North Bay

It was the worst stay imaginable. Upon arrival, the room felt hot, and the old air conditioning unit wasn't cooling; the temperature was over 40°C (100°F). We contacted the relevant department, and they said they would send someone. We waited until 7:30 p.m. (having arrived at 3:00 p.m.), but after such a long wait, we went out to eat. When we returned at 9:00 p.m., the room was still hot—above 30°C (84°F)—even though it was night and the weather outside was cool. We called the person in charge again; they claimed someone had already checked it and reported that the unit was working, but that nothing could be done at that hour. We were told we had to spend the night as it was and see who could be sent to check it again the next day. We tried to cancel and request a refund, but were told no; they could only deal with the matter the following day, as there was nothing to be done at that moment. Consequently, we had to endure the heat; my children were uncomfortable and slept without clothes due to the intense heat. The next morning, we woke up hot again, and the apartment had no running water; we couldn't bathe or use the toilet. As a result, we left the apartment before completing our reservation and requested a refund.

Habitación bonita, hay todo lo necesario, bonita vista, solo detalles como el ruido del AC y la piscina no esta terminada

Aire acondicionado ruidoso ….. El apartamento Mal estado en general. Sucio .. todo deteriorado.

There was a disturbance

The apartment was actually very nice. The views are spectacular (9th floor), and the balcony is spacious. The location is nice and quiet, and the interior is nice as well. There are some negative reviews about the shower pressure, but it wasn't as bad as people wrote... I think it could be better but it was okay. The front door lock and doorknob of the unit should be fixed for a smoother entry experience. I had to try the code too many times to get it to open. Overall, the price was very good for this stay. The apartment and views are beautiful.