Candlewood Suites Oklahoma City - Bricktown by IHG

There was no hot water in the morning for a shower. The manager wasn’t available to discuss at check out and no one ever replied to my email to follow up. What’s the point of booking if you don’t have hot water or good customer service. Also, the elevators didn’t work, but not as big of a deal.

Parking was secure. Had everything needed in the kitchen to cook. Restroom was all good as well. Great stay.

Everything was nice except when the elevator broke and we had to walk from the 4th floor to the first.

Horrible, Horrible, Horrible experience. And be warned hotels.com is working right along with them. Untrustworthy and, frankly, fraudulent. I will ensure that I never utilize their services. They will not honor the protection plan that you pay extra for, when you call you get the run around or they never answer. When they do they act as if they don’t understand what’s going on but they do. NEVER GO HERE and NEVER UTILIZE HOTELS.com

The best