Tru by Hilton Wichita Northeast

The hotel was in a good location and the staff was super friendly! Parking was good and well lit! Bed was comfy and room spacious! Shower and towels were good! Breakfast was adequate, nothing fancy. Juice was a little watered down. Overall, nice place and would stay again

Really liked the lobby layout and friendly staff made it comfortable to just chill by the pool table and have a coffee

Everything was exceptional and pet friendly.

Walk in shower and bathroom was very clean

We had a great stay at Tru. They had a pool table and games in the lobby- my son loved that! Breakfast was fine. Room was comfortable and it’s in a safe area with restaurants and activities in walking distance! Next time though, I will bring my own pillow. I used 3 and they were still so flat haha- but that’s personal preference, I know some people like them that way! We would definitely stay again.

Very clean hotel. Comfortable beds. Big walk in showers. Breakfast was very good and fresh

This is a new facility and everything is clean and inviting. Check in was easy. There is a free pool table and board games in the lobby. A simple coffee bar open 24/7 in the lobby is a nice feature. The area around the hotel is the best with a movie theater, bowling alley, pickle ball, and several good restaurants. We will stay here again.

The place was very clean and smelled great. Breakfast was yummy. They had a few games like pool and near by was a bowling alley and chicken and pickles. Right next door was a Braums. All in walking distance. Very safe neighboorhood.

The check in was quick, the lobby is a lot of fun-even a pool table. There are several games and a fire pit available. It was also close to restaurants.

The person at the front desk was very friendly and helpful. The lobby area had a pool table and other games that the family was able to enjoy.

Clean room, nice staff

We had a quick stay but the property was very clean and well kept!

Room wasn’t very clean. Found a bandaid on the floor by the bed.

This is a unique concept for a hotel theme. The staff was friendly and pleasant. BUT.... When I got up in the night to answer nature call, I found the rhinestones that remained on the floor, found them with my feet! Clearly, the room had NOT been Tru-ly cleaned! Additionally, I made another discovery in the morning while reconn'ing the room before checking out. Very fortunate for the hotel that I found this after the fact, or I most certainly would have left immediately and cancelled all charges.... There was a sizeable chunk of POOP UNDER THE VANITY!!! UNACCEPTABLE. PERIOD. Not only was the room not cleaned, but fecal remains? Really? I do have photos.... So we are disappointed to say the least, and certain to never return to that property, ever.

We found a ball of not our hair on the underside of the fitted sheet and are hoping it was just leftover from the laundry. Part of wallpaper or wall was loose in the bathroom. Breakfast was mediocre.

Very clean hotel. Comfortable beds. Big walk in showers. Breakfast was very good and fresh

Clean !

Property was clean and the staff was super polite!

Great and clean

Someone's old food was left in the refrigerator and dirty bedspread. Expired milk at breakfast,.

The lobby was nice. Water bottle filler was great. My main issue was the bed. Very uncomfortable. Sheets and mattress pad felt very synthetic. Also, no one told me they wouldn’t make up the room. I like the bed made and the trash removed.

My only complaint is there is no drawers/dresser. We always unpack our suitcase, and put our clothes in drawers. But that is my only complaint. It was a nice, clean hotel. It always smelled so nice when you walked in. It was super quiet. You couldn't hear people walking the halls. I will definitely stay again.

Good hotel at a good price. Could use some updating in the hallways. Room was fine, but no dresser, no real desk (small pullout roller), only one chair and no bedside light (spotlights in the ceiling above the headboards. But a good location (lots of options to eat closeby) and a good price.

Hotel is in rough shape. Clearly not built well nor has it sustained use well. Perhaps the most disturbing thing though was that of the two beds in our room, one had clearly been made to show as clean, but upon pulling back the duvet and top sheet, the bottom sheet had clearly been slept on... crud from the human being before left behind. Also, the shower head let out the least amount of water I've ever seen. There is no way someone with chin length or longer hair could actually wash their hair in that shower. I will not stay here again.

We got in at 9pm and checked out at 720am the next day. We were just there for an early medical appt. While staff was great and everything seemed clean. I did not sleep at alllllll due to the loud rattling air conditioner and the loud mini fridge and even worse…random LOUD bangs coming from the neighboring room. 6 times from 3am to 5am. Loud enough it shook the wall and woke my very heavy sleeper sister. Fortunately my 3 year old only stirred and didn’t wake.

Rooms small, paint coming off in the bathroom, breakfast was small.

Did'nt like thin walls, could hear neighbor snoring. Did not like cheap sheets kept coming loose from mattress during the night. Staff was super friendly and helpful, liked game area in the lobby.

Convenient location. AC waa pretty noisy throughout the night. The bedding waa very wrinkled and I don't like how the comforter is between two wrinkled sheets. It was fine, just not very comfortable. Love the soap and lotion dispensers but the shower pressure was not powerful at all.

Other than the water pressure for shower was horrible and the bed wasn’t the comfortable. It was a nice stay oh forgot bring ur own pillow those was so super soft and felt like u was just laying on the bed flat.

Only one hard straight back chair or the bed to sit on. Very brightly lit room.

The hotel was in a good location and the staff was super friendly! Parking was good and well lit! Bed was comfy and room spacious! Shower and towels were good! Breakfast was adequate, nothing fancy. Juice was a little watered down. Overall, nice place and would stay again

when we got to the facility they didn't have our reservation. had to wait while they called Expedia. once we got checked in they gave us a room key and we went all the way to the room opened the door only to find someone elses stuff in the room. so we sent back to the front desk... they then assigned us to a double bed room when I reserved a king. so back to the front desk again. on the 3rd try we finally got a room with a king bed. the front desk clerk stated they would credit our stay for all of the issues.

Staff is friendly and amazing!!!

I have a mobility issue and the staff was wonderfully accommodating. The lady who checked me in was so great I hope someone lets her know that I loved her.

Staff was wonderful. Room was quiet. Close to food and entertainment.

Staff was super friendly always with a smile and very helpful

Front desk helped me out a lot. I brought my dog with me and he set me up on the first floor next to exit so I could walk my dog easily and gave me a late check out so my girlfriend could go shopping. Definitely coming back to this hotel.

This was our second stay at a Tru property and we had another pleasant experience. Check-in was simple and quick and the front desk staff were friendly, professional and courteous. I especially like how the front desk didn't feel like a traditional hotel check-in desk and really blended in with the main floor, which included the breakfast area, pool table, TVs and several casual but comfortable seating areas. Rooms were clean and beds were comfortable. There were several dining options at this property in the northeast part of Wichita. Thanks, Tru, for a pleasant and great stay. I'm a fan!

We booked a room with two queen beds for two nights for a basketball tournament only to check into a room with 1-bed. When we spoke to the front desk, who was very apologetic & while they were sold out he could provide extra blankets & pillows for someone to sleep on floor (which is tile/LVP). He said it was something to do with third party booking, however the morning clerk said it was the general manager that overbooked & changed our room and put us in a 1-bed.Mind you, we chose to stay only because we were 4 hours from home & all hotels were sold out due to the tournament happening. After almost no sleep, I awoke to meet with the manager who was not even on time for her shift. I gave her time to check in & settle so we could discuss. She immediately started interrupting me & telling me yes she changed my booking, that she didn't have to give me two beds, that it was just a reservation. It almost seemed comical to her that I had just spent $508 to sleep on the floor. It took everything not to cry. I work hard for my money & tournament weekends are not cheap. I let her know that Hotels.com would be calling & I hoped that she would do the right thing & return my money. I am supposed to get one night back, they refuse to give the other night, which I still am not ok with. At this point, I just want the Hotel to be aware of the type of person they have running their hotel. I would strongly suggest if someone is looking to book, look elsewhere.

Manager was not really friendly upon me having credit card troubles..wouldn't let me pay with my other credit card on hand..was just a hassle not very polite to wife also..we have stayed

The hotel was in a good location and the staff was super friendly! Parking was good and well lit! Bed was comfy and room spacious! Shower and towels were good! Breakfast was adequate, nothing fancy. Juice was a little watered down. Overall, nice place and would stay again

Always a pleasant stay at the Wichita Tru. Convenient location to entertainment and dining as well as other Wichita sites. Good place to stay if you are a WSU parent as well as it is close to campus and not too pricey. Enjoyed the workout facilities and the free breakfast.

We have medical appointments at least twice a year. The hotel is conveniently located to these facilities, and the travel to and from this hotel is easy.

We had a great stay at Tru. They had a pool table and games in the lobby- my son loved that! Breakfast was fine. Room was comfortable and it’s in a safe area with restaurants and activities in walking distance! Next time though, I will bring my own pillow. I used 3 and they were still so flat haha- but that’s personal preference, I know some people like them that way! We would definitely stay again.

Exceptionally quiet, despite being in the middle of a retail area. Several options for food that you could walk Two within minutes.

The room and area was clean. Bed was hard and pillows were soft. Staff was super nice. Breakfast was subpar. You can hear outside noise from the chicken n pickle next door. But eventually it goes off. Close enough to everything. Would def stay again!

Property was nice....area is good

The place was very clean and smelled great. Breakfast was yummy. They had a few games like pool and near by was a bowling alley and chicken and pickles. Right next door was a Braums. All in walking distance. Very safe neighboorhood.

Staff was wonderful. Room was quiet. Close to food and entertainment.

We had a great stay. Comfortable room and good location.

The hotel was in a good location and the staff was super friendly! Parking was good and well lit! Bed was comfy and room spacious! Shower and towels were good! Breakfast was adequate, nothing fancy. Juice was a little watered down. Overall, nice place and would stay again

Staff was very nice and accommodating. Breakfast was very basic and sub par. Common area was very nice for watching a CWS baseball game late at night.

The hotel was very clean and had comfortable bedding. The staff was friendly and the breakfast was great! My only complaint is that there was no mention on the Expedia site of an unclear extra $10 hotel charge.

The bed was great, had a great night sleep. Breakfast was good. I had scrambled eggs and sausage and juice very clean very well. Kept nice dining area. Lots of seating.

This is a classic Tru hotel. The lobby was noisy due to a large high school volleyball team hanging out there during checkin. The hostess went to great measures to make sure we were on a different floor just to ensure a quiet stay for us. Breakfast was excellent. Room was clean and comfortable.

Breakfast was the biggest disappointment. Juice was watered down and gross, and they ran out of milk at 8 am and did not refill.

Great Service!!! 👍 Wonderful daily breakfast and lovely employees ready to assist with any circumstances!!!

We found a ball of not our hair on the underside of the fitted sheet and are hoping it was just leftover from the laundry. Part of wallpaper or wall was loose in the bathroom. Breakfast was mediocre.

Very clean hotel. Comfortable beds. Big walk in showers. Breakfast was very good and fresh

Excellent place to stay if you want a clean comfortable place to sleep. Wonderful walk in shower. Small refrigerator and no microwave or coffee pot in the room. Coffee available in the lobby. They could add a few more items to the breakfast such as muffins or danishes. The pancake maker is always breaking. We have stayed at different Tru hotels in different states and only one time was it operational. Should have a back up plan.