Shaza Makkah
US$ 121
/noite
Média para setembro
Preços para Shaza Makkah
Selecione datas para ver preços e disponibilidade
US$ 121
/noite
Média para setembro
Preços médios mensais
Em Shaza Makkah, o preço por noite é, em média, US$ 120 no mês mais barato (junho) e US$ 543 no mês mais caro (maio), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 224 |
| fevereiro | US$ 302 |
| março | US$ 468 |
| abril | US$ 138 |
| maio | US$ 543 |
| junho | US$ 120 |
| julho | US$ 128 |
| agosto | US$ 127 |
| setembro | US$ 121 |
| outubro | US$ 179 |
| novembro | US$ 190 |
| dezembro | US$ 236 |
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set. · US$ 121
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Mais caro: maio (aprox. US$ 543)
Mais barato: junho (aprox. US$ 120)
Sobre este alojamento
Luxury hotel in Makkah with 24-hour room service, banquet facilities, and close proximity to the Great Mosque of Makkah.
Estacionamento
Restaurante
Elevador
Centro de negócios
Serviço de quartos
Porteiro
Localização
Jabal Kabaa, Jarwal 7522, Jarwal, Meca, Arábia Saudita
Opções de quartos
Deluxe Twin Room City View
Deluxe Twin Room
Deluxe King Room
Deluxe Twin Single City View
Deluxe Single Room
Junior Suite Haram View
One Bedroom Suite Panoramic Haram View
Junior Suite Haram View Single
Grand Deluxe Single
Deluxe Twin Single
Avaliações dos hóspedes sobre Shaza Makkah
7.9
Bom
Com base em 9.473 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Shaza Makkah, os hóspedes elogiam frequentemente os interiores elegantes e modernos e o conforto geral, embora as experiências em relação à localização variem, pois, apesar de ser possível caminhar até o Haram, o retorno íngreme e a construção em andamento podem complicar o acesso.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Shaza Makkah, os hóspedes elogiam frequentemente os interiores elegantes e modernos e o conforto geral, embora as experiências em relação à localização variem, pois, apesar de ser possível caminhar até o Haram, o retorno íngreme e a construção em andamento podem complicar o acesso.
O atendimento é amplamente elogiado pela simpatia e prestatividade da equipe, embora diversas avaliações relatem falhas na capacidade de resposta ou na gestão. Os quartos variam de compactos a espaçosas suítes; a decoração é moderna, mas alguns hóspedes observam problemas de manutenção, ruído, Wi‑Fi fraco ou aparelhos defeituosos. O café da manhã e as opções de refeição no local são frequentemente descritos como variados e saborosos, com comentários ocasionais sobre opções limitadas. No geral, espere uma estadia confortável com pontos fortes notáveis e algumas desvantagens gerenciáveis.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O serviço de transporte para o Haram funciona, mas a confiabilidade e os pontos de desembarque variam, com algumas esperas longas e rotas sinuosas. Outras instalações notáveis incluem uma sala de oração com áudio ao vivo e estacionamento pago; a área infantil e a lavanderia receberam reclamações, e a oferta do spa parece incerta.
Avaliações dos hóspedes relacionadas
10
Asma
16 de jul. de 2024
·
A estadia foi de 3 noites
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
10
Salhi
26 de nov. de 2023
·
A estadia foi de 4 noites
J’ai peur de dire qu’il est parfait car effrayé qu’il n’y est plus de place disponible la prochaine fois que je voudrais y séjourner! c’est pour moi un sans faute. a si une fois nous avons attendu la navette 40min mais elle n’est pas passé. mais sinon ras. mention spéciale pour rasel personnel de chambre très aimable .
J’ai peur de dire qu’il est parfait car effrayé qu’il n’y est plus de place disponible la prochaine fois que je voudrais y séjourner! c’est pour moi un sans faute. a si une fois nous avons attendu la navette 40min mais elle n’est pas passé. mais sinon ras. mention spéciale pour rasel personnel de chambre très aimable .
6
akbar
15 de abr. de 2025
·
A estadia foi de 3 noites
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
10
Fahmida
14 de fev. de 2024
·
A estadia foi de 5 noites
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
10
Ahmad
12 de mar. de 2024
·
A estadia foi de 1 noite
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
6
Anam
4 de nov. de 2023
·
A estadia foi de 4 noites
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
8
Sadiyah
3 de out. de 2023
·
A estadia foi de 9 noites
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
8
Shakhawat
15 de ago. de 2024
·
A estadia foi de 1 noite
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
6
Hussain
14 de mar. de 2024
·
A estadia foi de 6 noites
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
10
Maroin
8 de dez. de 2023
·
A estadia foi de 5 noites
Hotel particulierement beau, personnel accueillant et chaleureux, je recommande l'établissement, il est proche de l'extension du haram et pour les plis âgés l'hotel dispose d'un shuttle qui vous dépose au haram. La nourriture est de qualité
Hotel particulierement beau, personnel accueillant et chaleureux, je recommande l'établissement, il est proche de l'extension du haram et pour les plis âgés l'hotel dispose d'un shuttle qui vous dépose au haram. La nourriture est de qualité
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são frequentemente descritos como limpos, com serviço de arrumação atencioso. Alguns hóspedes relataram problemas no banheiro ou odores, incluindo cheiro de esgoto, mofo e má drenagem no chuveiro.
Avaliações dos hóspedes relacionadas
10
Fadi
25 de dez. de 2023
·
A estadia foi de 1 noite
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
10
Asma
16 de jul. de 2024
·
A estadia foi de 3 noites
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
8
May
6 de dez. de 2023
·
A estadia foi de 2 noites
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
10
Fahmida
14 de fev. de 2024
·
A estadia foi de 5 noites
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
6
Anam
4 de nov. de 2023
·
A estadia foi de 4 noites
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
8
Dipali
1 de mar. de 2023
·
A estadia foi de 2 noites
I loved the customer service and the free breakfast. Room smelled really bad, bidet was rotting with mold.
I loved the customer service and the free breakfast. Room smelled really bad, bidet was rotting with mold.
10
Dzana
19 de nov. de 2023
·
Das Hotel ist sehr schön eingerichtet und sauber. Das Personal hilfsbereit und höflich. Das Frühstück hat große Auswahl, frisch zubereitet und sehr schmackhaft. Besonders hat uns gefallen, dass nachmittags am Eingang leckerer kalter Hibiskus Tee mit Datteln serviert wurde. Das Check In war bei uns gegen 22 Uhr ohne Probleme. In Shaza Hotel kommen wir gerne wieder.
Das Hotel ist sehr schön eingerichtet und sauber. Das Personal hilfsbereit und höflich. Das Frühstück hat große Auswahl, frisch zubereitet und sehr schmackhaft. Besonders hat uns gefallen, dass nachmittags am Eingang leckerer kalter Hibiskus Tee mit Datteln serviert wurde. Das Check In war bei uns gegen 22 Uhr ohne Probleme. In Shaza Hotel kommen wir gerne wieder.
10
Mohamed
27 de fev. de 2024
·
A estadia foi de 7 noites
I really enjoyed my Umra by shaza Hotel at February 2024 the Breakfast was good, to many foods and speciality, I want also to use this oppotunity to thank Juwel who take care about our rooms, the rooms are so clean. thanks Juwel thanks Shaza hotel
I really enjoyed my Umra by shaza Hotel at February 2024 the Breakfast was good, to many foods and speciality, I want also to use this oppotunity to thank Juwel who take care about our rooms, the rooms are so clean. thanks Juwel thanks Shaza hotel
10
Kamil
15 de out. de 2024
·
A estadia foi de 1 noite
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
10
Anwar
24 de dez. de 2023
·
A estadia foi de 3 noites
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Design moderno e espaços confortáveis, com quartos variando de compactos a espaçosas suítes. As desvantagens recorrentes incluem Wi‑Fi fraco, ruído ocasional, problemas com o ar condicionado ou geladeira e acessórios frágeis ou desatualizados em alguns quartos.
Avaliações dos hóspedes relacionadas
10
Fadi
25 de dez. de 2023
·
A estadia foi de 1 noite
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
10
SHERZOD
8 de fev. de 2023
·
A estadia foi de 3 noites
Well worth the money! I was not expecting the rooms to be so spacious. Mu suite had a bedroom, living room and spacious bathroom.
Well worth the money! I was not expecting the rooms to be so spacious. Mu suite had a bedroom, living room and spacious bathroom.
10
Jasmine
29 de set. de 2023
·
Our stay at Shaza Makkah was amazing. The hotel is stunning and luxurious. The room was spacious and luxurious as well. The staff is so kind, attentive and friendly. I want to give a specific thanks to Abed at breakfast for his kind service. The location is very close to the haram and only a 5 min walking. There is a shuttle bus as well for those who don’t want to walk. The hotel is on a slight hill which overall isn’t bad but just be mindeful of it
Our stay at Shaza Makkah was amazing. The hotel is stunning and luxurious. The room was spacious and luxurious as well. The staff is so kind, attentive and friendly. I want to give a specific thanks to Abed at breakfast for his kind service. The location is very close to the haram and only a 5 min walking. There is a shuttle bus as well for those who don’t want to walk. The hotel is on a slight hill which overall isn’t bad but just be mindeful of it
10
Asma
16 de jul. de 2024
·
A estadia foi de 3 noites
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
8
Ayla
3 de jan. de 2024
·
A estadia foi de 4 noites
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
6
Mohammed
22 de nov. de 2023
·
A estadia foi de 2 noites
The hotel looks exceptional, however quality of furniture was appalling. Very cheap and flimsy. Every electrical outlet in our room was broken. We were checked in 2 hours late. You can tell the hotel was very cheaply put together, even the shower decided to give up half way through. I did not expect this from such a highly rated hotel with many stars. The only good thing about it was the complimentary breakfast.
The hotel looks exceptional, however quality of furniture was appalling. Very cheap and flimsy. Every electrical outlet in our room was broken. We were checked in 2 hours late. You can tell the hotel was very cheaply put together, even the shower decided to give up half way through. I did not expect this from such a highly rated hotel with many stars. The only good thing about it was the complimentary breakfast.
10
Nawaawi
5 de nov. de 2023
·
A estadia foi de 3 noites
The Internet, very weak please fix it.
The Internet, very weak please fix it.
8
Ghassan
5 de out. de 2023
·
A estadia foi de 2 noites
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
10
Zalmai
5 de dez. de 2023
·
A estadia foi de 1 noite
Over all it was good, but the fridge in our room was not working and there was no microwave in the room, we were at room 2310. The room service guy was so nice and professional his name was Jowel. I’d love to thank him a lot and appreciate his hard work. I’d definitely recommend this hotel to everyone. Very peaceful environment and clean rooms.
Over all it was good, but the fridge in our room was not working and there was no microwave in the room, we were at room 2310. The room service guy was so nice and professional his name was Jowel. I’d love to thank him a lot and appreciate his hard work. I’d definitely recommend this hotel to everyone. Very peaceful environment and clean rooms.
10
Mohamed omair
9 de nov. de 2023
·
A estadia foi de 2 noites
the road to the hotel is little bit difficult the room was nos isolated from outside noise and other room sound> the laundary service is too poor and made mistakes for washing clothes the laggage person did not come quickly >
the road to the hotel is little bit difficult the room was nos isolated from outside noise and other room sound> the laundary service is too poor and made mistakes for washing clothes the laggage person did not come quickly >
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a equipe simpática e prestativa, o check-in rápido e a resolução eficaz de problemas. No entanto, várias avaliações citam interações não responsivas ou rudes, atrasos e falhas na gestão, incluindo a falta de prontidão dos quartos e a recusa em entregar comida de fora.
Avaliações dos hóspedes relacionadas
4
Mustaqim
28 de mar. de 2023
·
A estadia foi de 6 noites
Room cleaning staff was very helpful. Room size was very small, overly priced, could hardly put two suitcases. Refrigerator had no cooling our medicine got bad. Guest service staff was uncooperative so was the staff of restaurant, we even checked out a day earlier even though it was paid.
Room cleaning staff was very helpful. Room size was very small, overly priced, could hardly put two suitcases. Refrigerator had no cooling our medicine got bad. Guest service staff was uncooperative so was the staff of restaurant, we even checked out a day earlier even though it was paid.
2
Asadullah
22 de jun. de 2023
·
A estadia foi de 1 noite
Stay away from this hotel and don’t ruin your vacation. Rude and disrespectful staff.
Stay away from this hotel and don’t ruin your vacation. Rude and disrespectful staff.
10
Khaled
19 de ago. de 2024
·
A estadia foi de 1 noite
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
6
akbar
15 de abr. de 2025
·
A estadia foi de 3 noites
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
10
Faiza
12 de abr. de 2025
·
A estadia foi de 2 noites
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
10
Irfan
29 de dez. de 2023
·
A estadia foi de 4 noites
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
10
Shadi
12 de dez. de 2023
·
A estadia foi de 3 noites
We arrived early and the check in was not till 4 pm but the staff was amazing and did everything to get us in checked in early which was great since we were tired and wanted to get some sleep , very professional staff and very helpful and understanding to our needs , great place to stay in since it’s only like a 5 to 10 min walk to the haram , I’m glad I chose to stay at this place and very very grateful to the staff at reception who got us checked in early .
We arrived early and the check in was not till 4 pm but the staff was amazing and did everything to get us in checked in early which was great since we were tired and wanted to get some sleep , very professional staff and very helpful and understanding to our needs , great place to stay in since it’s only like a 5 to 10 min walk to the haram , I’m glad I chose to stay at this place and very very grateful to the staff at reception who got us checked in early .
6
Hussain
14 de mar. de 2024
·
A estadia foi de 6 noites
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
6
Fatema
1 de nov. de 2025
·
A estadia foi de 2 noites
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
6
Ghaniat
3 de nov. de 2024
·
A estadia foi de 2 noites
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Possível acesso a pé ao Haram (aproximadamente 5–15 minutos) e próximo à nova extensão, mas o retorno íngreme e a construção ou fechamento de estradas podem dificultar o acesso; alguns também acharam o hotel difícil de localizar. O transporte ajuda, mas nem sempre é confiável.
Avaliações dos hóspedes relacionadas
10
Asma
16 de jul. de 2024
·
A estadia foi de 3 noites
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
6
akbar
15 de abr. de 2025
·
A estadia foi de 3 noites
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
10
yasir
29 de nov. de 2023
·
A estadia foi de 13 noites
Hotel service and unlimited breakfast was a great experience. From the Hotel to Haram, can be quite a walk due to construction of the extension of the mosque. Few ramps/hills you have to go up and down from in order to get to the Haram. Other than that great experience all around.
Hotel service and unlimited breakfast was a great experience. From the Hotel to Haram, can be quite a walk due to construction of the extension of the mosque. Few ramps/hills you have to go up and down from in order to get to the Haram. Other than that great experience all around.
6
Anam
4 de nov. de 2023
·
A estadia foi de 4 noites
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
2
Abid
27 de out. de 2025
·
A estadia foi de 3 noites
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
8
Ghassan
5 de out. de 2023
·
A estadia foi de 2 noites
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
8
Shakhawat
15 de ago. de 2024
·
A estadia foi de 1 noite
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
6
Fatema
1 de nov. de 2025
·
A estadia foi de 2 noites
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
6
Ghaniat
3 de nov. de 2024
·
A estadia foi de 2 noites
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
10
Anwar
24 de dez. de 2023
·
A estadia foi de 3 noites
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é consistentemente elogiado pela qualidade e variedade, e o restaurante/café recebem menções positivas. Algumas avaliações notam opções limitadas ou pequenas deficiências, como máquinas de café faltando ou funcionários pouco prestativos.
Avaliações dos hóspedes relacionadas
8
Ayla
3 de jan. de 2024
·
A estadia foi de 4 noites
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
4
Yassine
9 de jan. de 2024
·
A estadia foi de 5 noites
No coffee machine for breakfast? LOL
No coffee machine for breakfast? LOL
10
Ahmad
12 de mar. de 2024
·
A estadia foi de 1 noite
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
10
Irfan
29 de dez. de 2023
·
A estadia foi de 4 noites
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
10
Mohammad
29 de out. de 2023
·
A estadia foi de 1 noite
Superb Breakfast
Superb Breakfast
10
Malaak Chatti
13 de set. de 2023
·
A estadia foi de 2 noites
we had a perfect stay - highly recommend and will be telling friends and family to stay here. Breakfast was excellent and varied with plenty of vegetarian options.
we had a perfect stay - highly recommend and will be telling friends and family to stay here. Breakfast was excellent and varied with plenty of vegetarian options.
6
Hussain
14 de mar. de 2024
·
A estadia foi de 6 noites
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
8
ILYAS
5 de out. de 2023
·
A estadia foi de 3 noites
Breakfast was very nice as was the cafe(shalimar). The staff are wonderful and help especially the restaurant supervisor Adeel. He makes a good Karak tea. The hotel has alot of potential and is very elegant.
Breakfast was very nice as was the cafe(shalimar). The staff are wonderful and help especially the restaurant supervisor Adeel. He makes a good Karak tea. The hotel has alot of potential and is very elegant.
8
Banaras
9 de mai. de 2023
·
A estadia foi de 2 noites
Hotel is closer to the new masjid extension. Breakfast is very good
Hotel is closer to the new masjid extension. Breakfast is very good
6
Ghaniat
3 de nov. de 2024
·
A estadia foi de 2 noites
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Fatema
1 de nov. de 2025
·
A estadia foi de 2 noites
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
2
Abid
27 de out. de 2025
·
A estadia foi de 3 noites
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
10
Aws
29 de abr. de 2025
·
A estadia foi de 3 noites
Beautifully decorated hotel, Good location
Beautifully decorated hotel, Good location
6
akbar
15 de abr. de 2025
·
A estadia foi de 3 noites
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
10
Faiza
12 de abr. de 2025
·
A estadia foi de 2 noites
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Políticas da propriedade
Check-in
Check-out
Check-in a partir das 16:00
Antes das 12:00
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As respostas instantâneas da IA são baseadas nas informações do hotel
Está a considerar este hotel para a sua viagem a Meca?
Como costumam ser os preços dos quartos no Shaza Makkah em Meca nos próximos meses?
Nos próximos 60–90 dias, os preços dos quartos no Shaza Makkah em Meca situam-se tipicamente em torno de US$ 210 por noite para dois hóspedes, variando de US$ 198 a US$ 416 em datas de pico.
Qual é o período menos concorrido para visitar o Shaza Makkah em Meca?
A procura no Shaza Makkah em Meca atinge o pico em março e diminui ao longo da primavera; junho é o mês mais calmo em termos de multidões e disponibilidade, enquanto de novembro a janeiro e em março se observa uma procura notavelmente maior.
Qual o mês com as tarifas de quarto mais baixas no Shaza Makkah em Meca?
Junho é o mês mais barato para ficar no Shaza Makkah em Meca, com uma média de US$ 143 por noite; maio é o mês mais caro, com uma média de US$ 637 por noite.
Por que o Shaza Makkah é tão acessível em comparação com os hotéis próximos?
O Shaza Makkah em Meca oferece preços mais baixos do que a maioria dos seus vizinhos – é mais barato do que 17 de 18 hotéis comparáveis nas proximidades, que geralmente custam cerca de US$ 283 por noite.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: 198.28113921661375USD
- 2026-09-19: 172.9810206298828USD
- 2026-09-20: 161.6153537590027USD
- 2026-09-21: 165.9091140197754USD
- 2026-09-22: NO DATA
- 2026-09-23: 186.869333228302USD
- 2026-09-24: 184.16195573043822USD
- 2026-09-25: 188.8691624519348USD
- 2026-09-26: 266.5943448486328USD
- 2026-09-27: 184.48380762863158USD
- 2026-09-28: 205.01045586776732USD
- 2026-09-29: 174.3329037826538USD
- 2026-09-30: 174.3329037826538USD
- 2026-10-01: 191.25521395339965USD
- 2026-10-02: 189.2101045852661USD
- 2026-10-03: 189.2101045852661USD
- 2026-10-04: 209.20420713729857USD
- 2026-10-05: 207.11972525482176USD
- 2026-10-06: 193.08391473312378USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: 207.11972525482176USD
- 2026-10-11: 191.25521395339965USD
- 2026-10-12: 207.11972525482176USD
- 2026-10-13: NO DATA
- 2026-10-14: NO DATA
- 2026-10-15: NO DATA
- 2026-10-16: 207.11972525482176USD
- 2026-10-17: 211.43758934783935USD
- 2026-10-18: 209.40988732910154USD
- 2026-10-19: NO DATA
- 2026-10-20: 261.4597026786804USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: 201.1641153236389USD
- 2026-11-01: 193.08391473312378USD
- 2026-11-02: 387.06687611389157USD
- 2026-11-03: NO DATA
- 2026-11-04: 275.3317824417114USD
- 2026-11-05: 209.20420713729857USD
- 2026-11-06: 207.11972525482176USD
- 2026-11-07: 209.20420713729857USD
- 2026-11-08: 196.4492304359436USD
- 2026-11-09: 207.11972525482176USD
- 2026-11-10: NO DATA
- 2026-11-11: 411.0879664764404USD
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: 207.11972525482176USD
- 2026-11-15: 193.08391473312378USD
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
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