Hotel Kam Tu

Gracias

When we got in our room the shower head was missing. We heard banging all night and discovered in the morning that there was a truck parked outside our room with horses in it.

Bien pour un arrêt rapide!

The hotel did not match pictures. The Hotel in its day must of been a very nice hotel. Very attractive. The manager or management needs to be more professional and respectful of this business. I saw no pride in the surrounding. Firstly the pool was unusable. Brown sludge in the bottom of the pool. There was cluttered everywhere along with garbage on the ground. We got there a little early and thought we would sit by the pool until our room was ready. There was no lounge chairs. Broken cement tables were all that were there. Again dirty and weeds everywhere. We went into the very large dining room for food and coffee and got served right away. The menu was easy to read. It was so stuffy and the air quality was terrible. I had to go outside three time for fresh air. The two air conditioners were not turned on. The windows, tables, floors all needed cleaning. Very dirty. Again no pride of ownership. There was a Chinese man laying on a couch playing on his phone. Not sure what his job was or entailed. He was not energetically involved. With dirty hands and finger nails he received payment for our food. A lot of clutter behind the counter. Messy and dirty. The one lady was nice and helpful. Now for the hotel room. It took five minutes to get hot water and then no water pressure. The room definitely needed a lot of TLC. We got two towels. That’s it. The bed and pillows had no mattress protector same for the pillows. The TV was fairly easy to use but very difficult

Buen servicio