奧爾巴尼特洛伊/海濱萬怡飯店

The restaurant was very short staffed. Everything else was good.

The room was very nice and clean. The gentleman who checked us in and out the next day was super nice and helpful. Very professional and very nice to chat with. Breakfast was great and loved the parking area.

Bistro has an extremely limited menu and the bistro staff were constantly complaining they were understaffed. Took over a half hour to get two muffins, a bagel and two coffees. Muffins were inedible. The staff checking guests in were extremely nice and professional. Cleaning staff were loudly swearing in front of guests about their inability to get on the elevator. The neighborhood around the property does not seem safe at all.

We were there to bike the trails. We were there Saturday through Tuesday, July 4. Due to the holiday, it was difficult to find breakfast. Fortunately, the hotel has breakfast. My one negative is that they only accept credit, no cash and good prices were high.

Newer hotel. Comfortable bed and linens. Terrible breakfast. Plenty of parking.

I really do enjoy this hotel. It is very clean and has an amazing fitness center which I always take advantage of. However, this time the bed was SO uncomfortable. I don't know why - maybe the mattresses are getting old. But after two bad nights of sleep and an aching back, I was happy to return home to my own bed. No slight to the satff or the actual hotel, it just wasn't comfortable for me

Very easy and plenty of spaces

Very nice hotel. Great view of the river. Nice balcony/porch off the main lobby where you can sit and view the river and have drinks and/or food. A nice bistro there. Staff was very friendly. In a very convenient area so you can get to everywhere easily. Great place to stay.

Easy parking and numerous restaurants

Beautiful facility overlooking the river. Outside veranda was wonderful. Staff friendly and helpful. The only downside? Be aware that the Bistro "restaurant" is a counter where you will place your order and walk away with your sandwich or salad in a paper bag.

Bathroom was not up to mark. Sink in the bathroom was clogging. Mildew on shower caulking was disgusting. Marriot need to improve on it to maintain their standards

No complimentary breakfast or coffee, which is not usual for a Marriott property. The coffee in the room was all decaf (what's the use?). No lotion provided. We had to ask for our room to be serviced (it was a 3 night stay - we expected more coffee, cups, towels, etc.). Some front desk staff were nice, a couple others were rather snippy and short.

Our stay was wonderful! We didn't hear anything from any surrounding rooms. The room was beautiful and super clean.

Overall the hotel is fine, but I did find a hair on the shower wall that belonged to someone else and there was mold in the shower as well.

The room smells a bit, i think it’s the carpet. Also, no housekeeping for the entire three days I was there, despite request.

The room was not cleaned properly. When we checked in someone shoes were under the bed. Also there was hair under the flat sheet. Towels did not smell fresh. Encountered one of the cleaning people eating dorritos while handling the white linen.. The front desk staff was pleasant. However the cleaning people need to be trained.

2nd time staying here and now convinced the rooms are not being cleaned well. The shower was filthy in room 305. It literally had black specs all over and was slimy. The staff is friendly. But the cleaning needs to be addressed. My last stay there were shoes under my bed and hair on my pillow cases. Come on. Do better

Great overnight stay. Clean room. All amenities in place. Comfortable stay all around.

We only stayed one night, however room was smelling like an astray and partly I believe it had dirty filters on the AC unit. There was no operable window, so we couldn't get the clean air in. Room number was 417. Since it was late at night and we've had to leave early in the morning. We stayed. But I don't think I can stay there again.

Pro: Bed was comfortable. Room layout was good. Good location near restaurants. River side rooms have a beautiful view in the autumn. Con: Room fridge wasn't thoroughly cleaned. Sink didn't drain well. Didn't feel the room was worth the price we paid.

Nice property. But can the hotel please explain why they have a small refrigerator in the room that shuts of automatically after 2 hours? What use is that if you want to keep food cold? Makes no sense and they should change it. Also, A/C unit very noisy and erratic. Not enough hooks in bathroom for used towels.

Bed are very old and unstable.

Street noise was terrible on the side facing away from the river. I lost sleep.

Room was nice with a great view.

Nice clean hotel. Very big modern room

Nice room, great view. Relatively quiet. Sustainability features were so-so (needs a dual-flush toilet and low-flow showerhead). OK value for money.

I really do enjoy this hotel. It is very clean and has an amazing fitness center which I always take advantage of. However, this time the bed was SO uncomfortable. I don't know why - maybe the mattresses are getting old. But after two bad nights of sleep and an aching back, I was happy to return home to my own bed. No slight to the satff or the actual hotel, it just wasn't comfortable for me

We were there on the weekend - it’s very noisy from traffic downtown. Motorcycles and loud cars. We might have stayed somewhere more quiet had we known.

Lovely river views, modern and comfortable

Noise from road was very loud. Poorly insulated windows. Air conditioner was very loud. Fan running was banging a loud. Bed and bathroom were clean and comfortable but the constant noise from both outside traffic and inside air conditioner was terrible.

The restaurant was very short staffed. Everything else was good.

The room was very nice and clean. The gentleman who checked us in and out the next day was super nice and helpful. Very professional and very nice to chat with. Breakfast was great and loved the parking area.

Sink in my bathroom was clogged and wouldn’t drain properly. No one was at front desk when I arrived at 3pm to check in, which was frustrating because I had a scheduled call that I needed to get to. Wandered around saying “hello?” looking for someone. Person finally appeared 5 minutes later, apologized. Overall, room was comfortable and stay was decent.

No complimentary breakfast or coffee, which is not usual for a Marriott property. The coffee in the room was all decaf (what's the use?). No lotion provided. We had to ask for our room to be serviced (it was a 3 night stay - we expected more coffee, cups, towels, etc.). Some front desk staff were nice, a couple others were rather snippy and short.

Bistro has an extremely limited menu and the bistro staff were constantly complaining they were understaffed. Took over a half hour to get two muffins, a bagel and two coffees. Muffins were inedible. The staff checking guests in were extremely nice and professional. Cleaning staff were loudly swearing in front of guests about their inability to get on the elevator. The neighborhood around the property does not seem safe at all.

Staff was efficient, friendly. Very well-trained in service.

Loved the bartender. She was awesome. Front desk was welcoming and professional

The staff from check-in to housekeeping and everyone we ran into along the way was friendly, helpful and joyous - where do you find that?

Staff at the front desk (Britney and Ron) were awesome! Britney bent over backwards to solve a problem I had! These 2 are a asset to your company

Moving our daughter into RPI. We have stayed at this property before and it is always great. This time we encountered an unexpected issue. Our daughter took our car overnight while we stayed in the hotel. She called us in the am to report the car as stolen. The car was NOT parked in the hotel lot. That said, the hotel staff could not have been kinder. The lady who was managing the breakfasts was so sweet. I was paying for a cup of tea when my daughter called to say our vehicle was no longer where she had parked it. I went back to our room to speak with the police. They told me to meet an officer in the hotel lobby. When I went back to the lobby the same lady brought me a cooked breakfast saying that as I was having a rough day she wanted me to have a good breakfast. How thoughtful!!!!!! I also asked the front desk for a late checkout while I figured out what to do as we were from out of state so absent a car we had some challenges. They were completely understanding and also indicated that should we need to stay another night they would work with us on the rate. All told the staff greatly helped make an otherwise stressful experience as tolerable as possible. The update is that our car was towed and so $204 later and a walk to and through an interesting part of town we got our car back.

Hotel is just on the outskirts of downtown Troy. There are a lot of safety measures in place for the hotel, the area around it didn’t appear to be extremely safe. Hotel itself is very nice and well maintained.

Right on the river, convenient to RPI

Troy Marriott needs a security guard for the parking lot is very unsafe at night. Even the Troy police told us they had out sometimes there were people in the parking lot homeless people sleeping people looking in the car trying to break in.

Great location. Enjoyed a walk along the Hudson, dinner at Authentic Greek Kitchen and ice cream at the Dutch Udder

Walkable to coffee and diners, really nice to wake up and have the river view.

Great location for access to RPI. Very modern and comfortable.

The hotel was clean, well run and affordable. But the area is run down and a bit sketchy. Still, I would stay there again.

Great two night stay. Within walking distance of several nice restaurants.

Lot of safety issues trying to rob cars and attack people in parking lot

Great view of the Hudson River. One of the 2 elevators was out of order. The neighborhood is industrial.

The restaurant was very short staffed. Everything else was good.

The room was very nice and clean. The gentleman who checked us in and out the next day was super nice and helpful. Very professional and very nice to chat with. Breakfast was great and loved the parking area.

Bistro has an extremely limited menu and the bistro staff were constantly complaining they were understaffed. Took over a half hour to get two muffins, a bagel and two coffees. Muffins were inedible. The staff checking guests in were extremely nice and professional. Cleaning staff were loudly swearing in front of guests about their inability to get on the elevator. The neighborhood around the property does not seem safe at all.

Loved the bartender. She was awesome. Front desk was welcoming and professional

Nice hotel but no dining options.

The bar and dining area had the warmth of a food court. It was like walking up to the counter get your food and then go sit in a big open space. Not inviting or warm or engaging. And I hated that I had to go down stairs and pay for a cup of coffee in the morning, like going to Starbucks. Why not at leader courtesy tea and coffee set up in the lobby? The next time I came to Troy I stayed at the Best Western, just for the sake of knowing that I could get up and go down for a good cup of coffee.

We were there to bike the trails. We were there Saturday through Tuesday, July 4. Due to the holiday, it was difficult to find breakfast. Fortunately, the hotel has breakfast. My one negative is that they only accept credit, no cash and good prices were high.

Breakfast items were much fewer than described in menu.

Stayed in a king room on the water side of the building with a 15 month old. Hotel provided a pack and play with a sheet for the toddler. Recommend bring your own mattress for the pack and play. Room was quiet and comfortable. The bathroom sink was weird and sprayed water all over. Front desk was helpful and always had someone available. Breakfast option in the hotel was good but expensive. Walking distance to many good places to eat.

Beautiful facility overlooking the river. Outside veranda was wonderful. Staff friendly and helpful. The only downside? Be aware that the Bistro "restaurant" is a counter where you will place your order and walk away with your sandwich or salad in a paper bag.