Svala Apartments by Heimaleiga

Spent one night before flying out. Easy walking access to main shopping, dining, tourist attractions. There is no elevator so bringing luggage up was a challenge. Lovely views from double balcony in room 402

Not good for parking

Great location and clean apartment. Wish there had been a microwave.

Kitchen equipment were not well maintained. Obvious scratches on non stick pans that look unsafe. No luggage storage when arriving early.

Awesome apartment. Can't bet the location. It's within walking distance to restaurants, shops, and rainbow rd. If you rent the larger apt, it comes with onsite parking which was super convenient. Only negative i can list is that there's no microwave. Highly recommended.

Excellent property in a prime area. Check in was smooth and communication with owners was easy. Only thing to be aware of is it is slightly tricky stairs to access, so have to be comfortable with stairs and carrying your luggage up them. Overall will stay again.

The hotel was fine. We unfortunately had the top floor. Best views but tricky humping your luggage up the winding stairs. Never saw anyone working there. Check in and out was easy. Thankfully through emails we were able to get our room 2 hours earlier. Free parking is pretty much not happening unless you get lucky or rent the 4 person room. If you can get by without a car it will be less stressful in the city.There is a nail spa on the ground floor of this building. Had a great massage there!!

Parking availability was misleading. Not available for parties of two or less so you need to make your own arrangements. No elevator so be prepared to hike several sets of stairs with luggage. Located right on main strip so noisy in the evenings and overnight.

Nous avons passé deux jour dans cet établissement. La chambre est propre, salle de bain pareil ainsi que le coin cuisine. L’emplacement est très bien. Seules déceptions : il est indiqué parking gratuit mais cela ne concerne pas tous les logements et l’inoffensif est donnée après avoir réservé. Seules les appartements de 4 personnes ont une place de parking. Nous avons échangé avec l’établissement sur le sujet et avons essayé de trouver les places gratuites mais nous n’avons rien trouvé hormis des places avec des panneaux indiquant qu’on prend le risque de se faire embarquer la voiture. Nous avons alors pris la décision de garer la voiture sur un des emplacements de l'établissement au risque qu’un autre locataire ne puisse pas y garer sa voiture. Nous avons été déçu de cette fausse information et invitons l’établissement à presciser cela avant. Car nous n’aurions pas réservé la bas sachant cela. Enfin petit point de déception la grande baie vitrée qui donne sur la rue au 1er étage nous oblique à fermer les rideaux tout le temps donc de rester dans le noir avec la lumière des lampes sinon tout le monde dans la rue nous voit. Il faudrait voir pour poser un film sans teint ou un rideau au moins. Nous ne recommandons pas en tout cas sur la base de nos attentes.

Location of the building is outstanding. A few minutes to walk to a grocery store, across the street from Starbucks and easily walkable to multiple cafes and restaurants. Right on one of the main downtown streets, so plenty to see and do. Bus service available a short walk away. Decent-sized room for family of 4. Room ran very hot though, especially with the bed that is walled in on both sides when you have to have the curtains closed, so if it’s summer and you sleep hot this might not be the room for you. Slippery shower along wall Parking is only available for some units (4-person had it). Parking lot is very tight, especially when staff is on site and takes spot that runs right next to building (other spots are perpendicular to this). Driveway is really hard to pull out of because you are blindly pulling out on to a busy sidewalk on a single-lane roadway where cars are also parking all along. So, one of has to jump out to direct the driver out safely and jump back in, which was annoying. We had to request extra pillows (bed only came with 1 for each person and they were kind of thin) and had to request clean towels (were supposed to be dropped off every few days, but weren’t). Service was fast and friendly. Some suggestions we would make for the property guide—include instructions for the door lock for our room. It does not match what is in the guide and works differently. I would also directions for both the oven and dishwasher because we had to look those up.

Great location and clean apartment. Wish there had been a microwave.

Problems with towels. Mold. N

After staying in a camper for 6 days we were excited to have our own bathroom and bed. The place was clean but the electricity was not on when we got there. Also the bathroom shower gets water all over the bathroom it doesn’t quite drain correctly. The bed was also two twins pushed together not the queen we thought it was. The parking was also deceiving because it said free parking but that’s only with certain units. We had to park about a 10 min walk for the free parking. The location was fantastic and the staff did respond quickly to any questions.

Lets start with the bad, the bad is we stayed at 401 and there is no elevator so I had to carry our luggage all the way up to 4th floor. When we got to the room, took a shower and drain clogged right away which means they did not clean the drain down below properly. They were very attentive and very good at communicating so they took care and sent someone right away but unfortunately we could not let them in because we were so tired from our flight. The pros is everything is walkable here. If you take tours, the main bus stops are walkable. Shops and restaurants all over. They also provided kitchen items and toileties and was very generous amount which we like. They also respond very quickly even days before our check in. Overall, I would recommend this for the service and value.

My first room smelled of sig and had disgusting stairs on the furniture. I was given an upgrade and a New studio. Generally I found the entrance areas and general upkeep poor. Central location, though!

We enjoyed the area, in the heart of Reykjavik. We understood that parking was included in our booking. When we arrived there was no parking spot for our apartment. After communicating w one of the contacts, we were told that parking was only for 4 person apartment bookings. I had to text back and forth for the first day, which was frustrating since I had to retell my problem w diff contacts w each text. but I was happy that each person who texted was helpful. We were lucky that no one was booked in the 4 person apartmt so we were able to use that parking spot for a few days but still had to find street parking for the last day. Not an easy task! The property was clean except for the windows being old and chipped. The bed was comfortable. We needed earplugs since we were on top of the main entertainment street but we expected that.

There was no warning that the property was completely off to be accessed by car - all of access streets were closed due to some street festival. We drove in circles until we finally found a parking building. In addition, the room didn’t have enough towels for 2 people.

Disappointed with communication. Noisy location. 4 flights of stairs aren't fun . Clean.

Nous avons passé deux jour dans cet établissement. La chambre est propre, salle de bain pareil ainsi que le coin cuisine. L’emplacement est très bien. Seules déceptions : il est indiqué parking gratuit mais cela ne concerne pas tous les logements et l’inoffensif est donnée après avoir réservé. Seules les appartements de 4 personnes ont une place de parking. Nous avons échangé avec l’établissement sur le sujet et avons essayé de trouver les places gratuites mais nous n’avons rien trouvé hormis des places avec des panneaux indiquant qu’on prend le risque de se faire embarquer la voiture. Nous avons alors pris la décision de garer la voiture sur un des emplacements de l'établissement au risque qu’un autre locataire ne puisse pas y garer sa voiture. Nous avons été déçu de cette fausse information et invitons l’établissement à presciser cela avant. Car nous n’aurions pas réservé la bas sachant cela. Enfin petit point de déception la grande baie vitrée qui donne sur la rue au 1er étage nous oblique à fermer les rideaux tout le temps donc de rester dans le noir avec la lumière des lampes sinon tout le monde dans la rue nous voit. Il faudrait voir pour poser un film sans teint ou un rideau au moins. Nous ne recommandons pas en tout cas sur la base de nos attentes.

Reykjavik itself is unique, that is what i liked most. Shops, clean room, very walkable

Spent one night before flying out. Easy walking access to main shopping, dining, tourist attractions. There is no elevator so bringing luggage up was a challenge. Lovely views from double balcony in room 402

Great location and a lovely apartment. Beautiful views from all the windows. Highly recommend!

It was absolutely lovely from beginning to end! We loved the apartment in every way! The view was beautiful. The curtains really blocked out all the light which we appreciated. We only have two small suggestions. A coffee table would have been nice to rest a drink on while sitting on the couch. It would be great if there were more steaming options than just Netflix. But overall the place was truly a delight!

After staying in a camper for 6 days we were excited to have our own bathroom and bed. The place was clean but the electricity was not on when we got there. Also the bathroom shower gets water all over the bathroom it doesn’t quite drain correctly. The bed was also two twins pushed together not the queen we thought it was. The parking was also deceiving because it said free parking but that’s only with certain units. We had to park about a 10 min walk for the free parking. The location was fantastic and the staff did respond quickly to any questions.

Mostly perfect. Room had a decently stocked kitchen and centrally located to the downtown area. Room didn't have parking but it was a sport walk to free parking so that wasn't an issue. The room had almost everything it needed to to feel comfortable and the convenience was stellar. The only two minor things I would note is, since we were in a room with a full bed and a table, it would be nice if there were chairs for the table (not much options for if you're eating in the room). That and maybe a few more things in the kitchen for cook wear (like a baking tray or tongs). Otherwise a lovely room for the price, and I'd consider booking again for my return trip.

We enjoyed the area, in the heart of Reykjavik. We understood that parking was included in our booking. When we arrived there was no parking spot for our apartment. After communicating w one of the contacts, we were told that parking was only for 4 person apartment bookings. I had to text back and forth for the first day, which was frustrating since I had to retell my problem w diff contacts w each text. but I was happy that each person who texted was helpful. We were lucky that no one was booked in the 4 person apartmt so we were able to use that parking spot for a few days but still had to find street parking for the last day. Not an easy task! The property was clean except for the windows being old and chipped. The bed was comfortable. We needed earplugs since we were on top of the main entertainment street but we expected that.

Parking availability was misleading. Not available for parties of two or less so you need to make your own arrangements. No elevator so be prepared to hike several sets of stairs with luggage. Located right on main strip so noisy in the evenings and overnight.

El apartamento es muy amplio, luminoso, está muy bien equipado y ubicado en un lugar inmejorable. El sistema de apertura de la puerta con tarjeta y clave es un poco engorroso, pero te acostumbras.

Disappointed with communication. Noisy location. 4 flights of stairs aren't fun . Clean.

Location of the building is outstanding. A few minutes to walk to a grocery store, across the street from Starbucks and easily walkable to multiple cafes and restaurants. Right on one of the main downtown streets, so plenty to see and do. Bus service available a short walk away. Decent-sized room for family of 4. Room ran very hot though, especially with the bed that is walled in on both sides when you have to have the curtains closed, so if it’s summer and you sleep hot this might not be the room for you. Slippery shower along wall Parking is only available for some units (4-person had it). Parking lot is very tight, especially when staff is on site and takes spot that runs right next to building (other spots are perpendicular to this). Driveway is really hard to pull out of because you are blindly pulling out on to a busy sidewalk on a single-lane roadway where cars are also parking all along. So, one of has to jump out to direct the driver out safely and jump back in, which was annoying. We had to request extra pillows (bed only came with 1 for each person and they were kind of thin) and had to request clean towels (were supposed to be dropped off every few days, but weren’t). Service was fast and friendly. Some suggestions we would make for the property guide—include instructions for the door lock for our room. It does not match what is in the guide and works differently. I would also directions for both the oven and dishwasher because we had to look those up.

I gave everything on my review an excellent rating of 5 stars but on a scale of 1 to 5 I would give communication a 10! I so much appreciate the tools that i received from them to help me navigate my time in Reykjavík. The apartment was like the icing on the cake.

Great location and timely communications from property manager

Rapid response the time we needed help

Excellent property in a prime area. Check in was smooth and communication with owners was easy. Only thing to be aware of is it is slightly tricky stairs to access, so have to be comfortable with stairs and carrying your luggage up them. Overall will stay again.

The hotel was fine. We unfortunately had the top floor. Best views but tricky humping your luggage up the winding stairs. Never saw anyone working there. Check in and out was easy. Thankfully through emails we were able to get our room 2 hours earlier. Free parking is pretty much not happening unless you get lucky or rent the 4 person room. If you can get by without a car it will be less stressful in the city.There is a nail spa on the ground floor of this building. Had a great massage there!!

the property was very nice and well-kept. It was also within walking distance of many different stores and restaurants. While the check-in time was a little late in the day, communication back and forth about the ability to check in early was great.

Perfect for our visit and very responsive host to my questions. Thank you.

We enjoyed the area, in the heart of Reykjavik. We understood that parking was included in our booking. When we arrived there was no parking spot for our apartment. After communicating w one of the contacts, we were told that parking was only for 4 person apartment bookings. I had to text back and forth for the first day, which was frustrating since I had to retell my problem w diff contacts w each text. but I was happy that each person who texted was helpful. We were lucky that no one was booked in the 4 person apartmt so we were able to use that parking spot for a few days but still had to find street parking for the last day. Not an easy task! The property was clean except for the windows being old and chipped. The bed was comfortable. We needed earplugs since we were on top of the main entertainment street but we expected that.

We were locked out one night, so we had to get another hotel with no luggage! The Landlord for the property is almost NEVER THERE and we were lucky to get into the building when someone else opened the outside door, and our password for the room itself worked. We carefully got all of our property out of the building so we could change our hotel for the rest of our first stay there. We had another booking (made at the same time as the first) that was scheduled for 8 days from now. We cancelled our second booking ... and I expected there would be a penalty for that cancellation: IT WAS THE ENTIRE PAYMENT MADE several months ago, so there was NO MONEY REFUNDED!!! We think this is ridiculous, but there is nothing we can do. Obviously we will NEVER use this hotel again, even though we will be back next week.

Location of the building is outstanding. A few minutes to walk to a grocery store, across the street from Starbucks and easily walkable to multiple cafes and restaurants. Right on one of the main downtown streets, so plenty to see and do. Bus service available a short walk away. Decent-sized room for family of 4. Room ran very hot though, especially with the bed that is walled in on both sides when you have to have the curtains closed, so if it’s summer and you sleep hot this might not be the room for you. Slippery shower along wall Parking is only available for some units (4-person had it). Parking lot is very tight, especially when staff is on site and takes spot that runs right next to building (other spots are perpendicular to this). Driveway is really hard to pull out of because you are blindly pulling out on to a busy sidewalk on a single-lane roadway where cars are also parking all along. So, one of has to jump out to direct the driver out safely and jump back in, which was annoying. We had to request extra pillows (bed only came with 1 for each person and they were kind of thin) and had to request clean towels (were supposed to be dropped off every few days, but weren’t). Service was fast and friendly. Some suggestions we would make for the property guide—include instructions for the door lock for our room. It does not match what is in the guide and works differently. I would also directions for both the oven and dishwasher because we had to look those up.

Spent one night before flying out. Easy walking access to main shopping, dining, tourist attractions. There is no elevator so bringing luggage up was a challenge. Lovely views from double balcony in room 402

Great location walkable to shops, restaurants and a grocery store.

Excellent property at an excellent location.

Awesome apartment. Can't bet the location. It's within walking distance to restaurants, shops, and rainbow rd. If you rent the larger apt, it comes with onsite parking which was super convenient. Only negative i can list is that there's no microwave. Highly recommended.

Lets start with the bad, the bad is we stayed at 401 and there is no elevator so I had to carry our luggage all the way up to 4th floor. When we got to the room, took a shower and drain clogged right away which means they did not clean the drain down below properly. They were very attentive and very good at communicating so they took care and sent someone right away but unfortunately we could not let them in because we were so tired from our flight. The pros is everything is walkable here. If you take tours, the main bus stops are walkable. Shops and restaurants all over. They also provided kitchen items and toileties and was very generous amount which we like. They also respond very quickly even days before our check in. Overall, I would recommend this for the service and value.

We enjoyed the area, in the heart of Reykjavik. We understood that parking was included in our booking. When we arrived there was no parking spot for our apartment. After communicating w one of the contacts, we were told that parking was only for 4 person apartment bookings. I had to text back and forth for the first day, which was frustrating since I had to retell my problem w diff contacts w each text. but I was happy that each person who texted was helpful. We were lucky that no one was booked in the 4 person apartmt so we were able to use that parking spot for a few days but still had to find street parking for the last day. Not an easy task! The property was clean except for the windows being old and chipped. The bed was comfortable. We needed earplugs since we were on top of the main entertainment street but we expected that.

There was no warning that the property was completely off to be accessed by car - all of access streets were closed due to some street festival. We drove in circles until we finally found a parking building. In addition, the room didn’t have enough towels for 2 people.

Parking availability was misleading. Not available for parties of two or less so you need to make your own arrangements. No elevator so be prepared to hike several sets of stairs with luggage. Located right on main strip so noisy in the evenings and overnight.

Reykjavik itself is unique, that is what i liked most. Shops, clean room, very walkable

Location of the building is outstanding. A few minutes to walk to a grocery store, across the street from Starbucks and easily walkable to multiple cafes and restaurants. Right on one of the main downtown streets, so plenty to see and do. Bus service available a short walk away. Decent-sized room for family of 4. Room ran very hot though, especially with the bed that is walled in on both sides when you have to have the curtains closed, so if it’s summer and you sleep hot this might not be the room for you. Slippery shower along wall Parking is only available for some units (4-person had it). Parking lot is very tight, especially when staff is on site and takes spot that runs right next to building (other spots are perpendicular to this). Driveway is really hard to pull out of because you are blindly pulling out on to a busy sidewalk on a single-lane roadway where cars are also parking all along. So, one of has to jump out to direct the driver out safely and jump back in, which was annoying. We had to request extra pillows (bed only came with 1 for each person and they were kind of thin) and had to request clean towels (were supposed to be dropped off every few days, but weren’t). Service was fast and friendly. Some suggestions we would make for the property guide—include instructions for the door lock for our room. It does not match what is in the guide and works differently. I would also directions for both the oven and dishwasher because we had to look those up.