Motel 6 Stafford, TX – Sw Houston - Sugarland

Lo que no m gusto que las camas tenían demcidos cabellos, la limpieza muy mala y el baño igual

Walking ìn the place, it smelled as if it had flooded and had mold or mildew in it. The Ice machine was out of order, the laundry room was out of order. The sheets looked as is someone slept in the bed and it was just made up with long black hairs on the sheets. When I asked for clean sheets, they still looked un washed, but since I paid online with No Refund and it was a late check in so I stayed.

The receptionist assigned me a room that was dirty, so I returned to her and informed her. She promptly gave me another room, but it was infested with roaches. Undeterred, I went back to her, and she offered me another room in a different floor. However, the bathroom door was falling apart. Frustrated, I sought help from the receptionist again. She informed me that to receive a refund from Hotels.com, I had to contact Hotels.com directly. They informed me that the hotel refused to issue a refund.

Low price for a reason

I did not stay at the Motel 6 in Stafford. The room I was assigned had a bag of trash sitting on the bathroom floor. Then on the floor next to the bed was a used condom. I went downstairs and told the attendant to cancel my reservation. I ended up booking a room at a Courtyard for the night. A very horrible experience.