Suasana suites By The one
From
US$ 47
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 47
/noite
Sobre este alojamento
Enjoy a stay with an outdoor pool and 24-hour fitness center in the heart of Johor Bahru, just minutes from local attractions.
Localização
Distrito Central, uma zona de Johor Bahru, alberga este apartamento.Se deseja fazer compras, vale a pena visitar Praça da Cidade de Johor Bahru e KSL City Mall, já os que preferem as atrações populares locais, devem visitar Jardim Zoológico de Singapura e LEGOLAND® Malásia. Também vale a pena visitar Jardim Botânico de Singapura e Zoológico de Johor.
Wi-fi gratuito
Piscina
Piscina exterior
Pool (Seasonal Outdoor)
Localização
82C Jalan Trus, Bandar Johor Bahru, Johor Bahru, Distrito de Johor Baharu, Estado de Johor, Malásia
Opções de quartos
Two-Bedroom Apartment
Detalhes do quarto
2 Camas De Casal Grandes
1 Cama De Casal Grande
Dormidas 6
861 ft²
Vista para a cidadeVarandaAr condicionadoCozinhaFrigorífico
Avaliações dos hóspedes sobre Suasana suites By The one
8.4
Muito Bom
Com base em 2.336 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Viajantes descrevem o Suasana Suites como uma estadia convenientemente localizada, no estilo apartamento, perto de City Square, Komtar e o CIQ, com unidades espaçosas e bom custo-benefício, mas observam problemas recorrentes de manutenção e ocasionais falhas na limpeza que podem comprometer o conforto.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Viajantes descrevem o Suasana Suites como uma estadia convenientemente localizada, no estilo apartamento, perto de City Square, Komtar e o CIQ, com unidades espaçosas e bom custo-benefício, mas observam problemas recorrentes de manutenção e ocasionais falhas na limpeza que podem comprometer o conforto.
O feedback sobre o serviço é misto: alguns hóspedes relatam funcionários simpáticos e prestativos e check-in tranquilo, enquanto outros mencionam respostas lentas ou desatentas e comunicação inadequada durante problemas como falhas no elevador ou disputas de cobrança. O ruído da cidade ou dos quartos vizinhos é relatado por alguns, e a conectividade Wi-Fi/TV pode ser instável. O café da manhã é geralmente simples, mas agradável. No geral, é adequado para viajantes que priorizam espaço e localização em vez de acabamentos de luxo.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Alguns comentários relataram falhas no elevador causando longas esperas. Cozinhas estão disponíveis, mas alguns utensílios de cozinha e assentos no lobby estavam desgastados.
Avaliações dos hóspedes relacionadas
8
Andy
26 de nov. de 2023
·
A estadia foi de 2 noites
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
6
Jasmine
31 de mar. de 2024
·
A estadia foi de 3 noites
It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.
It was a convenient place to stay as it was opposite KOMTAR. It was a busy hotel so the place needs some regular maintenance.
4
Jonathan
27 de out. de 2024
·
A estadia foi de 1 noite
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
6
Jasmine
2 de jul. de 2024
·
A estadia foi de 3 noites
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
10
Deborah
15 de mar. de 2025
·
A estadia foi de 1 noite
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
6
jinkyeong
2 de ago. de 2025
·
A estadia foi de 4 noites
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
8
Wai Ngan
3 de nov. de 2024
·
A estadia foi de 3 noites
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
10
Max Winston
6 de ago. de 2025
·
A estadia foi de 3 noites
Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.
Super lots of food options by foot!!!! Bed comfort & amenities can further enhance, no 'DND' signage provide. Hence daily cleaning was done & needed to request for 02 half size towels, which was originally placed in the room upon checking in.
6
koh
16 de jun. de 2024
·
A estadia foi de 2 noites
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
8
Steven
1 de jul. de 2023
·
A estadia foi de 2 noites
Flying pan & wok scratches faulty unable to use. Don't understand why was not change and it is not safe for cooking
Flying pan & wok scratches faulty unable to use. Don't understand why was not change and it is not safe for cooking
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é elogiada em muitas estadias, no entanto, problemas recorrentes incluem odores desagradáveis no banheiro, manchas nos móveis, formigas ou baratas, poeira e, ocasionalmente, pisos pegajosos.
Avaliações dos hóspedes relacionadas
8
Firdaus
5 de mar. de 2023
·
A estadia foi de 1 noite
The apartment was nice, clean and spacious. The only thing i feel that needs improvement is the smell. Other then that all good
The apartment was nice, clean and spacious. The only thing i feel that needs improvement is the smell. Other then that all good
8
Ingo
15 de jul. de 2025
·
A estadia foi de 3 noites
The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.
The hotel is ok, if you don't expect a high-end hotel. The room was spacious, although the floor was a bit sticky.
6
Sara Tng
21 de jun. de 2025
·
A estadia foi de 1 noite
First time staying at this place. The staff are warmth and friendly and kudos to them. The condition of the room is appalling as it appears worn out and not well-maintained, eg: the toilet seats have blue stain that cannot be removed. The corners of the toilet floor are black and we can also see the wires hanging behind the mirror in the toilet. I can only compliment on the professionalism of the staff and the location of the hotel which make up for the poorly-maintained rooms.
First time staying at this place. The staff are warmth and friendly and kudos to them. The condition of the room is appalling as it appears worn out and not well-maintained, eg: the toilet seats have blue stain that cannot be removed. The corners of the toilet floor are black and we can also see the wires hanging behind the mirror in the toilet. I can only compliment on the professionalism of the staff and the location of the hotel which make up for the poorly-maintained rooms.
6
Jasmine
2 de jul. de 2024
·
A estadia foi de 3 noites
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
4
Jia wen
28 de set. de 2023
·
A estadia foi de 1 noite
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
10
Joanne
1 de ago. de 2025
·
A estadia foi de 1 noite
Good location spacious n clean
Good location spacious n clean
8
Wai Ngan
3 de nov. de 2024
·
A estadia foi de 3 noites
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
10
Wooi Chun
1 de jul. de 2023
·
A estadia foi de 1 noite
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
8
Irene
9 de jul. de 2025
·
A estadia foi de 2 noites
The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.
The apartment is conveniently located. Only disappointment is the poor sewage system. Foul smell fills the room if toilet door left opened.
10
Ronald
14 de jul. de 2025
·
A estadia foi de 1 noite
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os apartamentos são espaçosos, com vista e geralmente confortáveis. Problemas recorrentes incluem acessórios de banheiro soltos ou quebrados, ar condicionado intermitente, isolamento acústico limitado, odores ocasionais e conectividade Wi-Fi/TV pouco confiável.
Avaliações dos hóspedes relacionadas
2
Gan
26 de fev. de 2023
·
A estadia foi de 1 noite
I was given at level 33 room 11 Check-in the wifi has no internet connection Check with reception counter and was told it takes a while Later after my dinner, check and found still the same wifi have no internet connection Reception counter told it is the server issues and get back to us but never Called again later & was told technician will come to my room and check Technician came and say it is not hotel server but the service provider outside No notice from the hotel or follow up at all till I check out Very disappointed stay at this hotel. Reception staff counter was unfriendly
I was given at level 33 room 11 Check-in the wifi has no internet connection Check with reception counter and was told it takes a while Later after my dinner, check and found still the same wifi have no internet connection Reception counter told it is the server issues and get back to us but never Called again later & was told technician will come to my room and check Technician came and say it is not hotel server but the service provider outside No notice from the hotel or follow up at all till I check out Very disappointed stay at this hotel. Reception staff counter was unfriendly
2
Avni
11 de out. de 2025
·
A estadia foi de 2 noites
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
4
Jonathan
27 de out. de 2024
·
A estadia foi de 1 noite
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
( ) Property near shipping malls. (-) But the facility need to improve, the seats at lobby surface worn out, the room soap dispenser is not working, sound proof between rooms can hear furniture movement above the room.
10
Chua Yeow Meng
20 de fev. de 2025
·
A estadia foi de 1 noite
Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well
Surprised how big the apartment was. Hall was large and spacious and the toilet had a walk in as well
8
Jane
30 de mai. de 2024
·
A estadia foi de 1 noite
Aircon in all rooms did not come on at all when we first check in. Had to wait 2 hours and even call maintenance before aircon came on. Aircon was also intermittent throughout the night. Property is very nice and clean though.
Aircon in all rooms did not come on at all when we first check in. Had to wait 2 hours and even call maintenance before aircon came on. Aircon was also intermittent throughout the night. Property is very nice and clean though.
10
ZAINAH
22 de jul. de 2025
·
A estadia foi de 2 noites
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
10
Shan Ren
26 de nov. de 2023
·
A estadia foi de 2 noites
Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!
Everything is good, except there is no TV feature to watch Netflix, or option for me to plug my HDMI cable on the tv. Else everything is good!
6
Teck Heng
2 de nov. de 2024
·
A estadia foi de 2 noites
During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.
During midnight 4am, the upper floor keep have thing drop or pulling sofa or tablet sound.
8
Chee Mun
24 de jul. de 2023
·
A estadia foi de 1 noite
Room are spacious & comfortable
Room are spacious & comfortable
10
Ronald
14 de jul. de 2025
·
A estadia foi de 1 noite
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Great location and helpful reception. Room is spacious with a balcony with view of the Causeway. However, the cleanliness of the chairs and sofa can be improved as there are some stains on it. Not a dealbreaker so I'm happy with my stay!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback sobre o serviço é misto: muitos hóspedes acharam a equipe simpática, prestativa e eficiente. Outros relataram respostas lentas ou desatentas, comunicação inadequada e disputas sobre cobranças ou recuperação limitada durante falhas no elevador.
Avaliações dos hóspedes relacionadas
2
Avni
11 de out. de 2025
·
A estadia foi de 2 noites
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
Terrible hotel.. won’t be back.. Paid for 3 guests but hotel staff insisted that I had to pay for extra bed at reception even though my booking stated payment made for 3rd guests. Room had horrible smell that lasted throughout the stay even though we used air fresheners, that didnt work. Toilet seat was also broken. Had to call someone to get it fixed. FYI, they charge for early check in.
8
Halimatus
8 de mar. de 2025
·
A estadia foi de 1 noite
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
8
Andy
26 de nov. de 2023
·
A estadia foi de 2 noites
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
Location is excellent, lots of good food and shopping centre. Staffs were not attentive enough,; bookes 2 nites but eoom card only activates dor 1 day. Carparkinf card also, did not activate… counter staff shld be more sensitive to such things and frustration of customers…
6
Jasmine
2 de jul. de 2024
·
A estadia foi de 3 noites
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
Just sharing our experience & observation. We (4pax) checked in to Suasana Suites Hotel Johor Bahru along Jalan Trus on 21/06/2024, Friday. Upon check-in, we realized that only 1 guest lift, out of the 4, is working. There was a notice at the frontdesk dated 11/06/2024, informing that all 4 guest lifts are out of order & only the service lift was available. With 1 guest lift & 1 service lift available at the point of our check-in, we took an average of 40mins to wait for either lift. 2nd guest lift was up & running on 23/06/2024. This incident had compromised our experience with the hotel. There was no effort made for service recovery. The room itself was poorly maintained. Clothes holder behind bathroom door was loose, towel rack was loose, bathroom tap fell off, kitchen tap was leaking, toilet roll holder was loose, cockroach in the living room. We stayed at Level 29, we were able to hear the music from Lepak Corner quite clearly till wee hours on Friday & Saturday. In the morning, the construction sound started as early as 8am. This is my second time here. The first time was in Aug 2023 and I had a good experience- bed was comfortable and room was clean. But I can’t say the same this time round. I will think twice about booking this hotel again.
10
Noor
26 de jul. de 2025
·
A estadia foi de 5 noites
Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.
Despite some hiccups at the start and the end, with faulty aircon and power trips (beyond their control), it is still my hotel of choice to bring my mum and grandmother. Attentive and responsive reception and maintenance. Even housekeeping crew is great. 2nd time staying here.
4
Jia wen
28 de set. de 2023
·
A estadia foi de 1 noite
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
Check in process was slow. Receptionist was inattentive. Ants spotted in toilet’s sink and dining table upon entering room.
6
jinkyeong
2 de ago. de 2025
·
A estadia foi de 4 noites
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
6
koh
16 de jun. de 2024
·
A estadia foi de 2 noites
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
Through out the stay all the lifts were out of order except the service lift. Inconvenience and lack of communication and updates.
10
Wooi Chun
1 de jul. de 2023
·
A estadia foi de 1 noite
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
Room was comfortable. However there is some defects we found in the room need to be improve and I have spoken to the duty manager and housekeeping team. 1. Master room balcony sliding door has a cracked line and fingerprints. 2. Leaking stains found at master bed room ceiling, it is very weird when lying on the bed. 3. Master bed room grouting condition is not up to standard. 4. Living room toilet bowl seat cover loose. 5. Air vent grill seem like falling down. A silicone layer not fill up. 6. Ants coming out from the entrance door frame all the way till kitchen counter. 7. Living room window counter dusty and Fingerprints. (Housekeeping team have cleaned on the spot after received comment) I am happy with my stay and the fast response to the team and the room should need to do preventive maintenance.
10
ZAINAH
21 de jul. de 2025
·
A estadia foi de 1 noite
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Amplamente elogiado por estar a poucos passos de City Square, Komtar/Komtar JBCC, Zenith e CIQ/JB Sentral, facilitando compras e travessias de fronteira. Alguns hóspedes notaram ruído da cidade à noite.
Avaliações dos hóspedes relacionadas
10
FIRDAUS
1 de dez. de 2022
·
A estadia foi de 19.326 noites
Nice view and very good location..
Nice view and very good location..
8
Halimatus
8 de mar. de 2025
·
A estadia foi de 1 noite
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
Location is good. Opposite of shopping malls, just walking distance. Swift check-in. Rooms were clean. There were towels provided. Easy check in and out.
8
Caleb
10 de mar. de 2025
·
A estadia foi de 3 noites
Excellent value for the price of the room. Location and convenience were what sealed the deal.
Excellent value for the price of the room. Location and convenience were what sealed the deal.
8
Ban Heng
9 de ago. de 2025
·
A estadia foi de 2 noites
3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.
3D2N stay in 2 bedroom apartment. It was the 3rd time we booked at Suasana. Location near to CIQ was one major factor. Reasonable pricing too.
6
Azizan
31 de out. de 2024
·
A estadia foi de 1 noite
It is smacked in the middle of the city which understandably can get pretty noisy at night
It is smacked in the middle of the city which understandably can get pretty noisy at night
10
Deborah
15 de mar. de 2025
·
A estadia foi de 1 noite
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
Great location just next to Zenith mall and opposite Komtar/City Square. Apartment was fully equipped and rooms and bathrooms were clean and comfortable. Would recommend (:
10
Hui Li
12 de set. de 2023
·
A estadia foi de 1 noite
It’s very near to City Square where we will do our usual shopping. It would be great if there is shuttle bus to bring guests to other shopping malls.
It’s very near to City Square where we will do our usual shopping. It would be great if there is shuttle bus to bring guests to other shopping malls.
8
Ban Heng
23 de ago. de 2025
·
A estadia foi de 2 noites
Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.
Repeat stay. Comfortable accommodation. Convenient location. Walking distance to City Square, Komtar and nice cafe within 10 to 20 minutes.
8
Wai Ngan
3 de nov. de 2024
·
A estadia foi de 3 noites
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
Location super, link to alternative road, no jam to get back to hotel. Condition n cleanliness not so good, especially when compared to high price paid.
10
Amy
21 de mai. de 2025
·
A estadia foi de 1 noite
Good location and good size room. Walking distance to CIQ. City Square and Komtar JBCC within walking distance. Highly recommend.
Good location and good size room. Walking distance to CIQ. City Square and Komtar JBCC within walking distance. Highly recommend.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é simples, mas geralmente agradável, e a equipe do café da manhã foi simpática, com um hóspede observando macarrão feito do zero.
Avaliações dos hóspedes relacionadas
6
jinkyeong
2 de ago. de 2025
·
A estadia foi de 4 noites
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
The area was super convenient with plenty of malls nearby, and the tall building offered a great view. Although the internet connection for the TV in the living room had some issues, the staff were really quick to come up and fix it whenever needed. The breakfast was simple, but it was interesting that they made the noodles from scratch. Overall, it’s a great spot for heading over to Singapore.
10
ZAINAH
22 de jul. de 2025
·
A estadia foi de 2 noites
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
1st time stay in the hotel. Good location, breakfast was simple and nice. Front-desk and staff at breakfast were pleasant. Thing to be improve toilet accessory like bidet, shower tap etc were loss and need to be tighten. Other than the toilet every about this is good.
10
ZAINAH
21 de jul. de 2025
·
A estadia foi de 1 noite
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Check-in and check-out were smooth. Room were clean and nice. Thing to improve are the toilet fixes that need to be tighten (eg shower, bidet, tap..).. Breakfast simple and nice.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Sem avaliações escritas
Os hóspedes ainda não escreveram avaliações sobre esta propriedade.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-12: 79.96248407519532USD
- 2026-11-13: 64.17872012341309USD
- 2026-11-14: 82.67936925878907USD
- 2026-11-15: 48.74471918798828USD
- 2026-11-16: 48.605071377319334USD
- 2026-11-17: 55.16091053186035USD
- 2026-11-18: 53.428547687988285USD
- 2026-11-19: 55.15561070861816USD
- 2026-11-20: 86.82563702490235USD
- 2026-11-21: 97.30997015771484USD
- 2026-11-22: 62.38406747802735USD
- 2026-11-23: 66.24256665698242USD
- 2026-11-24: 67.35560549072265USD
- 2026-11-25: 69.22368347387696USD
- 2026-11-26: 68.52776520300293USD
- 2026-11-27: 102.45013200512696USD
- 2026-11-28: 112.47105973339843USD
- 2026-11-29: 70.21258154345703USD
- 2026-11-30: 73.18199317749024USD
- 2026-12-01: 75.31769535595703USD
- 2026-12-02: 76.43400860278321USD
- 2026-12-03: 76.43400860278321USD
- 2026-12-04: 123.73551334472657USD
- 2026-12-05: 114.9743232199707USD
- 2026-12-06: 85.437201484375USD
- 2026-12-07: 87.67652870996093USD
- 2026-12-08: 87.12277313403321USD
- 2026-12-09: 85.437201484375USD
- 2026-12-10: 88.93273028491211USD
- 2026-12-11: 120.92957762792969USD
- 2026-12-12: 114.91652307763673USD
- 2026-12-13: 87.77753760229493USD
- 2026-12-14: NO DATA
- 2026-12-15: 88.56603821533203USD
- 2026-12-16: 141.45343006640624USD
- 2026-12-17: 142.399296609375USD
- 2026-12-18: 198.12307284326172USD
- 2026-12-19: 195.55500467089843USD
- 2026-12-20: 143.17232815234374USD
- 2026-12-21: 132.86401160131837USD
- 2026-12-22: 143.17232815234374USD
- 2026-12-23: 89.1253889868164USD
- 2026-12-24: 104.98709325317382USD
- 2026-12-25: 132.86401160131837USD
- 2026-12-26: 143.39262526367187USD
- 2026-12-27: 85.40696379858399USD
- 2026-12-28: 87.77753760229493USD
- 2026-12-29: 88.33865216845703USD
- 2026-12-30: 83.00261628051759USD
- 2026-12-31: 132.86401160131837USD
- 2027-01-01: 135.98703371728516USD
- 2027-01-02: 139.703619157959USD
- 2027-01-03: 78.85555522875977USD
- 2027-01-04: 80.77923915991211USD
- 2027-01-05: 77.7714881994629USD
- 2027-01-06: 75.51493654833985USD
- 2027-01-07: 80.59310396655273USD
- 2027-01-08: 107.9350777355957USD
- 2027-01-09: 108.17079328173828USD
- 2027-01-10: 80.59310396655273USD
- 2027-01-11: NO DATA
- 2027-01-12: 80.76422580712891USD
Cortesias mais populares
Wi-fi gratuito
Piscina
Piscina exterior
Pool (Seasonal Outdoor)
Atividades
Piscina
Piscina exterior
Pool (Seasonal Outdoor)
Internet
Wi-fi gratuito