Royal Central Hotel and Resort The Palm

Hotel que no recomiendo para nada. No respetan las normas covid ningun huesped con mascarilla y el personal no dice nada siendo obligatoria. La piscina un cachondeo la gente reservandose las hamacas dejando una toalla y el personal no dice absolutamente nada. Consigna desastrosa como el hotel no es centrico no hay afluencia de taxis y los pocos que pasan el hotel los hecha fuera para que uses los suyos a un precio desorbitado. La comida un desastre rancho y malo. El servicio de water sports no es ni medio serio porque puedes hasta regatear con los preciosm

Hôtel avec une piscine chauffée et une plage privée à Thé Palm. Le personnel est très sympathique. Le seul point négatif est les travaux juste à côté de l’hôtel.

L'hôtel est excellent. Le chambres sont confortables, les restaurants sont bien, belle plage privée et grande piscine. La vue sur mer et Dubai est belle. Le service en général est top, l'environnement est calme. Le principal point faible est sa localisation (au bout du Palm, loin de tout). De plus, ils n'ont aucune flexibilité sur les changements de dates.

housekeeping came to late - evening!!

Can’t go wrong on the palm? You can if you book here!! Really poor front desk customer service and absolutely NOT a 5 star hotel. Hotel rooms are tired, really needs a refurb, even the sign on the front is half lit. It’s allllll the way round the palm to expect a 15-20 min drive after getting onto the palm, and near lots of construction (Jan 2026) the pool area is nice but just not enough space; people reserving the beds early but not using them and really think the hotel needs to crack down on that. Breakfast was okay. Lots of variety but again people waiting for tables to become available because there’s just not enough space for all the guests… not even peak season! We paid extra for the sea view and it was lovely, balcony not clean though, chairs sticky and glass very dirty. Simply not a 5 star. If you are hoping to have a luxury palm experience, avoid this one, you could get a LOT better for less mainland, and if you’re dead set on the palm, I’d go somewhere else. Make sure you have your passport to check in (unless you have UAE ID) it says it in very very small print Ts&Cs and doesn’t give you that info on the check in information. So we waited for our passports to be couriered and we didn’t even get offered a coffee in the meantime. Was absolutely our fault for not reading the small print but when I say other luxury hotels would have really looked after you… this one was rude and left us in the lobby for 3 hours sat with bags…