Name: The Onyx Apartment Hotel by NEWMARK
Address: 57 Heerengracht Street, Kapstadt, Westkap (Provinz), ZA
Price range: 78 $–253 $ per night
Rating: 8.95

Was Gäste sagen

Durch viele Bewertungen hindurch sticht The Onyx Apartment Hotel by NEWMARK durch geräumige, gut ausgestattete Apartments und eine zentrale Lage im CBD in der Nähe des CTICC und des Waterfront hervor. Durchgängig freundliches Personal schafft eine angenehme Basis für Geschäftsreisen und Sightseeing.

Die Sauberkeit wird gelobt, die Aussicht auf den Table Mountain beeindruckt und viele schätzen die Restaurantangebote vor Ort sowie die sicheren, kostenlosen Parkplätze. Zu den häufig genannten Nachteilen gehören kleine Badezimmer, gelegentliche Lärmbelästigung oder Wartungsarbeiten, technische Probleme sowie ein langsamer oder verwirrender Frühstücksservice. Einige Reisende raten davon ab, die Gegend nachts zu Fuß zu erkunden, tagsüber und mit Uber ist die Erreichbarkeit jedoch gut. Erwarten Sie ein modernes Apartment-Hotel mit überwiegend freundlichem Service und gutem Preis-Leistungs-Verhältnis.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Ein Fitnessraum, ein kleiner Pool und ein Spa sind vorhanden; der Poolbereich kann schattig sein und die Nutzung des Spas kann zusätzliche Kosten verursachen. Gäste schätzen die kostenfreien, sicheren Parkplätze, aber einige berichten von unzuverlässigem WLAN/TV/Telefon.

Ähnliche Gästebewertungen

10

Fiona

24. Okt. 2024

·

Aufenthalt für eine Nacht

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Stephanie

27. Jan. 2025

·

Aufenthalt für 3 Nächte

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Brad

14. Apr. 2023

·

Aufenthalt für 7 Nächte

Our experience at Onyx Apartment was great through entire of our stay. The staff were always there to help and concierge helped us to book few of out of town trips which created lots of memory for us. Hotel has attached Asian cuisine restaurant and a great coffee shop and cafe which has great breakfast in the morning and coffee at any time. The location of the hotel is very close to most of the attraction so we could walk or take an Uber to every where that we wanted to go . The best part of the hotel is it's fast Internet and it doesn't impact with Load Shedding (Electricity Cut) in Cape Town. So it's all good!

4

LaToya

20. Sept. 2025

·

Aufenthalt für 2 Nächte

Great large suite, awesome balcony and very clean but the wifi, TV and telephone didn’t work. Getting service on our cell phones was difficult so we ended up feeling unsafe without the ability to contact anyone if there was an emergency. We had to do everything regarding our trip (like confirming reservations, calling Ubers, etc.) from outside the hotel. When we complained about the Wi-Fi, we were offered another room where the Wi-Fi and phone also weren’t working, then gaslit for days about “IT coming to fix it” They never came. Housekeeping and the hotel staff will knock barely audibly, then walk right in without waiting for an answer. Probably wouldn’t stay here again for the price.

10

Karina

27. Apr. 2025

·

Aufenthalt für 3 Nächte

Great place to stay! Clean, walking distance to the waterfront, has breakfast and dinner places near by. Has a spa inside!

10

Aud Herborg

11. Feb. 2025

·

Aufenthalt für eine Nacht

We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel.

10

Gillian

16. Feb. 2025

·

Aufenthalt für eine Nacht

The 2 bedroom apartment was perfect for sharing with our daughter age 22. It gave us our own space & together sitting areas. Staff very friendly, courteous & pleasant. No complaints whatsoever. The only thing we didn’t like was losing the sun at the outside pool area @12.45pm. The height of the building & the location of the pool was the reason., otherwise we really enjoyed our stay . Thankyou.

10

laurie

8. Dez. 2024

·

Aufenthalt für 5 Nächte

what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop

8

Darren

27. Feb. 2023

·

Aufenthalt für 2 Nächte

ONYX is located in the CBD with good proximity to restaurants and attractions. Check in was easy and the room was spacious with a comfortable bed and good city/mountain view. We found that having a car was a benefit as most of the shopping and restaurants we wanted were at least 1km away. The property is well maintained and the gym, pool and lounge on the 4th floor seem to be well kept, but we didn't use these in the limited time we had. We did use the spa which is run by a 3rd party, but the treatments were a bit lackluster. The breakfast at MRKT was excellent, but you can't charge these to your room unless you put credit on your account. Parking is free, secure and easily accessible. Overall, this was a lovely spot for a couple of nights and I would highly recommend.

10

Chia Wei

2. März 2025

·

Aufenthalt für 9 Nächte

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

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KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Die Sauberkeit wird durchweg sehr hoch bewertet, viele bezeichnen die Zimmer als makellos und gut gepflegt. Einzelne Hinweise erwähnen Gerüche in den Badezimmern oder Handtücher, die nicht frisch wirken.

Ähnliche Gästebewertungen

10

Stephanie

27. Jan. 2025

·

Aufenthalt für 3 Nächte

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

8

Deborah

5. März 2024

·

Aufenthalt für 2 Nächte

Nice hotel, friendly staff. The bathroom had a moldy/musty smell to it. Would have been nice to have washcloths.

10

Aharon

6. Apr. 2023

·

Aufenthalt für 3 Nächte

Delightful hotel. The staff are extremely polite and helpful, room is spotlessly clean and show is divine. You can just stand in there all day 😂. There is a restaurant at the hotel, which by definition is Asian - does make some other foods as well. Breakfast was great small buffet plus option to order one tailored hot meal off the menu, ranging from wraps, to toasties to eggs. The room was comfortable, aircon worked brilliantly (which is always key for me) and the bed was very comfy (another important factor for me). Overall no complaints.

8

leonardo

23. Jan. 2026

·

Aufenthalt für 4 Nächte

Ampia camera pulita

10

Ifeanyi

7. Apr. 2025

·

Aufenthalt für 6 Nächte

The one week stay was excellent. A clean and well maintained property at the heart of the city next to the convention center. Staff were friendly and service was top notch. Will stay at the property again.

10

Jennifer

20. Nov. 2025

·

Aufenthalt für 8 Nächte

Great location. Friendly staff. Super clean. Roomy studio. Great views.

10

Ronald

3. Nov. 2025

·

Aufenthalt für 7 Nächte

Perfect spotless room. Incredibly couteous and friendly staff. Great location

8

Alexander

24. Feb. 2024

·

Aufenthalt für 3 Nächte

Alles in allem war es eine sehr gute Unterkunft. Die Mitarbeiter waren alle sehr freundlich. Die Handtücher haben leider nicht frisch, sondern leicht nach Fett gerochen, weshalb es im Punkt Sauberkeit einen Abzug gibt. Das Hotel liegt in der Nähe des Hauptbahnhofs, weshalb die Umgebung nicht die volle Punktzahl hält, aber das haben wir gewusst. Für einen Stadtaufenthalt ist das Hotel absolut zu empfehlen. Wir haben uns sehr wohl gefühlt.

10

Chia Wei

2. März 2025

·

Aufenthalt für 9 Nächte

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

10

Beerose

12. Dez. 2023

·

The place is very clean.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Zimmer sind geräumig, modern und im Apartmentstil mit Küchenzeilen ausgestattet und bieten teilweise einen großartigen Blick auf den Table Mountain; die Betten sind bequem. Zu den Nachteilen gehören sehr kleine Badezimmer, gelegentliche Lärmbelästigung und kleinere Wartungsprobleme.

Ähnliche Gästebewertungen

10

Stephanie

27. Jan. 2025

·

Aufenthalt für 3 Nächte

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Kwame

4. Jan. 2024

·

Aufenthalt für 6 Nächte

Modern decor. Nice place. Good restaurants. DStv (digital tv) was inconsistent. Bathrooms were nice, but very small.

8

Zealand

23. Dez. 2025

·

Aufenthalt für 4 Nächte

Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!

10

shaun

9. Okt. 2024

·

Aufenthalt für 2 Nächte

It was very modern and well spacious. Also I loved the view!!!

10

Rodobaldo

22. Okt. 2025

·

Aufenthalt für 5 Nächte

Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!

6

Bafana

14. Jan. 2025

·

Aufenthalt für 6 Nächte

Did not like the size of the room how cramped the bathroom and toilet are.

10

Jennifer

20. Nov. 2025

·

Aufenthalt für 8 Nächte

Great location. Friendly staff. Super clean. Roomy studio. Great views.

6

Alistair

8. Jan. 2025

·

Aufenthalt für 3 Nächte

Sofa was squeaky , lot of road noise . But clean and staff very friendly .

10

Devi

31. Juli 2025

·

Aufenthalt für 4 Nächte

Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.

8

Thiago

30. Jan. 2026

·

Aufenthalt für 4 Nächte

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

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KI-Zusammenfassung aktueller Gästebewertungen

Service

Der Service wird durchweg als freundlich, hilfsbereit und professionell in allen Bereichen beschrieben, wobei die Unterstützung durch den Concierge geschätzt wird. Einige berichten jedoch von langsamem oder unbeständigem Check-in, begrenzten Zimmerschlüsseln, gelegentlichen Kommunikationsschwierigkeiten und vereinzeltem Servicemangel.

Ähnliche Gästebewertungen

10

Antony

1. Mai 2025

·

Aufenthalt für 5 Nächte

The staff from the front desk, to porters, to house keeping, to the servers at their associated restaurants were all exceptionally pleasant and helpful

8

Peter

9. Sept. 2025

·

Aufenthalt für 3 Nächte

Good service

2

Muhammad

3. Dez. 2025

·

Aufenthalt für 3 Nächte

I caught staff removing my luggage from the room around 15 minutes past 12 noon, claiming they were permitted to do so as the room was booked and check out was 11am. Rather than contacting me or waiting for me - they resolved to a practice that is criminal in the industry. Highly recommend you try another location to stay at

10

Terry

1. Dez. 2025

·

Aufenthalt für 3 Nächte

Outstanding staff and service. Great location and well appointed rooms. Highly recommend!

4

Men Yuet

10. Okt. 2023

·

I saw the positive reviews which is why I booked this hotel. However, I was disappointed right at check in. There are two of us and I requested for 2 room cards for convenience reasons, I was told by the check in staff that there is a deposit for 2nd hotel card. This is the first time I was asked for such deposit. I requested for a disposible razor and the reception gave me a blank look as if it is a strange request and told me they do not have it. I will not recomend to stay here. I think even Ibis has better service and policies.

6

Rosemary

24. Juni 2024

·

Aufenthalt für eine Nacht

Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.

10

Wilhelmina C

11. Mai 2025

·

Aufenthalt für eine Nacht

Nothing that they won't help with. The service from all the staff were outstanding. Definately every cent worth!!! Comfertable beds and spacious rooms. Loved the breakfast.

10

Jonathan

13. Nov. 2025

·

Aufenthalt für 3 Nächte

Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront

8

Thiago

30. Jan. 2026

·

Aufenthalt für 4 Nächte

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

10

Sheriff

17. Jan. 2025

·

Aufenthalt für 5 Nächte

Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.

War das hilfreich?

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Lage

Zentrale Lage im CBD neben dem CTICC und einem 15-20-minütigen Spaziergang oder einer kurzen Fahrt zum V&A Waterfront. Mehrere Gäste empfehlen die Nutzung von Uber und raten davon ab, nachts zu Fuß zu gehen, tagsüber ist die Erreichbarkeit jedoch gut.

Ähnliche Gästebewertungen

10

Frances

11. Dez. 2022

·

Aufenthalt für 5 Nächte

Great location close to conference centre and easy walk to V&A Waterfront area. Lovely area with pleasant walks and good restaurants. My room or apartment had a view of Table Top Mountain and was very spacious and comfortable.

10

Jeanne

15. Mai 2025

·

Aufenthalt für 4 Nächte

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

10

Tracey

5. Juli 2025

·

Aufenthalt für 5 Nächte

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

10

Barbara

7. Okt. 2024

·

Aufenthalt für 6 Nächte

Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.

10

Edward

11. März 2025

·

Aufenthalt für 2 Nächte

Close to the VA waterfront. restaurants and shopping close by.

10

Sama

8. März 2024

·

Aufenthalt für 5 Nächte

The coffee shop downstairs is great- MRKT. The hotel is super clean. The studio we had was massive and super clean and comfortable for 2 people. The pool area is a bit small, but it is nice, but by the afternoon the sun goes. The hotel is modern. I would definitely stay here again. Uber comes very quick. Use the main roads when walking in the day, we walked to the waterfront in the day time. Never walk at night. The staff are so helpful.

10

Hamida

7. Nov. 2025

·

Aufenthalt für eine Nacht

The hotel is in a nice location, away from the craziness but close to everything

10

Alan

9. März 2024

·

Aufenthalt für 2 Nächte

The property and staff were great - so helpful but like a lot of places you couldn’t walk at night. It is close to the v&a waterfront and the city bus stops right around the corner - stop 3 on red route. Ubers are reasonable so no problem getting around

10

George

18. Juli 2023

·

Aufenthalt für 5 Nächte

I had a great time staying in the Onyx - the room was lovely, staff were helpful and polite, and the location was great. I was attending a conference at the CTICC and the hotel was very convenient both for this, and for getting around Cape Town for relaxation. I'd definitely stay here again if I came back!

10

Chia Wei

2. März 2025

·

Aufenthalt für 9 Nächte

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Gastronomie

Das Frühstück und die beiden hoteleigenen Restaurants (MRKT und Yu) erhalten viel Lob für Qualität und Vielfalt. Mehrere Bewertungen erwähnen einen langsamen oder verwirrenden Frühstücksservice und gelegentliches aufdringliches Trinkgeldgeben.

Ähnliche Gästebewertungen

10

Fiona

24. Okt. 2024

·

Aufenthalt für eine Nacht

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Louis

6. Nov. 2024

·

Aufenthalt für 4 Nächte

Really great place. Perfect location if you are going to the CTICC Breakfast was very good. Better than standard hotel buffets.

10

Jeanne

15. Mai 2025

·

Aufenthalt für 4 Nächte

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

8

Frank

21. Okt. 2025

·

Aufenthalt für 2 Nächte

Zimmer Hotel Personal top, Frühstück gut gemeint, aber mit den Bestellungen brauchte man Geduld oder mehrfach nachfragen. Kaffee nur auf Bestellung, kam dann als man fertig war.

10

Tracey

5. Juli 2025

·

Aufenthalt für 5 Nächte

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

8

William

6. Feb. 2024

·

Aufenthalt für 7 Nächte

All the staff were great. Yu restaurant very good, a generous breakfast in the MRKT restaurant which is also good for lunch. Hotel price very good.

10

Theresa

22. Juni 2025

·

Aufenthalt für 5 Nächte

We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.

10

Terence

3. März 2024

·

Aufenthalt für 2 Nächte

The property was an excellent experience. Rooms were great, place was clean, breakfast was superb, on-site restaurant was very good and the hotel staff was outstanding - friendly, helpful, and courteous.

8

Thiago

13. Mai 2024

·

Aufenthalt für 5 Nächte

Hotel muito bem localizado e com excelentes comodidades no quarto como microondas, fogão e forno. O check in foi rápido e fácil. O único ponto negativo foi o atendimento no café da manhã que era muito demorado e confuso.

10

Isabella

18. Sept. 2025

·

Aufenthalt für 6 Nächte

Otroligt bra läge i och med att vi var på mässa. Hotellrestaurangen är fantastisk! Stort och bekvämt rum, ett av de bästa hotellen jag har bott på.

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KI-Zusammenfassung aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	184 $
Februar	206 $
März	182 $
April	146 $
Mai	148 $
Juni	132 $
Juli	119 $
August	124 $
September	144 $
Oktober	197 $
November	161 $
Dezember	180 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $174	21 $159	22 $156	23 $78	24 $143
25 $132	26 $161	27 $201	28 $179	29 $179	30 $152	31 $153

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $157	2 $177	3 $213	4 $177	5 $211	6 $199	7 $156
8 $157	9 $156	10 $160	11 $181	12 $160	13 $156	14 $157
15 $156	16 $207	17 $253	18 $195	19 $183	20 $162	21 $165
22 $166	23 $168	24 $169	25 $164	26 $168	27 $168	28 $165
29 $165	30 $157

The Onyx Apartment Hotel by NEWMARK

Preise für The Onyx Apartment Hotel by NEWMARK

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Deluxe-Apartment, 2 Schlafzimmer, Balkon, Bergblick

Apartment, 1 Schlafzimmer, Stadtblick

Studio, 1 King-Bett, Stadtblick

Apartment, 2 Schlafzimmer, Stadtblick

Deluxe-Studio, 1 King-Bett, Bergblick

Deluxe-Apartment, 1 Schlafzimmer, Bergblick

Gästebewertungen zu The Onyx Apartment Hotel by NEWMARK

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

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