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Homewood Suites by Hilton Albany Crossgates Mall

210 US$

/natt

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Homewood Suites by Hilton Albany Crossgates Mall - Image 1

Homewood Suites by Hilton Albany Crossgates Mall - Rum

Homewood Suites by Hilton Albany Crossgates Mall - Rum

Homewood Suites by Hilton Albany Crossgates Mall - Reception

Homewood Suites by Hilton Albany Crossgates Mall - Pool

Priser för Homewood Suites by Hilton Albany Crossgates Mall

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210 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Homewood Suites by Hilton Albany Crossgates Mall är priset per natt i genomsnitt 158 US$ under den billigaste månaden (december) och 225 US$ under den dyraste månaden (juni), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Homewood Suites by Hilton Albany Crossgates Mall efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	159 US$
februari	189 US$
mars	194 US$
april	168 US$
maj	186 US$
juni	225 US$
juli	220 US$
augusti	218 US$
september	204 US$
oktober	210 US$
november	182 US$
december	158 US$

Dyrast: juni (ca 225 US$)

Billigast: december (ca 158 US$)

Om detta boende

Här erbjuds inomhuspool och fitnesscenter. Detta hotell har även gratis wi-fi, en eldstad i lobbyn och utomhusgrill.

Parkering
Pool
Rökfria rum
Business center
Kemtvätt
Städning

Läge

1651 Western Avenue, Albany, New York, USA

Crossgates galleria (0.2 miles)

Funny Bone Comedy Club (0.3 miles)

Bob Ford Field at Tom & Mary Casey Stadium (1.6 miles)

Albany NanoTech Complex (1.8 miles)

University at Albany (1.9 miles)

Albany Pine Bush Preserve (3 miles)

Mer platsinformation

Rumsalternativ

7

Svit - 1 sovrum - icke-rökare

Information om rummet

2 Stora Dubbelsängar

Sovplats 6

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

3

Svit - 1 kingsize-säng - tillgänglighetsanpassat (Shower)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

3

Svit - 1 kingsize-säng - tillgänglighetsanpassat (Hearing)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Studio - 2 queensize-sängar - icke-rökare

Information om rummet

2 Stora Dubbelsängar

Sovplats 6

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

1

Svit - 1 kingsize-säng - tillgänglighetsanpassat - badkar

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 5

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Svit - 2 queensize-sängar - tillgänglighetsanpassat (Hearing)

Information om rummet

2 Stora Dubbelsängar

Sovplats 6

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

5

Studiosvit - 1 kingsize-säng - icke-rökare

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

6

Studio - 1 kingsize-säng - tillgänglighetsanpassat (Hearing)

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

4

Svit - 2 queensize-sängar - tillgänglighetsanpassat - badkar

Information om rummet

2 Stora Dubbelsängar

Sovplats 6

Separat matplats

Luftkonditionering

Uppvärmning

Wi-Fi (gratis)

Gästrecensioner för Homewood Suites by Hilton Albany Crossgates Mall

8.5

Mycket bra

Baserat på 503 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Homewood Suites by Hilton Albany Crossgates Mall framhåller gästerna det promenadvänliga läget vid Crossgates Mall och SUNY Albany, vänlig service, generellt rena utrymmen och delade faciliteter med det intilliggande hotellet, inklusive sällskapsspel i lobbyn, tillgång till gym och gratis frukost.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Homewood Suites by Hilton Albany Crossgates Mall framhåller gästerna det promenadvänliga läget vid Crossgates Mall och SUNY Albany, vänlig service, generellt rena utrymmen och delade faciliteter med det intilliggande hotellet, inklusive sällskapsspel i lobbyn, tillgång till gym och gratis frukost.

Sviterna är ofta rymliga och bekväma, medan vissa rum kan kännas minimalistiska med begränsad förvaring, och ljud från intilliggande rum eller ovanför är ett återkommande klagomål. Faciliteterna är bekväma, men det finns återkommande rapporter om en stängd eller kall pool, tillfällig trängsel i hissar, och periodiska underhålls- eller renhetsbrister som fläckiga möbler eller tomma tvåldispensrar. Sammantaget passar det resenärer som söker bekvämlighet och närliggande shopping, medan ljuskänsliga personer eller de som är intresserade av poolen kanske vill dubbelkolla detaljerna.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Dubbelhotellupplägget ger tillgång till delade utrymmen och faciliteter, inklusive lobby-spel, en liten pool, gym, gratis tvätt, ett bekvämt businesscenter och parkering. Återkommande nackdelar som nämns är stängda pooler eller kallt vatten och tillfällig trängsel eller strömavbrott i hissarna.

Relaterade gästrecensioner

2

Rayna

19 aug. 2025

·

Stannade 1 natt

Pool was unavailable entire stay

Pool was unavailable entire stay

10

ofri

26 okt. 2024

·

Stannade 2 nätter

The room was elegant, spacious and well equipped (kitchen appliances). Very comfortable beds, including the sofa bed. free guest laundry, inner pool, 24 hr Gym. Very good breakfast. Walk distance of a big shopping mall and public transportation.

The room was elegant, spacious and well equipped (kitchen appliances). Very comfortable beds, including the sofa bed. free guest laundry, inner pool, 24 hr Gym. Very good breakfast. Walk distance of a big shopping mall and public transportation.

10

Vsevolod

20 apr. 2024

·

Stannade 3 nätter

Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.

Hotel has excellent. Great breakfast. Business center was convenient. Everything was easy and comfortable.

10

Jason

13 sep. 2023

·

Stannade 1 natt

We stayed at 6 hotels on our family road trip, and this was our favorite. It is very conveniently located, basically in the parking lot of Crossgates mall, so plenty of options for entertainment and dining. It was connected with another hotel, and you could enjoy the breakfast of either, which was great! It had a nice lounge in the lobby area with a free pool table and games. Everything looked new and the staff was great.

We stayed at 6 hotels on our family road trip, and this was our favorite. It is very conveniently located, basically in the parking lot of Crossgates mall, so plenty of options for entertainment and dining. It was connected with another hotel, and you could enjoy the breakfast of either, which was great! It had a nice lounge in the lobby area with a free pool table and games. Everything looked new and the staff was great.

6

Jason

29 dec. 2023

·

Stannade 2 nätter

Meh. Cons: Can hear all floors above and below you. No tubs. Pool is chilly, unbearable. They state they keep it at 80 degrees. Way to cold. No crowds in the pool of two adjoining hotels on a Holiday week should say enough for how unbearable it was. Also, no hot tub, and bathrooms are outside of the pool area. Linen is shoddy, fitter sheet doesn’t fit bed, bedspread is in two pieces and paper thin. Very short/early breakfast options 6-9. Pros: lobby, easy parking, nice options on buffet breakfast. Again, Meh. Won’t be back.

Meh. Cons: Can hear all floors above and below you. No tubs. Pool is chilly, unbearable. They state they keep it at 80 degrees. Way to cold. No crowds in the pool of two adjoining hotels on a Holiday week should say enough for how unbearable it was. Also, no hot tub, and bathrooms are outside of the pool area. Linen is shoddy, fitter sheet doesn’t fit bed, bedspread is in two pieces and paper thin. Very short/early breakfast options 6-9. Pros: lobby, easy parking, nice options on buffet breakfast. Again, Meh. Won’t be back.

10

Jeremy

21 juli 2025

·

Stannade 4 nätter

Perfect hotel for our needs. Free laundry was an amazing amenity.

Perfect hotel for our needs. Free laundry was an amazing amenity.

10

Giuseppe

11 okt. 2023

·

Stannade 1 natt

Great location, great hotel, comfy beds, clean and new Kids loved basketball court, good breakfast options

Great location, great hotel, comfy beds, clean and new Kids loved basketball court, good breakfast options

2

Denise

23 feb. 2024

·

Stannade 1 natt

We drove an hour to specifically use the pool on the kids school vacation. We paid $200 for the night and the pool was out of order.

We drove an hour to specifically use the pool on the kids school vacation. We paid $200 for the night and the pool was out of order.

10

Craig

15 apr. 2024

·

Stannade 1 natt

This property is two hotels attached to each other and you are allowed to use the amenities from both.

This property is two hotels attached to each other and you are allowed to use the amenities from both.

4

sean

18 juni 2023

·

Stannade 3 nätter

Place is excellent hotel, except for one of its two elevators( for 2 hotels) was out of service. Lines of residents along with employees and carts trying to get on at every floor. Can be loud with young sports teams staying there, but this tru or other are our Albany go to hotels.

Place is excellent hotel, except for one of its two elevators( for 2 hotels) was out of service. Lines of residents along with employees and carts trying to get on at every floor. Can be loud with young sports teams staying there, but this tru or other are our Albany go to hotels.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner noterar rena rum och allmänna utrymmen, men renligheten är blandad. Problem som rapporterats inkluderar fläckiga möbler eller sängkläder, dammiga fläckar, tomma tvåldispensrar och ibland unken lukt.

Relaterade gästrecensioner

10

Patricia

21 juni 2025

·

Stannade 1 natt

We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!

We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!

4

GE

15 aug. 2025

·

Stannade 1 natt

The room smelled musky

The room smelled musky

4

Tina

24 mars 2024

·

Our stay was last minute during a snow storm so the hotel was at full capacity. The room was not clean. Stains on the couch , chairs and comforters. The handles on the microwave and refrigerator were dirty. The toilet rocked and the seat was crooked. There was a very unpleasant smell to the room as well. We have always enjoyed our stay at Homewood Suites in different areas as well as the Crossgates one but never again. It was a nice room so it wasn’t cheap but the condition of the room was just not exceptable.

Our stay was last minute during a snow storm so the hotel was at full capacity. The room was not clean. Stains on the couch , chairs and comforters. The handles on the microwave and refrigerator were dirty. The toilet rocked and the seat was crooked. There was a very unpleasant smell to the room as well. We have always enjoyed our stay at Homewood Suites in different areas as well as the Crossgates one but never again. It was a nice room so it wasn’t cheap but the condition of the room was just not exceptable.

6

Derek

10 juli 2023

·

Stannade 1 natt

Important to check sheets before bed, went to bed late and woke up to find the sheets were moldy. The table was also dirty.

Important to check sheets before bed, went to bed late and woke up to find the sheets were moldy. The table was also dirty.

10

Dawn

24 aug. 2024

·

Stannade 1 natt

Great hotel… super clean

Great hotel… super clean

2

Steven

17 sep. 2024

·

Stannade 1 natt

The TV system was down the entire stay even though they were telling people it would be fixed any minute. Very loud noises in hallways all night. Flashing light in room blinking several times per minute. Floors were not clean. Too minimalistic for my comfort in the room, hardly any furniture

The TV system was down the entire stay even though they were telling people it would be fixed any minute. Very loud noises in hallways all night. Flashing light in room blinking several times per minute. Floors were not clean. Too minimalistic for my comfort in the room, hardly any furniture

4

Aleyda

12 nov. 2023

·

Stannade 1 natt

When I went to check in I wasn’t greeted, the woman that checked me in was more so worried about clocking out and someone relieving her. I was told I’d have to wait because no rooms were ready. Luckily another staff member came over and confirmed there was a room ready. When we first arrived to our room it looked a bit dirty as if it wasn’t vacuumed, or wiped down,there was old food in the heater vent, like a whole cracker was in the vent sitting there. The couch had stains all over it and the blankets and sheets for the pull out couch were stained like actual food stains. When my daughter went to take a shower she noticed the brown ring around the tub before getting in. It felt as if the room was rushed to be clean.wasn’t the greatest experience. I chose this hotel because we previously stayed here and I had no complaints,but this time around it was a bit upsetting.

When I went to check in I wasn’t greeted, the woman that checked me in was more so worried about clocking out and someone relieving her. I was told I’d have to wait because no rooms were ready. Luckily another staff member came over and confirmed there was a room ready. When we first arrived to our room it looked a bit dirty as if it wasn’t vacuumed, or wiped down,there was old food in the heater vent, like a whole cracker was in the vent sitting there. The couch had stains all over it and the blankets and sheets for the pull out couch were stained like actual food stains. When my daughter went to take a shower she noticed the brown ring around the tub before getting in. It felt as if the room was rushed to be clean.wasn’t the greatest experience. I chose this hotel because we previously stayed here and I had no complaints,but this time around it was a bit upsetting.

8

Mary

2 juli 2024

·

Stannade 1 natt

Room has everything I needed. There was quite a bit of dust collected around the room.

Room has everything I needed. There was quite a bit of dust collected around the room.

10

Pamela

23 feb. 2025

·

Stannade 3 nätter

We always stay here because it is next to the Crossgates mall. The hotel staff are very friendly. The hotel is nice and clean and the free breakfast is a bonus and we love the free coffee in the lobby

We always stay here because it is next to the Crossgates mall. The hotel staff are very friendly. The hotel is nice and clean and the free breakfast is a bonus and we love the free coffee in the lobby

6

Robert

11 okt. 2023

·

Stannade 1 natt

Hotel looks very good, room was nice, but housekeeping needs improvement. I booked two rooms. In my daughters' room she had to call to the desk to complain about the stained sheets on her bed. They should have come up and changed them instead they brought her sheets. In my room they have pumps on the wall for the usual complimentary soaps and shampoo. I get in the shower, and they were empty, there is no bar of soap in the room. Talk to the desk and someone comes up with the bottles but does not install them just leaves them on the desk. The room has a small kitchen area, I am glad I had not brought food to the room because how do you eat anything when the utensils consist of two spoons, three knives, and no forks. I found that the rooms are not very soundproof especial overhead. All that said the general condition of the physical room was very good. I would stay here again if I had to, but I would come prepared.

Hotel looks very good, room was nice, but housekeeping needs improvement. I booked two rooms. In my daughters' room she had to call to the desk to complain about the stained sheets on her bed. They should have come up and changed them instead they brought her sheets. In my room they have pumps on the wall for the usual complimentary soaps and shampoo. I get in the shower, and they were empty, there is no bar of soap in the room. Talk to the desk and someone comes up with the bottles but does not install them just leaves them on the desk. The room has a small kitchen area, I am glad I had not brought food to the room because how do you eat anything when the utensils consist of two spoons, three knives, and no forks. I found that the rooms are not very soundproof especial overhead. All that said the general condition of the physical room was very good. I would stay here again if I had to, but I would come prepared.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Sviterna är ofta rymliga och bekväma, men vissa rum kan kännas minimalistiska med begränsad förvaring eller sittplatser. Återkommande problem inkluderar ljud från intilliggande rum, ibland lukt från AC:n och periodiska problem med TV:n/systemet.

Relaterade gästrecensioner

8

Michael

19 mars 2024

·

Stannade 2 nätter

We have stayed at the Tru Hilton at Crossgates many times and love the facility very much. But during this stay, we encountered a few "glitches." We had difficulty checking in due to a computer issue resulting in our credit card temporarily being wrongly declined. Plus the hotel room TV system was down intermittently during our stay. A bit annoying, but still a great staff and amenities.

We have stayed at the Tru Hilton at Crossgates many times and love the facility very much. But during this stay, we encountered a few "glitches." We had difficulty checking in due to a computer issue resulting in our credit card temporarily being wrongly declined. Plus the hotel room TV system was down intermittently during our stay. A bit annoying, but still a great staff and amenities.

10

Kari

31 maj 2024

·

Stannade 1 natt

Pros: The location was great. I had never seen the combo of two hotels in one. Night desk clerk was very nice. I didn't wake up in time for breakfast, but I thought it was nice you could choose between either hotel for breakfast. I appreciated check out was at noon. Price was great for a stop over on a cross country drive. Very clean. Nice common areas. Cons: (I had a king room.) The mattress sat directly on a wooden bed frame which was not super comfortable. The furniture was very sparse. There was only one chair in the room, so not sure how that would work for two people. There was plenty of room in the corner for an arm chair. The suitcase rack sat over the A/C unit which I thought was odd. There was not a lot of room to put stuff. To the right of the tv was a wooden table maybe 1ft by 3ft and there was a pull out desk that was maybe 2 ft by 3 ft. So there wasn't really anywhere to put anything. I guess this is just the style of Tru.

Pros: The location was great. I had never seen the combo of two hotels in one. Night desk clerk was very nice. I didn't wake up in time for breakfast, but I thought it was nice you could choose between either hotel for breakfast. I appreciated check out was at noon. Price was great for a stop over on a cross country drive. Very clean. Nice common areas. Cons: (I had a king room.) The mattress sat directly on a wooden bed frame which was not super comfortable. The furniture was very sparse. There was only one chair in the room, so not sure how that would work for two people. There was plenty of room in the corner for an arm chair. The suitcase rack sat over the A/C unit which I thought was odd. There was not a lot of room to put stuff. To the right of the tv was a wooden table maybe 1ft by 3ft and there was a pull out desk that was maybe 2 ft by 3 ft. So there wasn't really anywhere to put anything. I guess this is just the style of Tru.

6

Betsy

15 jan. 2024

·

Stannade 1 natt

The room is spacious and the bed is very comfortable. Breakfast the usual continental breakfast. Nothing special. I wouldn’t stay here again. The walls are paper thin and I could actually hear the guy next to me snoring through the walls! There were like 10 kids in the rooms across from me making loud noises for hours. I wanted a peaceful, quiet stay and got the opposite of that.

The room is spacious and the bed is very comfortable. Breakfast the usual continental breakfast. Nothing special. I wouldn’t stay here again. The walls are paper thin and I could actually hear the guy next to me snoring through the walls! There were like 10 kids in the rooms across from me making loud noises for hours. I wanted a peaceful, quiet stay and got the opposite of that.

6

Kyle

30 dec. 2024

·

Stannade 2 nätter

Was in town for an event over a weekend. Hotel was easy to get to. Updated. Clean. Negatives would be that the rooms are advertised as a king bed. The bed is clearly a queen. When asked front desk about size of bed. They told me that that is their king bed. I also think that when built, the contractors skimped on insulation. Could hear the bass from music and if anybody would laugh through the walls. Had to sleep with air and tv on to hide neighbor room noise.

Was in town for an event over a weekend. Hotel was easy to get to. Updated. Clean. Negatives would be that the rooms are advertised as a king bed. The bed is clearly a queen. When asked front desk about size of bed. They told me that that is their king bed. I also think that when built, the contractors skimped on insulation. Could hear the bass from music and if anybody would laugh through the walls. Had to sleep with air and tv on to hide neighbor room noise.

10

Mary

10 maj 2025

·

Stannade 1 natt

Perfect stay for a girls weekend to Albany for the tulip festival. 6 of us shared a two room Suite, double Queen with sofa bed in living room and kitchenette. The layout was perfect for our short stay. Well done Hilton!

Perfect stay for a girls weekend to Albany for the tulip festival. 6 of us shared a two room Suite, double Queen with sofa bed in living room and kitchenette. The layout was perfect for our short stay. Well done Hilton!

2

Steven

17 sep. 2024

·

Stannade 1 natt

The TV system was down the entire stay even though they were telling people it would be fixed any minute. Very loud noises in hallways all night. Flashing light in room blinking several times per minute. Floors were not clean. Too minimalistic for my comfort in the room, hardly any furniture

The TV system was down the entire stay even though they were telling people it would be fixed any minute. Very loud noises in hallways all night. Flashing light in room blinking several times per minute. Floors were not clean. Too minimalistic for my comfort in the room, hardly any furniture

10

Shelley

28 juli 2025

·

Stannade 1 natt

Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!

Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!

8

Shauna

13 aug. 2025

·

Stannade 1 natt

Pull out couch was so uncomfortable

Pull out couch was so uncomfortable

4

Jennifer

25 juni 2024

·

Stannade 2 nätter

Felt so sterile. Felt like a hospital. No dressers or drawers, not closet but an open rod. MINIMAL. If you like Minimalist, this property is for you.

Felt so sterile. Felt like a hospital. No dressers or drawers, not closet but an open rod. MINIMAL. If you like Minimalist, this property is for you.

8

Catherine

5 maj 2025

·

Stannade 2 nätter

Tru hotels have been great! We love that there’s space for kids to have fun as well as adults! We appreciate the fact that dogs are allowed so our buddy can travel with us too! The breakfast staff were especially nice and caring by bringing a baby dining seat out every morning for us. I think the only downside would maybe be that for such a cool and updated hotel, something simple like their toilet paper should be off the same quality as the other toiletries they provide. Our room was great, but the air conditioner had a mildewy smell which we weren’t fond of with our baby also in the room. We still enjoyed our stay because the location was very central and walkable to Crossgates Mall.

Tru hotels have been great! We love that there’s space for kids to have fun as well as adults! We appreciate the fact that dogs are allowed so our buddy can travel with us too! The breakfast staff were especially nice and caring by bringing a baby dining seat out every morning for us. I think the only downside would maybe be that for such a cool and updated hotel, something simple like their toilet paper should be off the same quality as the other toiletries they provide. Our room was great, but the air conditioner had a mildewy smell which we weren’t fond of with our baby also in the room. We still enjoyed our stay because the location was very central and walkable to Crossgates Mall.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen beskrivs ofta som vänlig och tillmötesgående hos personalen i receptionen och frukostteamet. Vissa gäster rapporterade brister som långsam eller likgiltig respons, påträngande städning eller underhållsbesök och ibland problem med in- eller reservationsprocessen.

Relaterade gästrecensioner

8

Mike

6 jan. 2025

·

Stannade 2 nätter

Our only issue was slow computer performance at the front desk during check-in so the process took longer than usual. Other than that, we love the place and stay about 8 to 10 times a year.

Our only issue was slow computer performance at the front desk during check-in so the process took longer than usual. Other than that, we love the place and stay about 8 to 10 times a year.

2

Katie

9 juli 2024

·

Stannade 1 natt

I did not sleep a wink. There was a group of 6 unaccompanied minors and a basketball above us. They were nouncing the basketball on the the floor (my ceiling) and wrestling all night. They finally were quiet at 5 in the morning, just in time for me to start my day.😠 The front desk was of little help.

I did not sleep a wink. There was a group of 6 unaccompanied minors and a basketball above us. They were nouncing the basketball on the the floor (my ceiling) and wrestling all night. They finally were quiet at 5 in the morning, just in time for me to start my day.😠 The front desk was of little help.

10

Nancy

24 maj 2025

·

Stannade 1 natt

Excellent customer service! Got to the hotel at 130pm hoping to check in early to get ready for a wedding! ShaQuan allowed us to check in early with no issues or hesitation! Another shout out to her for being so accommodating!!!

Excellent customer service! Got to the hotel at 130pm hoping to check in early to get ready for a wedding! ShaQuan allowed us to check in early with no issues or hesitation! Another shout out to her for being so accommodating!!!

2

Dean

24 sep. 2024

·

Stannade 2 nätter

Cleaning staff absolutely beating down my door several times throughout the morning, WHILE I had the do not disturb sign up. I'm talking 3-4 hours before checkout. Ridiculous. Will never go again just for that reason.

Cleaning staff absolutely beating down my door several times throughout the morning, WHILE I had the do not disturb sign up. I'm talking 3-4 hours before checkout. Ridiculous. Will never go again just for that reason.

10

Roberto

30 juli 2024

·

Stannade 3 nätter

Hotel is clean and very well maintained. Staff is super friendly and helpful. I have stayed in the suites side and the Tru side and I head a great expereice in both. I will be back again soon

Hotel is clean and very well maintained. Staff is super friendly and helpful. I have stayed in the suites side and the Tru side and I head a great expereice in both. I will be back again soon

2

Christina

10 sep. 2023

·

Stannade 1 natt

The hotel did not have my reservations and was sold out- we traveled over an hour and had a wedding to go to!

The hotel did not have my reservations and was sold out- we traveled over an hour and had a wedding to go to!

2

Alijah

27 feb. 2023

·

Stannade 3 nätter

Staff is very rude for no reason. Condescending wouldn’t even describe how the lady at the desk sounded. Worst hotel staff I’ve ever dealt with

Staff is very rude for no reason. Condescending wouldn’t even describe how the lady at the desk sounded. Worst hotel staff I’ve ever dealt with

10

Catherine

15 juni 2025

·

Stannade 1 natt

Great service

Great service

8

Kristina

14 mars 2023

·

Stannade 2 nätter

They had a unique pancake maker that was pretty cool. We enjoyed their breakfast and how close they are to the mall. We also appreciated the free parking. Something strange did happen though. Around 5 p.m we received a loud knock on the door and 2 seconds later door was unlocked by a man coming to work on the air conditioner. We were never asked or told about this happening. I was in bed and my boyfriend was in the restroom. Our door was unlocked opened before we even had a chance to respond. It made us pretty uncomfortable.

They had a unique pancake maker that was pretty cool. We enjoyed their breakfast and how close they are to the mall. We also appreciated the free parking. Something strange did happen though. Around 5 p.m we received a loud knock on the door and 2 seconds later door was unlocked by a man coming to work on the air conditioner. We were never asked or told about this happening. I was in bed and my boyfriend was in the restroom. Our door was unlocked opened before we even had a chance to respond. It made us pretty uncomfortable.

10

Katherine

22 jan. 2025

·

Stannade 1 natt

Both Kira and Emily were warm, friendly and accommodating! Great stay again.

Both Kira and Emily were warm, friendly and accommodating! Great stay again.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Mycket bekvämt för Crossgates Mall, SUNY Albany och stora motorvägar, med enkel tillgång till shopping och restauranger. Vissa recensioner noterar besvärlig åtkomst eller skyltning och visst gatuljud i vissa rum.

Relaterade gästrecensioner

10

vanessa

8 juli 2024

·

Stannade 1 natt

Great location behind a large mall and near the highway

Great location behind a large mall and near the highway

4

JC

17 okt. 2024

·

Stannade 1 natt

Clean but bare bones, even a lack of outlets and bed lamps. Difficult access from Interstate.

Clean but bare bones, even a lack of outlets and bed lamps. Difficult access from Interstate.

6

Jill

1 okt. 2023

·

Stannade 2 nätter

The stamp was very helpful but our bathroom was dirty I had to call twice upon check and have someone clean the tub and the tile floor in the main room was dirty someone really needs to mop the place they can't help their location so this isn't really a reflection on the actual hotel but the street noise was so incredibly loud all night that I would choose not to stay there again. The noise from the room next door was also incredibly loud I think they had a party which again is not the fault of the hotel but a little more soundproofing would have been nice.

The stamp was very helpful but our bathroom was dirty I had to call twice upon check and have someone clean the tub and the tile floor in the main room was dirty someone really needs to mop the place they can't help their location so this isn't really a reflection on the actual hotel but the street noise was so incredibly loud all night that I would choose not to stay there again. The noise from the room next door was also incredibly loud I think they had a party which again is not the fault of the hotel but a little more soundproofing would have been nice.

10

Francys

31 juli 2023

·

Stannade 2 nätter

Good location!

Good location!

8

Roland

1 jan. 2025

·

Stannade 1 natt

Good location for the mall and a stop overnight when you are traveling, located close to the highway

Good location for the mall and a stop overnight when you are traveling, located close to the highway

10

Cheryl

17 maj 2025

·

Stannade 2 nätter

Nice hotel. Close to shopping and colleges

Nice hotel. Close to shopping and colleges

10

Shelley

28 juli 2025

·

Stannade 1 natt

Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!

Very conveniently located. Crossgates is right behind us and the University is just a few minutes away. Great price for a spacious suite. Gave me and my son room to have our own space. Nice front desk staff and great free breakfast. If he chooses SUNY Albany, this will be our go to hotel!

10

David

11 jan. 2025

·

Stannade 1 natt

Just needs a big Tru sign so easier to find where you are at. Other than that, a nice hotel for a very good price.

Just needs a big Tru sign so easier to find where you are at. Other than that, a nice hotel for a very good price.

10

Cassandra

19 aug. 2024

·

Stannade 1 natt

Near the mall and down the road from university at Albany

Near the mall and down the road from university at Albany

10

Cassandra

25 apr. 2024

·

Stannade 1 natt

This property is in a great location. It looks nice and has a cool vibe. It’s right near the mall and the university at Albany. Wouid stay again

This property is in a great location. It looks nice and has a cool vibe. It’s right near the mall and the university at Albany. Wouid stay again

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten lovordas ofta för variation och möjligheten att välja mellan två områden på fastigheten, med vänlig personal. Vissa recensioner nämner begränsade eller sämre kvalitetsprodukter, tillfälliga luckor i servicen och tidiga öppningstider.

Relaterade gästrecensioner

8

Warren

2 juli 2024

·

Stannade 1 natt

No coffee or hot water available for breakfast.

No coffee or hot water available for breakfast.

10

Carmine

20 apr. 2025

·

Stannade 1 natt

Location to the mall and Albany is amazing. Hotel and service were great beds were comfortable rooms and showers are good. Hot buffet breakfast was really great.

Location to the mall and Albany is amazing. Hotel and service were great beds were comfortable rooms and showers are good. Hot buffet breakfast was really great.

10

Kari

31 maj 2024

·

Stannade 1 natt

Pros: The location was great. I had never seen the combo of two hotels in one. Night desk clerk was very nice. I didn't wake up in time for breakfast, but I thought it was nice you could choose between either hotel for breakfast. I appreciated check out was at noon. Price was great for a stop over on a cross country drive. Very clean. Nice common areas. Cons: (I had a king room.) The mattress sat directly on a wooden bed frame which was not super comfortable. The furniture was very sparse. There was only one chair in the room, so not sure how that would work for two people. There was plenty of room in the corner for an arm chair. The suitcase rack sat over the A/C unit which I thought was odd. There was not a lot of room to put stuff. To the right of the tv was a wooden table maybe 1ft by 3ft and there was a pull out desk that was maybe 2 ft by 3 ft. So there wasn't really anywhere to put anything. I guess this is just the style of Tru.

Pros: The location was great. I had never seen the combo of two hotels in one. Night desk clerk was very nice. I didn't wake up in time for breakfast, but I thought it was nice you could choose between either hotel for breakfast. I appreciated check out was at noon. Price was great for a stop over on a cross country drive. Very clean. Nice common areas. Cons: (I had a king room.) The mattress sat directly on a wooden bed frame which was not super comfortable. The furniture was very sparse. There was only one chair in the room, so not sure how that would work for two people. There was plenty of room in the corner for an arm chair. The suitcase rack sat over the A/C unit which I thought was odd. There was not a lot of room to put stuff. To the right of the tv was a wooden table maybe 1ft by 3ft and there was a pull out desk that was maybe 2 ft by 3 ft. So there wasn't really anywhere to put anything. I guess this is just the style of Tru.

10

Jason

13 sep. 2023

·

Stannade 1 natt

We stayed at 6 hotels on our family road trip, and this was our favorite. It is very conveniently located, basically in the parking lot of Crossgates mall, so plenty of options for entertainment and dining. It was connected with another hotel, and you could enjoy the breakfast of either, which was great! It had a nice lounge in the lobby area with a free pool table and games. Everything looked new and the staff was great.

We stayed at 6 hotels on our family road trip, and this was our favorite. It is very conveniently located, basically in the parking lot of Crossgates mall, so plenty of options for entertainment and dining. It was connected with another hotel, and you could enjoy the breakfast of either, which was great! It had a nice lounge in the lobby area with a free pool table and games. Everything looked new and the staff was great.

6

Frederick

25 nov. 2023

·

Stannade 3 nätter

Maid service is only every other day. Sheets didn’t fit the beds. Breakfast is only very processed food. Very nice staff

Maid service is only every other day. Sheets didn’t fit the beds. Breakfast is only very processed food. Very nice staff

10

Pamela

9 juni 2025

·

Stannade 2 nätter

I really enjoyed my saty. The choices of breakfast was really good. The facility was clean and quiet. The mall is across the road from the hotel. I will book again during the First in Math Tornament. I had a restful stay. Keep up the good work!!

I really enjoyed my saty. The choices of breakfast was really good. The facility was clean and quiet. The mall is across the road from the hotel. I will book again during the First in Math Tornament. I had a restful stay. Keep up the good work!!

8

Monique

1 dec. 2024

·

Stannade 2 nätter

Everything was great, loved the free breakfast

Everything was great, loved the free breakfast

8

DARIO

3 jan. 2025

·

Stannade 1 natt

Great location. Clean room and spacious. Expected more from breakfast given the price per night.

Great location. Clean room and spacious. Expected more from breakfast given the price per night.

10

Elizabeth

29 aug. 2023

·

Stannade 1 natt

Perfect place to go they also include breakfast. The only down fall would the time for the breakfast it is from 6-9. When traveling and on vacation it would be nice if it was from 6-10. This is the earliest breakfast hotel offers that I have ever seen. But honestly great place to go nice clean and staff very nice.

Perfect place to go they also include breakfast. The only down fall would the time for the breakfast it is from 6-9. When traveling and on vacation it would be nice if it was from 6-10. This is the earliest breakfast hotel offers that I have ever seen. But honestly great place to go nice clean and staff very nice.

10

Francine

28 juli 2024

·

Stannade 1 natt

The breakfast was excellent!

The breakfast was excellent!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Roberto

för 2 veckor sedan

·

Stannade 3 nätter

As always I had a great stay. The only opportunity I saw was with the person who was working the breakfast station by the rear exit on Saturday and Sunday. This person should be reminded that the people here eating breakfast are on vacation and paying money to stay at the Hotel. This person was very impatient with people trying to get there food. The Front desk Staff as Always was Amazing I love the positive energy when I'm checking in and they are always super helpful. I also love the fact the rest of the staff is super polite and asking about your stay and making sure your enjoying yourself. This place is Awesome and your surrounded by alot of food options and only a short drive to Colony for even more food and shopping options

As always I had a great stay. The only opportunity I saw was with the person who was working the breakfast station by the rear exit on Saturday and Sunday. This person should be reminded that the people here eating breakfast are on vacation and paying money to stay at the Hotel. This person was very impatient with people trying to get there food. The Front desk Staff as Always was Amazing I love the positive energy when I'm checking in and they are always super helpful. I also love the fact the rest of the staff is super polite and asking about your stay and making sure your enjoying yourself. This place is Awesome and your surrounded by alot of food options and only a short drive to Colony for even more food and shopping options

10

Rebecca

för 2 veckor sedan

·

Stannade 3 nätter

Hotel looks like it's brand new. Great amenities, clean rooms and helpful staff.

Hotel looks like it's brand new. Great amenities, clean rooms and helpful staff.

10

Ofer

för 4 veckor sedan

·

Stannade 1 natt

Nice clean place. Good breakfast

Nice clean place. Good breakfast

10

Alaina

29 aug. 2026

·

Stannade 2 nätter

Great start. Huge rooms. Very friendly staff.

Great start. Huge rooms. Very friendly staff.

6

Richard

23 aug. 2026

·

Stannade 2 nätter

Floors in entry and bathroom were sticky. The blinds in the bedroom did not close all the way and the blackout sheers were on the wrong track causing the 6am sunrise to light up the room and wake us up.

Floors in entry and bathroom were sticky. The blinds in the bedroom did not close all the way and the blackout sheers were on the wrong track causing the 6am sunrise to light up the room and wake us up.

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Från 15:00 till 00:00

Innan 12:00

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USD 150 per accommodation on arrival.

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