9 Hostel and Bar

We hope you have a great time staying with us, so below is a guide for all guests in our hostel to remember and abide by to make sure everybody's visit is a good one! ? Check-in time is at 02.00pm and check-out time is 11.30 am. If you wish to check out later, please let us know in advance. ? Our housekeeping staff start at 09.00am. The air-conditioners are turned off and cleaned from 11:00am - 01:00pm. ? We take VND200,000 deposit for the key and towels. We will refund this when you check out, so please bring the key and towels to reception to get your refund. ? Our Hostel has a one person per bed policy and there will be a fine for not complying. ? Shoes must be left outside dormitory rooms and no pets or food are allowed inside the rooms. ? Please make sure your any valuables and luggage is stored in your locker for safety. ? Upon check-in, the beds in shared rooms come with fresh bedding. The bedding may be replaced if requested at reception. ? 9 Hostel is a non-smoking Hostel. If you wish to smoke, you may do so on the open roof deck, the balcony or outside of the Hostel. There are smoke detectors and there will be a fine for not complying. ? You deserve a good rest, so does your roommate and our neighbors. Please keep the noise down between 11 pm and 7 am. ? 9 Hostel is a drug free establishment. We reserve the right to refuse service to anyone who is found to be carrying and/or under the influence of illegal substances. ? All NON GUESTS will be asked to leave the premises at 10:00 pm. The hostel management reserves the right to refuse entry of non-guests for security reasons. ? Any guest(s) who compromises the comfort, safety or security of other guests or staff will be asked to leave the hostel and will not receive any refund. ? The use of fire escapes, fire extinguishers and fire buttons is only allowed in case of emergencies. Guests who deliberately cause a false alarm will have to refund all costs to 9 Hostel. ? By booking a bed, guests agree to the terms & conditions and the hostel's rules.

1. Check-in time: 14:00pm to 23:00pm 2. Check-out time: before 11:30am 3. Cancellation policy: 1 day advance notice for free cancellation 4. Payment: cash or credit card upon checking in 5. A refundable security deposit of VND 200,000 is required at check-in for key and towel. The deposit will be returned upon check-out when the key and towel are returned. 6. Taxes: included 7. Breakfast: not included 8. Quet hours: between 23:00 pm and 07:00am 9. No smoking in rooms, but designated area is provided 10. Child policy: children are not allowed 11. Pets are not allowed. 12. Reception working hours: 24 hours