Oxford Casino Hotel

llll

We had a good stay, room waa very large, unfortunitly it was at the roof top of heating and ac elements,so noisey and doors close hard and quick if not held onto so we heard a lot of slamming doors. Room needs renovating, old furniture that is falling apart and wood chipped. Shower wall had a pourly done repair to it. Shower wall was patched and caulking it turning color. Ceiling must of had a leak and repair waa done poorly. We are in the construction field,so we see these things. Floor had some chip and waa dirty upon arrival and sink stopper didnt stay open so water filled constantly. Elevators,only 1 working and it smelled horrible to the point i got nauseas everytime taking the only one operating. Employees all seemed kind

Easy parking and access.

We arrived at noon and were told that we would have to pay and extra $30+ to check-in early, even though there were rooms available. Food was expensive based on the quality.

To be honest the Casino was fun ...... I hadn't been a guest at the hotel until last night and ...... Im not very impressed. They wont allow you to charge food to your room. The food options are lacking... I also did not really enjoy that.I wasn't able to call down to the restaurant and have someone bring it up to my room for me... Honestly, you would think that a hotel that prides themselves on people literally blowing their money in their casino would amp up their customer servicee.