Notus Chania Crete

Hotel was as photographed and clean. Great location. Staff were contactable by phone. Parking locally was a nightmare- parking outside hotel is limited to 4 hours a day and you have to pay, the large free car park a few minutes away was insanely busy, we had to park out of town and use the park and ride for most of the week due to no spaces close by. Would stay again but be aware of parking.

Pros: the place was clean and the cleaning lady is very nice. The location is also very good. Cons: The seaview is barely a seaview. You get a sliver of a seaview that is not even straight on, you see it from the left side of the balcony. So not worth to pay for it. Also it says there is parking offered, but there is not. There is a free parking lot not too far away, but it’s not tied to the property in anyway and you need to get there early to find parking. Otherwise you are parking on the street and have to pay during the week, with a 4 hour maximum. So I do feel cheated by the description of the room and it’s amenities.

Great location walkable location to the port area where most restaurants and shops are. Staff were very helpful in arranging our airport transportation.

Well, there are some things to address. But let's start with the positives. TLDR; For approx 160 EUR/night I expect much better service, however, the location was good. Hotel description could be much better and you can at least expect hot water 24/7. Positive stuff: Close to everything, famous places and restaurants, even beaches. Fairly easy to find parking Good AC Room service lady was the nicest person. Very friendly and helpful. Stable free wifi Good TV Balcony and decent view. Negative: Not same room as I booked, I booked a deluxe studio and pictures had changed. Maybe management changed the room types and missed that? Not sure but I wasn't too happy. Reception was not open that much, everything was self service and I was sent info about everything. Didn't matter really, only person I talked too was the room service lady. She was friendly never talked to someone in the reception. Room was not in the best shape. Very negative stuff: No hot water in the room 24/7. Coming back late from a wedding, going to airport early or long day out? Want to take a want shower here? Forget about it, only cold, I can't understand how this is a hotel with not having 24/7 hot water. When booking hotel stated free reserved parking. There is not, the free parking was street parking outside the hotel and a open are 100-200m away. Not a problem really but I booked this hotel cause it was stated parking was included and it was not.

It was a lovely place to stay in a great walking neighborhood. Emmanuel let us drop our bags early and let us check out 30 minutes beyond time. I give it my full endorsement.