Salty Jackal Surf Camp

I have paid for the hostel but didn't realize that they don't have reception or anyone working after 8pm. I rang the door bell and called multiple times when I arrived but nobody answered. I couldn't check in and had to book another place last minute. I asked if I could get a credit for the night but they still charged me and wouldn't refund me for the booking and said it was my fault because I didn't notify them that I'll arrive after 8pm. I find the hostel is profit minded and doesn't have the best interest of guests in mind.

Thanks

After travelling the world in more than 75 countries, most of the times staying in hostels, this was the worst experience I’ve ever had by a wider margin. The place has lack of hygiene and smells so bad, they leave the dogs open but don’t clean properly so end up with a terrible smell all over the place. Could even find cockroach and rats. They’ve stolen my money as they refused to check in me because I didn’t have local currency to pay the keys, although nothing stated in T&C. Manager is so unprofessional, I’m going after my rights against this nasty place. I would highly recommend to avoid at all cost - not only because your stay will be unpleasant but also because it’s expensive. Just stay at Prost hotel 200m away - literally almost the same price for a tidy and nice room and a superb breakfast.

Comfortable hostel with good communal areas. Location is walkable to restaurants, the beach, and bars. Hosts and employees are friendly and organized.

We enjoyed our stay here. Friendly people, good conversations, nice food. This is the place to stay if you’re looking for a chill place in Swakopmund!