MainStay Suites St Louis Airport

Stayed here for a week to explore the city, great location that has lots of dining and shopping nearby. The lot is too small for the property, though, and we got boxed in a couple times by guests and staff double parked. Continental breakfast was great with lots of healthy options.

Horrible experience. Very unclean: blood stains on mattress, covered holes on bathroom door (obvious attempt at paint coverup), sheets with yellow stains and different hair, horrible smell on 3rd floor nearest to elevator (possibly family members living onsite cooking food). Was told we’d be switched to new room after raised issues, didn’t receive a call or update on new room. Dirty replacement towels. Overflow/large vehicle parking is offsite, down the road, next to other hotel, with no cameras for security.

not working phone and alarm clock. one piece of soap bar only. no lotion,no shuttle service...

First off, there is parking for about 30 cars on lot. Otherwise, you have to park on the other side of the hotel next door and walk way back. Only a couple handicap spots too by hotel. The light in bathroom was burnt out and exhaust fan didnt work. Plug for shower only let us have half the water go to shower head. Ceiling was peeling in the shower. The toilet wouldnt stop running loudly. The room next door fought all night even past 3 am. They were yelling, pounding on the table and throwing things. There were 2 young men outside our window who decided to keep starting up their car every hour. It was super loud like no exhaust. They thought it was hilarious to keep doing it. Woke me up at 2:30 am and never fell back to sleep before leaving. We only got 2 hours of sleep. The people upstairs were walking around loudly in high heels for about 30 minutes. Like a kid had on their Moms shoes. The pillows on the bed were the size of throw pillows. Only had 2 towels in bathroom. The breakfast was stuff they heated up in the microwave. It was ok. The rooms were a nice size. Full refrigerator, stove top and kitchen. Place was booked solid and had no other rooms available. There was a dollar tree, grocery store, CVS and Home Depot next to hotel.

Hotel served our needs for a one night stay. Bigger room with a full service kitchen. Parking is limited so we had to park down the road.

The room was comfortable. Breakfast selection was good and area clean. Service desk staff were polite and helpful. 1 thing I didnt like, the elevator had an email posted from over a year ago about an appointment to be get state certificates but no actual up to date service certificate.

Horrible experience. Very unclean: blood stains on mattress, covered holes on bathroom door (obvious attempt at paint coverup), sheets with yellow stains and different hair, horrible smell on 3rd floor nearest to elevator (possibly family members living onsite cooking food). Was told we’d be switched to new room after raised issues, didn’t receive a call or update on new room. Dirty replacement towels. Overflow/large vehicle parking is offsite, down the road, next to other hotel, with no cameras for security.

The room looked really nice but there was roaches in the kitchen and little in bathroom. In my opinion I wouldn’t recommend

Old dirty towels, stained carpet, stained couch, stained beds.

There was a couch in the suite that was stained. The linens that are changed regularly were very clean as well as the bathroom, and kitchen being very clean.

The place was filthy and the mattress was bloody

The hotel has bed bugs.

The rooms were spacious and clean. Near fwy

Great service and breakfast! Room very clean

Room was dirty, bedding and couch had stains. To sum it up the whole place was dirty. Stayed at this hotel in several other states and they have all been great.

Great location, friendly staff and very clean establishment, this is our go to hotel when were in town.

The room sizes were great! Loved the kitchenette! Would certainly make staying a few days very easy! The price is great also. We opted for 2 rooms for our family of 6 and it was definitely worth it!

Comfortable bed

Quiet , clean, friendly staff

First off, there is parking for about 30 cars on lot. Otherwise, you have to park on the other side of the hotel next door and walk way back. Only a couple handicap spots too by hotel. The light in bathroom was burnt out and exhaust fan didnt work. Plug for shower only let us have half the water go to shower head. Ceiling was peeling in the shower. The toilet wouldnt stop running loudly. The room next door fought all night even past 3 am. They were yelling, pounding on the table and throwing things. There were 2 young men outside our window who decided to keep starting up their car every hour. It was super loud like no exhaust. They thought it was hilarious to keep doing it. Woke me up at 2:30 am and never fell back to sleep before leaving. We only got 2 hours of sleep. The people upstairs were walking around loudly in high heels for about 30 minutes. Like a kid had on their Moms shoes. The pillows on the bed were the size of throw pillows. Only had 2 towels in bathroom. The breakfast was stuff they heated up in the microwave. It was ok. The rooms were a nice size. Full refrigerator, stove top and kitchen. Place was booked solid and had no other rooms available. There was a dollar tree, grocery store, CVS and Home Depot next to hotel.

Was a good stay and nice room

Didn’t like the fact shower was spraying over whole bathroom

Hotel served our needs for a one night stay. Bigger room with a full service kitchen. Parking is limited so we had to park down the road.

The rooms were spacious and clean. Near fwy

The room was comfortable. Breakfast selection was good and area clean. Service desk staff were polite and helpful. 1 thing I didnt like, the elevator had an email posted from over a year ago about an appointment to be get state certificates but no actual up to date service certificate.

We appreciated that the room had a couch, refrigerator, and kitchenette. The property was somewhat run down, however, and a few little touches would really improve the stay.

Horrible experience. Very unclean: blood stains on mattress, covered holes on bathroom door (obvious attempt at paint coverup), sheets with yellow stains and different hair, horrible smell on 3rd floor nearest to elevator (possibly family members living onsite cooking food). Was told we’d be switched to new room after raised issues, didn’t receive a call or update on new room. Dirty replacement towels. Overflow/large vehicle parking is offsite, down the road, next to other hotel, with no cameras for security.

This hotel is close to everything. Very quick check-in and my husband enjoy a one night stay in a non-smoking king suite. Very nice, clean, comfortable and quite.

They had spoiled eggs, they must used expired milk with mix the powdered eggs. Everyday was spoiled eggs, hard biscuits with runny gravy and cereal. Apple juice had thick chunks of either mold or build up from the spout. When we came in the host didnt seem customer driven, very flat and lack of engagement. No hand soap or hand sanitizer she told us they ran out. The best thing was the housekeep on the 3rd floor bery sweet. But my room was only cleaned twice in 5 days

Property was ok. Front desk staff not overly friendly or helpful.

I enjoyed my stay. The property was clean, staff was friendly. They offer a 24 hr store and have complimentary breakfast.

Great customer service

The room was comfortable. Breakfast selection was good and area clean. Service desk staff were polite and helpful. 1 thing I didnt like, the elevator had an email posted from over a year ago about an appointment to be get state certificates but no actual up to date service certificate.

Breakfast was terrible and 3rd floor people were running down the halls at all hours and staff didn’t seem to care. Breakfast we are but got sick and had to go else where to eat.

Great customer service and clean rooms. It would have been nice to have USB plug outlets in the rooms to plug up my phone.

Great location, friendly staff and very clean establishment, this is our go to hotel when were in town.

Always a safe convenient place to stay

Stayed here for a week to explore the city, great location that has lots of dining and shopping nearby. The lot is too small for the property, though, and we got boxed in a couple times by guests and staff double parked. Continental breakfast was great with lots of healthy options.

Not the easiest to drive to because the entrance is on the one-way exit ramp from the highway. If you miss the turn-in (which is easy to do), you must go around back around a cloverleaf on and off the highway again.

This hotel is close to everything. Very quick check-in and my husband enjoy a one night stay in a non-smoking king suite. Very nice, clean, comfortable and quite.

The first room that I was put in had hair all over the bathroom floor. The next room I was moved to smelled like pot everyday. The couch had stains and the closet door wouldn't open. This area is very sketchy and always had someone sitting in their car for many hours next to our vehicle. They have lots of security cameras at the front desk but I wouldn't recommend this hotel if you have kids. Complimentary breakfast is horrible unless you make a waffle or eat cereal. I wanted to leave the first day but I had to stay since I booked with Expedia or I wouldn't get my money back.

First off, there is parking for about 30 cars on lot. Otherwise, you have to park on the other side of the hotel next door and walk way back. Only a couple handicap spots too by hotel. The light in bathroom was burnt out and exhaust fan didnt work. Plug for shower only let us have half the water go to shower head. Ceiling was peeling in the shower. The toilet wouldnt stop running loudly. The room next door fought all night even past 3 am. They were yelling, pounding on the table and throwing things. There were 2 young men outside our window who decided to keep starting up their car every hour. It was super loud like no exhaust. They thought it was hilarious to keep doing it. Woke me up at 2:30 am and never fell back to sleep before leaving. We only got 2 hours of sleep. The people upstairs were walking around loudly in high heels for about 30 minutes. Like a kid had on their Moms shoes. The pillows on the bed were the size of throw pillows. Only had 2 towels in bathroom. The breakfast was stuff they heated up in the microwave. It was ok. The rooms were a nice size. Full refrigerator, stove top and kitchen. Place was booked solid and had no other rooms available. There was a dollar tree, grocery store, CVS and Home Depot next to hotel.

The rooms were spacious and clean. Near fwy

Enjoyed my stay. I felt safe as a single women traveling alone.

Great location, friendly staff and very clean establishment, this is our go to hotel when were in town.

Stayed here for a week to explore the city, great location that has lots of dining and shopping nearby. The lot is too small for the property, though, and we got boxed in a couple times by guests and staff double parked. Continental breakfast was great with lots of healthy options.

The first room that I was put in had hair all over the bathroom floor. The next room I was moved to smelled like pot everyday. The couch had stains and the closet door wouldn't open. This area is very sketchy and always had someone sitting in their car for many hours next to our vehicle. They have lots of security cameras at the front desk but I wouldn't recommend this hotel if you have kids. Complimentary breakfast is horrible unless you make a waffle or eat cereal. I wanted to leave the first day but I had to stay since I booked with Expedia or I wouldn't get my money back.

First off, there is parking for about 30 cars on lot. Otherwise, you have to park on the other side of the hotel next door and walk way back. Only a couple handicap spots too by hotel. The light in bathroom was burnt out and exhaust fan didnt work. Plug for shower only let us have half the water go to shower head. Ceiling was peeling in the shower. The toilet wouldnt stop running loudly. The room next door fought all night even past 3 am. They were yelling, pounding on the table and throwing things. There were 2 young men outside our window who decided to keep starting up their car every hour. It was super loud like no exhaust. They thought it was hilarious to keep doing it. Woke me up at 2:30 am and never fell back to sleep before leaving. We only got 2 hours of sleep. The people upstairs were walking around loudly in high heels for about 30 minutes. Like a kid had on their Moms shoes. The pillows on the bed were the size of throw pillows. Only had 2 towels in bathroom. The breakfast was stuff they heated up in the microwave. It was ok. The rooms were a nice size. Full refrigerator, stove top and kitchen. Place was booked solid and had no other rooms available. There was a dollar tree, grocery store, CVS and Home Depot next to hotel.

They had spoiled eggs, they must used expired milk with mix the powdered eggs. Everyday was spoiled eggs, hard biscuits with runny gravy and cereal. Apple juice had thick chunks of either mold or build up from the spout. When we came in the host didnt seem customer driven, very flat and lack of engagement. No hand soap or hand sanitizer she told us they ran out. The best thing was the housekeep on the 3rd floor bery sweet. But my room was only cleaned twice in 5 days

Would have liked some fresh fruit.

Great service and breakfast! Room very clean

I enjoyed my stay. The property was clean, staff was friendly. They offer a 24 hr store and have complimentary breakfast.

Great place and good food

The room was comfortable. Breakfast selection was good and area clean. Service desk staff were polite and helpful. 1 thing I didnt like, the elevator had an email posted from over a year ago about an appointment to be get state certificates but no actual up to date service certificate.

Breakfast was terrible and 3rd floor people were running down the halls at all hours and staff didn’t seem to care. Breakfast we are but got sick and had to go else where to eat.