to initially find. Breakfast is average, but great options nearby. Hotel best for those who like lively, alternative style.

10

Stefan

Sep 11, 2024

·

Stayed 3 nights

Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!

6

Serdar mutlu

Feb 8, 2026

·

Stayed 3 nights

Merhaba. Otel konum olarak kısa süreli bir Belgrad seyahati için mükemmel konumda. Otele alışveriş merkezinden ulaşmak eğer asansörler doluysa biraz zaman alıyor. personel karşılamada ilgili ancak daha sonra sizinle kimse ilgilenmiyor oda servisinden su istedim gelip bardan kendiniz alın getirecek kimse yok dedi. Odalar temiz ancak nasıl malzemeler kullanıyorlarsa oda 1990 lardaki hastaneler gibi kokuyor ve 3 gün boyunca gitmedi.

10

Lena

Oct 8, 2025

·

Stayed 1 night

Great location, really nice breakfast, clean room, will stay again.

10

Sergey

Nov 1, 2024

·

Stayed 3 nights

Great location and great placement above the mall. Fantastic panoramic views of Belgrade. Great service. Very lively bar that happens to be the hotspot for local night life. After hours access is a bit problematic because the mall entrances close during the night and one has to figure out where is the elevator. My only complaint would be that they do not have adequate shower supplies. Instead of usual shower gel and shampoo you get a small bar soap.

10

Marius

Sep 30, 2025

·

Stayed 3 nights

Sentral beliggenhet - kjøpesenter under hotellet - flott takterrasse

10

Dmitriy

Jun 10, 2025

·

Stayed 10 nights

Super central location, spacious soundproof rooms, easy access to shopping center (elevator ride), friendly staff, top-notch food in the hitel restaurant.

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Dining

Breakfast is frequently praised for quality and variety, and the restaurant plus rooftop bar serve good food and drinks with a lively atmosphere. Some note occasional late-night music noise and, less often, that breakfast feels average.

Related guest reviews

10

Tobias

Dec 15, 2025

·

Stayed 2 nights

Trevlig bar med bra stämning

10

Siel

Mar 24, 2023

·

Stayed 1 night

Amazing breakfast

6

Alexander

Sep 23, 2025

·

Stayed 2 nights

Central hotel with quirky décor and clean rooms. The rooftop bar and views are excellent, but the location on top of a shopping center makes access less peaceful and difficult to initially find. Breakfast is average, but great options nearby. Hotel best for those who like lively, alternative style.

4

Mandy-Lynn

Aug 31, 2025

·

Stayed 1 night

The only thing good about this place is the bar.

10

Ivan

Sep 6, 2025

·

Stayed 2 nights

Great hotel and fantastic people! Breakfast, restaurant and rooftop bar are fabulous.

10

Stefan

Sep 11, 2024

·

Stayed 3 nights

Amazing location, rooftop bar, breakfast buffet. Kind and helpful staff. Strongly recommend!

10

Ljubica

Aug 26, 2025

·

Stayed 1 night

Amazing funky modern Hotel on top of a mall in the heart of Belgrad.Everbody was so friendly.Brunch and Cocktails absolutly best! I will soon come back !

8

Beste

Jan 3, 2026

·

Stayed 4 nights

Kahvaltı menüsü iyiydi, temizlik orta düzeydi, çalışanlar harika. Konumu çok iyi bir noktada.

10

Dmitriy

Jul 1, 2024

·

Stayed 11 nights

A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.

10

mihailo

Nov 20, 2025

·

Stayed 4 nights

This was my fourth stay. As always, the staff, especially Aleksander and Nikola, was very friendly and entirely professional. There were no issues with which to deal. The room was immaculate and comfortable. Great shower and amazing bed. The breakfast buffet was excellent with healthy options included. I look forward to visiting other Mama Shelter hotels in other cities. The interior design is very very cool! Mama Shelter in Belgrade is truly my favorite.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $159
18 $156	19 $163	20 $168	21	22 $214	23 $174	24 $189
25 $153	26 $172	27 $201	28 $172	29 $163	30 $172	31 $144

Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $154	3 $182	4 $196	5 $171	6 $142	7 $142
8 $128	9 $134	10 $167	11 $171	12 $145	13 $144	14 $154
15 $120	16 $128	17 $133	18 $154	19 $154	20 $142	21 $142
22 $128	23 $154	24 $179	25 $180	26 $171	27 $142	28 $142
29 $131	30 $134

Mama Shelter Belgrade

Prices for Mama Shelter Belgrade

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Terrace (Xxl Mama)

Room, 1 King Bed (Xxl Mama)

Twin Room, 2 Twin Beds (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 2 Bedrooms, Terrace (Xxl Mama)

Room, 1 King Bed, Terrace (Xxl Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed, Terrace (Large Mama)

Guest reviews of Mama Shelter Belgrade

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Mama Shelter Belgrade

Considering this hotel for your Belgrade trip?

Prices for upcoming dates