Hotel OPUS Bronx Near Bay Plaza Mall

Hotel Opus is within walking distance of the bus and subway. There's ample parking. It's relatively quiet. The mall, restaurants, convenience stores, gas station, shopping center, fast food places are within 10 mins drive. It was perfect for my 8 nights stay. Just note, there is no elevator but it's only 2 storeys.

Location was good for me. Around the hotel very dirty; lots of noise; no remote control for the TV; no microwave and the WiFi is a joke. I spent 2 nights with no TV. No coffee or tea in the room. Not recommended!

LOVED this property!! For it to be in the bronx and have parking is a PLUS! Parking anywhere in NY is literally HARD. The room was beautiful! Shower is perfect the hot water never ran out. The only negative thing id say is my 1st night checking in the hotel lady at check in was RUDE. The guy at night was super nice! I also didnt understand why they over crowd the parking. At times id have to park on the properties sidewalk up front which i didnt like because I didnt want something to happen to my car. Last thing was they should really mop the room floors. The flooors are nice but walk barefoot and step in the shower, youll see the dirty feet. Aside those 3 minor things it was a perfect stay. They have vending machines/microwave outside. They also had an ice machine but it was down during our stay. No bugs and the anesthetic was on point! Tv has netflix/youtube a smart tv it was nice!

The room was nice and clean. The bathroom was pretty big and the shower was awesome. I never saw so many shower heads with great water pressure. I will definitely stay here again when I return.

The shower was amazing loved the mirror over the bed as well lol

Room key is only active for 24 hours regardless of how many nights you stay. No dresser in room. Outlet not secured. Bed very comfortable. Water stayed hot.

WiFi was slow

Arrived at hotel to find no parking, although website states parking is available. Room was small and dirty. No room telephone to call downstairs for assistance. Room key has to be kept in outlet at all times to have power in room which is an inconvenience if theres more than 1 person with you and someone decides to leave the room with key to regain entrance. Loud music played into the early hours of the morning that made it hard to sleep. I would not recommend this hotel to anyone.

This location had alot of negative reviews however the only complaint that I have is there was no microwave in the room, they have the microwave OUTSIDE in the corner on the ground floor. They also only have usable outlets in the bathroom. Other than that the room was clean and spacious, the TV was large and the mirrors were a great addition to the room.

Easy parking

It was very noisy, room didn't have deadbolt, bathroom was dirty.

They gave me a smoking room when I asked for non smoking. The noise level outside the room was awful, I didn’t sleep at all. There was hair in the shower and dirt on the bathroom floor so clearly had not been cleaned properly

My stay was ok, i didn't like that the room smelled like cigarettes, and the bathroom sink was clogged and the water was slowly going down. I did ask the front desk if the rooms smelled like cigarettes and he lied and told me no, i left there with my cloths smelling like cigarettes.

Rooms reeked of smoking. the smell made it hard to even sleep, it was suffocating!!!!! The room smells disgusting

Bed was comfy and shower nice. But floor doesnt look too clean.

has bedbugs i got bit and the staff at the front desk were really rude told me that maybe happened in my house

Bugs n flying in the room

The room smelled horrible, it was dirty and the sheets had holes.

Worst place I've ever stayed at. The 2 guys of indian descent working at the front desk were very rude. My wife and i ask to have 2 room keys and they kept malfunctioning to the point we had to go to the front desk multiple times to get our room key programed. The room smelled terrible and the bathroom sink would not drain. The toilet paper that was there was less than a quarter of the roll. footprints n shoe prints were in the shower. We decided to check out a day early because we couldn't bare to stay another day in that place. The indian guys that were behind the counter came to our car n got aggressive asking us why we chose to leave. I said for our own reasons n he started getting aggressive intil i told him im a Gov't official take it easy. Also the parking lot dont have enough space for the rooms they sell so they will tell u to go look for parking in the streets.

Hotel was not clean first room I was given didn’t even have sheets

There are gigantic mirrors on the ceiling above the beds in every room. So, unless you’re into that sort of thing…

The bathroom was up-to-date. No clothes hangers, tv was spotty, towels were too small. The noise was the worst. Loud talking at all times of the night.

The walls were thin enough that someone having a PARTY for the night could be heard clearly. There were no tables or chairs in the room.

Room was clean but VERY TINY. The sink looks like its for a toddler, the room overall is super small. I guess they tried to make up for the size with putting a large flat screen in the room. It was ok but I definitely dont think its worth the price!

The only thing that around 4 or 5 was very noisy.

70 inch screen T.V was great. Im placing that size in my living room.

Great hotel, a little noisy at night, between normal NY street noise and housekeeping doing their jobs. I'd stay here again.

The shower was amazing loved the mirror over the bed as well lol

Room key is only active for 24 hours regardless of how many nights you stay. No dresser in room. Outlet not secured. Bed very comfortable. Water stayed hot.

My stay here was good. My room was nice, clean a good size. Bed was comfy. Overall my stay was perfect.

I was disrespected of my privacy, i was walked in twice and was asked for my reservation and was also checked out early and my key card was not working several times...

It is a clean hotel, kind relatable staff, quick and thorough workers.

They are inconsiderate and terrible with dealing with customers, will neverrrrrr book with them again

The stay was disappointing even without factoring in the $200 cost for one night. "Non smoking" room smelled strongly of cigarettes. When I asked the front desk if the room was smoking or non smoking, I was told it was a smoking room. When I informed them I booked a non smoking room, the staff then told me it was a non smoking room. When I told the staff they had just told me, literally 10 seconds prior, it was a smoking room, they said they would send housekeeping who did then arrive with some can of deodorizing spray which he applied to the carpets as if we were inside a giant bowling shoe. I pointed out to the gentleman that the smoke detector was missing from the room and its bare wires were hanging from the ceiling, I was told "it's okay" and that was all that came of it. I don't think they would have even had an extra smoke detector on the premises to bring much less know how to install it. Hand soap was intended to be dispensed by a wall unit, as was the body wash strangely enough, but both units were missing from our bathroom. We were provided with the plastic refill bottles for those dispensers instead. Our bathroom was also lacking a toilet paper holder, so we had to leave the roll on the outside handle for the shower as if we were in an outhouse. We were also only provided half a roll. Though it is probably inferred at this point, I will also point out there was no shampoo or conditioner provided. The blacklight in the room was a unique touch. But that's about it.

Booked on expedia, hotel opus didnt honor expedia's rate and charged an extra 21 on top of the rate supposedly guaranteed. Staff said we see what your conformation says but this is what our computer says with no attempt to remidy price point. Floors were sticky and dirty. Wont be staying here again.

I the staff behaved like they were being bothered. The man we found on duty wanted to charge as more for the room according to him because it was a ‘Friday’ meaning he makes more from people that don’t stay overnight. At this point I told him I will book online as they had better rates. My towels were not changed neither was my bed made. Nice place terrible staff

Felt pestered by front desk staff. Seemed like he was watching my room all night. Was very Uncomfortable

Staff need more training.

Worst place I've ever stayed at. The 2 guys of indian descent working at the front desk were very rude. My wife and i ask to have 2 room keys and they kept malfunctioning to the point we had to go to the front desk multiple times to get our room key programed. The room smelled terrible and the bathroom sink would not drain. The toilet paper that was there was less than a quarter of the roll. footprints n shoe prints were in the shower. We decided to check out a day early because we couldn't bare to stay another day in that place. The indian guys that were behind the counter came to our car n got aggressive asking us why we chose to leave. I said for our own reasons n he started getting aggressive intil i told him im a Gov't official take it easy. Also the parking lot dont have enough space for the rooms they sell so they will tell u to go look for parking in the streets.

This property is safe and clean and great customer service.

It was just way too far for a restaurant or to get food and it's a long walk to the train

The room was very clean but the bathroom could use an update. All in all a great deal and in a central location in the Bronx.

Good location for a quick overnight

The shower was great. Not too far from Mass transit. I requested a change of sheet and was accommodated. Would visit again.

Was a good location, very quiet and close to the mall. The only things I would suggest is them making sure no hair is left behind after cleaning the space and carefully check for burnt blankets because there were a few holes in the top sheet.

Hotel Opus is within walking distance of the bus and subway. There's ample parking. It's relatively quiet. The mall, restaurants, convenience stores, gas station, shopping center, fast food places are within 10 mins drive. It was perfect for my 8 nights stay. Just note, there is no elevator but it's only 2 storeys.

Location was good for me. Around the hotel very dirty; lots of noise; no remote control for the TV; no microwave and the WiFi is a joke. I spent 2 nights with no TV. No coffee or tea in the room. Not recommended!

I paid $196,28, my husband and I had a wedding party, we couldn't enjoyed it. When we arrived to Opus our impression was terrible, the neighborhood is dangerous, and it isn't a Hotel, it is a motel, stinks marihuana inside the bedroom, the sheets were old and with some cigarettes holes, 3 olds pillows. We decided not to stay, we left the wedding reception early by 10pm, we were scare to stay, when we went to take our belongings we saw so many young women around there going inside the rooms, and loud music around the motel, I guess that was a bar. I don't recommend that place for families, they shouldn't be in expedia. I made the complaint to expedia and they just give me $25 as one keys rewards, I spend almost $200 for nothing, we arrive by 3:pm and we went to the wedding by 5:30. I hope expedia make some filters for the safety of customers. This is a scam.

Good location

Located in between car repair shops, loud and noisy on the property and around all night long, freshened up old motel.

Hotel was very nice and clean. Desk service 24hrs. Breakfast was okay.

Location was good for me. Around the hotel very dirty; lots of noise; no remote control for the TV; no microwave and the WiFi is a joke. I spent 2 nights with no TV. No coffee or tea in the room. Not recommended!

The room wasn't decor attractive. I have been there for few hours and the room decor was different. Also, for overnight they should have a coffee maker at least. If you wanted to see any YouTube, Netflix etc. you have to enter your own personal information.