Mystique Holbox by Royalton, A Tribute Portfolio Resort
165 USD
/natt
Gj.snitt. for november
Priser for Mystique Holbox by Royalton, A Tribute Portfolio Resort
Velg datoer for å se priser og tilgjengelighet
165 USD
/natt
Gj.snitt. for november
Månedlige gjennomsnittspriser
På Mystique Holbox by Royalton, A Tribute Portfolio Resort er prisen per natt i gjennomsnitt 152 USD i den billigste måneden (mai) og 230 USD i den dyreste måneden (februar), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 200 USD |
| februar | 230 USD |
| mars | 200 USD |
| april | 192 USD |
| mai | 152 USD |
| juni | 166 USD |
| juli | 190 USD |
| august | 197 USD |
| september | 165 USD |
| oktober | 153 USD |
| november | 165 USD |
| desember | 223 USD |
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nov · 165 USD
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Dyreste: februar (ca. 230 USD)
Billigste: mai (ca. 152 USD)
Om denne eiendommen
Slapp av og koble av med massasjer og ansiktsbehandlinger. Sol deg på den private stranden eller nyt et av stedets andre rekreasjonsfasiliteter, som et utendørsbasseng og et treningssenter. Dette resort-hotellet har dessuten wi-fi (inkluder...
Fasiliteter
Slapp av og koble av med massasjer og ansiktsbehandlinger. Sol deg på den private stranden eller nyt et av stedets andre rekreasjonsfasiliteter, som et utendørsbasseng og et treningssenter. Dette resort-hotellet har dessuten wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet renseri-/vaskeritjenester, en døgnåpen resepsjon og bagasjeoppbevaring. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Ta deg noe å spise i en av denne resortens 2 restauranter, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Stedet har en bassengbar samt 2 barer/lounger hvor du kan koble av med noe godt å drikke. Ferdiglaget frokost tilbys daglig fra kl. 07.30 til kl. 10.30 mot et tillegg.
Rom
Føl deg som hjemme i et av de 38 aircondition-avkjølte gjesterommene, som også har minibar og espressomaskiner. Rommene har egen balkong eller terrasse. Underholdningen er sikret med en 55-tommers LED-TV med parabol-TV, og wi-fi (inkludert) gjør at du kan holde deg oppdatert. Badene har dusj, regndusjhode og toalettartikler (inkludert).
Beliggenhet
Velger du Mystique Holbox by Royalton, A Tribute Portfolio Resort som overnattingssted i Isla Holbox, vil du ikke ha mer enn 5 minutter å gå til Holbox-stranden og Yum Balam naturreservat. Dette resort-hotellet ved stranden ligger 0,2 mi (0,3 km) unna Holbox baseballbane og 0,5 mi (0,7 km) unna Torget.
Hva finnes i nærheten
Yum Balam naturreservat(0.1 miles)
Holbox baseballbane(0.2 miles)
Holbox-stranden(0.2 miles)
Torget(0.5 miles)
Holbox kirke(0.5 miles)
Holbox-bokstaver(0.5 miles)
Hvalhai-brygge(0.5 miles)
Holbox ferge(0.8 miles)
Bioluminescens-stranden(1 miles)
Punta Coco-stranden(1 miles)
Passion-øyen(1.4 miles)
Paseo Kuka strandsti(1.8 miles)
Punta Mosquito-stranden(2 miles)
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Turistinformasjon
Beliggenhet
Av. Pedro Joaquin Coldwell entre calle Chabelita y Paseo Carey, Delstaten Quintana Roo, Mexico
Yum Balam naturreservat (0.1 miles)
Holbox baseballbane (0.2 miles)
Holbox-stranden (0.2 miles)
Torget (0.5 miles)
Holbox kirke (0.5 miles)
Holbox-bokstaver (0.5 miles)
Romalternativer
6
Deluxe Junior Suite Partial Ocean View
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
409 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Sovesofa
14
Presidential Ocean Front One Bedroom Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
840 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Separat stue
7
Premium Junior Suite Ocean Front
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
463 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Sovesofa
9
Deluxe Junior Suite Loft Ocean View
Romdetaljer
2 Store Dobbeltsenger
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
409 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Sovesofa
9
Deluxe Junior Suite Pool View
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
366 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Sovesofa
8
Deluxe Junior Suite Swim Out
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
409 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)SovesofaDykkebasseng
7
Deluxe Junior Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
2 Store Dobbeltsenger
Sover 3
366 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Sovesofa
Gjesteomtaler av Mystique Holbox by Royalton, A Tribute Portfolio Resort
8.5
Veldig bra
basert på 609 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Mystique Holbox by Royalton, A Tribute Portfolio Resort roser reisende beliggenheten ved stranden, gangavstanden til fasiliteter og det imøtekommende personalet, samt rene og komfortable rom. Noen påpeker imidlertid ulemper som støy fra byggearbeid i nærheten, treg servering i restauranten med begrenset utvalg og sporadiske vedlikeholdsproblemer.
Les merVar dette til hjelp?
Hva gjestene synes
På Mystique Holbox by Royalton, A Tribute Portfolio Resort roser reisende beliggenheten ved stranden, gangavstanden til fasiliteter og det imøtekommende personalet, samt rene og komfortable rom. Noen påpeker imidlertid ulemper som støy fra byggearbeid i nærheten, treg servering i restauranten med begrenset utvalg og sporadiske vedlikeholdsproblemer.
Mange setter pris på den romslige strandklubben og solnedgangen fra stranden. Enkelte gjester rapporterer at romkategorien ikke stemmer overens med forventningene og støy fra bassenget eller trafikk i nærheten av rommene i lavere etasjer. Passer best for reisende som ønsker et rolig utgangspunkt ved stranden og er fleksible når det gjelder bespisning på stedet og potensiell støy på dagtid.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Beliggenheten ved stranden og strandklubben får hyppig ros. Flere nevner at hovedbassenget er lite.
Relaterte gjesteomtaler
10
Melodie
16. juli 2023
·
Overnattet 7 netter
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
10
Maria Kai
9. des. 2023
·
Overnattet 3 netter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Tobias
8. aug. 2025
·
Overnattet 3 netter
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
6
Frances
12. feb. 2026
·
Overnattet 8 netter
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
10
Lucila
13. juni 2024
·
Overnattet 3 netter
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
10
Rodrigo
5. mai 2024
·
Overnattet 2 netter
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
8
Julie
15. aug. 2025
·
Overnattet 3 netter
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Lana
29. feb. 2024
·
Overnattet 2 netter
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
10
Daniela
13. juli 2024
·
Overnattet 3 netter
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Omar
21. mars 2025
·
Overnattet 4 netter
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Rom og fellesområder er gjennomgående svært rene med oppmerksomt renhold. Noen anmeldelser nevner vedlikeholdsproblemer som lavt vanntrykk eller midlertidige problemer med vann eller varmtvann.
Relaterte gjesteomtaler
10
Robert
11. juni 2023
·
Overnattet 1 natt
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
10
Maria Kai
9. des. 2023
·
Overnattet 3 netter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Sam
3. feb. 2025
·
Overnattet 7 netter
Nice place but they don’t clean the beach properly.
Nice place but they don’t clean the beach properly.
4
Veronica
2. mai 2023
·
Overnattet 5 netter
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
10
ANA CAROLINA
4. mai 2023
·
Overnattet 3 netter
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
10
katia
29. juni 2023
·
Overnattet 2 netter
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
8
Elizabeth
30. nov. 2025
·
Overnattet 1 natt
The hotel was very nice however the beach was not clean!
The hotel was very nice however the beach was not clean!
8
TATIANA
25. aug. 2025
·
Overnattet 7 netter
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
10
Ana
19. juni 2025
·
Overnattet 2 netter
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
10
YOUNG JOON
29. des. 2025
·
Overnattet 3 netter
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er moderne, romslige og komfortable, med fin utsikt. Flere gjester nevner imidlertid betydelig støy fra nærliggende byggearbeid eller bassenget, misforståelser rundt utsikten fra rommet (havutsikt/havsfront), og sporadiske problemer som AC-feil eller lavt vanntrykk.
Relaterte gjesteomtaler
10
Melodie
16. juli 2023
·
Overnattet 7 netter
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
6
jorge
24. mars 2025
·
Overnattet 3 netter
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
6
ARTURO
14. feb. 2026
·
Overnattet 3 netter
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
8
Aurora Arizmendi
14. juni 2025
·
Overnattet 2 netter
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
6
Pablo Augurio
30. juli 2023
·
Overnattet 2 netter
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
10
Nabil
22. apr. 2025
·
Overnattet 3 netter
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
2
Reginald
26. nov. 2025
·
Overnattet 4 netter
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
10
Robert
5. feb. 2025
·
Overnattet 5 netter
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
10
Ana
17. nov. 2025
·
Overnattet 4 netter
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
6
Cassandra
13. juli 2024
·
Overnattet 6 netter
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet beskrives bredt som hyggelig, imøtekommende og hjelpsomt i hele hotellet og på stranden. Likevel klager flere gjester over svært treg servering i restauranten og dårlig kommunikasjon før ankomst eller inkonsekvente svar fra ledelsen.
Relaterte gjesteomtaler
10
Edna
15. nov. 2023
·
Overnattet 4 netter
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
10
Maria Kai
9. des. 2023
·
Overnattet 3 netter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Alexander
8. mars 2023
·
Overnattet 5 netter
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
10
Marie-Luise
17. feb. 2025
·
Overnattet 5 netter
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
10
JL
29. juni 2023
·
Overnattet 4 netter
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
8
Julie
15. aug. 2025
·
Overnattet 3 netter
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Presley
4. sep. 2023
·
Overnattet 4 netter
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
8
TATIANA
25. aug. 2025
·
Overnattet 7 netter
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Michael
6. aug. 2022
·
Overnattet 6 netter
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
10
YOUNG JOON
29. des. 2025
·
Overnattet 3 netter
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Beliggenheten ved stranden og 5-10 minutters gange til byen, med et generelt rolig miljø om natten. Noen nevner støy fra byggearbeid i nærheten på dagtid.
Relaterte gjesteomtaler
10
Maria Kai
9. des. 2023
·
Overnattet 3 netter
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Marie-Luise
17. feb. 2025
·
Overnattet 5 netter
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
8
Aurora Arizmendi
14. juni 2025
·
Overnattet 2 netter
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
10
jonathan
8. aug. 2024
·
Overnattet 5 netter
Beautiful area! Beaches are less crowded and the town is an easy walk
Beautiful area! Beaches are less crowded and the town is an easy walk
10
efrain
6. apr. 2024
·
Overnattet 5 netter
Bien ubicada, buen servicio en general muy lindo el hotel
Bien ubicada, buen servicio en general muy lindo el hotel
10
Daniela
13. juli 2024
·
Overnattet 3 netter
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Monica Monteiro
13. jan. 2024
·
Overnattet 4 netter
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
10
Monica
28. mai 2025
·
Overnattet 4 netter
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
10
Peter
16. mai 2023
·
Overnattet 7 netter
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
10
Emily
19. apr. 2024
·
Overnattet 5 netter
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Tilbakemeldingene på maten er blandet: frokosten og menyutvalget er begrenset og ventetiden er lang, selv om noen retter roses og enkelte gjester likte måltidene. Flere foretrakk å spise utenfor hotellet.
Relaterte gjesteomtaler
10
blanca
12. apr. 2024
·
Overnattet 2 netter
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
6
Tobias
8. aug. 2025
·
Overnattet 3 netter
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
10
elizabeth
10. juni 2024
·
Overnattet 3 netter
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
10
Rodrigo
5. mai 2024
·
Overnattet 2 netter
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
10
Sergio
2. mars 2024
·
Overnattet 4 netter
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
8
Julie
15. aug. 2025
·
Overnattet 3 netter
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
8
Tomas
11. mai 2024
·
Overnattet 1 natt
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
8
TATIANA
25. aug. 2025
·
Overnattet 7 netter
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Rafal
12. mars 2025
·
Overnattet 4 netter
Great hotel besides their dining. Terrible.
Great hotel besides their dining. Terrible.
6
Jorge
2. apr. 2024
·
Overnattet 3 netter
Servicio de restaurant “Fresco” deficiente.
Servicio de restaurant “Fresco” deficiente.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
KARLA
16. aug. 2026
·
Overnattet 1 natt
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
10
LILIA
12. juli 2026
·
Overnattet 4 netter
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
6
Jaime Gerardo Izaguirre
8. juli 2026
·
Overnattet 1 natt
The property is beautiful however there is construction next door and they start early and they are there all day. Very unfortunate since you are there to relax. I also had a special request when I checked in the staff confirmed, but upon entering the room there was nothing I was so frustrated. For the other room I had booked two beds for my teens son and daughter same the receptionist said it is a two bed room and when we got to the room it was a one bed with a couch pull out bed😡
The property is beautiful however there is construction next door and they start early and they are there all day. Very unfortunate since you are there to relax. I also had a special request when I checked in the staff confirmed, but upon entering the room there was nothing I was so frustrated. For the other room I had booked two beds for my teens son and daughter same the receptionist said it is a two bed room and when we got to the room it was a one bed with a couch pull out bed😡
10
Olga
1. juli 2026
·
Overnattet 4 netter
Este hotel está excelente, súper buena ubicación porque está a 10min caminando al centro, los empleados súper amables, cordiales, muy limpio, la comida deliciosa. Le doy un 10 de 10
Este hotel está excelente, súper buena ubicación porque está a 10min caminando al centro, los empleados súper amables, cordiales, muy limpio, la comida deliciosa. Le doy un 10 de 10
10
Anacleto Chapa
26. juni 2026
·
Overnattet 4 netter
Muy recomendable, personal muy atento y amable
Muy recomendable, personal muy atento y amable
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
desember 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-11-01: 151.66788391137695USD
- 2026-11-02: 148.30307121728515USD
- 2026-11-03: 142.78218568017576USD
- 2026-11-04: 150.03553001782225USD
- 2026-11-05: 146.408866388916USD
- 2026-11-06: 147.61774287866209USD
- 2026-11-07: 156.07999786572265USD
- 2026-11-08: 156.07999786572265USD
- 2026-11-09: 153.66221072656248USD
- 2026-11-10: 153.66221072656248USD
- 2026-11-11: 153.66221072656248USD
- 2026-11-12: 159.7066614946289USD
- 2026-11-13: 165.96015235083007USD
- 2026-11-14: 159.7066614946289USD
- 2026-11-15: 160.7789676318359USD
- 2026-11-16: 153.66221072656248USD
- 2026-11-17: 168.16889940185544USD
- 2026-11-18: 162.4304680192871USD
- 2026-11-19: 162.12444863378906USD
- 2026-11-20: 171.7955801105957USD
- 2026-11-21: 156.07999786572265USD
- 2026-11-22: 156.07999786572265USD
- 2026-11-23: 156.07999786572265USD
- 2026-11-24: 153.66221072656248USD
- 2026-11-25: 153.66221072656248USD
- 2026-11-26: 159.7066614946289USD
- 2026-11-27: 159.7066614946289USD
- 2026-11-28: 159.7066614946289USD
- 2026-11-29: 153.66221072656248USD
- 2026-11-30: 153.66221072656248USD
- 2026-12-01: 177.8400308786621USD
- 2026-12-02: 177.8400308786621USD
- 2026-12-03: 177.8400308786621USD
- 2026-12-04: 195.97341734252927USD
- 2026-12-05: 177.8400308786621USD
- 2026-12-06: 177.8400308786621USD
- 2026-12-07: 176.1193571635742USD
- 2026-12-08: 159.7066614946289USD
- 2026-12-09: 159.7066614946289USD
- 2026-12-10: 159.7066614946289USD
- 2026-12-11: 159.7066614946289USD
- 2026-12-12: 159.7066614946289USD
- 2026-12-13: 153.66221072656248USD
- 2026-12-14: 156.07999786572265USD
- 2026-12-15: 156.07999786572265USD
- 2026-12-16: 156.07999786572265USD
- 2026-12-17: 165.75112934252928USD
- 2026-12-18: 171.7955801105957USD
- 2026-12-19: 171.7955801105957USD
- 2026-12-20: 171.7955801105957USD
- 2026-12-21: 203.22676168017577USD
- 2026-12-22: 203.22676168017577USD
- 2026-12-23: 239.49351752807615USD
- 2026-12-24: 239.49351752807615USD
- 2026-12-25: 314.44476512353515USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: 314.44476512353515USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kontanter
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Opptil 2 barn som er 6 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Byggeaktiviteter foregår ved en nabobygning, og det kan forekomme støy fra byggearbeidet.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for frokost tilberedt etter bestilling: ca. MXN 10.5 for voksne og MXN 10.5 for barn
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Servicegebyr: 10 prosent
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Turistinformasjon
Tjenester
Turistinformasjon
Rengjøring
Valutaveksling
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Massasje
Ansiktsbehandlinger
Frokost servert på rommet
Familierom
Beach Sun Loungers
Aktiviteter
Svømmebasseng
Hage
Strand
Windsurfing
Fiske
Utendørs svømmebasseng
Utemøbler
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Gratis parkering
Internett
Gratis wi-fi