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Tru by Hilton Garland Richardson

87 $US

/nuit

Moyenne pour septembre

Tru by Hilton Garland Richardson - Image 1

Tru by Hilton Garland Richardson - Chambre

Tru by Hilton Garland Richardson - Chambre

Tru by Hilton Garland Richardson - Réception

Tru by Hilton Garland Richardson - Piscine

Sélectionnez les dates pour voir les prix et les disponibilités

87 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Tru by Hilton Garland Richardson, les prix par nuit s'élèvent en moyenne à 87 $US pendant le mois le moins cher (septembre) et à 110 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.

Prix moyen par nuit à Tru by Hilton Garland Richardson selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	93 $US
février	105 $US
mars	93 $US
avril	91 $US
mai	94 $US
juin	110 $US
juillet	98 $US
août	92 $US
septembre	87 $US
octobre	95 $US
novembre	97 $US
décembre	94 $US

Le plus cher : juin (env. 110 $US)

Le moins cher : septembre (env. 87 $US)

À propos de cet établissement

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par ...

Équipements

Ne ratez pas l'occasion de vous détendre en profitant des nombreuses infrastructures de loisirs à votre disposition et qui incluent une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et une salle de banquet.

Services de l'établissement

Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et une réception ouverte 24 h/24. Un parking gratuit est disponible dans l'enceinte de l'hébergement.

Repas

Pour combler tous vos petits creux, Tru by Hilton Garland Richardson vous propose un snack bar/épicerie fine. Un petit déjeuner buffet gratuit est servi en semaine de 06 h 00 à 09 h 00 et le week-end de 07 h 00 à 10 h 00.

Chambres

Les 91 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision LCD. Un accès gratuit au réseau Internet Wi-Fi et câblé vous permet de rester en contact avec le reste du monde et des chaînes par câble assurent votre divertissement. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un bureau et un fer / une planche à repasser, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant Tru by Hilton Garland Richardson, vous serez au cœur de Garland, à moins de 10 minutes en voiture de Firewheel Golf Park (ensemble de parcours de golf) et de Lac Ray Hubbard. Cet hôtel se trouve à 12,1 km de University of Texas at Dallas (université du Texas à Dallas) et à 12,3 km de Richland College.

À proximité

Curtis Culwell Center(0.2 miles)
Parc aquatique Hawaiian Falls Garland(1.2 miles)
Centre commercial Firewheel Town Center(2 miles)
Firewheel Golf Park (ensemble de parcours de golf)(2.4 miles)
Breckinridge Park(2.9 miles)
Sentier Indian Meadow(4.3 miles)
Patty Granville Arts Center (centre culturel)(4.4 miles)
Pecan Hollow Golf Course(4.6 miles)
Plaza Theatre (théâtre)(4.7 miles)
Bowlero Garland(5.2 miles)
Eisemann Center for the Performing Arts(6 miles)
Lac Ray Hubbard(6 miles)
CityLine(6 miles)
Oak Point Park & Nature Preserve(6.2 miles)
Garland Convention & Reception Center(6.3 miles)
Aéroport Love Field (DAL)(29.1 miles)
Aéroport national de McKinney (DTX)(21.9 miles)
Aéroport international de Dallas-Fort Worth (DFW)(38.7 miles)

Ascenseur
Centre d'affaires
Coffre-fort
Billard
Équipements sportifs
Consigne à bagage

Emplacement

5055 N President George Bush Hwy, Garland, Texas, États-Unis d’Amérique

Curtis Culwell Center (0.2 miles)

Parc aquatique Hawaiian Falls Garland (1.2 miles)

Centre commercial Firewheel Town Center (2 miles)

Firewheel Golf Park (ensemble de parcours de golf) (2.4 miles)

Breckinridge Park (2.9 miles)

Sentier Indian Meadow (4.3 miles)

Plus d'informations sur l'emplacement

Avis des voyageurs

8.5

Très bien

Basé sur 1 001 avis vérifiés

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

D'après les avis partagés sur le Tru by Hilton Garland Richardson, les voyageurs soulignent systématiquement la propreté et l'aspect moderne des lieux, ainsi que le personnel accueillant de la réception, tout en exprimant fréquemment leur frustration face à la fiabilité des installations, notamment la piscine intérieure et le jacuzzi, ainsi que quelques problèmes d'entretien des chambres et de nuisances sonores.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

D'après les avis partagés sur le Tru by Hilton Garland Richardson, les voyageurs soulignent systématiquement la propreté et l'aspect moderne des lieux, ainsi que le personnel accueillant de la réception, tout en exprimant fréquemment leur frustration face à la fiabilité des installations, notamment la piscine intérieure et le jacuzzi, ainsi que quelques problèmes d'entretien des chambres et de nuisances sonores.

L'emplacement est un atout majeur, avec un accès facile aux autoroutes, aux restaurants et aux commerces, et de nombreux clients apprécient la politique d'acceptation des animaux de compagnie ainsi que les jeux proposés dans le hall d'accueil. Cependant, des rapports récurrents font état de fermetures de la piscine par les autorités sanitaires, de jacuzzis hors service, de pénuries sporadiques de serviettes et de chambres nécessitant des réparations, sans oublier des murs fins et une pression de l'eau ou un fonctionnement de la climatisation variables. Attendez-vous à un séjour pratique et économique, avec une simplicité moderne, mais des installations inégales.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

De nombreux commentaires signalent la piscine intérieure fermée par les services d'hygiène ou mal entretenue, le jacuzzi et certains équipements de la salle de sport hors service. Les clients apprécient les jeux proposés dans le hall et la possibilité d'être accompagnés de leur animal de compagnie, mais les distributeurs de glace et le Wi‑Fi peuvent être peu fiables.

Avis de voyageur à ce sujet

8

Jessica

23 févr. 2025

·

A séjourné 2 nuits

The pool seemed poorly serviced, dirty and had a smell. Getting clean towels was a hassle. Breakfast and service was good. Everyone was polite

The pool seemed poorly serviced, dirty and had a smell. Getting clean towels was a hassle. Breakfast and service was good. Everyone was polite

4

LaShae

26 août 2024

·

A séjourné 2 nuits

Every year for the past 3 years I stay here when visiting my family. This is my bad experience. Upon arrival water pressure was very very low could barely wash hands, toilet was broken and kept breaking after every 3rd use figured out how to fix in the back. Management did fix it the first time immediately when reported. The hot tub was just as cold as the regular pool which is another reason I usually book here. Ice machine had no ice every time I tried to use it. The pool table had all broken pool sticks. Pancake maker kept breaking. Just overall wasn’t the usual great stay I’m used to experiencing. Hopefully next time will be better.

Every year for the past 3 years I stay here when visiting my family. This is my bad experience. Upon arrival water pressure was very very low could barely wash hands, toilet was broken and kept breaking after every 3rd use figured out how to fix in the back. Management did fix it the first time immediately when reported. The hot tub was just as cold as the regular pool which is another reason I usually book here. Ice machine had no ice every time I tried to use it. The pool table had all broken pool sticks. Pancake maker kept breaking. Just overall wasn’t the usual great stay I’m used to experiencing. Hopefully next time will be better.

6

Crystal

26 déc. 2025

·

A séjourné 2 nuits

The hotel was nice, the staff was good and the breakfast was delicious. BUT.....the ONLY reason I booked this specific hotel was for the indoor pool and hot tub. Upon arriving I was told the pool had been closed by the health department almost a month prior. I was disappointed that they did not update the website (or send an email/text) to disclose this. I had promised a pool to my 5 year old granddaughter and despite indicating one would be available, we were both let down. I understand things happen, but had I been advised, I would have stayed at a different location. I want to add, this trip was part of her Christmas gift, so the whole trip was planned around her. Sad eyes, complete with tears, because she couldn't swim doesn't matter to them, but it mattered a lot to me.

The hotel was nice, the staff was good and the breakfast was delicious. BUT.....the ONLY reason I booked this specific hotel was for the indoor pool and hot tub. Upon arriving I was told the pool had been closed by the health department almost a month prior. I was disappointed that they did not update the website (or send an email/text) to disclose this. I had promised a pool to my 5 year old granddaughter and despite indicating one would be available, we were both let down. I understand things happen, but had I been advised, I would have stayed at a different location. I want to add, this trip was part of her Christmas gift, so the whole trip was planned around her. Sad eyes, complete with tears, because she couldn't swim doesn't matter to them, but it mattered a lot to me.

2

Alicia

30 déc. 2025

·

A séjourné 2 nuits

We had to move rooms 3 times because of showers not working! Then the whole reason we booked this hotel was because theu had an indoor pool. Well we get there and the indoor pool was closed by the health department! Also, the rooms have no microwave or coffee pot, you have to go to the lobby. And the breakfast was not great at all.

We had to move rooms 3 times because of showers not working! Then the whole reason we booked this hotel was because theu had an indoor pool. Well we get there and the indoor pool was closed by the health department! Also, the rooms have no microwave or coffee pot, you have to go to the lobby. And the breakfast was not great at all.

10

Brittany

26 mai 2024

·

A séjourné 2 nuits

I liked the opportunity that breakfast was available and it was enough to go around. It was really clean inside and out. The only thing I did not like was the excessive amount of chlorine used in the pool area being that it was an indoor pool and had no ventilation it was hard to breathe after being in there for about 15 minutes but other than that everything else was Excellent‼️

I liked the opportunity that breakfast was available and it was enough to go around. It was really clean inside and out. The only thing I did not like was the excessive amount of chlorine used in the pool area being that it was an indoor pool and had no ventilation it was hard to breathe after being in there for about 15 minutes but other than that everything else was Excellent‼️

8

Ernest

1 août 2024

·

A séjourné 1 nuit

It was a peaceful, quit stay, but they have one ice machine that was down for the whole stay and the whirlpool kept going in and out.

It was a peaceful, quit stay, but they have one ice machine that was down for the whole stay and the whirlpool kept going in and out.

2

Angelia

14 déc. 2025

·

A séjourné 1 nuit

Health dept had the indoor pool shut down and noone even bothered to tell us, thats the only reason we booked a room there for my daughters 10th birthday so they ruined her birthday!! Mold in the bathroom along with hair in the shower, tv would not work.

Health dept had the indoor pool shut down and noone even bothered to tell us, thats the only reason we booked a room there for my daughters 10th birthday so they ruined her birthday!! Mold in the bathroom along with hair in the shower, tv would not work.

6

Gregory

9 juin 2025

·

A séjourné 2 nuits

The bed was extremely hard. The window curtain wasn't functioning....stuck down. Our door did not lock automatically. You had to pull it shut to click. It does have a decent indoor pool. Hot tub wasn't functioning.

The bed was extremely hard. The window curtain wasn't functioning....stuck down. Our door did not lock automatically. You had to pull it shut to click. It does have a decent indoor pool. Hot tub wasn't functioning.

2

Jerry

14 juin 2025

·

A séjourné 3 nuits

Check in was terrible and took over an hour. The hotel had increased the rate of one of my two rooms and spent an hour arguing with me and another half hour yelling at hotels.com over the phone. The pool was soiled and the hot tub was shut down. The gym was a joke with broken and missing equipment. Never again!!

Check in was terrible and took over an hour. The hotel had increased the rate of one of my two rooms and spent an hour arguing with me and another half hour yelling at hotels.com over the phone. The pool was soiled and the hot tub was shut down. The gym was a joke with broken and missing equipment. Never again!!

2

ida

29 déc. 2025

·

A séjourné 1 nuit

amenities. stated had indoor pool but it was closed by the health department. the whole reason we booked there

amenities. stated had indoor pool but it was closed by the health department. the whole reason we booked there

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires concernant la propreté sont mitigés : beaucoup décrivent les chambres et les espaces communs comme très propres, tandis que d'autres signalent des odeurs, de la moisissure ou des cheveux dans les salles de bains, ainsi que d'occasionnels parasites ou du linge de lit sale.

Avis de voyageur à ce sujet

10

Courtney

26 sept. 2025

·

A séjourné 1 nuit

Clean rooms, helpful staff, and in a safe area.

Clean rooms, helpful staff, and in a safe area.

2

Deen

11 juil. 2025

·

A séjourné 3 nuits

Bad experience staying here. Will never book again. 1.) AC was broken and was extremely loud, waking me up at multiple times over the course of the night. 2.) When I arrived the battery on my door was dead, so I couldn't leave my room as I pleased until the following morning when there was a tech available to fix it. 3.) Water pressure was extremely low and almost impossible to use sinks and shower. 4.) Walls are paper thin and there is no noise control. I could hear full conversations from other rooms on both sides. There was banging all night and loud TV's. 5.) Housekeeping banging on the door way too early in the morning. 6.) I was laying in bed on my last night, I shut my eyes for a little, when I re-opened them I saw one of the biggest roaches Ive ever seen in my life staring at me on the wall. 7.)The hallways smell like wet dog and mold, there needs to be some kind of air freshening. 8.) No complimentary bottled waters in the room. But if you go down to the lobby they are selling tiny water bottles for $7. For seven dollars!!!!!!!

Bad experience staying here. Will never book again. 1.) AC was broken and was extremely loud, waking me up at multiple times over the course of the night. 2.) When I arrived the battery on my door was dead, so I couldn't leave my room as I pleased until the following morning when there was a tech available to fix it. 3.) Water pressure was extremely low and almost impossible to use sinks and shower. 4.) Walls are paper thin and there is no noise control. I could hear full conversations from other rooms on both sides. There was banging all night and loud TV's. 5.) Housekeeping banging on the door way too early in the morning. 6.) I was laying in bed on my last night, I shut my eyes for a little, when I re-opened them I saw one of the biggest roaches Ive ever seen in my life staring at me on the wall. 7.)The hallways smell like wet dog and mold, there needs to be some kind of air freshening. 8.) No complimentary bottled waters in the room. But if you go down to the lobby they are selling tiny water bottles for $7. For seven dollars!!!!!!!

2

Warren

7 févr. 2024

·

A séjourné 1 nuit

Filthy

Filthy

6

Bronwynne

7 août 2025

·

A séjourné 3 nuits

Everything was great except the hallway my room was on stunk from pet urin all 4 days I was there.

Everything was great except the hallway my room was on stunk from pet urin all 4 days I was there.

2

Angelia

14 déc. 2025

·

A séjourné 1 nuit

Health dept had the indoor pool shut down and noone even bothered to tell us, thats the only reason we booked a room there for my daughters 10th birthday so they ruined her birthday!! Mold in the bathroom along with hair in the shower, tv would not work.

Health dept had the indoor pool shut down and noone even bothered to tell us, thats the only reason we booked a room there for my daughters 10th birthday so they ruined her birthday!! Mold in the bathroom along with hair in the shower, tv would not work.

10

Rana

27 déc. 2025

·

A séjourné 2 nuits

room was spotless. Hotel ran out of towels. Needed 2 extra blanket and they only had one. Not exactly impressed

room was spotless. Hotel ran out of towels. Needed 2 extra blanket and they only had one. Not exactly impressed

10

Darius

25 oct. 2025

·

A séjourné 1 nuit

Rooms were clean!

Rooms were clean!

10

Jacob

9 août 2025

·

A séjourné 1 nuit

Very clean.

Very clean.

2

Jasmine

2 oct. 2024

·

A séjourné 2 nuits

This hotel is the worst ive ever experienced! The staff is rude and unhelpful. Theres bugs in the room and the staff could not care less. We changed rooms because there were multiple bugs in the room. We found a baby cockroach in our bed in the second room. and when we called front desk she said we could switch room's again. We told her we already switched rooms and would just like fresh sheets and pillows. She said she didnt have access to the maintenance closet and all the staff had gone home after 5. Though we didnt feel comfortable sleeping in that room. We packed our stuff, went down stairs and asked about another room only to be told theyre booked anyway. At that point i just wanted a refund and find another hotel. Hyatt next door was way cleaner, more professional, and around the same price.

This hotel is the worst ive ever experienced! The staff is rude and unhelpful. Theres bugs in the room and the staff could not care less. We changed rooms because there were multiple bugs in the room. We found a baby cockroach in our bed in the second room. and when we called front desk she said we could switch room's again. We told her we already switched rooms and would just like fresh sheets and pillows. She said she didnt have access to the maintenance closet and all the staff had gone home after 5. Though we didnt feel comfortable sleeping in that room. We packed our stuff, went down stairs and asked about another room only to be told theyre booked anyway. At that point i just wanted a refund and find another hotel. Hyatt next door was way cleaner, more professional, and around the same price.

10

Crisanto

24 sept. 2025

·

A séjourné 2 nuits

the hotel is pretty new and clean and you can see them cleaning all the time. Also pet friendly, as you walk through the door they have water bowls for dogs. I appreciate the room was minimal carpet and clean because we took our small dog with us. The area is new and upscale and all the new restaurants are there across George Bush Hwy. Also close is Firewheel town center which has a cinema, shopping and more dining. Will come back again to this hotel.

the hotel is pretty new and clean and you can see them cleaning all the time. Also pet friendly, as you walk through the door they have water bowls for dogs. I appreciate the room was minimal carpet and clean because we took our small dog with us. The area is new and upscale and all the new restaurants are there across George Bush Hwy. Also close is Firewheel town center which has a cinema, shopping and more dining. Will come back again to this hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont minimalistes et souvent petites, avec des problèmes d'entretien récurrents (climatisation, stores, douches, carrelage décollé) et des murs fins qui laissent passer le bruit ; certains notent l'absence de cafetière ou de micro-ondes dans les chambres, ainsi qu'un fonctionnement aléatoire de la télévision et du Wi‑Fi.

Avis de voyageur à ce sujet

6

Charlotte

12 nov. 2024

·

A séjourné 5 nuits

I felt the room was small.

I felt the room was small.

8

Madisen

6 nov. 2023

·

A séjourné 1 nuit

the rooms are very small and squished together if you book a 2bed. Booked a room for 4 people and we were basically stepping on each other and beds are not made for anyone who is over 6 feet tall. Clean hotel and nice staff though!

the rooms are very small and squished together if you book a 2bed. Booked a room for 4 people and we were basically stepping on each other and beds are not made for anyone who is over 6 feet tall. Clean hotel and nice staff though!

8

Karen

4 avr. 2025

·

A séjourné 3 nuits

Everything was 4 stars except NO microwave in the room and the refrigerator hardly worked.

Everything was 4 stars except NO microwave in the room and the refrigerator hardly worked.

10

SAMSON C

27 nov. 2023

·

A séjourné 1 nuit

Bathroom door made terrible sqiking sound. We could hear noises fron neighbour and corridors.

Bathroom door made terrible sqiking sound. We could hear noises fron neighbour and corridors.

4

james

18 mai 2025

·

A séjourné 1 nuit

Property facilities in poor conditions. Room was very small, no ice machines on your floor. Low water pressure. Will not ever use them again.

Property facilities in poor conditions. Room was very small, no ice machines on your floor. Low water pressure. Will not ever use them again.

6

Amognh A

9 mai 2024

·

A séjourné 4 nuits

It's OK but small room no.coffee brewer in tge room

It's OK but small room no.coffee brewer in tge room

6

Kenneth

4 août 2025

·

A séjourné 4 nuits

The room temp wouldn’t stay below 73°. There was a gap about 1/8th to 1/4 of an inch where see daylight on the AC unit itself. The shower water temp was either cold or scalding and was hard to get a good temp for a shower. The tile work needs a lot of grout work as there were pretty good gaps in between each tile. The room overall looks ok but was clearly some water and ceiling damage that they just painted over.

The room temp wouldn’t stay below 73°. There was a gap about 1/8th to 1/4 of an inch where see daylight on the AC unit itself. The shower water temp was either cold or scalding and was hard to get a good temp for a shower. The tile work needs a lot of grout work as there were pretty good gaps in between each tile. The room overall looks ok but was clearly some water and ceiling damage that they just painted over.

8

Steven

3 juin 2024

·

A séjourné 1 nuit

No coffee in the rooms. No ice machine near the rooms AC made a noise during the night and woke us up

No coffee in the rooms. No ice machine near the rooms AC made a noise during the night and woke us up

6

Scott

15 avr. 2024

·

A séjourné 1 nuit

The hotel is extremely noise. Cheap thin walls and ceilings you can hear every noise. No carpeting on floors so we could hear loud clomping around above my room; not guest’s fault. If you are a kid or like sugary food breakfast ok but other food except the apple and coffee were terrible and they were out of many items(I got there at 9 it closed at 10). Probably wouldn’t stay at a TRU again

The hotel is extremely noise. Cheap thin walls and ceilings you can hear every noise. No carpeting on floors so we could hear loud clomping around above my room; not guest’s fault. If you are a kid or like sugary food breakfast ok but other food except the apple and coffee were terrible and they were out of many items(I got there at 9 it closed at 10). Probably wouldn’t stay at a TRU again

6

Darryl

23 sept. 2025

·

A séjourné 1 nuit

Desk clerk absent when I arrived. Waited 5+ minutes. Clerk so quiet I clouldn't hear them. Room small. AC great. Bed comfortable. TV didn't receive half the stations, and small number it did were pixelated. Couldn't log in to wifi without extended registration. Had to leave the room to get water. Motel 6 would have been cheaper and likely better.

Desk clerk absent when I arrived. Waited 5+ minutes. Clerk so quiet I clouldn't hear them. Room small. AC great. Bed comfortable. TV didn't receive half the stations, and small number it did were pixelated. Couldn't log in to wifi without extended registration. Had to leave the room to get water. Motel 6 would have been cheaper and likely better.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est souvent salué pour sa gentillesse et sa serviabilité, mais plusieurs commentaires font état d'interactions désagréables, d'enregistrements longs ou problématiques, de surréservations et d'une réactivité incohérente.

Avis de voyageur à ce sujet

8

Rodora

18 oct. 2025

·

A séjourné 1 nuit

Front staff was great. Our only issue was the hotel ran out of clean towels for the next day. Overall awesome place and convenient location.

Front staff was great. Our only issue was the hotel ran out of clean towels for the next day. Overall awesome place and convenient location.

6

lacy

21 déc. 2024

·

A séjourné 1 nuit

Front desk was rude and not professional

Front desk was rude and not professional

2

ZONIA

18 nov. 2024

·

A séjourné 2 nuits

We had a terrible experience with the front counter lady name Alicia. We had made reservations to our church's guests. There was some mixed up with their rooms. When my guest tried to explained, she didn't allow them to explained and kicked them out of the hotel, even when there was a night that we had paid extra. Terrible experience.

We had a terrible experience with the front counter lady name Alicia. We had made reservations to our church's guests. There was some mixed up with their rooms. When my guest tried to explained, she didn't allow them to explained and kicked them out of the hotel, even when there was a night that we had paid extra. Terrible experience.

2

Jennen

1 oct. 2024

·

A séjourné 2 nuits

I showed up for my reservation on September 27, 2024 and was told my room was canceled by hotel.com.hotel.com did not call to tell me that my room was canceled nor did the hotel call to tell me that my room was canceled. Even though I booked through Hotels.com, I fail as a business. I am your customer still at the end of the day and you all should have called to let me know that my reservation was canceled. Because now I will probably never use Hotels.com again, but then your facilities won’t come up in mind because you know I think you don’t care for your customers. But then the young lady and the manager was not friendly delivering the news like I was bugging them so you guys can brush up on your Customer Service skills as well. I will say that the facility was clean looked very nice. However, the Customer Service will probably not allow me to come to your facilities again.

I showed up for my reservation on September 27, 2024 and was told my room was canceled by hotel.com.hotel.com did not call to tell me that my room was canceled nor did the hotel call to tell me that my room was canceled. Even though I booked through Hotels.com, I fail as a business. I am your customer still at the end of the day and you all should have called to let me know that my reservation was canceled. Because now I will probably never use Hotels.com again, but then your facilities won’t come up in mind because you know I think you don’t care for your customers. But then the young lady and the manager was not friendly delivering the news like I was bugging them so you guys can brush up on your Customer Service skills as well. I will say that the facility was clean looked very nice. However, the Customer Service will probably not allow me to come to your facilities again.

10

Janice

21 janv. 2025

·

A séjourné 1 nuit

The staff at check-in was so nice. She explained all of the amenities and made sure that we had everything that we needed.

The staff at check-in was so nice. She explained all of the amenities and made sure that we had everything that we needed.

10

Janie

5 juin 2024

·

A séjourné 2 nuits

Awesomeness staff Very helpful Willing to help

Awesomeness staff Very helpful Willing to help

2

Jerry

14 juin 2025

·

A séjourné 3 nuits

Check in was terrible and took over an hour. The hotel had increased the rate of one of my two rooms and spent an hour arguing with me and another half hour yelling at hotels.com over the phone. The pool was soiled and the hot tub was shut down. The gym was a joke with broken and missing equipment. Never again!!

Check in was terrible and took over an hour. The hotel had increased the rate of one of my two rooms and spent an hour arguing with me and another half hour yelling at hotels.com over the phone. The pool was soiled and the hot tub was shut down. The gym was a joke with broken and missing equipment. Never again!!

10

Ashly

9 oct. 2025

·

A séjourné 2 nuits

Every thing was great. Staff friendly and very helpful

Every thing was great. Staff friendly and very helpful

2

Fernando

5 janv. 2023

·

A séjourné 1 nuit

When we got there, the first the front desk person said was “oh you didn’t see my message?” very sarcastically and almost like he was looking forward to giving me the bad news. He emailed me instead of calling me about 3 hours before we arrived. Apparently, our Two beds were given away and all we were offered was a king. While my friend and I discussed what to do, the front desk got mad and yelled at us and said “HOW ABOUT WE JUST CANCEL THE ROOM ALTOGETHER AND YOU GUYS CAN TRY YOUR LUCK SOMEWHERE ELSE?” It was 11 pm, we had been driving all day from Corpus Christi (9 hours) , so of course we didn’t want try somewhere else. I felt like we were being cornered and forced to take it. My friend and I are big guys, so sleeping on one bed was definitely going to be uncomfortable. We asked if we would get the difference back between a twin and the king and the guy said no. It was very frustrating because it felt like he was trying to shoo us away. I came back down stairs to ask for 3 pillows, because we decided we were too big to fit on one bed and one of us would sleep on the floor. The guy replied with “do you really need more pillows?” rudely while he looked me up and down. Turns out we were the last people he talked to before his shift ended. Overall, this was by far the worst experience I’ve ever had at any hotel.

When we got there, the first the front desk person said was “oh you didn’t see my message?” very sarcastically and almost like he was looking forward to giving me the bad news. He emailed me instead of calling me about 3 hours before we arrived. Apparently, our Two beds were given away and all we were offered was a king. While my friend and I discussed what to do, the front desk got mad and yelled at us and said “HOW ABOUT WE JUST CANCEL THE ROOM ALTOGETHER AND YOU GUYS CAN TRY YOUR LUCK SOMEWHERE ELSE?” It was 11 pm, we had been driving all day from Corpus Christi (9 hours) , so of course we didn’t want try somewhere else. I felt like we were being cornered and forced to take it. My friend and I are big guys, so sleeping on one bed was definitely going to be uncomfortable. We asked if we would get the difference back between a twin and the king and the guy said no. It was very frustrating because it felt like he was trying to shoo us away. I came back down stairs to ask for 3 pillows, because we decided we were too big to fit on one bed and one of us would sleep on the floor. The guy replied with “do you really need more pillows?” rudely while he looked me up and down. Turns out we were the last people he talked to before his shift ended. Overall, this was by far the worst experience I’ve ever had at any hotel.

10

Judith

28 août 2025

·

A séjourné 3 nuits

Will definitely stay again when traveling that way!!! Staff was amazing!!

Will definitely stay again when traveling that way!!! Staff was amazing!!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement pratique à proximité des principales routes, des restaurants, des commerces et des salles de spectacle ; plusieurs clients mentionnent également un sentiment de sécurité.

Avis de voyageur à ce sujet

8

Rodora

18 oct. 2025

·

A séjourné 1 nuit

Front staff was great. Our only issue was the hotel ran out of clean towels for the next day. Overall awesome place and convenient location.

Front staff was great. Our only issue was the hotel ran out of clean towels for the next day. Overall awesome place and convenient location.

8

Tianna

30 oct. 2024

·

A séjourné 2 nuits

I stayed here while i visited the area for work. It was conveniently off the highway and buy plenty of dining options within a very short commute, if not walkable. There were a few very minor maintenance things that I noticed but it did not hinder my experience of this day period enjoyed the property and would recommend to family and friends.

I stayed here while i visited the area for work. It was conveniently off the highway and buy plenty of dining options within a very short commute, if not walkable. There were a few very minor maintenance things that I noticed but it did not hinder my experience of this day period enjoyed the property and would recommend to family and friends.

8

Stephanie

18 oct. 2024

·

A séjourné 1 nuit

I appreciated the proximity to the Curtis Cullwell Center.

I appreciated the proximity to the Curtis Cullwell Center.

10

Courtney

26 sept. 2025

·

A séjourné 1 nuit

Clean rooms, helpful staff, and in a safe area.

Clean rooms, helpful staff, and in a safe area.

10

huong

1 févr. 2025

·

A séjourné 2 nuits

good location

good location

10

Terri

16 févr. 2024

·

A séjourné 2 nuits

Restaurants within walking distance. Clean and safe

Restaurants within walking distance. Clean and safe

10

huong

4 nov. 2024

·

A séjourné 3 nuits

good location

good location

10

Behailu

8 juil. 2023

·

A séjourné 3 nuits

Everything about the hotel was perfect. Clean, friendly staff, and convenient to pretty much anywhere in Dallas. I love how it’s quiet enough and away from the craziness while it’s close enough not to be annoying.

Everything about the hotel was perfect. Clean, friendly staff, and convenient to pretty much anywhere in Dallas. I love how it’s quiet enough and away from the craziness while it’s close enough not to be annoying.

10

EMILY

4 juil. 2025

·

A séjourné 2 nuits

The hotel was very clean, the beds were comfortable. It was easy to find and very conveniently located for what I needed. Check in was a breeze, the clerk was very friendly. Theres a couple of boards by the elevators with recommendations on restaurants, things to do, when to avoid traffic, which i thought was pretty awesome.

The hotel was very clean, the beds were comfortable. It was easy to find and very conveniently located for what I needed. Check in was a breeze, the clerk was very friendly. Theres a couple of boards by the elevators with recommendations on restaurants, things to do, when to avoid traffic, which i thought was pretty awesome.

10

Crisanto

24 sept. 2025

·

A séjourné 2 nuits

the hotel is pretty new and clean and you can see them cleaning all the time. Also pet friendly, as you walk through the door they have water bowls for dogs. I appreciate the room was minimal carpet and clean because we took our small dog with us. The area is new and upscale and all the new restaurants are there across George Bush Hwy. Also close is Firewheel town center which has a cinema, shopping and more dining. Will come back again to this hotel.

the hotel is pretty new and clean and you can see them cleaning all the time. Also pet friendly, as you walk through the door they have water bowls for dogs. I appreciate the room was minimal carpet and clean because we took our small dog with us. The area is new and upscale and all the new restaurants are there across George Bush Hwy. Also close is Firewheel town center which has a cinema, shopping and more dining. Will come back again to this hotel.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les avis sur le petit-déjeuner sont variables : beaucoup ont apprécié les options proposées gratuitement, tandis que d'autres ont trouvé les produits froids ou limités et ont noté des machines cassées et d'occasionnels problèmes avec le café.

Avis de voyageur à ce sujet

10

Tonia

11 déc. 2023

·

A séjourné 3 nuits

Excellent service. Clean, modern room with everything working properly. Great options at the breakfast bar. Next time we travel we will definitely find another Tru by Hilton!

Excellent service. Clean, modern room with everything working properly. Great options at the breakfast bar. Next time we travel we will definitely find another Tru by Hilton!

10

Rebecca

23 juin 2025

·

A séjourné 2 nuits

Clean, good breakfast, friendly staff, comfortable rooms

Clean, good breakfast, friendly staff, comfortable rooms

10

Carolyn

10 mai 2025

·

A séjourné 1 nuit

Loved my stay as usual. Breakfast is horrible, but there are other options. Will use again when in town!

Loved my stay as usual. Breakfast is horrible, but there are other options. Will use again when in town!

4

Charles

16 janv. 2023

·

A séjourné 19 372 nuits

Location was a positive. negatives include running toilet, loose carpet in the hall, ran out of soap, breakfast facilities had appliances "out of order" and no caffeine coffee available(not even bags), Had no in room coffee.

Location was a positive. negatives include running toilet, loose carpet in the hall, ran out of soap, breakfast facilities had appliances "out of order" and no caffeine coffee available(not even bags), Had no in room coffee.

6

Tonya

23 nov. 2023

·

A séjourné 3 nuits

This hotel advertises having "streaming tv" but it never worked. The 1st morning after arriving woke up to no water in the room and had to move at 6am because they had "no maintenance" person at that time. The breakfast is NOT a buffet but just a glorified continental breakfast. Never stayed here before and probably never will again. The staff was at least very friendly.

This hotel advertises having "streaming tv" but it never worked. The 1st morning after arriving woke up to no water in the room and had to move at 6am because they had "no maintenance" person at that time. The breakfast is NOT a buffet but just a glorified continental breakfast. Never stayed here before and probably never will again. The staff was at least very friendly.

6

Karen

13 févr. 2023

·

The area of the property was nice. It was close to grocery stores and restaurants. The downside was that the bed mattress was so stiff it caused back pain. I also found what looked like to be blood stains on the covers of my bed!!! It was disgusting. And kids were running up and down the halls all night and slamming their doors. No parents in sight supervising their children. Their breakfast was COLD and really old tasting.

The area of the property was nice. It was close to grocery stores and restaurants. The downside was that the bed mattress was so stiff it caused back pain. I also found what looked like to be blood stains on the covers of my bed!!! It was disgusting. And kids were running up and down the halls all night and slamming their doors. No parents in sight supervising their children. Their breakfast was COLD and really old tasting.

10

Ruth G

11 juin 2025

·

A séjourné 1 nuit

There’s a nice, fresh smell when you walk in. Check in was easy as front desk girl was friendly. Love the pool table and other gamea in the lobby! Plenty of places to sit. Breakfast was really good for a free breakfast. Room was clean & love all the xtra charger ports, lights & hooks to hang bags/purses etc on. Bathroom had plenty of lights. Shower is nice & roomy with nice lemony smelling shampoo, conditioner, body wash & lotion in dispensers on hand.Only issue at all was inside shower there’s a foot rest for shaving legs. When you put your foot on it, it’s coming off the wall & while they offered body wash/shampoo etc, there wasn’t enough for 4 ppl for the every other day of housekeeping every other day so no major complaints. Ms. Sabrina @ the front desk is a gem!! My husband hung out in the lobby people watching, letting me sleep late & she was patient & friendly with every customer. Even the rude &/or grumpy folks. We stayed here 3-4 months ago. She was working then & she remembered us from the previous visit, making us feel special & valued. She’s so accommodating & patient with all customers. Please know you have a special employee with Ms. Sabrina!! We’re coming back to Garland several times in the next month & we’ve already reserved a room here for both upcoming stays

There’s a nice, fresh smell when you walk in. Check in was easy as front desk girl was friendly. Love the pool table and other gamea in the lobby! Plenty of places to sit. Breakfast was really good for a free breakfast. Room was clean & love all the xtra charger ports, lights & hooks to hang bags/purses etc on. Bathroom had plenty of lights. Shower is nice & roomy with nice lemony smelling shampoo, conditioner, body wash & lotion in dispensers on hand.Only issue at all was inside shower there’s a foot rest for shaving legs. When you put your foot on it, it’s coming off the wall & while they offered body wash/shampoo etc, there wasn’t enough for 4 ppl for the every other day of housekeeping every other day so no major complaints. Ms. Sabrina @ the front desk is a gem!! My husband hung out in the lobby people watching, letting me sleep late & she was patient & friendly with every customer. Even the rude &/or grumpy folks. We stayed here 3-4 months ago. She was working then & she remembered us from the previous visit, making us feel special & valued. She’s so accommodating & patient with all customers. Please know you have a special employee with Ms. Sabrina!! We’re coming back to Garland several times in the next month & we’ve already reserved a room here for both upcoming stays

10

Jeffrey

18 oct. 2024

·

A séjourné 3 nuits

My wife and I are residents of the Philippines, so our US trip over 3 weeks and 4 cities resulted in many hotels. Tru was the best of all our accomodationsconsidering breakfast selection, room amenities and desk clerk interactions.

My wife and I are residents of the Philippines, so our US trip over 3 weeks and 4 cities resulted in many hotels. Tru was the best of all our accomodationsconsidering breakfast selection, room amenities and desk clerk interactions.

4

Laura

3 août 2025

·

A séjourné 4 nuits

Had good staff, but building and rooms were super run down. Breakfast sucked, pancake machine was broken and they had moldy food! Usually love TRU chains but this one sucked

Had good staff, but building and rooms were super run down. Breakfast sucked, pancake machine was broken and they had moldy food! Usually love TRU chains but this one sucked

10

Sandy

8 juin 2025

·

A séjourné 4 nuits

The hotel was great with a wonderful breakfast bar! Lots of great choices and able to stay and eat healthy!

The hotel was great with a wonderful breakfast bar! Lots of great choices and able to stay and eat healthy!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Miguel

25 nov. 2024

·

A séjourné 1 nuit

.

.

10

Paco

24 sept. 2024

·

A séjourné 1 nuit

bien

bien

8

Vanessa

1 août 2022

·

A séjourné 3 nuits

.

.

10

Eduardo

il y a 4 semaines

·

A séjourné 1 nuit

Richard at the front desk was such an amazing person to talk to! Made us feel welcome during out stay there! I will rent on the same location just because of that next time I'm in town.

Richard at the front desk was such an amazing person to talk to! Made us feel welcome during out stay there! I will rent on the same location just because of that next time I'm in town.

10

Cynthia

2 août 2026

·

A séjourné 1 nuit

This hotel is very beautiful. Nice rooms. Great breakfast!!!

This hotel is very beautiful. Nice rooms. Great breakfast!!!

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 15:00 à 00:00

Avant 11:00

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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

di	lu	ma	me	je	ve	sa
		1	2	3	4	5
6	7	8	9 $112	10 $109	11 $138	12 $118
13 $104	14 $113	15 $113	16 $97	17 $94	18 $107	19 $111
20 $94	21 $94	22 $104	23 $94	24 $113	25 $118	26 $117
27 $109	28 $114	29 $111	30 $111

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

2026-09-09: 111.55892313362885USD
2026-09-10: 109.3854855511322USD
2026-09-11: 138.13610021834566USD
2026-09-12: 117.71719313648987USD
2026-09-13: 103.8687473347702USD
2026-09-14: 113.39293676247406USD
2026-09-15: 113.39293676247406USD
2026-09-16: 96.98236006758118USD
2026-09-17: 94.355250103508USD
2026-09-18: 106.62813326728059USD
2026-09-19: 110.85606218714142USD
2026-09-20: 94.355250103508USD
2026-09-21: 93.98760372436524USD
2026-09-22: 103.89241403204346USD
2026-09-23: 94.355250103508USD
2026-09-24: 113.4187703168335USD
2026-09-25: 118.13328298040771USD
2026-09-26: 116.64328455567933USD
2026-09-27: 109.13237177789307USD
2026-09-28: 114.12842489311981USD
2026-09-29: 111.21801612615204USD
2026-09-30: 111.21801612615204USD
2026-10-01: 90.87325285500336USD
2026-10-02: 112.57432657311249USD
2026-10-03: 117.14208795246888USD
2026-10-04: 92.22957218252564USD
2026-10-05: 90.87325285500336USD
2026-10-06: 92.11172712705994USD
2026-10-07: 90.87325285500336USD
2026-10-08: 92.11172712705994USD
2026-10-09: 159.19309342871094USD
2026-10-10: 183.22224195243837USD
2026-10-11: 128.15544103208924USD
2026-10-12: 96.28469424976349USD
2026-10-13: 96.28469424976349USD
2026-10-14: 95.1153640321045USD
2026-10-15: 93.19824610566712USD
2026-10-16: 101.12265560331727USD
2026-10-17: 101.12265560331727USD
2026-10-18: 95.1153640321045USD
2026-10-19: 96.28469424976349USD
2026-10-20: 96.36648422420502USD
2026-10-21: 96.25569921539307USD
2026-10-22: 92.11172712705994USD
2026-10-23: 105.5413034690094USD
2026-10-24: 103.12508020668031USD
2026-10-25: 92.11172712705994USD
2026-10-26: 96.28469424976349USD
2026-10-27: 96.28469424976349USD
2026-10-28: 96.28469424976349USD
2026-10-29: 93.77134428271485USD
2026-10-30: 105.43868857707977USD
2026-10-31: 113.40755416724396USD
2026-11-01: 114.8051681072693USD
2026-11-02: 106.62813326728059USD
2026-11-03: 92.11172712705994USD
2026-11-04: 96.29194078821564USD
2026-11-05: 93.11293942874146USD
2026-11-06: 110.17323578813935USD
2026-11-07: 119.42984500738525USD
2026-11-08: 110.14359247275544USD
2026-11-09: 106.62813326728059USD