PRAIA Hotel Boutique & Apartments Miami Beach

O atendente virtual ou recepcionista ou equipe que dá suporte via WhatsApp não é prestativo ! É ríspido , grosseiro , não procura ajudar em nada , porém a equipe da limpeza auxilia bem e resolve o que o virtual não faz

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O ambiente em si não é ruim, as instalações e utensílios de cozinha eram bons, toalhas e lençóis eram limpos, porém a limpeza do todo deixa a desejar. Os sofás, cortinas, almofadas e tapetes estavam imundos.

Misleading pictures, the "deluxe" apartment is not like in the pictures at all. There were issues with the ACs, we had to go somewhere else for a night while they were fixing the issue. We arrived Saturday, let them know about the ACs not working and they could not do anything until Monday. The installed other ACs but again we could not sleep for 2 nights. The place is not in good condition, kitchen items were dirty, one of the beds was horrible, impossible to sleep there, there is a neighbor thats seems to have anger issues and is slamming the doors at his apartment all the time, we had to talk to him about it, he was upset because he did not have a parking spot, and was slamming his doors and waking us up in the middle of the night. It was a horrible experience, there was mold in the restroom, the fridge was dirty as well. Hotels should do better when allowing properties to be posted here, the pictures are totally fake, go check google for real pictures. The customer support was okay, they are not responsible for how bad the apartment was.

We liked the privacy and the short distance to the beach.Neighborhood seemed safe to walk at night that's a plus.The negative would be lack of cleaning in the room,such as a streak of poop running down the bathroom wall by the door.The carpet was stained the lamp had stains the couch smelled like a wet dog and the air-conditioning hasn't had the filter cleaned in who knows how long.There were signs of previous flooding that I believe is why the room smelled musty.A dehumidifier would alleviate the smell at least a little. Other than that the room was fine.My wife had to clean and dust our room while on vacation so we documented all of it on film.great location though but improvements are seriously needed