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GRAND CITITEL Hanoi Hotel & Spa

US$ 53

/noite

Média para outubro

GRAND CITITEL Hanoi Hotel & Spa - Image 1

GRAND CITITEL Hanoi Hotel & Spa - Quarto

GRAND CITITEL Hanoi Hotel & Spa - Quarto

GRAND CITITEL Hanoi Hotel & Spa - Vista do quarto

GRAND CITITEL Hanoi Hotel & Spa - Receção

Preços para GRAND CITITEL Hanoi Hotel & Spa

Selecione datas para ver preços e disponibilidade

US$ 53

/noite

Média para outubro

Preços médios mensais

Em GRAND CITITEL Hanoi Hotel & Spa, o preço por noite é, em média, US$ 39 no mês mais barato (julho) e US$ 78 no mês mais caro (janeiro), com base nos últimos 12 meses.

Preço médio por noite em GRAND CITITEL Hanoi Hotel & Spa por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 78
fevereiro	US$ 67
março	US$ 65
abril	US$ 67
maio	US$ 49
junho	US$ 42
julho	US$ 39
agosto	US$ 40
setembro	US$ 48
outubro	US$ 53
novembro	US$ 72
dezembro	US$ 69

Mais caro: janeiro (aprox. US$ 78)

Mais barato: julho (aprox. US$ 39)

Sobre este alojamento

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e um salão de festas. É fácil chegar às principais a...

Comodidades

Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e um salão de festas. É fácil chegar às principais atrações do local no autocarro disponibilizado pelo hotel, que opera num raio de 30 quilómetros.

Comodidades para negócios

As principais comodidades incluem acesso à internet com fios grátis, um business center aberto 24 horas e um serviço de limpeza a seco. Planeia um evento em Hanói? este hotel dispõe de um centro de conferências e de salas de reuniões, com uma área total de 50 metros quadrados. Este hotel disponibiliza transporte de/para o aeroporto (disponível 24 horas) e transporte de/para o terminal de cruzeiros (sobretaxa).

Restaurante

Termine o dia com uma bebida refrescante no bar/lounge.

Quartos

Sinta-se em casa num dos 98 quartos com um televisor de ecrã plano. As camas têm colchões pillowtop e roupa de alta qualidade. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene exclusivos e bidé.

Localização

Com uma estadia Grand Cititel Hanoi Hotel & Spa, ficará numa localização central em Hanói, apenas a 5 minuto(s) a pé de Ópera de Hanói e a 8 minuto(s) de Lago Hoan Kiem. Este hotel de spa está a 1,2 km (0,8 mi) de Mercado Noturno do Centro Histórico de Hanói e a 1,4 km (0,8 mi) de Catedral de São José de Hanói.

O que há nas proximidades

Museu da Revolução do Vietname(0.2 milhas)
Ópera de Hanói(0.2 milhas)
Museu Nacional da História Vietnamita(0.3 milhas)
Comité do Partido Municipal de Hanói(0.3 milhas)
Estátua de Lý Thái Tổ(0.3 milhas)
Lago Hoan Kiem(0.4 milhas)
Trang Tien Plaza(0.4 milhas)
Museu de Marionetas de Água Thăng Long(0.5 milhas)
Rua de Caminhada de Fim de Semana do Lago Hoan Kiem(0.5 milhas)
Galeria do Bairro Antigo(0.5 milhas)
Templo de Ngoc Son(0.5 milhas)
Galeria de Hanói(0.5 milhas)
Casa Antiga(0.6 milhas)
Praça Đông Kinh Nghĩa Thục(0.7 milhas)
Rua de Tạ Hiện(0.7 milhas)
O aeroporto preferencial para Grand Cititel Hanoi Hotel & Spa é o de Hanói (HAN-Aeroporto Internacional de Noi Bai)(16 milhas)

Serviço de transporte ao aeroporto
Restaurante
Centro de negócios
Serviço de quartos
Balcão de turismo
Limpeza a seco

Localização

13B Tong Dan, Trang Tien Ward, Hoan Kiem District, Bairro Francês, Hanói, Vietname

Museu da Revolução do Vietname (0.2 milhas)

Ópera de Hanói (0.2 milhas)

Museu Nacional da História Vietnamita (0.3 milhas)

Comité do Partido Municipal de Hanói (0.3 milhas)

Estátua de Lý Thái Tổ (0.3 milhas)

Lago Hoan Kiem (0.4 milhas)

Mais informações sobre a localização

Opções de quartos

3

Quarto Twin Superior

Detalhes do quarto

2 Camas Individuais

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Duplo Básico (Large)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

10

Quarto de Luxo

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

300 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

4

Quarto Superior, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Económico

Detalhes do quarto

2 Camas Individuais

Dormidas 2

280 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Twin Deluxe

Detalhes do quarto

2 Camas Individuais

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Deluxe

Detalhes do quarto

2 Camas Individuais

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Duplo Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

258 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Deluxe, 1 cama queen-size

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

5

Quarto Duplo Deluxe

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

237 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto, Vista para a cidade (Suite City View)

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

279 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre GRAND CITITEL Hanoi Hotel & Spa

8.8

Fabuloso

Com base em 1.627 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No GRAND CITITEL Hanoi Hotel & Spa, os viajantes elogiam consistentemente a equipe excepcionalmente amigável e prestativa, e a localização central e agradável para caminhar, perto do Lago Hoan Kiem, ao mesmo tempo em que observam quartos confortáveis que oferecem um bom custo-benefício em meio ao movimentado, mas conveniente bairro do Old Quarter.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No GRAND CITITEL Hanoi Hotel & Spa, os viajantes elogiam consistentemente a equipe excepcionalmente amigável e prestativa, e a localização central e agradável para caminhar, perto do Lago Hoan Kiem, ao mesmo tempo em que observam quartos confortáveis que oferecem um bom custo-benefício em meio ao movimentado, mas conveniente bairro do Old Quarter.

Diversas avaliações mencionam paredes finas ou barulho da rua, e alguns quartos compactos, além de algumas peculiaridades no design, como água do chuveiro escapando ou certos quartos sem janelas. As instalações recebem avaliações mistas: um bar útil no terraço e uma pequena academia são apreciados, mas a piscina é minúscula e alguns acham as opções de fitness limitadas. O café da manhã é amplamente elogiado pela variedade e qualidade, embora um avaliador tenha relatado um serviço desatento perto da hora do fechamento. No geral, espere um atendimento caloroso e uma base central com uma excelente relação custo-benefício.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes gostam do bar no terraço e mencionam uma pequena academia no local; o feedback sobre as instalações é misto, com vários dizendo que a piscina é muito pequena ou inutilizável, e que a área de fitness precisa de melhorias. Alguns mencionam um centro de negócios e um spa úteis.

Avaliações dos hóspedes relacionadas

10

Uy Thi

23 de mar. de 2025

·

A estadia foi de 3 noites

Excellent service and very helpful. Specifically, Tín was very good. Food was top notch. Amenities not that great. The pool was not usable. Fitness center not that good.

Excellent service and very helpful. Specifically, Tín was very good. Food was top notch. Amenities not that great. The pool was not usable. Fitness center not that good.

10

Paul

11 de dez. de 2024

·

A estadia foi de 1 noite

Excellent Clean and quiet. Gym needs upgrade.

Excellent Clean and quiet. Gym needs upgrade.

10

Jack

8 de jan. de 2025

·

A estadia foi de 3 noites

Great spot to explore Hanoi. Close to the centre, nice rooms and a great Skybar.

Great spot to explore Hanoi. Close to the centre, nice rooms and a great Skybar.

10

Manuela

21 de mai. de 2024

·

A estadia foi de 1 noite

This hotel was perfect for my business trip. The Wi-Fi was fast and reliable, the room had a spacious desk, and the business center was very helpful.

This hotel was perfect for my business trip. The Wi-Fi was fast and reliable, the room had a spacious desk, and the business center was very helpful.

10

Moonha

11 de set. de 2025

·

A estadia foi de 4 noites

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

2

Kim

28 de mar. de 2025

·

A estadia foi de 2 noites

Became violently ill from breakfast. The “rooftop pool” is the size of a jacuzzi. The gym was also pretty bad. The hotel was down an alleyway. Just overall not what was pictured. Cannot recommend.

Became violently ill from breakfast. The “rooftop pool” is the size of a jacuzzi. The gym was also pretty bad. The hotel was down an alleyway. Just overall not what was pictured. Cannot recommend.

10

Daniel Alberto

27 de set. de 2025

·

A estadia foi de 5 noites

There is no words to describe the staff professionalism, attitude and amazing service!! Indeed it exceeded by far our expectations. Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!

There is no words to describe the staff professionalism, attitude and amazing service!! Indeed it exceeded by far our expectations. Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!

10

Nadimul

30 de ago. de 2025

·

A estadia foi de 1 noite

In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet.

In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet.

10

Alexandra

7 de ago. de 2025

·

A estadia foi de 2 noites

Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well! Gym on rooftop was small, but had everything you need. Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit. Staff were all so kind and lovely. Great location, walkable distance to all cool things around Old Quarter. 10/10 would recommend!

Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well! Gym on rooftop was small, but had everything you need. Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit. Staff were all so kind and lovely. Great location, walkable distance to all cool things around Old Quarter. 10/10 would recommend!

10

Michele

18 de mai. de 2024

·

A estadia foi de 1 noite

The staff were super friendly and made every effort to ensure that we had a pleasant stay. The room was spacious, the bed was comfortable, and the shower pressure was perfect. The breakfast was perfect & have the wide selection. The location is absolutely fantastic right in the heart of the city.The airport shuttle service was arranged smoothy. Spa room on 01st floor was excellent, we get the discount from the staff & enjoy it very much

The staff were super friendly and made every effort to ensure that we had a pleasant stay. The room was spacious, the bed was comfortable, and the shower pressure was perfect. The breakfast was perfect & have the wide selection. The location is absolutely fantastic right in the heart of the city.The airport shuttle service was arranged smoothy. Spa room on 01st floor was excellent, we get the discount from the staff & enjoy it very much

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza geral é avaliada positivamente, com muitos elogiando os quartos arrumados e a equipe de limpeza. Alguns relatam problemas como odores no banheiro, dutos empoeirados, carpetes manchados nos corredores ou sujeira isolada perto dos quartos.

Avaliações dos hóspedes relacionadas

10

Justin

25 de jun. de 2024

·

A estadia foi de 1 noite

The cleanliness left a lasting impression on me, and the room was exceptional. The tranquility of the night was complemented by a bed adorned with four plush pillows, ensuring a comfortable rest.

The cleanliness left a lasting impression on me, and the room was exceptional. The tranquility of the night was complemented by a bed adorned with four plush pillows, ensuring a comfortable rest.

10

Luis

31 de mai. de 2024

·

A estadia foi de 1 noite

Very clean, comfy, personnel friendly, very good breakfast

Very clean, comfy, personnel friendly, very good breakfast

10

Rachel

14 de jun. de 2025

·

A estadia foi de 1 noite

Clean, friendly staff & comfortable rooms.

Clean, friendly staff & comfortable rooms.

10

Moonha

11 de set. de 2025

·

A estadia foi de 4 noites

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

10

Akifumi

16 de mai. de 2025

·

A estadia foi de 5 noites

very clean

very clean

10

Huan

26 de set. de 2025

·

A estadia foi de 2 noites

Best value. Room is clean and efficient. Staff are friendly and helpful.

Best value. Room is clean and efficient. Staff are friendly and helpful.

10

Madhur

15 de mar. de 2024

·

A estadia foi de 1 noite

Clean and comfortable hotel in an excellent location. You can walk absolutely everywhere. Central in the busy city of Hanoi. Breakfasts were extensive in selection and food was delicious. The staff were lovely and we're willing to help with queries. Would absolutely return.

Clean and comfortable hotel in an excellent location. You can walk absolutely everywhere. Central in the busy city of Hanoi. Breakfasts were extensive in selection and food was delicious. The staff were lovely and we're willing to help with queries. Would absolutely return.

2

Luis

5 de abr. de 2024

·

A estadia foi de 1 noite

I was on the fourth floor and they had dirty mattress right next to my door the whole time

I was on the fourth floor and they had dirty mattress right next to my door the whole time

6

Michael

27 de fev. de 2025

·

A estadia foi de 1 noite

Although the area was good, staff was great and breakfast good too, the room was a beat up with the walls being quite dirty. At the very least the room needs a paint job.

Although the area was good, staff was great and breakfast good too, the room was a beat up with the walls being quite dirty. At the very least the room needs a paint job.

8

Patrick

8 de mai. de 2024

·

A estadia foi de 3 noites

Very good hotel overall. We can easily see it was recently built. Location is great, just 10 min walking distance from Hoan Kiem Lake. It's located nearby two big bank buildings so we can see a lot of business people during lunch time. The AC was a little bit weak in my room, but they were nice enough to come and check it out, also they made sure to leave an extra card in the slot so that the room could keep its cool temperature all day long even when we were absent. Buffet was very good. I would add more variety though but the quality is there. (I've had more variety in smaller hotels in Hanoi) The dining room is beautiful and service is great for that area. Only thing I didn't like to see was the dirty and stained carpets in the hallway of my floor. It was quite stained and some parts of the walls were also. But in general, it was a great place to stay. Good location.

Very good hotel overall. We can easily see it was recently built. Location is great, just 10 min walking distance from Hoan Kiem Lake. It's located nearby two big bank buildings so we can see a lot of business people during lunch time. The AC was a little bit weak in my room, but they were nice enough to come and check it out, also they made sure to leave an extra card in the slot so that the room could keep its cool temperature all day long even when we were absent. Buffet was very good. I would add more variety though but the quality is there. (I've had more variety in smaller hotels in Hanoi) The dining room is beautiful and service is great for that area. Only thing I didn't like to see was the dirty and stained carpets in the hallway of my floor. It was quite stained and some parts of the walls were also. But in general, it was a great place to stay. Good location.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são confortáveis, com camas macias e, geralmente, Wi-Fi forte, embora alguns sejam pequenos, tenham paredes finas ou não tenham janelas; alguns observam a água do chuveiro escapando para o quarto. Vários hóspedes também acharam certos quartos silenciosos, especialmente longe da rua.

Avaliações dos hóspedes relacionadas

8

LE-ANH

2 de jan. de 2026

·

A estadia foi de 1 noite

J’ai passé 1 court séjour de quelques nuits. Le personnel est top (disponible, souriant, professionnel). La chambre est correcte (un peu mal isolé avef le bruit des voisins). Les accessoires sont propres. Le petit déjeuner est bien, de qualité. Le quartier est beau, securisé et pratique (transport, tourisme, restauration).

J’ai passé 1 court séjour de quelques nuits. Le personnel est top (disponible, souriant, professionnel). La chambre est correcte (un peu mal isolé avef le bruit des voisins). Les accessoires sont propres. Le petit déjeuner est bien, de qualité. Le quartier est beau, securisé et pratique (transport, tourisme, restauration).

6

David

29 de nov. de 2025

·

A estadia foi de 4 noites

Good location and great friendly staff to meet with. The breakfast was pretty good as well. However, I was quite disappointed that the Luxury Studio Suite (the most expensive room on the property) didn’t have a window in the room.

Good location and great friendly staff to meet with. The breakfast was pretty good as well. However, I was quite disappointed that the Luxury Studio Suite (the most expensive room on the property) didn’t have a window in the room.

10

jun

23 de set. de 2025

·

A estadia foi de 4 noites

Live TV system not work well, very difficult to sarch, Wi Fi was very strong.

Live TV system not work well, very difficult to sarch, Wi Fi was very strong.

8

takeuchi

21 de jul. de 2025

·

A estadia foi de 2 noites

アーリーチェックインは、別途70万ドン必要と言われました。旧市街からは少し離れているけれど歩ける距離です。部屋はコンパクトで清潔に保たれています。トイレとシャワーは別ですが、シャワーの方はしっかりドアを閉めていても、下から水が出て部屋の方まで入って来てしまうので、多少の工夫が必要。壁が薄いのか、廊下のしゃべり声など影響あります。

アーリーチェックインは、別途70万ドン必要と言われました。旧市街からは少し離れているけれど歩ける距離です。部屋はコンパクトで清潔に保たれています。トイレとシャワーは別ですが、シャワーの方はしっかりドアを閉めていても、下から水が出て部屋の方まで入って来てしまうので、多少の工夫が必要。壁が薄いのか、廊下のしゃべり声など影響あります。

10

Sinead

13 de out. de 2025

·

A estadia foi de 1 noite

Nice staff, quiet rooms

Nice staff, quiet rooms

8

Le Anh

15 de dez. de 2025

·

A estadia foi de 5 noites

L’hôtel est bien situé. Le confort de la chambre est bien (sauf le bruit car on entend tout). Le personnel est et le petit déjeuner sont top.

L’hôtel est bien situé. Le confort de la chambre est bien (sauf le bruit car on entend tout). Le personnel est et le petit déjeuner sont top.

8

Heather

4 de jun. de 2025

·

A estadia foi de 1 noite

Good location and walkable to a lot of things within the city! However the walls are pretty thin. Luckily everyone was quiet during sleeping hours but it was early morning that got to us. Our neighbor was a heavy sleepy and wouldn’t turn off their alarm for 15 minutes and we could hear it through the wall. Also could hear the staff in the hallway early mornings as well. Other than that good place to stay.

Good location and walkable to a lot of things within the city! However the walls are pretty thin. Luckily everyone was quiet during sleeping hours but it was early morning that got to us. Our neighbor was a heavy sleepy and wouldn’t turn off their alarm for 15 minutes and we could hear it through the wall. Also could hear the staff in the hallway early mornings as well. Other than that good place to stay.

10

Gail

25 de dez. de 2024

·

A estadia foi de 2 noites

Small, but comfortable room. Good value for the money. Can be noisy at times due to thin walls. Nice touch to have Santa visit Christmas Eve handing out little bags of cookies and a nice card. All staff were kind and super courteous.

Small, but comfortable room. Good value for the money. Can be noisy at times due to thin walls. Nice touch to have Santa visit Christmas Eve handing out little bags of cookies and a nice card. All staff were kind and super courteous.

10

Stephen

20 de jun. de 2025

·

A estadia foi de 1 noite

Because it is away from the street a little, its very quiet. You dont have to worry about traffic outside waking you up.

Because it is away from the street a little, its very quiet. You dont have to worry about traffic outside waking you up.

10

Hyowon

5 de jan. de 2026

·

A estadia foi de 4 noites

Room was small and the shower room and toilet doors were opening to the room touching the floor, making water come to the room's floor. It was not a big problem and not a maintenance issue but how the room was built/designed. Otherwise, service was great - staff were all very helpful and kind; location was very convenient (5 minute walk to the lake, to cathedral, to Circle K (24 hour convenience store), to banh mi stores, to a number of local cafes. We are happy with our stay at Grand Cititel Hotel.

Room was small and the shower room and toilet doors were opening to the room touching the floor, making water come to the room's floor. It was not a big problem and not a maintenance issue but how the room was built/designed. Otherwise, service was great - staff were all very helpful and kind; location was very convenient (5 minute walk to the lake, to cathedral, to Circle K (24 hour convenience store), to banh mi stores, to a number of local cafes. We are happy with our stay at Grand Cititel Hotel.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço se destaca: a equipe é consistentemente amigável, prestativa e útil com passeios e traslados. O horário de check-in pode ser rigoroso e há algumas reclamações sobre o planejamento de passeios.

Avaliações dos hóspedes relacionadas

10

daniel

24 de jan. de 2025

·

A estadia foi de 3 noites

Staff was amazing. Especially Alex and Brian 👍👍

Staff was amazing. Especially Alex and Brian 👍👍

8

takeuchi

21 de jul. de 2025

·

A estadia foi de 2 noites

アーリーチェックインは、別途70万ドン必要と言われました。旧市街からは少し離れているけれど歩ける距離です。部屋はコンパクトで清潔に保たれています。トイレとシャワーは別ですが、シャワーの方はしっかりドアを閉めていても、下から水が出て部屋の方まで入って来てしまうので、多少の工夫が必要。壁が薄いのか、廊下のしゃべり声など影響あります。

アーリーチェックインは、別途70万ドン必要と言われました。旧市街からは少し離れているけれど歩ける距離です。部屋はコンパクトで清潔に保たれています。トイレとシャワーは別ですが、シャワーの方はしっかりドアを閉めていても、下から水が出て部屋の方まで入って来てしまうので、多少の工夫が必要。壁が薄いのか、廊下のしゃべり声など影響あります。

10

matthew

29 de jan. de 2026

·

A estadia foi de 3 noites

Great staff, Thomas. Lisa, ivy, Toni and Bryan. I would stay again

Great staff, Thomas. Lisa, ivy, Toni and Bryan. I would stay again

10

Moonha

11 de set. de 2025

·

A estadia foi de 4 noites

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

10

Daniel Alberto

27 de set. de 2025

·

A estadia foi de 5 noites

There is no words to describe the staff professionalism, attitude and amazing service!! Indeed it exceeded by far our expectations. Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!

There is no words to describe the staff professionalism, attitude and amazing service!! Indeed it exceeded by far our expectations. Special thanks to Lisa at the front desk, Quan Dinh the tour specialist and a friendly hug to Leu which served us amazing Negronis at the rooftop bar!

8

MARIJATI

24 de mai. de 2025

·

A estadia foi de 1 noite

Good location. Satisfiying breakfast. But inflexible checkin and checkout time.

Good location. Satisfiying breakfast. But inflexible checkin and checkout time.

6

Mehrdad

27 de abr. de 2025

·

A estadia foi de 1 noite

The hotel arranged tour to Sapa with ordering 1 seat for two adults!

The hotel arranged tour to Sapa with ordering 1 seat for two adults!

10

Jonathan

26 de fev. de 2026

·

A estadia foi de 1 noite

Great hotel in Hanoi, particularly the staff at reception: Jenny, Patrick and Thomas. Will return again

Great hotel in Hanoi, particularly the staff at reception: Jenny, Patrick and Thomas. Will return again

6

MARIJATI

22 de mai. de 2025

·

A estadia foi de 1 noite

It provides good breakfast. It is strict with checkin time.

It provides good breakfast. It is strict with checkin time.

8

Swathi

8 de mar. de 2025

·

A estadia foi de 5 noites

We like everything about this property. The only issue we had here is with the tour operator. We took three tours with their help and they definitely misled us in each of them

We like everything about this property. The only issue we had here is with the tour operator. We took three tours with their help and they definitely misled us in each of them

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central e agradável para caminhar, perto do Lago Hoan Kiem e do Old Quarter; escondido em um beco que alguns acham difícil de encontrar, mas mais silencioso depois de entrar. Fácil acesso a restaurantes, cafés e atrações.

Avaliações dos hóspedes relacionadas

10

ILYA

16 de out. de 2025

·

A estadia foi de 3 noites

Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside.

Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside.

10

Zulianah

9 de abr. de 2024

·

A estadia foi de 1 noite

The location is really optimal: we visited the whole city within walking distance from the hotel but it was still quiet. Very close to the central lake with the red bridge; that whole area is closed to cars from Friday to Sunday which is super nice to wander around. Rooms are large, comfortable beds, good A/C. Great breakfast buffet including eggs prepared as you wish. Very friendly staff.

The location is really optimal: we visited the whole city within walking distance from the hotel but it was still quiet. Very close to the central lake with the red bridge; that whole area is closed to cars from Friday to Sunday which is super nice to wander around. Rooms are large, comfortable beds, good A/C. Great breakfast buffet including eggs prepared as you wish. Very friendly staff.

10

Henry

26 de ago. de 2025

·

A estadia foi de 4 noites

Good location

Good location

10

Satoko

16 de out. de 2025

·

A estadia foi de 1 noite

Located in the heart of Hanoi! The location is great and makes it easy to get anywhere. The room is nice and comfortable with everything you need, and the young staff are very friendly.

Located in the heart of Hanoi! The location is great and makes it easy to get anywhere. The room is nice and comfortable with everything you need, and the young staff are very friendly.

10

Eric Kiam Cheng

27 de mai. de 2025

·

A estadia foi de 4 noites

Please note that you have to walk an alley into the hotel lobby. Great location and not so quiet room as we can learn people talking outside.

Please note that you have to walk an alley into the hotel lobby. Great location and not so quiet room as we can learn people talking outside.

8

LUIS

4 de mai. de 2025

·

A estadia foi de 2 noites

Not easy to locate but safe and worth the price.

Not easy to locate but safe and worth the price.

10

Holger

8 de mai. de 2024

·

A estadia foi de 1 noite

Great location in the Hanoi Old Quarter area! This hotel was so convenient in getting around and was central to a lot of activities and restaurants.

Great location in the Hanoi Old Quarter area! This hotel was so convenient in getting around and was central to a lot of activities and restaurants.

10

Holger

8 de mai. de 2024

·

A estadia foi de 1 noite

The location was perfect. So close to everything including Hoan Kiem Lake. No need for transport, you can walk everywhere. The staff were amazing, very friendly and able to help with any requests including booking of transport and tours. I stayed in a room with a balcony which was nice to watch the goings on of the neighbourhood. It was very clean and comfortable. The hotel had a rooftop bar with amazing views especially at night, nice to round off a busy day with a drink. Breakfast was good and the food was excellent.

The location was perfect. So close to everything including Hoan Kiem Lake. No need for transport, you can walk everywhere. The staff were amazing, very friendly and able to help with any requests including booking of transport and tours. I stayed in a room with a balcony which was nice to watch the goings on of the neighbourhood. It was very clean and comfortable. The hotel had a rooftop bar with amazing views especially at night, nice to round off a busy day with a drink. Breakfast was good and the food was excellent.

10

Hyowon

5 de jan. de 2026

·

A estadia foi de 4 noites

Room was small and the shower room and toilet doors were opening to the room touching the floor, making water come to the room's floor. It was not a big problem and not a maintenance issue but how the room was built/designed. Otherwise, service was great - staff were all very helpful and kind; location was very convenient (5 minute walk to the lake, to cathedral, to Circle K (24 hour convenience store), to banh mi stores, to a number of local cafes. We are happy with our stay at Grand Cititel Hotel.

Room was small and the shower room and toilet doors were opening to the room touching the floor, making water come to the room's floor. It was not a big problem and not a maintenance issue but how the room was built/designed. Otherwise, service was great - staff were all very helpful and kind; location was very convenient (5 minute walk to the lake, to cathedral, to Circle K (24 hour convenience store), to banh mi stores, to a number of local cafes. We are happy with our stay at Grand Cititel Hotel.

10

Brett George

13 de mai. de 2025

·

A estadia foi de 4 noites

Excellent value for the $$$. We have to travel back through Hanoi on our way to Danang and will stay here again. The hotel is in a banking and corporate area, so there are police everywhere. A ten minute walk to the Hipster/yuppie area.

Excellent value for the $$$. We have to travel back through Hanoi on our way to Danang and will stay here again. The hotel is in a banking and corporate area, so there are police everywhere. A ten minute walk to the Hipster/yuppie area.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã é amplamente elogiado pela variedade e qualidade, com muitos o classificando como excelente. Uma avaliação observa a falta de reposição e a equipe correndo perto da hora do fechamento.

Avaliações dos hóspedes relacionadas

6

Morten

7 de nov. de 2025

·

A estadia foi de 4 noites

Dette hotellet er etter vår mening betydelig overvurdert i anmeldelsene på sidene her. Det er absolutt ikke ille, men når betjeningen begynner å mase på at man må skynde seg 20 min før frokosten skal stenge, slår av brødristeren og lar være å etterfylle mat/drikke får man et dårlig inntrykk. Treningsrommet som er avbildet på nettsidene til hotell.com er ikke av rommet på hotellet… Vil også kommentere at det er svært lytt mellom rommene alle veier.

Dette hotellet er etter vår mening betydelig overvurdert i anmeldelsene på sidene her. Det er absolutt ikke ille, men når betjeningen begynner å mase på at man må skynde seg 20 min før frokosten skal stenge, slår av brødristeren og lar være å etterfylle mat/drikke får man et dårlig inntrykk. Treningsrommet som er avbildet på nettsidene til hotell.com er ikke av rommet på hotellet… Vil også kommentere at det er svært lytt mellom rommene alle veier.

8

LE-ANH

2 de jan. de 2026

·

A estadia foi de 1 noite

J’ai passé 1 court séjour de quelques nuits. Le personnel est top (disponible, souriant, professionnel). La chambre est correcte (un peu mal isolé avef le bruit des voisins). Les accessoires sont propres. Le petit déjeuner est bien, de qualité. Le quartier est beau, securisé et pratique (transport, tourisme, restauration).

J’ai passé 1 court séjour de quelques nuits. Le personnel est top (disponible, souriant, professionnel). La chambre est correcte (un peu mal isolé avef le bruit des voisins). Les accessoires sont propres. Le petit déjeuner est bien, de qualité. Le quartier est beau, securisé et pratique (transport, tourisme, restauration).

10

ILYA

16 de out. de 2025

·

A estadia foi de 3 noites

Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside.

Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside.

10

Mallory

20 de jan. de 2026

·

A estadia foi de 2 noites

Comfortable room, helpful staff, nice breakfast.

Comfortable room, helpful staff, nice breakfast.

10

Audrey

11 de mai. de 2024

·

A estadia foi de 1 noite

We were blown away by the breakfast buffet at Grand Cititel Hanoi. Fresh, delicious options with something for everyone. The staff in the restaurant were incredibly attentive and friendly. A delightful start to our day!

We were blown away by the breakfast buffet at Grand Cititel Hanoi. Fresh, delicious options with something for everyone. The staff in the restaurant were incredibly attentive and friendly. A delightful start to our day!

10

Moonha

11 de set. de 2025

·

A estadia foi de 4 noites

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

The location is great, and the facilities are excellent. Since I was on a business trip, I needed to use my laptop, and it was very convenient to do so here. The breakfast was also excellent. I really appreciated that the hotel had a fitness center as well. This hotel is outstanding for its price. Jenny and Thomas were very kind and helpful in many ways. I would like to commend them. When I called a taxi, it was pouring rain. Since they lent me an umbrella, I had no problem going out. On the way to the airport, they even held an umbrella over me while I got into the taxi, so I didn’t get wet at all. This is truly a wonderful hotel. I plan to stay here again when I visit Hanoi next time. There was a sewer odor in the bathroom, but they changed my room. In some rooms, the sewer smell can be quite strong. Also, there was a lot of dust in the bathroom ceiling vent—I hope they replace it. Despite these drawbacks, I would still give this hotel a perfect 100 points. I support their efforts to become an even better hotel.

10

David

14 de mai. de 2024

·

A estadia foi de 1 noite

The breakfast buffet was amazing! There was a wide variety of delicious food to choose from.

The breakfast buffet was amazing! There was a wide variety of delicious food to choose from.

10

Pierre

12 de abr. de 2025

·

A estadia foi de 1 noite

Very clean, nice room and bathroom, varied bfast and staff gets out of their ways to help.

Very clean, nice room and bathroom, varied bfast and staff gets out of their ways to help.

10

Alexandra

7 de ago. de 2025

·

A estadia foi de 2 noites

Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well! Gym on rooftop was small, but had everything you need. Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit. Staff were all so kind and lovely. Great location, walkable distance to all cool things around Old Quarter. 10/10 would recommend!

Lovely stay, lovely staff, great location. I was upgraded upon arrival, room was spacious and bathroom very modern. I slept so well! Gym on rooftop was small, but had everything you need. Breakfast was amazing! Large selection of dishes including usual breakfast items as well as more brunchy options like grilled chicken, noodle soups, stir fried veg, salads, and fruit. Staff were all so kind and lovely. Great location, walkable distance to all cool things around Old Quarter. 10/10 would recommend!

8

Patrick

8 de mai. de 2024

·

A estadia foi de 3 noites

Very good hotel overall. We can easily see it was recently built. Location is great, just 10 min walking distance from Hoan Kiem Lake. It's located nearby two big bank buildings so we can see a lot of business people during lunch time. The AC was a little bit weak in my room, but they were nice enough to come and check it out, also they made sure to leave an extra card in the slot so that the room could keep its cool temperature all day long even when we were absent. Buffet was very good. I would add more variety though but the quality is there. (I've had more variety in smaller hotels in Hanoi) The dining room is beautiful and service is great for that area. Only thing I didn't like to see was the dirty and stained carpets in the hallway of my floor. It was quite stained and some parts of the walls were also. But in general, it was a great place to stay. Good location.

Very good hotel overall. We can easily see it was recently built. Location is great, just 10 min walking distance from Hoan Kiem Lake. It's located nearby two big bank buildings so we can see a lot of business people during lunch time. The AC was a little bit weak in my room, but they were nice enough to come and check it out, also they made sure to leave an extra card in the slot so that the room could keep its cool temperature all day long even when we were absent. Buffet was very good. I would add more variety though but the quality is there. (I've had more variety in smaller hotels in Hanoi) The dining room is beautiful and service is great for that area. Only thing I didn't like to see was the dirty and stained carpets in the hallway of my floor. It was quite stained and some parts of the walls were also. But in general, it was a great place to stay. Good location.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

TOMAS

18 de nov. de 2025

·

A estadia foi de 1 noite

Localização boa, atendimento ótimo

Localização boa, atendimento ótimo

8

Kamryn

22 de set. de 2026

·

A estadia foi de 2 noites

Great hotel only pool looks about 90%bigger only 6 people at a time no swimming hehe

Great hotel only pool looks about 90%bigger only 6 people at a time no swimming hehe

10

James Eric

19 de jul. de 2026

·

A estadia foi de 4 noites

Very good experience. On my last day, I got food poisoning and Jenny at reception kick into full gear, my husband asked where he could find a pharmacy that was open and she made calls and got the medication I needed delivered directly to our room. And she sent me texts to see if I was better. Was very grateful for her response. Would recommend hotel very highly.

Very good experience. On my last day, I got food poisoning and Jenny at reception kick into full gear, my husband asked where he could find a pharmacy that was open and she made calls and got the medication I needed delivered directly to our room. And she sent me texts to see if I was better. Was very grateful for her response. Would recommend hotel very highly.

8

Kwan Ming

17 de jul. de 2026

·

A estadia foi de 1 noite

Very good location, real hotel setup, clean and bright room, quiet environment, easy walk to anywhere around Hoan Kiem lake, plenty of restaurants and cafes around

Very good location, real hotel setup, clean and bright room, quiet environment, easy walk to anywhere around Hoan Kiem lake, plenty of restaurants and cafes around

10

YOUNGhWAN

15 de jul. de 2026

·

A estadia foi de 10 noites

이곳은 가성비도 좋고 인터넷도 빠르고 최고입니다.

이곳은 가성비도 좋고 인터넷도 빠르고 최고입니다.

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

Check-in a partir das 14:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

outubro 2026

novembro 2026

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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.