Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos
Animais De Estimação
Não aceita animais de estimação;
Serviços De Recepção
A recepção abre todos os dias, entre 13h e 21h. Antes da chegada, hóspedes devem preencher um registro on-line com a propriedade por meio de um link seguro. Se planeja chegar após 22h, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. Os hóspedes que planejarem chegar fora do horário normal de check-in vão receber um e-mail dentro de 24 horas antes da chegada com as instruções de check-in e um código de acesso. A a recepção tem um horário de funcionamento limitado.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;
Política Para Crianças E Camas Extras
Taxa de traslado do aeroporto por criança: EUR 40 (de 7 a 18 anos); Berços não disponíveisCamas extras/dobráveis não disponíveis
Restaurante(s)
Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente.
We operate an online check-in system, which allows you to access all the necessary information to enter the hostel and offers flexibility for late arrivals. On the day of check-in, you will receive an email with a link to complete the process. It's very simple, but we will request mandatory information in accordance with Royal Decree 933/2021 on Traveler Registration.
Hours
Check-in: 2 PM - 10 PM
Check-out: 10:30 AM
Reception: 1 PM - 9 PM
Minimum age: 18 years.
Pets are not allowed.
Smoking is not permitted inside the hostel.
Please remain silent after 11:00 PM.
TERMS AND CONDITIONS
A. RESERVATION AND PAYMENT TERMS
Booking Confirmation: The reservation is confirmed only once full payment has been processed, without exception. Reservations without advance payment or cash payments are not accepted.
Rates Include: Accommodation, current taxes, and the specified basic services. Any additional services, upgrades, or exceptional expenses will be billed separately.
All transactions are made in euros (€), unless expressly stated otherwise.
CANCELLATIONS, MODIFICATIONS, AND NO-SHOWS
Direct Reservation Modification
Change of date or room: subject to availability.
Upgrade: immediate payment of the difference.
Downgrade: no monetary refund; equivalent services will be offered.
LIVING RULES AND RIGHT OF ADMISSION
Minimum age: 18 years.
Pets: Not allowed.
Prohibitions: Smoking, vaping, excessive use of drugs or alcohol, carrying weapons, making disturbing noise, or displaying violent or disruptive behavior. Poor personal hygiene that makes socializing uncomfortable, failure to respect quiet hours, or allowing unregistered persons into the property are also prohibited.
Failure to comply with these rules may result in immediate cancellation of the stay without refund, and the guest may be asked to leave the premises.
ROOM CHANGES
Room changes apply only to direct reservations and are subject to availability:
Upgrade to a higher category: immediate payment of the difference.
Downgrade: no monetary refund; Nest Hostels may offer compensation, such as additional services or discounts on future stays.
OVERBOOKING RESOLUTION
Equivalent Alternative Accommodation (Preferred Option)
In the event of overbooking, the guest will be relocated at no additional cost to a property of a similar or higher category, prioritizing other hostels in the Nest chain.
Full Refund (Alternative Option)
If equivalent options are not available, a 100% refund of the amount paid, including extras or taxes, will be issued within 24 hours of the situation being identified.
Immediate Communication and Assistance
Nest Hostels will notify guests as far in advance as possible, or upon arrival if the issue has not been identified earlier. Our team will provide direct assistance to resolve the situation quickly, transparently, and respectfully.
LEGAL LIABILITY AND APPLICABLE LAW
Nest Hostels operates in accordance with Royal Legislative Decree 1/2007 (Consumer Protection) and the tourism regulations in the Canary Islands and Ibiza.
The establishment's liability is limited to the amount paid by the guest.
Any dispute will be resolved in accordance with Spanish law and under the jurisdiction of the courts where the accommodation is located.
Acceptance: These terms take effect upon confirmation of your reservation and remain binding throughout your stay.
We look forward to welcoming you.
The team @Puerto Nests Hostels