WE Hotel Toya - Dusit Collection
US$ 348
/noite
Média para novembro
Preços para WE Hotel Toya - Dusit Collection
Selecione datas para ver preços e disponibilidade
US$ 348
/noite
Média para novembro
Preços médios mensais
Em WE Hotel Toya - Dusit Collection, o preço por noite é, em média, US$ 256 no mês mais barato (março) e US$ 397 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 382 |
| fevereiro | US$ 397 |
| março | US$ 256 |
| abril | US$ 257 |
| maio | US$ 394 |
| junho | US$ 276 |
| julho | US$ 335 |
| agosto | US$ 347 |
| setembro | US$ 317 |
| outubro | US$ 365 |
| novembro | US$ 348 |
| dezembro | US$ 396 |
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nov. · US$ 348
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Mais caro: fevereiro (aprox. US$ 397)
Mais barato: março (aprox. US$ 256)
Sobre este alojamento
Mime-se com o serviço de massagens e aproveite outras comodidades à sua disposição, incluindo Wi-fi grátis e uma loja de presentes/quiosque de jornais.
Comodidades
Mime-se com o serviço de massagens e aproveite outras comodidades à sua disposição, incluindo Wi-fi grátis e uma loja de presentes/quiosque de jornais.
Comodidades para negócios
As principais comodidades incluem uma receção aberta 24 horas, assistência multilingue e armazenamento de bagagem. Há estacionamento grátis no local.
Restaurante
Para recarregar baterias, dirija-se ao restaurante dWE Hotel Toya - Dusit Collection. Aproveite ainda para tomar um copo entre dois dedos de conversa num dos 2 bares/lounges. Este hotel serve pequenos-almoços de cozinha local diariamente entre as 7:30 e as 9:30 mediante uma sobretaxa.
Quartos
Sinta-se em casa num dos 55 quartos, com um frigorífico e um televisor LCD. As camas têm colchões pillowtop, edredões de penas e roupa de alta qualidade. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais digitais. As casas de banho dispõem de um polibã e uma banheira separados, uma banheira de imersão total e artigos de higiene grátis.
Localização
Ao alojar-se WE Hotel Toya - Dusit Collection em Toyako, ficará junto ao lago, a 15 minutos a pé de Lake Toya e de Parque Nacional de Shikotsu-Toya. Este hotel está a 18,7 km (11,6 mi) de Rusutsu Resort e a 4,8 km (3 mi) de Observatório Silo.
O que há nas proximidades
Lake Toya(0.4 milhas)
Parque Nacional de Shikotsu-Toya(0.7 milhas)
Observatório Silo(3.1 milhas)
Parque Memorial de Usuzanfunka(6.7 milhas)
Fontes Termais de Toyako(7.5 milhas)
Cascata Kimundo(7.5 milhas)
Museu de Ciências do Vulcão Toyako(7.5 milhas)
Caminhada da Cratera Nishiyama(7.8 milhas)
Fonte Termal de Toyako(8.1 milhas)
Showa Shinzan(10.1 milhas)
Templo de Zenkō-ji(11.4 milhas)
Estação Rodoviária Sobetsu Samuzu(11.5 milhas)
Teleférico de Shōwa-shinzan(11.6 milhas)
Rusutsu Resort(11.6 milhas)
Shōwa-shinzan(11.6 milhas)
O aeroporto principal mais próximo é o de Aeroporto Novo de Chitose (CTS)(65.5 milhas)
Estacionamento
Wi-fi gratuito
Restaurante
Quartos de não fumadores
Depósito de bagagem
Estacionamento gratuito
Localização
Abuta-gun Toyakocho 293-1, Toya, Toyako, Abuta, Japão
Lake Toya (0.4 milhas)
Parque Nacional de Shikotsu-Toya (0.7 milhas)
Observatório Silo (3.1 milhas)
Parque Memorial de Usuzanfunka (6.7 milhas)
Fontes Termais de Toyako (7.5 milhas)
Cascata Kimundo (7.5 milhas)
Opções de quartos
10
Quarto Deluxe, vista para o lago (Triple)
Detalhes do quarto
3× Camas Individuais
Dormidas 3
Ar condicionadoAquecimentoWi-Fi (gratuito)
16
Quarto Deluxe, 1 cama king-size, vista para o lago
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
1
Quarto Deluxe, 1 cama individual, vista para o lago
Detalhes do quarto
1 Cama Individual
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
5
Villa, 3 quartos
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre WE Hotel Toya - Dusit Collection
8.4
Muito Bom
Com base em 1.482 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Em avaliações, o WE Hotel Toya recebe elogios pelas vistas serenas do lago, design moderno, quartos limpos e espaçosos e áreas de onsen relaxantes, criando um refúgio tranquilo que muitos acharam pacífico e adequado para relaxar longe da cidade.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Em avaliações, o WE Hotel Toya recebe elogios pelas vistas serenas do lago, design moderno, quartos limpos e espaçosos e áreas de onsen relaxantes, criando um refúgio tranquilo que muitos acharam pacífico e adequado para relaxar longe da cidade.
O feedback sobre a comida varia de excelente a decepcionante pelo preço, e as opções de restaurantes e atividades próximas são limitadas, então muitos confiaram nas refeições e no transporte do hotel. Os quartos oferecem vistas amplas do lago e muitos incluem banheiras na varanda; vários mencionam peculiaridades no design, como torneiras baixas ou poucos ganchos, preocupações com a privacidade em torno das banheiras ao ar livre, insetos ocasionais e, às vezes, água morna nas piscinas externas de onsen. O serviço é frequentemente descrito como amigável e atencioso, embora alguns tenham enfrentado falhas de comunicação, erros no cardápio, falta de pessoal ou inflexibilidade e informações ausentes sobre as opções. Espere uma estadia elegante e tranquila, focada em vistas e relaxamento.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Os onsen internos e externos recebem elogios, e muitos quartos possuem banheiras na varanda; no entanto, alguns relataram piscinas externas mornas no inverno, banheiras nos quartos que usam água quente normal e sensação de exposição, e entretenimento limitado no local. Os hóspedes de villas podem precisar caminhar ou dirigir até o onsen principal.
Avaliações dos hóspedes relacionadas
10
Ting Yan Tinnie
15 de jan. de 2026
·
A estadia foi de 1 noite
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
10
Camilla
18 de jan. de 2025
·
A estadia foi de 4 noites
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
8
So Kuen
1 de ago. de 2023
·
A estadia foi de 2 noites
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
10
John
5 de out. de 2023
·
A estadia foi de 2 noites
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
8
Lisa
16 de jul. de 2025
·
A estadia foi de 2 noites
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
10
Eddie
16 de fev. de 2023
·
A estadia foi de 1 noite
沒有太多娛樂設施，員工服務很好
沒有太多娛樂設施，員工服務很好
8
Rex
12 de ago. de 2023
·
A estadia foi de 1 noite
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
8
Anabela
8 de jan. de 2026
·
A estadia foi de 2 noites
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
2
Po Yan
13 de fev. de 2023
·
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
6
Shiori
17 de out. de 2022
·
A estadia foi de 1 noite
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas de banho são consistentemente limpos e bem conservados. Algumas avaliações mencionam insetos, especialmente perto das banheiras ao ar livre ou das villas.
Avaliações dos hóspedes relacionadas
8
PEI CHEN
11 de ago. de 2024
·
A estadia foi de 1 noite
有蟲可是空間與設計超棒，早餐比較簡略，景觀無敵
有蟲可是空間與設計超棒，早餐比較簡略，景觀無敵
10
Amana
11 de jan. de 2025
·
A estadia foi de 5 noites
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
10
SEOLA
26 de fev. de 2026
·
A estadia foi de 3 noites
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
10
Shinya
23 de out. de 2022
·
A estadia foi de 1 noite
チェックイン時の接客をはじめ、部屋の清潔感・クオリティ、食事の美味しさ等、どれも素晴らしかったです。
チェックイン時の接客をはじめ、部屋の清潔感・クオリティ、食事の美味しさ等、どれも素晴らしかったです。
8
So Kuen
1 de ago. de 2023
·
A estadia foi de 2 noites
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
10
Hyun Soon
16 de ago. de 2024
·
A estadia foi de 1 noite
규모는 작지만 너무너무 깨끗하고 룸의 청결도나 인테리어도 훌륭했어요. 뷰도 너무 좋고 음식도 맛있습니다. 직원들도 매우 친절합니다. 온센탕이 너무 멋졌고 깨끗해서 맘에 쏙 들었어요. 토야호 중심에서 조금 떨어져 있지만 조용히 쉬기에는 최고 입니다.
규모는 작지만 너무너무 깨끗하고 룸의 청결도나 인테리어도 훌륭했어요. 뷰도 너무 좋고 음식도 맛있습니다. 직원들도 매우 친절합니다. 온센탕이 너무 멋졌고 깨끗해서 맘에 쏙 들었어요. 토야호 중심에서 조금 떨어져 있지만 조용히 쉬기에는 최고 입니다.
10
Pok
21 de mar. de 2023
·
A estadia foi de 2 noites
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
10
Iris
18 de dez. de 2023
·
A estadia foi de 2 noites
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
8
Anabela
8 de jan. de 2026
·
A estadia foi de 2 noites
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos oferecem vistas amplas do lago, camas confortáveis e, em muitos casos, banheiras privativas na varanda. As desvantagens notadas incluem torneiras baixas na pia, poucos ganchos no banheiro, alguns layouts não separados, quartos pequenos ocasionais e banheiras na varanda que parecem expostas ou não são alimentadas por onsen.
Avaliações dos hóspedes relacionadas
10
Ting Yan Tinnie
15 de jan. de 2026
·
A estadia foi de 1 noite
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
10
Tung Yiu
3 de jul. de 2024
·
A estadia foi de 1 noite
The room is very nice to see the great view.
The room is very nice to see the great view.
8
Kit Fai
24 de jun. de 2024
·
A estadia foi de 2 noites
陽台露天風呂太簡陋不是溫泉水。房間太細，設備不見豪華。
陽台露天風呂太簡陋不是溫泉水。房間太細，設備不見豪華。
8
yusook
25 de jun. de 2024
·
A estadia foi de 1 noite
식사가 일본식일줄 알았는데 일본까지 가서 양식이라서 놀라웠고 룸안에화장실이 분리되어있지 않은게좀 이용에불편행ㅎ습니다
식사가 일본식일줄 알았는데 일본까지 가서 양식이라서 놀라웠고 룸안에화장실이 분리되어있지 않은게좀 이용에불편행ㅎ습니다
8
Tan Hwee
31 de ago. de 2024
·
A estadia foi de 2 noites
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
10
John
5 de out. de 2023
·
A estadia foi de 2 noites
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
10
Hee Lee
24 de mai. de 2023
·
A estadia foi de 2 noites
Good size for triple bedder. Nice and quiet. Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering. Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
Good size for triple bedder. Nice and quiet. Cons are No hook for hanging clothes or towel in bathroom except the bar which outside there door. We needed to hang a bag to contain our clothing inside while showering. Tap at basins are very low, when one needs to fill up flask, have to do it with shower head inside bathroom.
10
Brett
21 de dez. de 2025
·
A estadia foi de 2 noites
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
6
Shiori
17 de out. de 2022
·
A estadia foi de 1 noite
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
高台の高層階から望む、洞爺湖へ開けた眺望は素晴らしかったです。 客室バルコニーの露天風呂はメッシュフェンスのみだった為、入浴する勇気は無く。もう少し民家に対して目隠しがあれば…と思うと残念。 大浴場の露天風呂も、きっと外から裸が見えるのだろうな…と諦めと覚悟で湯船に浸かりました。 しかし、ロケーションと眺めと浴槽の設計は本当に素晴らしく、光り輝く水面に体を浸しながらワクワクドキドキする開放的な入浴体験でした。 朝風呂もお薦めです。 内装と増築を織り混ぜたリノベーションでの変貌ぶりは驚きました。 ただし、お部屋のクォリティに比して、夕食とスタッフの接客が残念でした。 夕食は9000円のコースなので期待しましたが、、可もなく不可もなくもうひとつでした。 スタッフの方々への印象は、食事の時間だから余計にだらしない身なりとボソボソとした話し方が気になりました。辛辣な口コミを書くのは初めてですが非常に勿体ない。 金額は高すぎる印象です。 宿泊代がそれなりに高いので、もう少し洗練されたサービスへ変わっていくことを期待します。
8
Kazumi
18 de ago. de 2023
·
A estadia foi de 1 noite
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
A equipe é frequentemente amigável e prestativa. Vários hóspedes citaram lacunas de comunicação e erros no restaurante (sem explicações sobre os pratos, erros no cardápio), além de inflexibilidade ou falta de pessoal ocasionais.
Avaliações dos hóspedes relacionadas
8
Wing yan
8 de nov. de 2025
·
A estadia foi de 1 noite
designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
designer Kuma is a sure win price is set too high hence we were the only tenants mix up of menu should not happen at this price level
10
Amana
11 de jan. de 2025
·
A estadia foi de 5 noites
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
10
Ting Yan Tinnie
15 de jan. de 2026
·
A estadia foi de 1 noite
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
4
haiyu
19 de out. de 2025
·
A estadia foi de 1 noite
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
10
Camilla
18 de jan. de 2025
·
A estadia foi de 4 noites
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
4
Geddy
16 de out. de 2024
·
A estadia foi de 1 noite
飯店位置離車站太遠，如果接駁部分做不好，等於住客的第一印象就不好，而且接駁車沒有地方放行李，不ok。晚餐很沒誠意，擺盤像法式料理，味道卻像微波食物，出餐順序與時間極糟，餐廳的外場有很大的問題，訓練不足。再來，對於住客的行李配送完全沒有配合度，感覺是個沒有主管的團隊。
飯店位置離車站太遠，如果接駁部分做不好，等於住客的第一印象就不好，而且接駁車沒有地方放行李，不ok。晚餐很沒誠意，擺盤像法式料理，味道卻像微波食物，出餐順序與時間極糟，餐廳的外場有很大的問題，訓練不足。再來，對於住客的行李配送完全沒有配合度，感覺是個沒有主管的團隊。
8
Teng Hui Melissa
28 de out. de 2023
·
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
8
Anabela
8 de jan. de 2026
·
A estadia foi de 2 noites
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
view and villa was spectacular, but their service waqs poor, lack of staff and inflexibility. the rooms also have sink bugs (we killed 3) around so pest control is needed. the villa was luxurious but the villa is away from the main building so villa guest are on their own pretty much with zero support. the onsen is also in main building so u have to drive to get there or walk in the snow. veryall value for money (given its 1000$ USD a night...im not sure its value for money is there...maybe 600USD / night more like it.
10
Brett
21 de dez. de 2025
·
A estadia foi de 2 noites
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
8
Kazumi
18 de ago. de 2023
·
A estadia foi de 1 noite
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
隈研吾デザインで落ち着いた雰囲気のホテルでした。 客室も広々としており、窓から洞爺湖を眺めました。部屋のベランダにある露天風呂もヒノキの香りが気持ちよかったです。 料理についても、道産食材を使いとても美味しかったです。しかし、スタッフが外国人のため、料理の説明がなく残念でした。 厨房の慌ただしさが音で少々聞こえてしまうので、ラグジュアリーホテルにしては、落ち着きが足りないと思います。 朝食もプレートとビュッフェの兼用タイプでしたが、説明が足りなく、ビュッフェを十分に堪能できませんでした。 また、ホテル全体の雰囲気はとても素晴らしいですが、デザイン性にこだわっているためか時々使い勝手が悪い点もありました。 大浴場のシャワーの水圧が弱い 大浴場の着替え場所に扇風機がなく、暑かった
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização tranquila e pitoresca, longe da cidade principal, com vistas amplas do lago. Você provavelmente precisará de um carro ou do transporte do hotel, e restaurantes ou pontos para assistir aos fogos de artifício nas proximidades ficam a uma curta distância de carro.
Avaliações dos hóspedes relacionadas
6
Junghoon
11 de out. de 2023
·
A estadia foi de 1 noite
뷰좋고 식사도 좋습니다. 주변에 산책외는 할꺼 없고 호텔내부도 매우작아요. 불꽃놀이는 안보입니다
뷰좋고 식사도 좋습니다. 주변에 산책외는 할꺼 없고 호텔내부도 매우작아요. 불꽃놀이는 안보입니다
10
SO MAN IRIS
5 de mai. de 2024
·
A estadia foi de 1 noite
位置有點偏遠，適合自駕遊入住。碰巧晚上洞爺湖有煙花，需要駕車20-30分鐘才到達觀賞地點。房內有溫泉，設計特別適合打卡。晚餐是fine dining路線，有別其他溫泉酒店。美觀亦美味。㕑師跟接待的員工溝通上有點問題，入住時已告知兩位不吃魚生，其中一碟魚生已換上天婦羅也十分美味。最後的親子飯接待的待應告知已換成鷄及鷄蛋飯，結果還是魚子魚生飯。
位置有點偏遠，適合自駕遊入住。碰巧晚上洞爺湖有煙花，需要駕車20-30分鐘才到達觀賞地點。房內有溫泉，設計特別適合打卡。晚餐是fine dining路線，有別其他溫泉酒店。美觀亦美味。㕑師跟接待的員工溝通上有點問題，入住時已告知兩位不吃魚生，其中一碟魚生已換上天婦羅也十分美味。最後的親子飯接待的待應告知已換成鷄及鷄蛋飯，結果還是魚子魚生飯。
10
chiufang
23 de out. de 2024
·
A estadia foi de 1 noite
I didn’t know the hotel provides shuttle services.
I didn’t know the hotel provides shuttle services.
8
Tan Hwee
31 de ago. de 2024
·
A estadia foi de 2 noites
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
10
John
5 de out. de 2023
·
A estadia foi de 2 noites
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
10
shun fan
4 de ago. de 2023
·
A estadia foi de 1 noite
遠離溫泉街.享受一個寧靜舒適的假期.
遠離溫泉街.享受一個寧靜舒適的假期.
8
Rex
12 de ago. de 2023
·
A estadia foi de 1 noite
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
10
Kok
25 de fev. de 2025
·
A estadia foi de 2 noites
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
You need a transport to get around. There is only 1 small resturant within walking distance if you are not planning to have all yoir meals in the hotel. The nearest dining area is about 20mins drive from the hotel. Oversall it is a very beautiful hotel with large space.
8
Teng Hui Melissa
28 de out. de 2023
·
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
10
Kevin
22 de jun. de 2025
·
A estadia foi de 2 noites
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback é inconsistente: alguns apreciaram jantares saborosos e bons cafés da manhã, enquanto outros acharam as refeições decepcionantes pelo preço, com explicações limitadas ou erros ocasionais. Com poucas alternativas nas proximidades, muitos clientes dependem das opções do local.
Avaliações dos hóspedes relacionadas
10
Ting Yan Tinnie
15 de jan. de 2026
·
A estadia foi de 1 noite
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
4
haiyu
19 de out. de 2025
·
A estadia foi de 1 noite
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
I’m very disappointed with this hotel. Both dinner and breakfast were poor in quality and taste — definitely not worth the price for one night. In addition, the service attitude was bad. The staff simply placed the food on the table without explaining what it was, and didn’t say a single word throughout the whole meal. Is this really the standard of service in the hotel? Not recommended!!
10
SEOLA
26 de fev. de 2026
·
A estadia foi de 3 noites
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
고요한 we hotel에서 잘 쉬고 잘먹고 왔습니다. 눈이 많이 오고 인프라가 적은 곳이어서 걱정이 조금 있있었는데 친절한 직원분들과 깨끗한 객실에서 맘 놓고 잘 쉬었어요. 특히 조식과 석식시간이 아주 편안하게 제찰 식재료로 식사할수 있어서 아주 좋았습니다. 3일동안의 저녁식사를 하는동안 메뉴가 겹치지 않게 신경써주신 부분도 너무 감사했어요! (우엉스프가 너무 맛있어서 또 생각납니다^^) 다음에 따듯한때 다시 방문하고 싶습니다.
6
kazuyoshi
9 de jul. de 2024
·
A estadia foi de 1 noite
古い老人施設をリノベしたホテル 内装は頑張って綺麗にしたけど 外観が残念過ぎで 着いた時点でテンションだだ下がり 一泊1人4万はどうだろう？ 外国人なら安いのかもだが 日本人にとってはコスパ悪い ただ夕食は結構良かった（特に野菜）し ドリンク類も安かった しかし朝食は残念過ぎ 今どきビジネスホテルでも 余程良い物が出る
古い老人施設をリノベしたホテル 内装は頑張って綺麗にしたけど 外観が残念過ぎで 着いた時点でテンションだだ下がり 一泊1人4万はどうだろう？ 外国人なら安いのかもだが 日本人にとってはコスパ悪い ただ夕食は結構良かった（特に野菜）し ドリンク類も安かった しかし朝食は残念過ぎ 今どきビジネスホテルでも 余程良い物が出る
8
Lisa
16 de jul. de 2025
·
A estadia foi de 2 noites
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
The hotel looks absolutely stunning, the window is beautiful, you can see the whole lake view. It looks like a painting. The food is amazing, I told the hotel that I don’t eat fish and they were able to offer me alternatives. There is one outdoor onsen and one indoor, both are stunning. But, as an onsen hotel, there is not much to do within the hotel nor around the hotel. I didn’t know there is Omakase option until the day I leave, I hope the staff told me about it.
6
BO
28 de abr. de 2023
·
A estadia foi de 1 noite
酒店设计感很强，但是地理位置比较偏，没有自驾游的会很不方便，周边没有吃的饭店。酒店的品质一般，性价比不高。早餐不好吃。
酒店设计感很强，但是地理位置比较偏，没有自驾游的会很不方便，周边没有吃的饭店。酒店的品质一般，性价比不高。早餐不好吃。
10
Pok
21 de mar. de 2023
·
A estadia foi de 2 noites
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
員工態度友善，房間設施完善。 晚餐十分豐富美味，浴場十分整潔，風景也非常好
10
Kevin
22 de jun. de 2025
·
A estadia foi de 2 noites
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
2
Po Yan
13 de fev. de 2023
·
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
Meal included in the restaurant is worst i ever had in japan onsen hotel. And the bot bath at room is only hot water but not onsen, which is totally exposed to public. The only good part is the hotel view of lake toya
4
Calvin
30 de out. de 2025
·
A estadia foi de 1 noite
For the price point of this hotel, the food was sub par.
For the price point of this hotel, the food was sub par.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Laurent
há 2 semanas
·
A estadia foi de 1 noite
Un très bel hôtel design avec vue imprenable sur le lac Toya. Personnel extrêmement attentionné et service irréprochable. Délicieux dîner kaiseki et onsen public de qualité et appréciable en fin de journée. Notre chambre (406) était très spacieuse et disposait d'un bain extérieur privé donnant sur le lac. Les prix sont assez élevés par rapport à d'autres hôtels au Japon mais le luxe et l'expérience globale en valent largement la peine.
Un très bel hôtel design avec vue imprenable sur le lac Toya. Personnel extrêmement attentionné et service irréprochable. Délicieux dîner kaiseki et onsen public de qualité et appréciable en fin de journée. Notre chambre (406) était très spacieuse et disposait d'un bain extérieur privé donnant sur le lac. Les prix sont assez élevés par rapport à d'autres hôtels au Japon mais le luxe et l'expérience globale en valent largement la peine.
10
Chun Wai Kenny
há 4 semanas
·
A estadia foi de 1 noite
Convenient and rooms are clean
Convenient and rooms are clean
10
CHANGCHI
23 de set. de 2026
·
A estadia foi de 1 noite
服務態度熱忱，設施完整舒服，早餐很好吃，非常推薦！
服務態度熱忱，設施完整舒服，早餐很好吃，非常推薦！
6
HIU CHING
7 de set. de 2026
·
A estadia foi de 2 noites
Cleanliness: Private outdoor Onsen: The tub is full of visible mould at base and corners. Lots of spider webs and lots of huge red spiders (at least 5) dangling on the ceiling. We didn't use or even go out throughout our stay, though the view is a spot on! Public Onsen: Quiet. Yet cleanliness is not detailed. Water scum stains on the glass, a little mouldy smell too. The Room: The corner protection of our bed came off every time we walked by, they doesn’t stick properly anymore yet no one change them. Wonder how their housekeeping do their work and how can they put guest in room like that? The floor of the shower had visible repair mark. That was so poorly done and doesn’t match with the price tag of the room. Food: We chose half board. Bfast is minimal yet fresh. Dinner is surprisingly good, esp Shabu Shabu. Service: Super good. They speak softly, ambience is quiet. Attentive. Even the hotline staff is helpful. They make up the bad experience from the scary spider and poorly maintained room. Parking: Ample space. The hotel is not at busy area, a little up the hill facing Toya Lake, we don't mind cuz we drive, we prefer the quietness. They offer free shuttle to Toya town and firework pier etc, which is ard 15 mins drive.
Cleanliness: Private outdoor Onsen: The tub is full of visible mould at base and corners. Lots of spider webs and lots of huge red spiders (at least 5) dangling on the ceiling. We didn't use or even go out throughout our stay, though the view is a spot on! Public Onsen: Quiet. Yet cleanliness is not detailed. Water scum stains on the glass, a little mouldy smell too. The Room: The corner protection of our bed came off every time we walked by, they doesn’t stick properly anymore yet no one change them. Wonder how their housekeeping do their work and how can they put guest in room like that? The floor of the shower had visible repair mark. That was so poorly done and doesn’t match with the price tag of the room. Food: We chose half board. Bfast is minimal yet fresh. Dinner is surprisingly good, esp Shabu Shabu. Service: Super good. They speak softly, ambience is quiet. Attentive. Even the hotline staff is helpful. They make up the bad experience from the scary spider and poorly maintained room. Parking: Ample space. The hotel is not at busy area, a little up the hill facing Toya Lake, we don't mind cuz we drive, we prefer the quietness. They offer free shuttle to Toya town and firework pier etc, which is ard 15 mins drive.
10
ChunSheng
6 de set. de 2026
·
A estadia foi de 2 noites
服務好 房間又漂亮又大又乾淨 隔音也很好 泡湯的地方風景很漂亮 吃早餐的地方風景也很美 都是湖景 陽台還有木桶可以泡澡 但比較赤裸一點 雖然地點偏僻一點 但住起來非常舒服
服務好 房間又漂亮又大又乾淨 隔音也很好 泡湯的地方風景很漂亮 吃早餐的地方風景也很美 都是湖景 陽台還有木桶可以泡澡 但比較赤裸一點 雖然地點偏僻一點 但住起來非常舒服
Políticas da propriedade
Check-in
Check-out
De 15:00 a 22:00
Antes das 10:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-06: NO DATA
- 2026-11-07: 299.01353751287843USD
- 2026-11-08: 228.7189042234497USD
- 2026-11-09: 276.69193985522463USD
- 2026-11-10: 244.05884143904115USD
- 2026-11-11: 242.47707374432372USD
- 2026-11-12: 245.6181074546356USD
- 2026-11-13: 257.0367146373138USD
- 2026-11-14: 284.0358892368164USD
- 2026-11-15: 237.80929345188903USD
- 2026-11-16: 237.80929345188903USD
- 2026-11-17: 263.69265349443054USD
- 2026-11-18: 274.0441232219238USD
- 2026-11-19: 228.7189042234497USD
- 2026-11-20: 228.7189042234497USD
- 2026-11-21: 392.946125192688USD
- 2026-11-22: 244.39808444114684USD
- 2026-11-23: 259.96572572332764USD
- 2026-11-24: 254.06059119213867USD
- 2026-11-25: 254.06059119213867USD
- 2026-11-26: 228.7189042234497USD
- 2026-11-27: 254.06059119213867USD
- 2026-11-28: 305.0186114745483USD
- 2026-11-29: 256.0090189008636USD
- 2026-11-30: 284.0358892368164USD
- 2026-12-01: 264.05235720703126USD
- 2026-12-02: 264.05235720703126USD
- 2026-12-03: 264.05235720703126USD
- 2026-12-04: 314.01118728149413USD
- 2026-12-05: 352.9790611331177USD
- 2026-12-06: 314.01118728149413USD
- 2026-12-07: 313.0119970735474USD
- 2026-12-08: 308.01611406610107USD
- 2026-12-09: 314.01118728149413USD
- 2026-12-10: 313.0119970735474USD
- 2026-12-11: 318.00788008099363USD
- 2026-12-12: 372.9625931629028USD
- 2026-12-13: 342.9872951182251USD
- 2026-12-14: 342.9872951182251USD
- 2026-12-15: 340.8590410653076USD
- 2026-12-16: 314.01118728149413USD
- 2026-12-17: 308.01611406610107USD
- 2026-12-18: 313.0119970735474USD
- 2026-12-19: 351.93993597235107USD
- 2026-12-20: 343.9864853261719USD
- 2026-12-21: 331.0071834498596USD
- 2026-12-22: 332.9955291033325USD
- 2026-12-23: 333.9947193112793USD
- 2026-12-24: 336.99225591897584USD
- 2026-12-25: 342.9872951182251USD
- 2026-12-26: 402.93789120758055USD
- 2026-12-27: 431.91399904431154USD
- 2026-12-28: 431.91399904431154USD
- 2026-12-29: 431.91399904431154USD
- 2026-12-30: 531.8316591932373USD
- 2026-12-31: 530.8324689852906USD
- 2027-01-01: 481.34326579211427USD
- 2027-01-02: 480.87363891082765USD
- 2027-01-03: 431.91399904431154USD
- 2027-01-04: 331.0371516725464USD
- 2027-01-05: 332.9955291033325USD
- 2027-01-06: 335.71328292828366USD
Os funcionários da receção irão receber os clientes à chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 20 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Os clientes que viajem com cães deverão entrar em contacto com o estabelecimento antes da chegada.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O Ministério da Saúde, Trabalho e Bem-estar Social do Japão exige a todos os seus visitantes internacionais que indiquem a nacionalidade e o número do passaporte ao efetuarem o check-in em qualquer tipo de alojamento (pousadas, hotéis, motéis, etc.). Além disso, os proprietários dos alojamentos estão por lei obrigados a fotocopiar os passaportes de todos os clientes e a manter as fotocópias em arquivo.
- Por favor tenha em consideração que alguns alojamentos não permitem que os clientes que tenham tatuagens utilizem as instalações de banho públicas.
- Tarifa de pequeno-almoço inspirado na cozinha local: 3630 JPY por adulto e 1815 JPY por criança (valores aproximados)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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