Studio 6 New Braunfels, Tx

There wasn't any new coffee packets, but was old used coffee in coffee machine, had only small towels, and I had to go to the lobby after calling about tv not working. Waited 30 minutes. Not enough parking. Had to park on other side of property

I understand they are under construction, but the shower was not very clean, cleaning person either left their hair or it wasn't cleaned properly. The shower head was completely attached to wall. I saw a couple of roaches and their was no coffee pot in the room, like I was told their was. Despite where I stay I always carry disinfectant spray and cleaner

Room was at the sister hotel. So had to check in at one location and stay at another. The hotel that I stayed in smelled like marijuana all throughout the hotel, including the lobby.

This place was horrible, to start when we go in to check in to the studio 6 there’s no one is the lobby at any time we had to walk across to the other building to check in or with any other assistants. We get our keycards and head to the top floor where the hallway smelled absolutely horrible at all times. We make it into our room where we notice the room doesn’t match the pictures in the listing, the room is smaller than advertised and is missing furniture. The cleanliness of the room was also bad, the microwave was very dirty and had dirty napkins in it, the sink had chunks of food, there was left over food in the fridge, and the lights above the beds were filled with dirt and trash. The toilet in the restroom was clogged when we got there so we had to wait for maintenance to fix it. Room service was subpar as well, they cleaned the restroom and did the bed but they still left the microwave, fridge, sink in the same condition it had been. On our final night there we enter the building and try to key into our room but neither key would work at all, we head across to the other building where the worker re program the keys without any confrontation. The key still did not work when we got to our room so we head back down to speak with the worker, turns out she misheard the room number and gave us the keys to someone else’s room without any sort confirmation it was our room. Overall this was a horrible experience, one of the worst hotels I’ve stayed at I would not recommend it.

It had a very sketchy look to it. The people outside, just didn’t make the place look welcoming, or safe. You had to check in at one side, then drive around to a whole other building and park somewhere else then enter in through other doors. Place smelled like one big rolled up dubbie. The area I stayed in had no staff supervision, or anyone there at all. The room was a very decent size, and clean. It would have been nice if there was pans and utensils provided since I did rent a kitchenette/ studio. I will say though, absolutely quite hallways. I enjoyed not been woken up by crying children, or parents yelling at kids.

The bed was very comfortable allowing for a good night's sleep. However, the room was poorly stocked, no cups, no soap, no shampoo. The room was a kitchenette, but there was not a coffee maker, nor cups. The door did not seal showing light from the outside, and allowing flies. There was damage to the wall around the door. The window sill had not been cleaned in sometime. The office for this property was at the property next door. The on-line pictures of the property and rooms seemed to indicate a newly constructed building. But the building was, in fact, NOT new, and had been there for some time. The office blamed theft as the reason, the room was not stocked with soap and shampoo before we checked in. ONLY when we asked for soap and shampoo, were they provided. The office did not offer any drinking cups either. I have stayed at Studio 6 before and found the properties to be clean, the rooms stocked. This property does not meet the basic standards advertised for a Motel 6 property, - that of a clean room. The room was not clean, there was debris under the bathroom sink, and the window sill above the window unit, had not been cleaned in in some time. It appeared to be moldy, but could have been water stain. When I brought my concerns to the attention of the office, they didn't not seem to care, and admitted they knew, the room was damaged, unclean, and not fully stocked - with soap and shampoo.

Limited parking.

The site is shared with Studio 6 and Motel 6. It looks like it is under construction. It sits far back from the Interstate and there is a lot of chainlink fence and empty space in front of the site. Parking is woefully inadequate and inconvenient. The only landscaping were 2 Palm Trees. While Motel 6 is known as a "value" brand when comparing others, staying here made me feel 'embarrassed & poor'.

The hotel is in the middle of a renovation, so it's messy. However this is about the conditions of my room, it seems like it's fairly new, but there are weird things like rusted doorjams in the bathroom. Lights out in the room, while it has a kitchen there's nothing to use. So if you plan on staying here bring stuff, not good for business travel AT ALL!!!!!

Roach infested

They gave me a room that wasn’t clean. The room smelled like smoke, and even after the room was cleaned, it still looked dirty. The towels were dirty.

Seemed good at first until I met some cockroaches in the bathroom. First time in 20 years I’ve seen cockroaches at a hotel.

Had roaches and house keeping never came by

Poorly maintained, there were cockroaches, the shower and toilet was not working

Infested with cockroaches… don’t stay here. They will not refund you even if you check out the next morning and tell them you won’t be staying for your 2nd night because of the cockroaches… that we left evidence of on the counter and took photos of… worst few hours of sleep ever. They likely made double the money on the room checking it out to someone else and will not refund our money we paid in advance for the room. Not to mention the staff knocked on our door in the middle of the night multiple times when we had small children sleeping and a super early day ahead of us, saying they show that room should be available even though we checked in with the front desk… we booked our next night at La Quinta Inn and it was clean and comfortable!

This place was horrible, to start when we go in to check in to the studio 6 there’s no one is the lobby at any time we had to walk across to the other building to check in or with any other assistants. We get our keycards and head to the top floor where the hallway smelled absolutely horrible at all times. We make it into our room where we notice the room doesn’t match the pictures in the listing, the room is smaller than advertised and is missing furniture. The cleanliness of the room was also bad, the microwave was very dirty and had dirty napkins in it, the sink had chunks of food, there was left over food in the fridge, and the lights above the beds were filled with dirt and trash. The toilet in the restroom was clogged when we got there so we had to wait for maintenance to fix it. Room service was subpar as well, they cleaned the restroom and did the bed but they still left the microwave, fridge, sink in the same condition it had been. On our final night there we enter the building and try to key into our room but neither key would work at all, we head across to the other building where the worker re program the keys without any confrontation. The key still did not work when we got to our room so we head back down to speak with the worker, turns out she misheard the room number and gave us the keys to someone else’s room without any sort confirmation it was our room. Overall this was a horrible experience, one of the worst hotels I’ve stayed at I would not recommend it.

The bed was very comfortable allowing for a good night's sleep. However, the room was poorly stocked, no cups, no soap, no shampoo. The room was a kitchenette, but there was not a coffee maker, nor cups. The door did not seal showing light from the outside, and allowing flies. There was damage to the wall around the door. The window sill had not been cleaned in sometime. The office for this property was at the property next door. The on-line pictures of the property and rooms seemed to indicate a newly constructed building. But the building was, in fact, NOT new, and had been there for some time. The office blamed theft as the reason, the room was not stocked with soap and shampoo before we checked in. ONLY when we asked for soap and shampoo, were they provided. The office did not offer any drinking cups either. I have stayed at Studio 6 before and found the properties to be clean, the rooms stocked. This property does not meet the basic standards advertised for a Motel 6 property, - that of a clean room. The room was not clean, there was debris under the bathroom sink, and the window sill above the window unit, had not been cleaned in in some time. It appeared to be moldy, but could have been water stain. When I brought my concerns to the attention of the office, they didn't not seem to care, and admitted they knew, the room was damaged, unclean, and not fully stocked - with soap and shampoo.

It was nasty rooms had a bad odor and had roaches and bed bugs it was not satisfactory at all and should have been reimbursed for how nasty they was now have to check all my luggage for roaches had a family member woke up with roaches in her purse would never stay here again kids woke up with bites from bed bugs horrible.

As i was checking in i could hear the staff talking about the cleaning lady. Saying she hadnt come to say all the rooms were clean before leaving. I was given my room key and when i walked in my room had not been cleaned at all. Bed was not made and food was left on the table. Obviously cleaning lady needs to be fired

Very spacious

There wasn't any new coffee packets, but was old used coffee in coffee machine, had only small towels, and I had to go to the lobby after calling about tv not working. Waited 30 minutes. Not enough parking. Had to park on other side of property

It was an ok stay. Slight holes in drapes. The plastic shower surround was cracked on the floor exactly where you need to stand to shower. It looks like they tried to tape it over but I gave way if you stepped on it. The control for the stove was broken and exposed. It was a cheap room and ok for 1 night.

Despite the kind staff, our stay was miserable. The neighboring guest had two dogs that started barking at 5am and never stopped. There were dog feces all around the sidewalks and planters near the room which made bringing things in from the car harder than it should have been. There was no way for the hotel staff to address the noisy dogs. It would have been nice to have been told there were animals in the room next to us before we got all unpacked and in bed - that way we could have asked for a different room.

First room tv did not work just flickered. Changed rooms. All of hallways smelled like weed, bare walls in rooms, room smelled of weed. No soap or shower products in the bathroom. Only two towels for a family of 4.

It had a very sketchy look to it. The people outside, just didn’t make the place look welcoming, or safe. You had to check in at one side, then drive around to a whole other building and park somewhere else then enter in through other doors. Place smelled like one big rolled up dubbie. The area I stayed in had no staff supervision, or anyone there at all. The room was a very decent size, and clean. It would have been nice if there was pans and utensils provided since I did rent a kitchenette/ studio. I will say though, absolutely quite hallways. I enjoyed not been woken up by crying children, or parents yelling at kids.

The bed was very comfortable allowing for a good night's sleep. However, the room was poorly stocked, no cups, no soap, no shampoo. The room was a kitchenette, but there was not a coffee maker, nor cups. The door did not seal showing light from the outside, and allowing flies. There was damage to the wall around the door. The window sill had not been cleaned in sometime. The office for this property was at the property next door. The on-line pictures of the property and rooms seemed to indicate a newly constructed building. But the building was, in fact, NOT new, and had been there for some time. The office blamed theft as the reason, the room was not stocked with soap and shampoo before we checked in. ONLY when we asked for soap and shampoo, were they provided. The office did not offer any drinking cups either. I have stayed at Studio 6 before and found the properties to be clean, the rooms stocked. This property does not meet the basic standards advertised for a Motel 6 property, - that of a clean room. The room was not clean, there was debris under the bathroom sink, and the window sill above the window unit, had not been cleaned in in some time. It appeared to be moldy, but could have been water stain. When I brought my concerns to the attention of the office, they didn't not seem to care, and admitted they knew, the room was damaged, unclean, and not fully stocked - with soap and shampoo.

Room had been torn up by past guests and was in disrepair. Many patches needed in the walls, and basic things like clothing hooks, nightstands, or a clock were missing. One of the lights didn't work. Would not recommend.

I was on the first floor and the room above was noisy. I heard stomping for 3 hours straight almost even sounded like they were fighting! They were a couple of flies in the room I could not get rid of. Toilet was dirty.

The hotel is in the middle of a renovation, so it's messy. However this is about the conditions of my room, it seems like it's fairly new, but there are weird things like rusted doorjams in the bathroom. Lights out in the room, while it has a kitchen there's nothing to use. So if you plan on staying here bring stuff, not good for business travel AT ALL!!!!!

Hotel did not reach back out to me after complaint of non cleanliness and leftover food in fridge, price is reasonable however pay a bit more and stay elsewhere at least not this location. The area is also not safe.

Room was fine, but don't think that you are going to have your trash emptied or clean towels/sheets without tracking them down. Stayed for 2 weeks and when I requested them to come change sheets and get clean towels I was told it was not my day (like we work there and are suppose to know what day they are suppose to come and clean). They would not help me even though no one came the entire time we stayed. We canceled our reservation for the 3rd week because of this and will not be back.

Disgusting room, management was absolutely terrible and no one can answer their phone so I wasn’t able to get a refund even when we left a day earlier because of how gross it was.

The front desk was helpful

Receptionist was amazing. The rooms were very clean.

toilet was NO flushing, called the service desk, I was told to go get a plunger to fix it my self. I asked for towels for the 2nd day, the front desk lady demanded that I bring the dirty towels, when ITS the housekeeping job to replace towels

Room was at the sister hotel. So had to check in at one location and stay at another. The hotel that I stayed in smelled like marijuana all throughout the hotel, including the lobby.

This place was horrible, to start when we go in to check in to the studio 6 there’s no one is the lobby at any time we had to walk across to the other building to check in or with any other assistants. We get our keycards and head to the top floor where the hallway smelled absolutely horrible at all times. We make it into our room where we notice the room doesn’t match the pictures in the listing, the room is smaller than advertised and is missing furniture. The cleanliness of the room was also bad, the microwave was very dirty and had dirty napkins in it, the sink had chunks of food, there was left over food in the fridge, and the lights above the beds were filled with dirt and trash. The toilet in the restroom was clogged when we got there so we had to wait for maintenance to fix it. Room service was subpar as well, they cleaned the restroom and did the bed but they still left the microwave, fridge, sink in the same condition it had been. On our final night there we enter the building and try to key into our room but neither key would work at all, we head across to the other building where the worker re program the keys without any confrontation. The key still did not work when we got to our room so we head back down to speak with the worker, turns out she misheard the room number and gave us the keys to someone else’s room without any sort confirmation it was our room. Overall this was a horrible experience, one of the worst hotels I’ve stayed at I would not recommend it.

This was the worst place I’ve ever booked. After waiting 2 hours for room to be cleaned,checked in 2nd room and bugs crawling all over floor and roachs crawling on wall. I went to front desk and was told that there was nothing they could do about that. I’ve never had such poor customer service. They said I couldn’t get a refund and called the police to have my family escorted off there property . Also upon checking in they charged me more than the price I booked for. Once again front desk person said I needed to contact you because they can do that. I would never recommend this place to anyone. I would hope you take this place off of your hotels. I will be contacting corporate about everything. I have pictures of bugs and trashy hallway.

As i was checking in i could hear the staff talking about the cleaning lady. Saying she hadnt come to say all the rooms were clean before leaving. I was given my room key and when i walked in my room had not been cleaned at all. Bed was not made and food was left on the table. Obviously cleaning lady needs to be fired

Hotel did not reach back out to me after complaint of non cleanliness and leftover food in fridge, price is reasonable however pay a bit more and stay elsewhere at least not this location. The area is also not safe.

The front desk ladies were rude. The outside was surrounded with homeless looking people.

I refused to stay there. It was dirty. There men hanging around outside smoking. I arrived and ask to use the restroom and was told there was no restroom for customers, i would have to wait until i checked in and get to my room.

It had a very sketchy look to it. The people outside, just didn’t make the place look welcoming, or safe. You had to check in at one side, then drive around to a whole other building and park somewhere else then enter in through other doors. Place smelled like one big rolled up dubbie. The area I stayed in had no staff supervision, or anyone there at all. The room was a very decent size, and clean. It would have been nice if there was pans and utensils provided since I did rent a kitchenette/ studio. I will say though, absolutely quite hallways. I enjoyed not been woken up by crying children, or parents yelling at kids.

The site is shared with Studio 6 and Motel 6. It looks like it is under construction. It sits far back from the Interstate and there is a lot of chainlink fence and empty space in front of the site. Parking is woefully inadequate and inconvenient. The only landscaping were 2 Palm Trees. While Motel 6 is known as a "value" brand when comparing others, staying here made me feel 'embarrassed & poor'.

Close to I-35. Lots of dining nearby. Close to Gruen, Texas.