Divná pani Luxury Gallery Rooms

Town - lovely, hotel - lovely, room - lovely. General communication - poor. On arrival, there was confusion as to whether we had booked breakfast (even though "free breakfast" is shown on Expedia website.) I deferred to the hotel and agreed that maybe we hadn't since no specific mention on my booking. Well, we had a welcome drink confirmed anyway. No, apparently they don't do this anymore. Nothing offered in return, just hard luck. Later that evening my husband went to turn on the kettle that the hotel had provided in our room and immediately all the electricity went off. He went to inform the hotel and was made to feel that it had to be his fault that this had happened. Three times he told them that he had merely turned on their kettle, nothing else, but each time was questioned further - could it have been something else he did? The next morning we went out for breakfast in a nearby cafe. On checking out we were asked if we had eaten breakfast at the hotel. I confirmed that we had gone elsewhere because we understood that it wasn't included. I was told that the hotel had realised the night before that it was indeed included - it would have been helpful if we had been told at that time. We were offered the chance to have it, but by then it was too late. We were also offered the chance to take some food away with us, but, again, we had to rush and were only able to take 2 croissants. This was, at least, appreciated. Lovely place, but poor customer service.

This review would be different if the weather would have been hot. There is no air conditioning but only a fan. Otherwise it is a nice unique hotel with interesting decor. The receptionist was nice but there is some room for improvement of English skills. The location of the hotel is great with nice views of the main street. While there is traffic noise during the day, it gets quiet at night.

Very nice staff, great and interesting looking hotel, and good location. Only downside is the lack of airconditioning in the room on these hot summer days.

A unique boutique hotel with some much art on the walls you can't see the wall paper. Lots of nice three dimensional art, too. Only drawback is no elevator. A nice little cafe that serves brunch all day.

Good value. Staff were incredibly friendly and very helpful. Room was clean and very comfortable. Very close to the town centre. Parking can be a nightmare in the town, hotel has reserved parking a short walk away.