Pontenuovo Bed

Room was adequate for one night stay. Bed was comfortable and room was clean. Walking distance to Old Town and historic sites.

Great room, close to the old town and convenient for the railway station. The aircon worked well and the manager communicated well.

After staying here, I learned I prefer having a front desk attendant available. All questions were answered through WhatsApp. City taxes are expected to be left in cash at the end of your stay. The Google location searching by business name isn’t right. You need to enter the exact numerical address or you’ll be lead somewhere else by Google Maps. I know this because I got lost after dinner. The entrance isn’t very clear because it’s through a stairway in a gated courtyard. A taxi to here from the airport was 25 euro. A croissant and either juice or coffee is complementary with the provided breakfast ticket at a place down the street but when I bought 1 additional juice, they charged me for 4 items. I don’t know if it was an honest mistake. Regardless, it was a hassle having to confront them about it and they didn’t refund me correctly. So I ended up overcharged.

We had a nice stay

The room was clean and spacious. The property manager was always available online whenever we had questions. We generally enjoyed our stay and were happy with our room. FYI. The electricity went out for two nights in a row, but it could be just a coincidence, and in any case the hotel management cannot influence that anyway. The same goes for the loud noises at night, the hotel cannot really change that either, but just be aware of that — although, it could just be the same throughout the whole city. Also, please pay attention to the city tax, those charges on your receipt that are supposed to be paid at the property may be subject to change.