Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort
348 USD
a notte
Media per ottobre
Prezzi per Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort
Seleziona le date per controllare prezzi e disponibilità
348 USD
a notte
Media per ottobre
Prezzi medi mensili
Presso Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, il prezzo per notte è in media di 348 USD nel mese più economico (ottobre) e di 627 USD nel mese più caro (dicembre), in base agli ultimi 12 mesi.
| Mese | Prezzo medio |
|---|---|
| gennaio | 561 USD |
| febbraio | 560 USD |
| marzo | 565 USD |
| aprile | 503 USD |
| maggio | 415 USD |
| giugno | 484 USD |
| luglio | 559 USD |
| agosto | 424 USD |
| settembre | 418 USD |
| ottobre | 348 USD |
| novembre | 455 USD |
| dicembre | 627 USD |
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ott · 348 USD
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Prezzo più alto: dicembre (circa 627 USD)
Prezzo più basso: ottobre (circa 348 USD)
Informazioni su questa struttura
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono un centro fitness, una piscina all'aperto e una s...
Servizi
Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Scegli dall'ampia selezione di servizi ricreativi, che includono un centro fitness, una piscina all'aperto e una sauna.
Servizi per le aziende
Potrai usufruire di check-in veloce, check-out veloce e un pratico servizio di lavanderia e lavaggio a secco. Il un parcheggio con servizio di ritiro e riconsegna auto gratuito è disponibile in loco.
Ristorazione
Visita So Cal Gourmet Food, il ristorante di Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, o approfitta di uno snack bar in loco. Rilassati con un drink rinfrescante: troverai un bar sulla spiaggia, un bar a bordo piscina e 3 bar/lounge. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 11:00.
Camere
Soggiorna in una delle 292 camere della struttura, complete di TV a schermo piatto. Le camere sono dotate di balcone o patio. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. I bagni sono dotati di vasca o doccia con soffione a pioggia e set di cortesia gratuiti.
Posizione
Soggiornando presso Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, struttura vicino alla spiaggia di Nacascolo, sarai a soli 1 minuti a piedi da Spiaggia Huevos e 6 minuti a piedi da Playa Nacascolo.
Nelle vicinanze
Spiaggia Huevos(0.1 miglia)
Playa Nacascolo(0.3 miglia)
Porticciolo di Papagayo(1.5 miglia)
Parco di Papagayo(1.8 miglia)
Playa Culebra(2.8 miglia)
Campo Oceanico a Peninsula Papagayo(2 miglia)
Playa Jícaro(2.4 miglia)
Spiaggia Virador(2.9 miglia)
Playa Venado(3.2 miglia)
Playa Blanca(3.5 miglia)
Spiaggia Iguanita(10.5 miglia)
Spiaggia Monte del Barco(12.3 miglia)
Spiaggia di Panamá(18.1 miglia)
Chiosco di Frutta di Ericka(18.3 miglia)
La Cucina di Rocio(20.4 miglia)
Aeroporto Internazionale di Liberia (LIR)(19.7 miglia)
Tamarindo (TNO)(46.7 miglia)
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Posizione
Playa Manzanillo Playa Manzanillo Bahia Culebra, Culebra (Costa Rica), Costa Rica
Spiaggia Huevos (0.1 miglia)
Playa Nacascolo (0.3 miglia)
Porticciolo di Papagayo (1.5 miglia)
Parco di Papagayo (1.8 miglia)
Playa Culebra (2.8 miglia)
Campo Oceanico a Peninsula Papagayo (2 miglia)
Opzioni camera
9
Junior Suite
2 Letti Matrimoniali
e 1 Divano Letto
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
610 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
9
STAR Class Junior Suite
2 Letti Matrimoniali
e 1 Divano Letto
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
610 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
12
STAR Class Producer's Suite
1 Letto Matrimoniale Large
, 2 Letti Matrimoniali
e 1 Divano Letto
Posti letto: 6
3109 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
12
STAR Class Director's Suite Two Bedroom
1 Letto Matrimoniale Large
, 2 Letti Matrimoniali
e 1 Divano Letto
Posti letto: 6
1576 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
11
STAR Class Director's Suite
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 3
965 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Divano letto
9
STAR Class Junior Suite Ocean View
1 Letto Matrimoniale Large
e 1 Divano Letto
2 Letti Matrimoniali
e 1 Divano Letto
Posti letto: 4
610 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
11
Junior Suite Ocean View
2 Letti Matrimoniali
e 1 Divano Letto
1 Letto Matrimoniale Large
e 1 Divano Letto
Posti letto: 4
610 ft²
Bancone o terrazzaAria condizionataWi-Fi (gratuito)Bagno privato
Recensioni degli ospiti su Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort
8
Buono
Sulla base di 1177 recensioni verificate
Cosa pensano gli ospiti
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Al Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, i viaggiatori apprezzano la posizione panoramica sulla collina, le piscine vivaci e l'intrattenimento, e soprattutto il personale cordiale e disponibile. Le lamentele più frequenti riguardano le prenotazioni al ristorante, la qualità non sempre uniforme del cibo e le bevande annacquate.
Servizi
Pulizia
Camere
Servizio
Posizione
Ristorazione
Ti è stato utile?
Cosa pensano gli ospiti
Al Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort, i viaggiatori apprezzano la posizione panoramica sulla collina, le piscine vivaci e l'intrattenimento, e soprattutto il personale cordiale e disponibile. Le lamentele più frequenti riguardano le prenotazioni al ristorante, la qualità non sempre uniforme del cibo e le bevande annacquate.
La disposizione su una collina e le distanze comportano un frequente utilizzo di navette golf, e la baia di sabbia nera è panoramica, ma non offre l'esperienza tipica di una spiaggia. Le camere sono spesso descritte come spaziose e moderne, anche se alcuni segnalano problemi con l'aria condizionata o l'acqua calda, odori di muffa, rumore e assenza di ascensori in molti edifici. Nel complesso, aspettatevi un resort vivace e adatto alle famiglie, con un personale energico, ma con ristorazione e logistica non sempre all'altezza.
Servizi
Pulizia
Camere
Servizio
Posizione
Ristorazione
Ti è stato utile?
Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti
Servizi
Piscine e intrattenimento diurno/serale sono apprezzati, ma la ripida collina richiede un uso frequente delle navette con conseguenti attese occasionali. La spiaggia di sabbia nera è comoda ma non si distingue particolarmente nella zona; il feedback su spa e palestra è misto.
Recensioni degli ospiti correlate
8
Dion
10 dic 2024
·
Soggiorno di 4 notti
The resort itself was beautiful. The grounds well kept. The staff was wonderful. Everyone was friendly and knowledgeable. Although the choices were plenty, the food options left something to be desired. It was my least favorite part of the experience. The spa was great and service was excellent there too. I enjoyed the evening entertainment options, but everything shuts down by 10pm which kind of leaves you bored at the end of the night. The sports bar helped somewhat by staying open late, but I would recommend considering an adults only option for after hours. People are on vacation and don't necessarily want to be in bed that early.
The resort itself was beautiful. The grounds well kept. The staff was wonderful. Everyone was friendly and knowledgeable. Although the choices were plenty, the food options left something to be desired. It was my least favorite part of the experience. The spa was great and service was excellent there too. I enjoyed the evening entertainment options, but everything shuts down by 10pm which kind of leaves you bored at the end of the night. The sports bar helped somewhat by staying open late, but I would recommend considering an adults only option for after hours. People are on vacation and don't necessarily want to be in bed that early.
8
Andrew M.
27 giu 2025
·
Soggiorno di 4 notti
The activities around the pool area was a lot of fun. Need to promote the evening entertainment on the 2nd floor so more patrons will attend and make it more lively!
The activities around the pool area was a lot of fun. Need to promote the evening entertainment on the 2nd floor so more patrons will attend and make it more lively!
8
Pauline
25 ago 2025
·
Soggiorno di 7 notti
Everything you need is in resort! The PH staff are incredibly. I feel as though I became friends with Nayan “Barbie”, Christopher, Chris, Gilbert and all the eager to please and smiling staff. The various restaurants from around the world (5 plus 24 h buffet and poolside Guy Fury’s burger and fries) and the plethora of drink options (alcoholic and fresh alc. free juices) at your disposal was incredible. From the applause you receive as you are welcomed to the hotel plus the purple drink they hand you, to the super fun swimming pools and cabanas, endless food and drink, to the daily pool games lead by hotel staff with stamina and heart (we played most of the games and won some prizes 😊) to the well optioned daily activity trips outside the hotel organized by NexusTours, to full Beach access and monkeys in trees, and where you can pay much less for an amazing massage from local businesses, to the variety of evening entertainment on stage performed by very skilled dancers and singers…then to coming back to your room from a day by the pool to find your room cleaned and fully stocked. The only downfall, is that it’s too far from town or anything you may want to do outside the hotel. We are a family of four, and we were not ready to leave. Both me and my youngest daughter, 10yrs, were especially sad to say goodbye. Trying to find ourselves back to Liberia, Culebra Guanacaste Costa Rica, very soon. ❤️
Everything you need is in resort! The PH staff are incredibly. I feel as though I became friends with Nayan “Barbie”, Christopher, Chris, Gilbert and all the eager to please and smiling staff. The various restaurants from around the world (5 plus 24 h buffet and poolside Guy Fury’s burger and fries) and the plethora of drink options (alcoholic and fresh alc. free juices) at your disposal was incredible. From the applause you receive as you are welcomed to the hotel plus the purple drink they hand you, to the super fun swimming pools and cabanas, endless food and drink, to the daily pool games lead by hotel staff with stamina and heart (we played most of the games and won some prizes 😊) to the well optioned daily activity trips outside the hotel organized by NexusTours, to full Beach access and monkeys in trees, and where you can pay much less for an amazing massage from local businesses, to the variety of evening entertainment on stage performed by very skilled dancers and singers…then to coming back to your room from a day by the pool to find your room cleaned and fully stocked. The only downfall, is that it’s too far from town or anything you may want to do outside the hotel. We are a family of four, and we were not ready to leave. Both me and my youngest daughter, 10yrs, were especially sad to say goodbye. Trying to find ourselves back to Liberia, Culebra Guanacaste Costa Rica, very soon. ❤️
10
Esther E
12 mag 2025
·
Soggiorno di 7 notti
Well the biggest difference staying at this Planet Hollywood hotel was having to completely get around in a shuttle! It was inconvenient having separate buildings compared to one hotel where you can just take an elevator upstairs to your room! This was built on hills so you couldn't even walk though I did see people walking which make me think they were idiots!
Well the biggest difference staying at this Planet Hollywood hotel was having to completely get around in a shuttle! It was inconvenient having separate buildings compared to one hotel where you can just take an elevator upstairs to your room! This was built on hills so you couldn't even walk though I did see people walking which make me think they were idiots!
10
Johanna
18 ago 2025
·
Soggiorno di 4 notti
We had a wonderful time at Planet Hollywood Costa Rica. Everyone from golf cart driver to cleaning services greeted us with a smile and kindness. The pools were clean and had activities. The gym was functional and spa was relaxing. Additionally, all staff were attentive and knowledgable. Yeraly was great and Steven helped immensely with restaurant reservations. The guest services were great at accommodating any request. Overall, beautiful scenery and an amazing stay.
We had a wonderful time at Planet Hollywood Costa Rica. Everyone from golf cart driver to cleaning services greeted us with a smile and kindness. The pools were clean and had activities. The gym was functional and spa was relaxing. Additionally, all staff were attentive and knowledgable. Yeraly was great and Steven helped immensely with restaurant reservations. The guest services were great at accommodating any request. Overall, beautiful scenery and an amazing stay.
6
Gary
22 ago 2023
·
Soggiorno di 5 notti
Pool closed at 7 pm
Pool closed at 7 pm
8
Sherri
9 giu 2024
·
Soggiorno di 4 notti
This property is built into a hillside, making golf cart rides to all desired destinations the norm. The room was nice. Bed was fairly comfortable. Food was good. Beach wasn’t great. We were excited to see monkeys the first couple days, otherwise, not much wildlife at this location. A few maintenance issues such as broken ice machine and fire alarm that kept going off, but staff was quickly responsive. Staff was great. Not our favorite all inclusive resort as a young family, but a great option for the party/drinking crowd.
This property is built into a hillside, making golf cart rides to all desired destinations the norm. The room was nice. Bed was fairly comfortable. Food was good. Beach wasn’t great. We were excited to see monkeys the first couple days, otherwise, not much wildlife at this location. A few maintenance issues such as broken ice machine and fire alarm that kept going off, but staff was quickly responsive. Staff was great. Not our favorite all inclusive resort as a young family, but a great option for the party/drinking crowd.
10
Keri
3 feb 2025
·
Everything was easy to find. The evening activities were entertaining. The golf carts were lifesavers due to the amount of hills! The only complaint noted was that a drink ordered at the main lobby bar is not the same as the bars at the pool.
Everything was easy to find. The evening activities were entertaining. The golf carts were lifesavers due to the amount of hills! The only complaint noted was that a drink ordered at the main lobby bar is not the same as the bars at the pool.
10
Danny
20 apr 2025
·
Soggiorno di 4 notti
We loved all the pools and the monkeys on the beach made the stay very special. The star class pool bar had the best drinks and snacks. We really enjoyed those! All the à la carte restaurants were excellent and the personnel very nice and hard working. The purple vibe party was so much fun.
We loved all the pools and the monkeys on the beach made the stay very special. The star class pool bar had the best drinks and snacks. We really enjoyed those! All the à la carte restaurants were excellent and the personnel very nice and hard working. The purple vibe party was so much fun.
10
Betty Ann
27 ago 2025
·
Soggiorno di 4 notti
Only issue is the hills that you would walk to get to and from pool and dining. Overall great property!!
Only issue is the hills that you would walk to get to and from pool and dining. Overall great property!!
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Pulizia
Molti ospiti trovano le camere e i giardini puliti e con un servizio di pulizia efficiente, anche se alcuni segnalano odori di muffa, occasionali mancanze nella manutenzione e mobili da esterno o lettini da spiaggia usurati o sporchi.
Recensioni degli ospiti correlate
10
Shelly
23 ott 2025
·
Soggiorno di 3 notti
Great property. I truly enjoyed my stay here. The staff was amazing, very attentive and friendly. Good variety of food and drinks. Rooms and property were very clean and beautiful.
Great property. I truly enjoyed my stay here. The staff was amazing, very attentive and friendly. Good variety of food and drinks. Rooms and property were very clean and beautiful.
10
Latoya
27 gen 2025
·
Soggiorno di 4 notti
Very friendly staff, great food, clean environment, wonderful VIP service and rooms were beautiful.
Very friendly staff, great food, clean environment, wonderful VIP service and rooms were beautiful.
10
Asha
19 lug 2025
·
Soggiorno di 4 notti
Safe. Clean. Nice staff.
Safe. Clean. Nice staff.
8
Jennifer
23 ott 2025
·
Soggiorno di 6 notti
The cleaning staff for our room was amazing! They was in our room twice a day, once in the morning and turn down service at night. I highly recommend getting Concierge service, ours took care of all of our reservations for dinner, booked all our excursions, took care of our transportation back to the airport. We never had to worry about anything! If we needed anything at all, all we had to do is text him and it was taken care of! Highly recommend staying at this hotel. The only thing that we had an issue with was the shower water was cold, we was there in October, which is during their raining season, so a hot shower would have been nice. I’m sure during the summer, and chilly shower is wonderful, but not in rainy weather. Other than that no complaints. The staff was very helpful and friendly! Hotel is very clean!
The cleaning staff for our room was amazing! They was in our room twice a day, once in the morning and turn down service at night. I highly recommend getting Concierge service, ours took care of all of our reservations for dinner, booked all our excursions, took care of our transportation back to the airport. We never had to worry about anything! If we needed anything at all, all we had to do is text him and it was taken care of! Highly recommend staying at this hotel. The only thing that we had an issue with was the shower water was cold, we was there in October, which is during their raining season, so a hot shower would have been nice. I’m sure during the summer, and chilly shower is wonderful, but not in rainy weather. Other than that no complaints. The staff was very helpful and friendly! Hotel is very clean!
6
Michelle
13 set 2024
·
Soggiorno di 3 notti
The hotel staff was very attentive and friendly. The property lacks attention and could use many repairs. The tv in the room kept going out and the lights flickered on and off. The room had a mildew smell, probably from the humidity. Overall I rate it a 5 out of 10.
The hotel staff was very attentive and friendly. The property lacks attention and could use many repairs. The tv in the room kept going out and the lights flickered on and off. The room had a mildew smell, probably from the humidity. Overall I rate it a 5 out of 10.
10
THOMAS
12 nov 2025
·
Soggiorno di 4 notti
The employees were very courteous and in good spirits mostly which was refreshing. Room was clean, well stocked and housekeeping was proficient in their duties.
The employees were very courteous and in good spirits mostly which was refreshing. Room was clean, well stocked and housekeeping was proficient in their duties.
8
Scott Glen
28 gen 2025
·
Soggiorno di 7 notti
staff was friendly and courteous, room had somewhat of a musty smell that they tried to resolve a couple of times. breakfast buffet was good.
staff was friendly and courteous, room had somewhat of a musty smell that they tried to resolve a couple of times. breakfast buffet was good.
2
Jesica
20 dic 2025
·
Soggiorno di 2 notti
The room had a moldy odor, and the towels were dirty, which is unacceptable at this price point. While the room size and view were great, the room itself felt run-down and The drinks were mostly powdered juice, which was shocking considering Costa Rica has an abundance of fresh fruit. The food quality felt more like a budget hotel, not a resort that advertises luxury.outdated.
The room had a moldy odor, and the towels were dirty, which is unacceptable at this price point. While the room size and view were great, the room itself felt run-down and The drinks were mostly powdered juice, which was shocking considering Costa Rica has an abundance of fresh fruit. The food quality felt more like a budget hotel, not a resort that advertises luxury.outdated.
4
Joyce
23 mar 2025
·
Soggiorno di 7 notti
Everything is dirty and stained and run down……and the beach is horrible I would never return or recommend this Resort to anyone 👎👎👎👎👎
Everything is dirty and stained and run down……and the beach is horrible I would never return or recommend this Resort to anyone 👎👎👎👎👎
8
Andrew
20 nov 2025
·
Soggiorno di 5 notti
The resort was beautiful my wife and I had a wonder time. Room was clean, staff around the pool was very friendly and attentive. Only reason why I gave this place 4 stars is because the staff during dinner and at the breakfast buffet left myself, my wife, and her friends without water and waiters hardly came to check on us. I had to wave down people just to get water. Other than that hotel is beautiful and the country is too.
The resort was beautiful my wife and I had a wonder time. Room was clean, staff around the pool was very friendly and attentive. Only reason why I gave this place 4 stars is because the staff during dinner and at the breakfast buffet left myself, my wife, and her friends without water and waiters hardly came to check on us. I had to wave down people just to get water. Other than that hotel is beautiful and the country is too.
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Camere
Le camere sono spesso descritte come spaziose, moderne e confortevoli, con una bella vista; tuttavia, alcuni segnalano problemi con l'aria condizionata o l'acqua calda, odori di fogna o muffa, rumore e l'assenza di ascensori in molti edifici.
Recensioni degli ospiti correlate
10
Anetia F
29 giu 2025
·
Soggiorno di 5 notti
The villa we were assigned to didn’t have an elevator. We were on the third floor. The concierge helped bring our bags up to the third floor. It wasn’t until later that evening we found out it didn’t have elevator service. It was a struggle bringing all the bags down without help on check-out day. We some how managed.
The villa we were assigned to didn’t have an elevator. We were on the third floor. The concierge helped bring our bags up to the third floor. It wasn’t until later that evening we found out it didn’t have elevator service. It was a struggle bringing all the bags down without help on check-out day. We some how managed.
10
Rebecca a
28 lug 2025
·
Soggiorno di 3 notti
Beautiful property and amazing staffing. Only hiccup I faced was the malfunction of the bracelet key card that didn’t work to open up my room door. I did have to speak with guest services 3x before the situation was resolved.
Beautiful property and amazing staffing. Only hiccup I faced was the malfunction of the bracelet key card that didn’t work to open up my room door. I did have to speak with guest services 3x before the situation was resolved.
8
Bradley
1 apr 2025
·
Soggiorno di 3 notti
We loved our modern room with a great view!
We loved our modern room with a great view!
2
Ashley
3 mag 2024
·
Soggiorno di 7 notti
Lock up your belongings! We had a pair of Beats stolen from our room the first night we arrived. The hotel filed a report but seemed less than concerned in getting to the bottom of it. Upon leaving they promised to follow up with us on the “investigation” but we never heard from them again. The food isn’t great even for all inclusive standards. Only good food was the Italian restaurant. Most of the staff was unfriendly, rude and not accommodating with the exception of the guys that drive the golf carts around. They were always nice and speedy to pick you up if you called for a ride. Room was ok, needed a deep clean and the beds are hard. We will not be returning to this resort.
Lock up your belongings! We had a pair of Beats stolen from our room the first night we arrived. The hotel filed a report but seemed less than concerned in getting to the bottom of it. Upon leaving they promised to follow up with us on the “investigation” but we never heard from them again. The food isn’t great even for all inclusive standards. Only good food was the Italian restaurant. Most of the staff was unfriendly, rude and not accommodating with the exception of the guys that drive the golf carts around. They were always nice and speedy to pick you up if you called for a ride. Room was ok, needed a deep clean and the beds are hard. We will not be returning to this resort.
10
Melisa
14 ott 2025
·
Soggiorno di 5 notti
I had an amazing stay at Planet Hollywood Royalton Resort! I received a free upgrade to an ocean view room for my birthday, which made the trip extra special. The check-in process was smooth, and the staff were very friendly and informative, sharing all the details about the resort and its amenities. The room was spotless, modern, and beautifully updated. There was daily entertainment at the pool and fun activities every night, which made the stay lively and enjoyable. The only downside was the alcohol at the pool, which wasn’t as good as the drinks served in the lobby and restaurants — those were excellent! The food was delicious and freshly prepared each day, with plenty of great options. Overall, I highly recommend this resort and would definitely visit again!
I had an amazing stay at Planet Hollywood Royalton Resort! I received a free upgrade to an ocean view room for my birthday, which made the trip extra special. The check-in process was smooth, and the staff were very friendly and informative, sharing all the details about the resort and its amenities. The room was spotless, modern, and beautifully updated. There was daily entertainment at the pool and fun activities every night, which made the stay lively and enjoyable. The only downside was the alcohol at the pool, which wasn’t as good as the drinks served in the lobby and restaurants — those were excellent! The food was delicious and freshly prepared each day, with plenty of great options. Overall, I highly recommend this resort and would definitely visit again!
8
nancy
13 nov 2025
·
Soggiorno di 3 notti
L’hôtel est très bien mais le service très lent, pas d’air climatise dans la chambre pour 24 heures, besoin de changer de chambre et de courir après le service pour de l’aide
L’hôtel est très bien mais le service très lent, pas d’air climatise dans la chambre pour 24 heures, besoin de changer de chambre et de courir après le service pour de l’aide
10
timothy
5 mag 2025
·
Soggiorno di 6 notti
our room was extremely noisy. Hallway echoed ALL noises heard people talking, people walking in room above us.
our room was extremely noisy. Hallway echoed ALL noises heard people talking, people walking in room above us.
8
Jennifer
23 ott 2025
·
Soggiorno di 6 notti
The cleaning staff for our room was amazing! They was in our room twice a day, once in the morning and turn down service at night. I highly recommend getting Concierge service, ours took care of all of our reservations for dinner, booked all our excursions, took care of our transportation back to the airport. We never had to worry about anything! If we needed anything at all, all we had to do is text him and it was taken care of! Highly recommend staying at this hotel. The only thing that we had an issue with was the shower water was cold, we was there in October, which is during their raining season, so a hot shower would have been nice. I’m sure during the summer, and chilly shower is wonderful, but not in rainy weather. Other than that no complaints. The staff was very helpful and friendly! Hotel is very clean!
The cleaning staff for our room was amazing! They was in our room twice a day, once in the morning and turn down service at night. I highly recommend getting Concierge service, ours took care of all of our reservations for dinner, booked all our excursions, took care of our transportation back to the airport. We never had to worry about anything! If we needed anything at all, all we had to do is text him and it was taken care of! Highly recommend staying at this hotel. The only thing that we had an issue with was the shower water was cold, we was there in October, which is during their raining season, so a hot shower would have been nice. I’m sure during the summer, and chilly shower is wonderful, but not in rainy weather. Other than that no complaints. The staff was very helpful and friendly! Hotel is very clean!
8
Janeen
7 nov 2025
·
Soggiorno di 7 notti
We had an awesome butler assigned to us HENRY! We truly appreciated him from the first day until the day before we departed. Greddy over at Tex Mex was an exceptional server. So Cal: All staff we interacted with were really nice and helpful. Alfonso was the BEST bartender/drink mixer we came across during our entire stay. Caesar (mgr) very interactive with patrons in SoCal. Our room was always top notch. Sadly, we never had the opportunity to meet the person that maintained the room. Overall, the all staff was great. Don’t have any complaints about any of them. SHOWS: They were really nice and entertaining for all ages. Just the right amount of time for this activity. CONS: I do not have many BUT there is so much air filtering through the water lines that the shower/sink shuts the water off until it builds up again. That was very annoying and frustrating on a day to day basis. FOOD TEMPERATURE: I have a big issue with eating food that is not up to temperature; especially, when the restaurant just opens for service. All food received that is prepared hot should be hot. Not lukewarm or almost cold. This really needs to be worked on in ALL restaurants. We enjoyed our stay and would return to this property.
We had an awesome butler assigned to us HENRY! We truly appreciated him from the first day until the day before we departed. Greddy over at Tex Mex was an exceptional server. So Cal: All staff we interacted with were really nice and helpful. Alfonso was the BEST bartender/drink mixer we came across during our entire stay. Caesar (mgr) very interactive with patrons in SoCal. Our room was always top notch. Sadly, we never had the opportunity to meet the person that maintained the room. Overall, the all staff was great. Don’t have any complaints about any of them. SHOWS: They were really nice and entertaining for all ages. Just the right amount of time for this activity. CONS: I do not have many BUT there is so much air filtering through the water lines that the shower/sink shuts the water off until it builds up again. That was very annoying and frustrating on a day to day basis. FOOD TEMPERATURE: I have a big issue with eating food that is not up to temperature; especially, when the restaurant just opens for service. All food received that is prepared hot should be hot. Not lukewarm or almost cold. This really needs to be worked on in ALL restaurants. We enjoyed our stay and would return to this property.
2
Jesica
20 dic 2025
·
Soggiorno di 2 notti
The room had a moldy odor, and the towels were dirty, which is unacceptable at this price point. While the room size and view were great, the room itself felt run-down and The drinks were mostly powdered juice, which was shocking considering Costa Rica has an abundance of fresh fruit. The food quality felt more like a budget hotel, not a resort that advertises luxury.outdated.
The room had a moldy odor, and the towels were dirty, which is unacceptable at this price point. While the room size and view were great, the room itself felt run-down and The drinks were mostly powdered juice, which was shocking considering Costa Rica has an abundance of fresh fruit. The food quality felt more like a budget hotel, not a resort that advertises luxury.outdated.
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Servizio
Il personale è ampiamente lodato per la sua cordialità, attenzione e disponibilità, tuttavia molti ospiti segnalano un servizio lento o incostante al ristorante e in camera, processi di prenotazione per la cena confusi e un valore variabile dei servizi Star Class e del maggiordomo.
Recensioni degli ospiti correlate
10
Shelly
23 ott 2025
·
Soggiorno di 3 notti
Great property. I truly enjoyed my stay here. The staff was amazing, very attentive and friendly. Good variety of food and drinks. Rooms and property were very clean and beautiful.
Great property. I truly enjoyed my stay here. The staff was amazing, very attentive and friendly. Good variety of food and drinks. Rooms and property were very clean and beautiful.
10
Maria
13 nov 2025
·
Soggiorno di 2 notti
Great service, nice property. 10 stars to the people that made our stay awesome. Daniel, our butler. Chris, the front desk manager. Julio, the bell hop manager/do it all guy. Johnathan, the pool cabana manager and restaurant liaison. Justin, the pool waiter. William, the Steakhouse manager. These guys were awesome.
Great service, nice property. 10 stars to the people that made our stay awesome. Daniel, our butler. Chris, the front desk manager. Julio, the bell hop manager/do it all guy. Johnathan, the pool cabana manager and restaurant liaison. Justin, the pool waiter. William, the Steakhouse manager. These guys were awesome.
10
Miguel
6 set 2025
·
Soggiorno di 2 notti
Great overall experience. Food and service were outstanding. Joseph and Mercedes from customer service went beyond our expectations with our needs. Thank you!
Great overall experience. Food and service were outstanding. Joseph and Mercedes from customer service went beyond our expectations with our needs. Thank you!
10
Stacey
21 ago 2025
·
Soggiorno di 5 notti
Mercedes, My personal conceirge Daniel, Oscar , Henry, Josue and Justin at the cabanas, Randall...everyone was excellent. Daniel had all our dinner reservations set before I checked in. Every restaurant had excellent food. Daniel was never too far if I needed ANYTHING! I will definitely be returning and will personally be requesting Daniel for the Star Suites.
Mercedes, My personal conceirge Daniel, Oscar , Henry, Josue and Justin at the cabanas, Randall...everyone was excellent. Daniel had all our dinner reservations set before I checked in. Every restaurant had excellent food. Daniel was never too far if I needed ANYTHING! I will definitely be returning and will personally be requesting Daniel for the Star Suites.
6
Brendan
16 nov 2025
·
Soggiorno di 3 notti
We couldnt get reservations at restaurants at all some nights... even though we were reserving at checkin. other nights only at 9pm and at the same restaurant previously reserved. We went anyway ( as advised by conceirge) and restaurant staff werent accomodating even though tables were empty. So dining was Dissappointing.
We couldnt get reservations at restaurants at all some nights... even though we were reserving at checkin. other nights only at 9pm and at the same restaurant previously reserved. We went anyway ( as advised by conceirge) and restaurant staff werent accomodating even though tables were empty. So dining was Dissappointing.
6
Chauntay Nicole
3 set 2025
·
Soggiorno di 4 notti
Room Service was slow, hard to find food during the day, watered down drinks unless you are in Star Class. I had drinks in both areas.
Room Service was slow, hard to find food during the day, watered down drinks unless you are in Star Class. I had drinks in both areas.
6
Alberto Gomes
10 nov 2025
·
Soggiorno di 5 notti
The food choices were very limited. While they have multiple restaurants, it was impossible to secure reservations. I stayed 4 nights and was only secure 1 so I was limited to either the burger place or buffet for every meal. The meal choices themselves should be more varied and healthier. The layout of the hotel is also not the most convenient. Once you’re at the pool your only option is burgers and bar drinks. The drinks while tasty had very water downed alcohol. The staff worked hard in the heat but the level of service was 3 stars. Overall the overall hotel had a 3 star vibe. The hibachi restaurant was tasty and staff attentive but again my one restaurant experience. I would not recommend the hotel unless you’re on a budget.
The food choices were very limited. While they have multiple restaurants, it was impossible to secure reservations. I stayed 4 nights and was only secure 1 so I was limited to either the burger place or buffet for every meal. The meal choices themselves should be more varied and healthier. The layout of the hotel is also not the most convenient. Once you’re at the pool your only option is burgers and bar drinks. The drinks while tasty had very water downed alcohol. The staff worked hard in the heat but the level of service was 3 stars. Overall the overall hotel had a 3 star vibe. The hibachi restaurant was tasty and staff attentive but again my one restaurant experience. I would not recommend the hotel unless you’re on a budget.
10
Olayemi
19 ago 2025
·
Soggiorno di 5 notti
The service was exceptional; everyone was nice and friendly willing to help and made the stay enjoyable.
The service was exceptional; everyone was nice and friendly willing to help and made the stay enjoyable.
8
Ivette
24 nov 2025
·
Soggiorno di 2 notti
En general me gusta mucho este lugar y he ido muchas veces, esta vez si sentí que muchas cosas no estuvieron tan bien aunque el personal luchó por hacernos pasar un buen rato y resarcirnos por lo acontecido. Nuestro concierge Daniel y el gerente fueron muy amables El staff es de lo mejores cosas que tiene este lugar. Yerelyn en la piscina del StarClass es de lo mejor que he encontrado en mi vida. Gracias porque hiciste de la estadia muchi mejor!
En general me gusta mucho este lugar y he ido muchas veces, esta vez si sentí que muchas cosas no estuvieron tan bien aunque el personal luchó por hacernos pasar un buen rato y resarcirnos por lo acontecido. Nuestro concierge Daniel y el gerente fueron muy amables El staff es de lo mejores cosas que tiene este lugar. Yerelyn en la piscina del StarClass es de lo mejor que he encontrado en mi vida. Gracias porque hiciste de la estadia muchi mejor!
8
Andrew
20 nov 2025
·
Soggiorno di 5 notti
The resort was beautiful my wife and I had a wonder time. Room was clean, staff around the pool was very friendly and attentive. Only reason why I gave this place 4 stars is because the staff during dinner and at the breakfast buffet left myself, my wife, and her friends without water and waiters hardly came to check on us. I had to wave down people just to get water. Other than that hotel is beautiful and the country is too.
The resort was beautiful my wife and I had a wonder time. Room was clean, staff around the pool was very friendly and attentive. Only reason why I gave this place 4 stars is because the staff during dinner and at the breakfast buffet left myself, my wife, and her friends without water and waiters hardly came to check on us. I had to wave down people just to get water. Other than that hotel is beautiful and the country is too.
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Posizione
Baia panoramica e appartata, ricca di fauna selvatica e con una vista incantevole, ma con pochi servizi raggiungibili a piedi. Vicino all'aeroporto; molte città ed escursioni richiedono lunghi e costosi trasferimenti, e la ripida collina incoraggia l'uso frequente delle navette.
Recensioni degli ospiti correlate
10
Dave
7 mag 2024
·
Soggiorno di 3 notti
Pretty new resort, great staff, good food, big spacious room. Pools were great, the resort is right on the beach (black volcanic sand) shallow/warm water great for kids. Lots of spots around pool/beach to sit. Staff and food options were great, bed was comfy, TV options were great too, and good wifi all over the place. The AC in the restaurants was not great, but it was REALLY hot when we were there. The spa wasn't worth it, in our opinion, plus we had a reaction to some chemicals in the water, so we didn't stay in it long (we didn't get massages or anything, just the hydrotherapy). There were a couple perks to "Star Class", and our personal agent was helpful, but again, not really worth it, in our opinion. Oh, and its steep everywhere, but they do have golf carts available almost all the time. It was good to visit, but we probably wouldn't go back.
Pretty new resort, great staff, good food, big spacious room. Pools were great, the resort is right on the beach (black volcanic sand) shallow/warm water great for kids. Lots of spots around pool/beach to sit. Staff and food options were great, bed was comfy, TV options were great too, and good wifi all over the place. The AC in the restaurants was not great, but it was REALLY hot when we were there. The spa wasn't worth it, in our opinion, plus we had a reaction to some chemicals in the water, so we didn't stay in it long (we didn't get massages or anything, just the hydrotherapy). There were a couple perks to "Star Class", and our personal agent was helpful, but again, not really worth it, in our opinion. Oh, and its steep everywhere, but they do have golf carts available almost all the time. It was good to visit, but we probably wouldn't go back.
8
Brett
15 mar 2025
·
Soggiorno di 7 notti
The property is very remote, would've rent a car transportation from hotel to town cost around 250 . If you want to go shopping or to other restaurants.
The property is very remote, would've rent a car transportation from hotel to town cost around 250 . If you want to go shopping or to other restaurants.
10
Jacqueline Lolitia
30 mag 2024
·
Soggiorno di 7 notti
Excellent facility and great staff. Close to airport, but nothing else near; so had to pay $156 transportation fee to go to local beach area for shopping and souvenirs. Other than that, wonderful experience.
Excellent facility and great staff. Close to airport, but nothing else near; so had to pay $156 transportation fee to go to local beach area for shopping and souvenirs. Other than that, wonderful experience.
10
Ariann
11 ago 2025
·
Soggiorno di 4 notti
The resort is on an incline so if walking is a problem you definitely will need to catch the shuttle that’s on grounds to get around. Very convenient though.
The resort is on an incline so if walking is a problem you definitely will need to catch the shuttle that’s on grounds to get around. Very convenient though.
6
Steven
10 ott 2024
·
Soggiorno di 4 notti
Nice place but way too many Americans. No costa rica flavor at all and nothing near by. Very secluded. I would not stay there again.
Nice place but way too many Americans. No costa rica flavor at all and nothing near by. Very secluded. I would not stay there again.
8
MATTHEW JAMES
6 giu 2025
·
Soggiorno di 5 notti
Pulling up to the property they take care of you right away. We had upgraded to Star Class so we had a separate area to check in. They explained everything and our concierge was also there while we checked in. She asked what she could do and we asked her to do all of our dinner reservations this way we knew ahead of time where we would have to be. Yellin our concierge was excellent and checked in with us by the what’s up app and found us around the resort. She was awesome! Property is clean, the rooms are nice. We were building 11. The staff that cleaned our rooms and filled our mini bar were awesome. We told them what we liked and they accommodated. We had some perks because we had booked through Expedia. Discounts on different stuff throughout the resort, we received special drinks when we sat down at the restaurants. Everyone was extremely nice at the resort. We spent most days at the Star Class pool, they have servers coming around constantly to see if you need food or drinks. They also will set up your chairs with towels and make it look nice. The cons of this resort are the food is just ok. Most All-Inclusives have mediocre food but this was just a step below that. I will say other people in our group liked the food and desserts. The other big complaint with this resort is the giant hill you have to walk up and down. They do have shuttles that are constantly going but sometimes it’s nice just to walk and it’s quite a hill.
Pulling up to the property they take care of you right away. We had upgraded to Star Class so we had a separate area to check in. They explained everything and our concierge was also there while we checked in. She asked what she could do and we asked her to do all of our dinner reservations this way we knew ahead of time where we would have to be. Yellin our concierge was excellent and checked in with us by the what’s up app and found us around the resort. She was awesome! Property is clean, the rooms are nice. We were building 11. The staff that cleaned our rooms and filled our mini bar were awesome. We told them what we liked and they accommodated. We had some perks because we had booked through Expedia. Discounts on different stuff throughout the resort, we received special drinks when we sat down at the restaurants. Everyone was extremely nice at the resort. We spent most days at the Star Class pool, they have servers coming around constantly to see if you need food or drinks. They also will set up your chairs with towels and make it look nice. The cons of this resort are the food is just ok. Most All-Inclusives have mediocre food but this was just a step below that. I will say other people in our group liked the food and desserts. The other big complaint with this resort is the giant hill you have to walk up and down. They do have shuttles that are constantly going but sometimes it’s nice just to walk and it’s quite a hill.
8
Pauline
25 ago 2025
·
Soggiorno di 7 notti
Everything you need is in resort! The PH staff are incredibly. I feel as though I became friends with Nayan “Barbie”, Christopher, Chris, Gilbert and all the eager to please and smiling staff. The various restaurants from around the world (5 plus 24 h buffet and poolside Guy Fury’s burger and fries) and the plethora of drink options (alcoholic and fresh alc. free juices) at your disposal was incredible. From the applause you receive as you are welcomed to the hotel plus the purple drink they hand you, to the super fun swimming pools and cabanas, endless food and drink, to the daily pool games lead by hotel staff with stamina and heart (we played most of the games and won some prizes 😊) to the well optioned daily activity trips outside the hotel organized by NexusTours, to full Beach access and monkeys in trees, and where you can pay much less for an amazing massage from local businesses, to the variety of evening entertainment on stage performed by very skilled dancers and singers…then to coming back to your room from a day by the pool to find your room cleaned and fully stocked. The only downfall, is that it’s too far from town or anything you may want to do outside the hotel. We are a family of four, and we were not ready to leave. Both me and my youngest daughter, 10yrs, were especially sad to say goodbye. Trying to find ourselves back to Liberia, Culebra Guanacaste Costa Rica, very soon. ❤️
Everything you need is in resort! The PH staff are incredibly. I feel as though I became friends with Nayan “Barbie”, Christopher, Chris, Gilbert and all the eager to please and smiling staff. The various restaurants from around the world (5 plus 24 h buffet and poolside Guy Fury’s burger and fries) and the plethora of drink options (alcoholic and fresh alc. free juices) at your disposal was incredible. From the applause you receive as you are welcomed to the hotel plus the purple drink they hand you, to the super fun swimming pools and cabanas, endless food and drink, to the daily pool games lead by hotel staff with stamina and heart (we played most of the games and won some prizes 😊) to the well optioned daily activity trips outside the hotel organized by NexusTours, to full Beach access and monkeys in trees, and where you can pay much less for an amazing massage from local businesses, to the variety of evening entertainment on stage performed by very skilled dancers and singers…then to coming back to your room from a day by the pool to find your room cleaned and fully stocked. The only downfall, is that it’s too far from town or anything you may want to do outside the hotel. We are a family of four, and we were not ready to leave. Both me and my youngest daughter, 10yrs, were especially sad to say goodbye. Trying to find ourselves back to Liberia, Culebra Guanacaste Costa Rica, very soon. ❤️
8
Zohreh
21 lug 2024
·
Soggiorno di 2 notti
Nice property with great food and entertainment Not close to town
Nice property with great food and entertainment Not close to town
10
HATIM
5 ago 2024
·
Soggiorno di 7 notti
This property is super safe, very isolated in papagayo bay, quiet and lovely place.
This property is super safe, very isolated in papagayo bay, quiet and lovely place.
10
Betty Ann
27 ago 2025
·
Soggiorno di 4 notti
Only issue is the hills that you would walk to get to and from pool and dining. Overall great property!!
Only issue is the hills that you would walk to get to and from pool and dining. Overall great property!!
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Ristorazione
La ristorazione è variabile: alcuni apprezzano i buffet assortiti e alcuni locali di spicco, ma molti segnalano difficoltà a ottenere una prenotazione per la cena, una qualità o temperatura del cibo non sempre uniforme, una scelta limitata per il pranzo a bordo piscina e bevande deboli o inconsistenti.
Recensioni degli ospiti correlate
4
Christopher P
25 giu 2025
·
Soggiorno di 4 notti
PH is a good resort with nice staff. They open the doors with a friendly welcome. The make it easy to book excursions on, in which the Rio Celeste Rainforest & Sloth and Boreiquin day tours are a must if you vist this resort. Black sand beach access and view is nice, Entertainment stage nice! Two stars because the food. I would not go back to the resort for one reason only, the food. It is truly not good imo. The best food was provided on the excursions, which came from authentic Costa Rican restaurants. The food is just not good at all. Also the dinner time restaurants were hard to book because they are reservation only. Seriously though after eating dinner a couple of nights, you will be looking off resort for a decent meal. Room service meals were the worst.
PH is a good resort with nice staff. They open the doors with a friendly welcome. The make it easy to book excursions on, in which the Rio Celeste Rainforest & Sloth and Boreiquin day tours are a must if you vist this resort. Black sand beach access and view is nice, Entertainment stage nice! Two stars because the food. I would not go back to the resort for one reason only, the food. It is truly not good imo. The best food was provided on the excursions, which came from authentic Costa Rican restaurants. The food is just not good at all. Also the dinner time restaurants were hard to book because they are reservation only. Seriously though after eating dinner a couple of nights, you will be looking off resort for a decent meal. Room service meals were the worst.
8
Aimee
10 lug 2025
·
This is a beautiful property and if based just on rooms, facilities and staff it would be a 5. However, the food is hit and miss. The Italian restaurant is by far the best. The steakhouse and others are just ok. There are also not enough lunch options. It would be nice to have more than burgers and bad pizza by the pool.
This is a beautiful property and if based just on rooms, facilities and staff it would be a 5. However, the food is hit and miss. The Italian restaurant is by far the best. The steakhouse and others are just ok. There are also not enough lunch options. It would be nice to have more than burgers and bad pizza by the pool.
6
Lisa Kathleen Van
28 dic 2024
·
Soggiorno di 5 notti
Let me start by saying that overall I had a good trip. I also should have realized that a hotel called Planet Hollywood would not be my general vibe. Maybe I should have also realized that all inclusive meant silly things like à la carte restaurants that you have to sign up for, and rules around it that make no sense (like you can’t book more than one day in advance). Unfortunately, I found the buffet that you had most of your meals at not very good, which definitely impacted my overall stay. There should be more options for breakfast and lunch then just going to the buffet, which has the same food every single day. There should also be more healthy options. There should also be more options at the pool including being able to get a coffee. It blows my mind you had to go up to the main lobby all the way up the hill for that. Service was hit or miss. Not being able to get a drink for extended periods of time at the restaurants was extremely frustrating. I wasn’t wild about how loud the pool area could be given the DJ and activities but it was overall good The beach area was disappointing as the water was very shallow and murky, probably because they are at the end of the bay. Finally, the cost of some things outside the all inclusive piece were offensive. Ex over $250 Canadian for a half hour massage. As I said, however, I had a good trip. The rooms were beautiful as was the view. The hotel was clean and very nice. My highlight were the excursions, which cost extra.
Let me start by saying that overall I had a good trip. I also should have realized that a hotel called Planet Hollywood would not be my general vibe. Maybe I should have also realized that all inclusive meant silly things like à la carte restaurants that you have to sign up for, and rules around it that make no sense (like you can’t book more than one day in advance). Unfortunately, I found the buffet that you had most of your meals at not very good, which definitely impacted my overall stay. There should be more options for breakfast and lunch then just going to the buffet, which has the same food every single day. There should also be more healthy options. There should also be more options at the pool including being able to get a coffee. It blows my mind you had to go up to the main lobby all the way up the hill for that. Service was hit or miss. Not being able to get a drink for extended periods of time at the restaurants was extremely frustrating. I wasn’t wild about how loud the pool area could be given the DJ and activities but it was overall good The beach area was disappointing as the water was very shallow and murky, probably because they are at the end of the bay. Finally, the cost of some things outside the all inclusive piece were offensive. Ex over $250 Canadian for a half hour massage. As I said, however, I had a good trip. The rooms were beautiful as was the view. The hotel was clean and very nice. My highlight were the excursions, which cost extra.
6
Brendan
16 nov 2025
·
Soggiorno di 3 notti
We couldnt get reservations at restaurants at all some nights... even though we were reserving at checkin. other nights only at 9pm and at the same restaurant previously reserved. We went anyway ( as advised by conceirge) and restaurant staff werent accomodating even though tables were empty. So dining was Dissappointing.
We couldnt get reservations at restaurants at all some nights... even though we were reserving at checkin. other nights only at 9pm and at the same restaurant previously reserved. We went anyway ( as advised by conceirge) and restaurant staff werent accomodating even though tables were empty. So dining was Dissappointing.
6
Sanjai
11 gen 2026
·
Soggiorno di 4 notti
View excellent Location close to activities outside hotel Good rooms clean, Improvement: the food was subpar consistent with previous ratings, cost to us ended up being $200/ buffet breakfast/ per person. For an all inclusive place we could not get into their dinner restaurants to even try their food. We tried concierge, tried there app, staff gave us the run around. Pool side restaurant took 90 mins to serve us and burgers. Charges on activities were booked on wrong day by Sanchez. Overcharged us $95 for an activity others were being charged less. Would never stay here again.
View excellent Location close to activities outside hotel Good rooms clean, Improvement: the food was subpar consistent with previous ratings, cost to us ended up being $200/ buffet breakfast/ per person. For an all inclusive place we could not get into their dinner restaurants to even try their food. We tried concierge, tried there app, staff gave us the run around. Pool side restaurant took 90 mins to serve us and burgers. Charges on activities were booked on wrong day by Sanchez. Overcharged us $95 for an activity others were being charged less. Would never stay here again.
6
Melissa
30 ago 2025
·
Soggiorno di 4 notti
This resort is typical for what you would expect from a 3 star average resort. Food options limited, same buffet every day, very limited room service food. Ive never stayed at an all inclusive where you can't order alcohol to your room. The entertainment crew lead gentlemen remembered our names and treated us extra special!! He was amazing! The other room servive and food staff weren't very flexible to order things differently than the menu specifically even though they had the items.
This resort is typical for what you would expect from a 3 star average resort. Food options limited, same buffet every day, very limited room service food. Ive never stayed at an all inclusive where you can't order alcohol to your room. The entertainment crew lead gentlemen remembered our names and treated us extra special!! He was amazing! The other room servive and food staff weren't very flexible to order things differently than the menu specifically even though they had the items.
8
DAVID
19 set 2025
·
Soggiorno di 4 notti
The food was underwhelming.
The food was underwhelming.
6
Alberto Gomes
10 nov 2025
·
Soggiorno di 5 notti
The food choices were very limited. While they have multiple restaurants, it was impossible to secure reservations. I stayed 4 nights and was only secure 1 so I was limited to either the burger place or buffet for every meal. The meal choices themselves should be more varied and healthier. The layout of the hotel is also not the most convenient. Once you’re at the pool your only option is burgers and bar drinks. The drinks while tasty had very water downed alcohol. The staff worked hard in the heat but the level of service was 3 stars. Overall the overall hotel had a 3 star vibe. The hibachi restaurant was tasty and staff attentive but again my one restaurant experience. I would not recommend the hotel unless you’re on a budget.
The food choices were very limited. While they have multiple restaurants, it was impossible to secure reservations. I stayed 4 nights and was only secure 1 so I was limited to either the burger place or buffet for every meal. The meal choices themselves should be more varied and healthier. The layout of the hotel is also not the most convenient. Once you’re at the pool your only option is burgers and bar drinks. The drinks while tasty had very water downed alcohol. The staff worked hard in the heat but the level of service was 3 stars. Overall the overall hotel had a 3 star vibe. The hibachi restaurant was tasty and staff attentive but again my one restaurant experience. I would not recommend the hotel unless you’re on a budget.
10
Virginia
29 set 2025
·
Soggiorno di 4 notti
This resort was nice! VIP treatment as soon as you walk in. Even more vip treatment if you book through Expedia! Very clean, very modern and updated. Beds are very comfortable. Shower is its own room with a bench! The buffet area had tons to choose from and the restaurants were great too, but you have to book early. The only down side was waiting for a shuttle to get to the pool and lobby, and if you order room service make sure your food is fully cooked! I would definitely stay again!
This resort was nice! VIP treatment as soon as you walk in. Even more vip treatment if you book through Expedia! Very clean, very modern and updated. Beds are very comfortable. Shower is its own room with a bench! The buffet area had tons to choose from and the restaurants were great too, but you have to book early. The only down side was waiting for a shuttle to get to the pool and lobby, and if you order room service make sure your food is fully cooked! I would definitely stay again!
10
Lester
19 set 2025
·
Soggiorno di 4 notti
Great overall experience. Service was outstanding. Everyone went out their way to make my stay enjoyable. Food was top tier. Usually all inclusive resort buffet food isn’t that good. Planet Hollywood Costa Rica 🇨🇷 buffets were really good. Food was good at the restaurants as well. Like all resorts I have visited lately, the alcohol was watered down. Star class alcohol wasn’t much of an upgrade in my book. Night life was good also (Shows and night club). 2 swim up bars at the pool. Hotel needs to invest in new towels and cushions for pool lounge chairs. Definitely will return in the future.
Great overall experience. Service was outstanding. Everyone went out their way to make my stay enjoyable. Food was top tier. Usually all inclusive resort buffet food isn’t that good. Planet Hollywood Costa Rica 🇨🇷 buffets were really good. Food was good at the restaurants as well. Like all resorts I have visited lately, the alcohol was watered down. Star class alcohol wasn’t much of an upgrade in my book. Night life was good also (Shows and night club). 2 swim up bars at the pool. Hotel needs to invest in new towels and cushions for pool lounge chairs. Definitely will return in the future.
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8
Jason
3 settimane fa
·
Soggiorno di 3 notti
Excelente hotel para un todo incluido. La habitación es superior a los hoteles de su clase. Falta mejorar actividades diarias para entretenimiento y los niños El Kids Club es un punto alto, la atención y entretenimiento de los mejores muy bien. Mi hijo quedó encantado Los menús de los restaurantes muy buenos. El servicio a la habitación gran beneficio Mejorar oferta de desayuno Mejorar bebidas, calidad de los cócteles y licores para ser un hotel de esta categoría, en otros te ofrecen más calidad Eso sí el Sport Bar excelente. Los cócteles y el ambiente. La atención de los meseros muy buena, se esmeran y son muy amables. Faltan ascensores, especialmente para maletas y equipaje desde la 3 planta
Excelente hotel para un todo incluido. La habitación es superior a los hoteles de su clase. Falta mejorar actividades diarias para entretenimiento y los niños El Kids Club es un punto alto, la atención y entretenimiento de los mejores muy bien. Mi hijo quedó encantado Los menús de los restaurantes muy buenos. El servicio a la habitación gran beneficio Mejorar oferta de desayuno Mejorar bebidas, calidad de los cócteles y licores para ser un hotel de esta categoría, en otros te ofrecen más calidad Eso sí el Sport Bar excelente. Los cócteles y el ambiente. La atención de los meseros muy buena, se esmeran y son muy amables. Faltan ascensores, especialmente para maletas y equipaje desde la 3 planta
10
marco
17 set 2026
·
Soggiorno di 1 notte
Las instalaciones son excelentes, la playa es el punto débil pero hay playas cercanas y muy hermosas muy cerca del hotel. Vale mucho la pena acceder al Star Class, eso marcará la diferencia
Las instalaciones son excelentes, la playa es el punto débil pero hay playas cercanas y muy hermosas muy cerca del hotel. Vale mucho la pena acceder al Star Class, eso marcará la diferencia
10
Kenneth
19 ago 2026
·
Soggiorno di 2 notti
Trato del personal espectacular
Trato del personal espectacular
2
LEONARDA
16 lug 2026
·
Soggiorno di 5 notti
Even after speaking with the every level of management my stay was ruined due to the entry to my room was never secure. I was told upon checkin the door was broken and being repaired. The door was never repaired and anyone could push my door and gain entry. I wrote a lengthy email with no response. Whenever the hotel staff entered my room to clean, refill the fridge or turn down for the evening my door was left unsecured. One of the staff members opened my room safe while we were out and left a note that I left my safe open… The food at the resort was mediocre at best, The hotel staff was not attentive to our concerns or requests. The star class service is overrated and not worth it. I would not recommend this hotel to anyone visiting Costa Rica.
Even after speaking with the every level of management my stay was ruined due to the entry to my room was never secure. I was told upon checkin the door was broken and being repaired. The door was never repaired and anyone could push my door and gain entry. I wrote a lengthy email with no response. Whenever the hotel staff entered my room to clean, refill the fridge or turn down for the evening my door was left unsecured. One of the staff members opened my room safe while we were out and left a note that I left my safe open… The food at the resort was mediocre at best, The hotel staff was not attentive to our concerns or requests. The star class service is overrated and not worth it. I would not recommend this hotel to anyone visiting Costa Rica.
10
Felicia
15 lug 2026
·
Soggiorno di 4 notti
Everything was amazing. Lots of walking but shuttles were available. The breakfast was delicious lots of choices. The speciality restaurants were good too. Had no issues with getting reservations.
Everything was amazing. Lots of walking but shuttles were available. The breakfast was delicious lots of choices. The speciality restaurants were good too. Had no issues with getting reservations.
Politiche della struttura
Istruzioni per il check-in
Tutto ciò che devi sapere per un check-in senza problemi.
Check-in
Check-out
Dalle 15:00 alle 23:00
Prima delle 12:00
Informazioni utili
Ulteriori condizioni e informazioni su questa struttura.
Hai delle domande?
Le risposte istantanee dell'IA si basano su informazioni sugli hotel
Prezzi per le prossime date
ottobre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
novembre 2026
dom | lun | mar | mer | gio | ven | sab |
|---|---|---|---|---|---|---|
Più economico
Più costoso
Prezzo medio per notte per tutte le offerte, con tasse e costi.
Prezzi in USD per 2 ospiti, aggiornati ogni giorno.
- 2026-10-21: 467.75216180786134USD
- 2026-10-22: 462.77608153930663USD
- 2026-10-23: 370.36304482543943USD
- 2026-10-24: 442.87172621154787USD
- 2026-10-25: 346.98671642578125USD
- 2026-10-26: 323.1372781311035USD
- 2026-10-27: 291.7343519476318USD
- 2026-10-28: 323.600728527832USD
- 2026-10-29: 311.36087681213377USD
- 2026-10-30: 478.4152203149414USD
- 2026-10-31: 623.9159690441894USD
- 2026-11-01: 372.27959889770506USD
- 2026-11-02: 390.9850460705566USD
- 2026-11-03: 393.70577050231935USD
- 2026-11-04: 390.75078611022946USD
- 2026-11-05: 428.9835941491699USD
- 2026-11-06: 439.98315943359376USD
- 2026-11-07: 733.846129119873USD
- 2026-11-08: 439.98315943359376USD
- 2026-11-09: 461.98232425598144USD
- 2026-11-10: 482.9815254840088USD
- 2026-11-11: 482.9815254840088USD
- 2026-11-12: 482.9815254840088USD
- 2026-11-13: 638.9755379223633USD
- 2026-11-14: 504.98069030639647USD
- 2026-11-15: 502.3857448736572USD
- 2026-11-16: 516.9802191851807USD
- 2026-11-17: 512.9803648077392USD
- 2026-11-18: 502.4781609246826USD
- 2026-11-19: 482.9815254840088USD
- 2026-11-20: 644.9753194885254USD
- 2026-11-21: NO DATA
- 2026-11-22: 480.0786407263183USD
- 2026-11-23: 461.98232425598144USD
- 2026-11-24: 478.4152203149414USD
- 2026-11-25: 468.9820694165039USD
- 2026-11-26: 490.98119998535157USD
- 2026-11-27: 691.9735056628418USD
- 2026-11-28: 680.9639383447266USD
- 2026-11-29: 472.98188954040523USD
- 2026-11-30: 440.9931250616455USD
- 2026-12-01: 457.7431403942871USD
- 2026-12-02: 506.98058324157716USD
- 2026-12-03: 504.98069030639647USD
- 2026-12-04: 640.975465111084USD
- 2026-12-05: NO DATA
- 2026-12-06: 397.98475697753906USD
- 2026-12-07: 366.8086919897461USD
- 2026-12-08: 527.9797844696045USD
- 2026-12-09: 556.9786944525147USD
- 2026-12-10: 500.45216679199217USD
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: 631.9758270153809USD
- 2026-12-14: 502.3857448736572USD
- 2026-12-15: 478.4152203149414USD
- 2026-12-16: 450.992726751709USD
- 2026-12-17: 556.9786944525147USD
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 553.7673908203125USD
- 2026-12-21: 608.5043422814941USD
Se prevedi di arrivare dopo le ore 24:00 contatta la struttura in anticipo, utilizzando i recapiti indicati sulla conferma della prenotazione. Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.
Il check-in deve essere effettuato da una persona con almeno 18 anni.
- Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
- All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
- Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
- Questa struttura accetta pagamenti con carte di credito e i contanti
- La struttura è dotata di un estintore antincendio
- Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
- Nella struttura non sono ammessi animali, inclusi quelli per l'assistenza ai disabili.
- Sono disponibili il check-in senza contatti e il check-out senza contatti.
Servizi popolari
Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera
Informazioni generali
Servizio in camera
Ristorante
Camere non fumatori
Sauna
Idromassaggio/Jacuzzi
Bagno turco
Massaggi
SPA e centro benessere
Barbiere/Estetista
Mini-club
Bar della piscina
Area/Tavoli da picnic
Pranzi da asporto
Colazione in camera
Disponibilità camere anallergiche
Distributori automatici
Family room
Beach Sun Loungers
Snack Bar/Deli
Servizi
Business center
Banco escursioni
Lavanderia a secco
Servizio babysitter e asilo nido
Servizio di pulizia
Servizio banchetti
Cambio valuta
Cassetta di sicurezza
Sportello bancomat
Deposito bagagli
Zona fumatori
Check-in/check-out veloce
Lavanderia self-service
24-Hour Front Desk
Bingo
Concierge Services
Attività
Piscina
Spiaggia privata
Giardino
Spiaggia - nelle vicinanze
Immersioni subacquee
Karaoke
Pesca
Equitazione
Area giochi
Canoa
Passeggiate
Piscina bambini
Piscina scoperta
Musica dal vivo
Evening Entertainment
Outdoor Fireplace
Mobili da esterno
Pool (Seasonal Outdoor)
Ping pong
Terrazza
Fitness Center (nearby)
Water Park
Parcheggio
Parcheggio
Navetta da/Per aeroporto
Parcheggio valet
Parcheggio gratuito
Parking Onsite
Internet
Wi-fi gratuito