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PALM PARK Hotel Surabaya - Image 1
PALM PARK Hotel Surabaya - Room
PALM PARK Hotel Surabaya - Room
PALM PARK Hotel Surabaya - Reception
PALM PARK Hotel Surabaya - Restaurant

PALM PARK Hotel Surabaya


Amenities

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Room Service

  • Housekeeping

  • Banquet Facilities

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Property description

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and an arcade/game room. This hotel also features a ballroom and a vending machine.
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Guest reviews

Cleanliness

8.8

Service

9.2

6

Risa

IAN-logo

2 Jul 2023

·

Stayed 2 nights

I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.
I chose this hotel because it was 10 min by car from Surabaya Gubeng station. All staff that I encountered at this hotel was very nice. However it was not a hotel that I would want to come back and stay. 1. Breakfast: I personally did not think it was delicious compare to other three star hotels. 2. I stayed two nights. It was hot in the morning and I thought that the AC wasn't working so I switched a room for the second day. However the AC in the second room wasn't working on the next morning as well so I think the quality of AC is the same for all room. 3. When other guests are passing by in the hallway, it was very noisy. 4. There is a local market under this hotel and when you are waiting for a car at outside, it was very stinky. 5. There were some bugs in bathroom. Again, the all staff at reception and breakfast was wonderful but the quality of hotel wasn't great to me.

Jl. Kapas Krampung No.45 Simokerto, Surabaya, Indonesia

Location

With a stay at Palm Park Hotel Surabaya in Surabaya, you'll be within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya. This hotel is 2 mi (3.2 km) from Surabaya Plaza Shopping Mall and 3 mi (4.8 km) from Ampel Mosque.

Gelora 10 November Stadium(0.3 Miles)

Cheng Hoo Mosque(1 Miles)

ITC Surabaya Mega Grosir(1.3 Miles)

Taman Hiburan Rakyat(1.3 Miles)

Grand City Surabaya(1.4 Miles)

Pasar Atum Mall(1.5 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 14:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Self parking is available on-site for a fee of IDR 6000 per day.


Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately IDR 50000 for adults and children.


No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee of IDR 250000, subject to availability.


The hotel is located within a 5-minute drive of Cheng Hoo Mosque and Grand City Surabaya, approximately 2 miles from Surabaya Plaza Shopping Mall and 3 miles from Ampel Mosque.


Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.


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