WE Hotel Toya - Dusit Collection
348 US$
/ noche
Promedio para noviembre
Precios para WE Hotel Toya - Dusit Collection
Selecciona fechas para ver precios y disponibilidad
348 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En WE Hotel Toya - Dusit Collection, los precios por noche son de 256 US$ de media en el mes más barato (marzo) y de 397 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 382 US$ |
| febrero | 397 US$ |
| marzo | 256 US$ |
| abril | 257 US$ |
| mayo | 394 US$ |
| junio | 276 US$ |
| julio | 335 US$ |
| agosto | 347 US$ |
| septiembre | 317 US$ |
| octubre | 365 US$ |
| noviembre | 348 US$ |
| diciembre | 396 US$ |
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nov · 348 US$
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Más caro: febrero (aprox. 397 US$)
Más barato: marzo (aprox. 256 US$)
Acerca de esta propiedad
Relájate gracias a los masajes y aprovecha los prácticos servicios como conexión a Internet wifi gratis o una tienda de recuerdos.
Servicios
Relájate gracias a los masajes y aprovecha los prácticos servicios como conexión a Internet wifi gratis o una tienda de recuerdos.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, atención multilingüe y consigna de equipaje a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
En WE Hotel Toya - Dusit Collection tienes un restaurante a tu disposición para comer algo. ¿Quieres despejarte? Relájate y disfruta con la bebida que quieras en uno de los 2 bares con salón. Se ofrece un desayuno típico de la región todos los días de 07:30 a 09:30 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 55 habitaciones con frigorífico y televisión LCD. Las camas cuentan con colchones con una capa de acolchado adicional, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El cuarto de baño con bañera y ducha independientes está provisto de bañera profunda y artículos de higiene personal gratuitos.
Ubicación
Si decides alojarte en WE Hotel Toya - Dusit Collection de Toyako, estarás en un lago y a menos de 15 minutos a pie de Lago Toya y Parque Nacional Shikotsu-Toya. Además, este hotel se encuentra a 18,7 km de Rusutsu Resort y a 4,8 km de Observatorio Silo.
Qué hay cerca
Lago Toya(0.4 millas)
Parque Nacional Shikotsu-Toya(0.7 millas)
Observatorio Silo(3.1 millas)
Parque memorial de Usuzanfunka(6.7 millas)
Termas de Toyako(7.5 millas)
Cascada Kimundo(7.5 millas)
Museo Científico del Volcán Toyako(7.5 millas)
Paseo del Cráter Nishiyama(7.8 millas)
Onsen de Toyako(8.1 millas)
Showa Shinzan(10.1 millas)
Templo Zenko-ji(11.4 millas)
Estación de Carretera Sobetsu Samuzu(11.5 millas)
Teleférico de Showa Shinzan(11.6 millas)
Rusutsu Resort(11.6 millas)
Montaña Showa-shinzan(11.6 millas)
El aeropuerto más cercano se encuentra en Aeropuerto Nuevo de Chitose (CTS)(65.5 millas)
Aparcamiento
WiFi gratuito
Restaurante
Habitaciones para no fumadores
Consigna de equipajes
Aparcamiento gratuito
Ubicación
Abuta-gun Toyakocho 293-1, Tōya, Toyako, Abuta, Japón
Lago Toya (0.4 millas)
Parque Nacional Shikotsu-Toya (0.7 millas)
Observatorio Silo (3.1 millas)
Parque memorial de Usuzanfunka (6.7 millas)
Termas de Toyako (7.5 millas)
Cascada Kimundo (7.5 millas)
Opciones de habitación
10
Habitación Deluxe, vistas al lago (Triple)
Detalles de la oferta
3× Camas Individuales
Capacidad: 3
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
16
Habitación Deluxe, 1 cama de matrimonio grande, vistas al lago
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
1
Habitación Deluxe, 1 cama individual, vistas al lago
Detalles de la oferta
1 Cama Individual
Capacidad: 2
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
5
Villa, 3 habitaciones
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 6
Aire acondicionadoCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre WE Hotel Toya - Dusit Collection
8.4
Muy bueno
Basado en 1482 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las reseñas, el Hotel WE Toya recibe elogios por sus serenas vistas al lago, su diseño moderno, sus habitaciones limpias y espaciosas, y sus relajantes zonas de onsen, creando un remanso de paz que muchos encontraron tranquilo y bien adaptado para desconectar del bullicio de la ciudad.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las reseñas, el Hotel WE Toya recibe elogios por sus serenas vistas al lago, su diseño moderno, sus habitaciones limpias y espaciosas, y sus relajantes zonas de onsen, creando un remanso de paz que muchos encontraron tranquilo y bien adaptado para desconectar del bullicio de la ciudad.
Las opiniones sobre la comida varían desde excelentes hasta decepcionantes para el precio, y las opciones de restaurantes y actividades cercanas son limitadas, por lo que muchos dependieron de las comidas y el servicio de transporte del hotel. Las habitaciones ofrecen amplias vistas al lago y muchas incluyen bañeras en el balcón; varios señalan peculiaridades de diseño, como grifos bajos o pocos ganchos, problemas de privacidad en torno a los baños al aire libre, insectos ocasionales y, a veces, agua tibia en los onsen exteriores. El servicio se describe con frecuencia como amable y atento, aunque algunos experimentaron fallos de comunicación, errores en el menú, falta de personal o inflexibilidad, y falta de información sobre las opciones. Espere una estancia elegante y tranquila centrada en las vistas y la relajación.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los onsen interiores y exteriores reciben elogios, y muchas habitaciones tienen bañeras en el balcón; sin embargo, algunos informan de piscinas exteriores tibias en invierno, bañeras en las habitaciones que utilizan agua corriente normal y sensaciones de falta de privacidad, así como falta de entretenimiento en las instalaciones. Los huéspedes de las villas pueden necesitar caminar o conducir hasta el onsen principal.
Reseñas de huéspedes relacionadas
10
Ting Yan Tinnie
15 ene 2026
·
Se alojó 1 noche
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
10
Camilla
18 ene 2025
·
Se alojó 4 noches
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
8
So Kuen
1 ago 2023
·
Se alojó 2 noches
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
10
John
5 oct 2023
·
Se alojó 2 noches
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
8
Lisa
16 jul 2025
·
Se alojó 2 noches
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
10
Eddie
16 feb 2023
·
Se alojó 1 noche
沒有太多娛樂設施，員工服務很好
沒有太多娛樂設施，員工服務很好
8
Rex
12 ago 2023
·
Se alojó 1 noche
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
8
Anabela
8 ene 2026
·
Se alojó 2 noches
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
2
Po Yan
13 feb 2023
·
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
6
Shiori
17 oct 2022
·
Se alojó 1 noche
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las zonas de baño se mantienen constantemente limpias y en buen estado. Algunas reseñas mencionan la presencia de insectos, especialmente cerca de los baños al aire libre o las villas.
Reseñas de huéspedes relacionadas
8
PEI CHEN
11 ago 2024
·
Se alojó 1 noche
有蟲可是空間與設計超棒，早餐比較簡略，景觀無敵
有蟲可是空間與設計超棒，早餐比較簡略，景觀無敵
10
Amana
11 ene 2025
·
Se alojó 5 noches
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
10
SEOLA
26 feb 2026
·
Se alojó 3 noches
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
10
Shinya
23 oct 2022
·
Se alojó 1 noche
チェックイン時の接客をはじめ、部屋の清潔感・クオリティ、食事の美味しさ等、どれも素晴らしかったです。
チェックイン時の接客をはじめ、部屋の清潔感・クオリティ、食事の美味しさ等、どれも素晴らしかったです。
8
So Kuen
1 ago 2023
·
Se alojó 2 noches
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
10
Hyun Soon
16 ago 2024
·
Se alojó 1 noche
규모는 작지만 너무너무 깨끗하고 룸의 청결도나 인테리어도 훌륭했어요. 뷰도 너무 좋고 음식도 맛있습니다. 직원들도 매우 친절합니다. 온센탕이 너무 멋졌고 깨끗해서 맘에 쏙 들었어요. 토야호 중심에서 조금 떨어져 있지만 조용히 쉬기에는 최고 입니다.
규모는 작지만 너무너무 깨끗하고 룸의 청결도나 인테리어도 훌륭했어요. 뷰도 너무 좋고 음식도 맛있습니다. 직원들도 매우 친절합니다. 온센탕이 너무 멋졌고 깨끗해서 맘에 쏙 들었어요. 토야호 중심에서 조금 떨어져 있지만 조용히 쉬기에는 최고 입니다.
10
Pok
21 mar 2023
·
Se alojó 2 noches
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
10
Iris
18 dic 2023
·
Se alojó 2 noches
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
8
Anabela
8 ene 2026
·
Se alojó 2 noches
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones ofrecen amplias vistas al lago, camas cómodas y, en muchos casos, bañeras privadas en el balcón. Entre los inconvenientes señalados se incluyen grifos de lavabo bajos, pocos ganchos en el baño, algunas distribuciones no separadas, habitaciones ocasionalmente pequeñas y bañeras en el balcón que pueden parecer expuestas o no están alimentadas por onsen.
Reseñas de huéspedes relacionadas
10
Ting Yan Tinnie
15 ene 2026
·
Se alojó 1 noche
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
10
Tung Yiu
3 jul 2024
·
Se alojó 1 noche
The room is very nice to see the great view.
The room is very nice to see the great view.
8
Kit Fai
24 jun 2024
·
Se alojó 2 noches
陽台露天風呂太簡陋不是溫泉水。房間太細，設備不見豪華。
陽台露天風呂太簡陋不是溫泉水。房間太細，設備不見豪華。
8
yusook
25 jun 2024
·
Se alojó 1 noche
식사가 일본식일줄 알았는데 일본까지 가서 양식이라서 놀라웠고 룸안에화장실이 분리되어있지 않은게좀 이용에불편행ㅎ습니다
식사가 일본식일줄 알았는데 일본까지 가서 양식이라서 놀라웠고 룸안에화장실이 분리되어있지 않은게좀 이용에불편행ㅎ습니다
8
Tan Hwee
31 ago 2024
·
Se alojó 2 noches
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
10
John
5 oct 2023
·
Se alojó 2 noches
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
10
Hee Lee
24 may 2023
·
Se alojó 2 noches
Good size for triple bedder. Nice and quiet. Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering. Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
Good size for triple bedder. Nice and quiet. Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering. Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
10
Brett
21 dic 2025
·
Se alojó 2 noches
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
6
Shiori
17 oct 2022
·
Se alojó 1 noche
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
8
Kazumi
18 ago 2023
·
Se alojó 1 noche
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial. Varios huéspedes mencionaron lagunas en la comunicación y errores en el comedor (falta de explicaciones de los platos, errores en el menú), así como ocasional inflexibilidad o falta de personal.
Reseñas de huéspedes relacionadas
8
Wing yan
8 nov 2025
·
Se alojó 1 noche
designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
10
Amana
11 ene 2025
·
Se alojó 5 noches
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
10
Ting Yan Tinnie
15 ene 2026
·
Se alojó 1 noche
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
4
haiyu
19 oct 2025
·
Se alojó 1 noche
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
10
Camilla
18 ene 2025
·
Se alojó 4 noches
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
4
Geddy
16 oct 2024
·
Se alojó 1 noche
飯店位置離車站太遠，如果接駁部分做不好，等於住客的第一印象就不好，而且接駁車沒有地方放行李，不ok。晚餐很沒誠意，擺盤像法式料理，味道卻像微波食物，出餐順序與時間極糟，餐廳的外場有很大的問題，訓練不足。再來，對於住客的行李配送完全沒有配合度，感覺是個沒有主管的團隊。
飯店位置離車站太遠，如果接駁部分做不好，等於住客的第一印象就不好，而且接駁車沒有地方放行李，不ok。晚餐很沒誠意，擺盤像法式料理，味道卻像微波食物，出餐順序與時間極糟，餐廳的外場有很大的問題，訓練不足。再來，對於住客的行李配送完全沒有配合度，感覺是個沒有主管的團隊。
8
Teng Hui Melissa
28 oct 2023
·
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
8
Anabela
8 ene 2026
·
Se alojó 2 noches
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
10
Brett
21 dic 2025
·
Se alojó 2 noches
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
8
Kazumi
18 ago 2023
·
Se alojó 1 noche
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Entorno tranquilo y pintoresco, alejado del centro de la ciudad, con amplias vistas al lago. Es probable que necesite un coche o el servicio de transporte, y los restaurantes o los puntos de observación de fuegos artificiales cercanos se encuentran a una distancia considerable en coche.
Reseñas de huéspedes relacionadas
6
Junghoon
11 oct 2023
·
Se alojó 1 noche
뷰좋고 식사도 좋습니다. 주변에 산책외는 할꺼 없고 호텔내부도 매우작아요. 불꽃놀이는 안보입니다
뷰좋고 식사도 좋습니다. 주변에 산책외는 할꺼 없고 호텔내부도 매우작아요. 불꽃놀이는 안보입니다
10
SO MAN IRIS
5 may 2024
·
Se alojó 1 noche
位置有點偏遠，適合自駕遊入住。碰巧晚上洞爺湖有煙花，需要駕車20-30分鐘才到達觀賞地點。房內有溫泉，設計特別適合打卡。晚餐是fine dining路線，有別其他溫泉酒店。美觀亦美味。㕑師跟接待的員工溝通上有點問題，入住時已告知兩位不吃魚生，其中一碟魚生已換上天婦羅也十分美味。最後的親子飯接待的待應告知已換成鷄及鷄蛋飯，結果還是魚子魚生飯。
位置有點偏遠，適合自駕遊入住。碰巧晚上洞爺湖有煙花，需要駕車20-30分鐘才到達觀賞地點。房內有溫泉，設計特別適合打卡。晚餐是fine dining路線，有別其他溫泉酒店。美觀亦美味。㕑師跟接待的員工溝通上有點問題，入住時已告知兩位不吃魚生，其中一碟魚生已換上天婦羅也十分美味。最後的親子飯接待的待應告知已換成鷄及鷄蛋飯，結果還是魚子魚生飯。
10
chiufang
23 oct 2024
·
Se alojó 1 noche
I didn’t know the hotel provides shuttle services.
I didn’t know the hotel provides shuttle services.
8
Tan Hwee
31 ago 2024
·
Se alojó 2 noches
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
10
John
5 oct 2023
·
Se alojó 2 noches
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
10
shun fan
4 ago 2023
·
Se alojó 1 noche
遠離溫泉街.享受一個寧靜舒適的假期.
遠離溫泉街.享受一個寧靜舒適的假期.
8
Rex
12 ago 2023
·
Se alojó 1 noche
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
10
Kok
25 feb 2025
·
Se alojó 2 noches
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
8
Teng Hui Melissa
28 oct 2023
·
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
10
Kevin
22 jun 2025
·
Se alojó 2 noches
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones son inconsistentes: algunos disfrutaron de cenas sabrosas y buenos desayunos, mientras que otros encontraron las comidas decepcionantes para el precio, con explicaciones limitadas o errores ocasionales. Dada la escasez de alternativas cercanas, muchos comensales dependen de las opciones disponibles en el hotel.
Reseñas de huéspedes relacionadas
10
Ting Yan Tinnie
15 ene 2026
·
Se alojó 1 noche
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
4
haiyu
19 oct 2025
·
Se alojó 1 noche
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
10
SEOLA
26 feb 2026
·
Se alojó 3 noches
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
6
kazuyoshi
9 jul 2024
·
Se alojó 1 noche
古い老人施設をリノベしたホテル 内装は頑張って綺麗にしたけど 外観が残念過ぎで 着いた時点でテンションだだ下がり 一泊1人4万はどうだろう？ 外国人なら安いのかもだが 日本人にとってはコスパ悪い ただ夕食は結構良かった（特に野菜）し ドリンク類も安かった しかし朝食は残念過ぎ 今どきビジネスホテルでも 余程良い物が出る
古い老人施設をリノベしたホテル 内装は頑張って綺麗にしたけど 外観が残念過ぎで 着いた時点でテンションだだ下がり 一泊1人4万はどうだろう？ 外国人なら安いのかもだが 日本人にとってはコスパ悪い ただ夕食は結構良かった（特に野菜）し ドリンク類も安かった しかし朝食は残念過ぎ 今どきビジネスホテルでも 余程良い物が出る
8
Lisa
16 jul 2025
·
Se alojó 2 noches
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
6
BO
28 abr 2023
·
Se alojó 1 noche
酒店设计感很强，但是地理位置比较偏，没有自驾游的会很不方便，周边没有吃的饭店。酒店的品质一般，性价比不高。早餐不好吃。
酒店设计感很强，但是地理位置比较偏，没有自驾游的会很不方便，周边没有吃的饭店。酒店的品质一般，性价比不高。早餐不好吃。
10
Pok
21 mar 2023
·
Se alojó 2 noches
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
10
Kevin
22 jun 2025
·
Se alojó 2 noches
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
2
Po Yan
13 feb 2023
·
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
4
Calvin
30 oct 2025
·
Se alojó 1 noche
For the price point of this hotel, the food was sub par.
For the price point of this hotel, the food was sub par.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Laurent
hace 2 semanas
·
Se alojó 1 noche
Un très bel hôtel design avec vue imprenable sur le lac Toya. Personnel extrêmement attentionné et service irréprochable. Délicieux dîner kaiseki et onsen public de qualité et appréciable en fin de journée. Notre chambre (406) était très spacieuse et disposait d'un bain extérieur privé donnant sur le lac. Les prix sont assez élevés par rapport à d'autres hôtels au Japon mais le luxe et l'expérience globale en valent largement la peine.
Un très bel hôtel design avec vue imprenable sur le lac Toya. Personnel extrêmement attentionné et service irréprochable. Délicieux dîner kaiseki et onsen public de qualité et appréciable en fin de journée. Notre chambre (406) était très spacieuse et disposait d'un bain extérieur privé donnant sur le lac. Les prix sont assez élevés par rapport à d'autres hôtels au Japon mais le luxe et l'expérience globale en valent largement la peine.
10
Chun Wai Kenny
hace 4 semanas
·
Se alojó 1 noche
Convenient and rooms are clean
Convenient and rooms are clean
10
CHANGCHI
23 sept 2026
·
Se alojó 1 noche
服務態度熱忱，設施完整舒服，早餐很好吃，非常推薦！
服務態度熱忱，設施完整舒服，早餐很好吃，非常推薦！
6
HIU CHING
7 sept 2026
·
Se alojó 2 noches
Cleanliness: Private outdoor Onsen: The tub is full of visible mould at base and corners. Lots of spider webs and lots of huge red spiders (at least 5) dangling on the ceiling. We didn't use or even go out throughout our stay, though the view is a spot on! Public Onsen: Quiet. Yet cleanliness is not detailed. Water scum stains on the glass, a little mouldy smell too. The Room: The corner protection of our bed came off every time we walked by, they doesn’t stick properly anymore yet no one change them. Wonder how their housekeeping do their work and how can they put guest in room like that? The floor of the shower had visible repair mark. That was so poorly done and doesn’t match with the price tag of the room. Food: We chose half board. Bfast is minimal yet fresh. Dinner is surprisingly good, esp Shabu Shabu. Service: Super good. They speak softly, ambience is quiet. Attentive. Even the hotline staff is helpful. They make up the bad experience from the scary spider and poorly maintained room. Parking: Ample space. The hotel is not at busy area, a little up the hill facing Toya Lake, we don't mind cuz we drive, we prefer the quietness. They offer free shuttle to Toya town and firework pier etc, which is ard 15 mins drive.
Cleanliness: Private outdoor Onsen: The tub is full of visible mould at base and corners. Lots of spider webs and lots of huge red spiders (at least 5) dangling on the ceiling. We didn't use or even go out throughout our stay, though the view is a spot on! Public Onsen: Quiet. Yet cleanliness is not detailed. Water scum stains on the glass, a little mouldy smell too. The Room: The corner protection of our bed came off every time we walked by, they doesn’t stick properly anymore yet no one change them. Wonder how their housekeeping do their work and how can they put guest in room like that? The floor of the shower had visible repair mark. That was so poorly done and doesn’t match with the price tag of the room. Food: We chose half board. Bfast is minimal yet fresh. Dinner is surprisingly good, esp Shabu Shabu. Service: Super good. They speak softly, ambience is quiet. Attentive. Even the hotline staff is helpful. They make up the bad experience from the scary spider and poorly maintained room. Parking: Ample space. The hotel is not at busy area, a little up the hill facing Toya Lake, we don't mind cuz we drive, we prefer the quietness. They offer free shuttle to Toya town and firework pier etc, which is ard 15 mins drive.
10
ChunSheng
6 sept 2026
·
Se alojó 2 noches
服務好 房間又漂亮又大又乾淨 隔音也很好 泡湯的地方風景很漂亮 吃早餐的地方風景也很美 都是湖景 陽台還有木桶可以泡澡 但比較赤裸一點 雖然地點偏僻一點 但住起來非常舒服
服務好 房間又漂亮又大又乾淨 隔音也很好 泡湯的地方風景很漂亮 吃早餐的地方風景也很美 都是湖景 陽台還有木桶可以泡澡 但比較赤裸一點 雖然地點偏僻一點 但住起來非常舒服
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 22:00
Antes de la(s) 10:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-06: NO DATA
- 2026-11-07: 299.01353751287843USD
- 2026-11-08: 228.46509276649476USD
- 2026-11-09: 276.69193985522463USD
- 2026-11-10: 244.05884143904115USD
- 2026-11-11: 242.47707374432372USD
- 2026-11-12: 245.6181074546356USD
- 2026-11-13: 257.0367146373138USD
- 2026-11-14: 284.0358892368164USD
- 2026-11-15: 237.80929345188903USD
- 2026-11-16: 237.80929345188903USD
- 2026-11-17: 263.69265349443054USD
- 2026-11-18: 274.0441232219238USD
- 2026-11-19: 228.7189042234497USD
- 2026-11-20: 228.7189042234497USD
- 2026-11-21: 392.946125192688USD
- 2026-11-22: 244.39808444114684USD
- 2026-11-23: 259.96572572332764USD
- 2026-11-24: 254.06059119213867USD
- 2026-11-25: 254.06059119213867USD
- 2026-11-26: 228.7189042234497USD
- 2026-11-27: 254.06059119213867USD
- 2026-11-28: 305.0186114745483USD
- 2026-11-29: 256.0090189008636USD
- 2026-11-30: 284.0358892368164USD
- 2026-12-01: 264.05235720703126USD
- 2026-12-02: 264.05235720703126USD
- 2026-12-03: 264.05235720703126USD
- 2026-12-04: 314.01118728149413USD
- 2026-12-05: 352.9790611331177USD
- 2026-12-06: 314.01118728149413USD
- 2026-12-07: 313.0119970735474USD
- 2026-12-08: 308.01611406610107USD
- 2026-12-09: 314.01118728149413USD
- 2026-12-10: 313.0119970735474USD
- 2026-12-11: 318.00788008099363USD
- 2026-12-12: 372.9625931629028USD
- 2026-12-13: 342.9872951182251USD
- 2026-12-14: 342.9872951182251USD
- 2026-12-15: 340.8590410653076USD
- 2026-12-16: 314.01118728149413USD
- 2026-12-17: 308.01611406610107USD
- 2026-12-18: 313.0119970735474USD
- 2026-12-19: 351.93993597235107USD
- 2026-12-20: 343.9864853261719USD
- 2026-12-21: 331.0071834498596USD
- 2026-12-22: 332.9955291033325USD
- 2026-12-23: 333.9947193112793USD
- 2026-12-24: 336.99225591897584USD
- 2026-12-25: 342.9872951182251USD
- 2026-12-26: 402.93789120758055USD
- 2026-12-27: 431.91399904431154USD
- 2026-12-28: 431.91399904431154USD
- 2026-12-29: 431.91399904431154USD
- 2026-12-30: 531.8316591932373USD
- 2026-12-31: 530.8324689852906USD
- 2027-01-01: 481.34326579211427USD
- 2027-01-02: 480.87363891082765USD
- 2027-01-03: 431.91399904431154USD
- 2027-01-04: 331.0371516725464USD
- 2027-01-05: 332.9955291033325USD
- 2027-01-06: 335.71328292828366USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 20 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Los huéspedes que viajen con un animal de asistencia deben ponerse en contacto con el alojamiento antes de su llegada al hotel.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- El Ministerio de Sanidad, Trabajo y Bienestar japonés requiere que los turistas internacionales presenten el número y la nacionalidad del pasaporte al registrarse en cualquier tipo de alojamiento (hostal, hotel, motel, etc. ). Asimismo, los gerentes de estos alojamientos deben realizar una fotocopia de los pasaportes de todos los huéspedes y conservarla en sus archivos.
- Algunos alojamientos no permiten que los huéspedes con tatuajes usen los baños públicos de las instalaciones.
- Desayuno típico de la región: 3630 JPY por adulto y 1815 JPY por menor (precio aproximado)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
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