Name: The Onyx Apartment Hotel by NEWMARK
Address: 57 Heerengracht Street, Le Cap, Le Cap - Cap-Occidental (province), ZA
Price range: 78 $US–253 $US per night
Rating: 8.95

Ce qu'en disent des voyageurs

D'après de nombreux commentaires, l'Onyx Apartment Hotel by NEWMARK se distingue par ses chambres spacieuses de type appartement, bien équipées, et son emplacement central dans le CBD, à proximité du CTICC et du Waterfront. Le personnel est systématiquement décrit comme aimable, ce qui en fait une base idéale pour les voyages d'affaires et les visites touristiques.

La propreté est souvent saluée, la vue sur la Table Mountain impressionne, et beaucoup apprécient la présence de restaurants sur place ainsi que le parking sécurisé et gratuit. Les inconvénients fréquemment signalés incluent de petites salles de bains, des bruits ou des problèmes d'entretien et techniques occasionnels, ainsi qu'un service de petit-déjeuner lent ou peu clair. Plusieurs clients déconseillent de se promener dans le quartier la nuit, bien que l'accès en journée et les services d'Uber soient faciles. Attendez-vous à un hôtel-appartements moderne avec un service généralement aimable et un bon rapport qualité-prix.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Une salle de sport, une petite piscine et un spa sont disponibles sur place ; l'espace piscine peut être ombragé et le spa peut être payant. Les clients apprécient le parking sécurisé gratuit, mais certains signalent une connexion Wi-Fi/TV/téléphone peu fiable.

Avis de voyageur à ce sujet

10

Fiona

24 oct. 2024

·

A séjourné 1 nuit

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Stephanie

27 janv. 2025

·

A séjourné 3 nuits

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Brad

14 avr. 2023

·

A séjourné 7 nuits

Our experience at Onyx Apartment was great through entire of our stay. The staff were always there to help and concierge helped us to book few of out of town trips which created lots of memory for us. Hotel has attached Asian cuisine restaurant and a great coffee shop and cafe which has great breakfast in the morning and coffee at any time. The location of the hotel is very close to most of the attraction so we could walk or take an Uber to every where that we wanted to go . The best part of the hotel is it's fast Internet and it doesn't impact with Load Shedding (Electricity Cut) in Cape Town. So it's all good!

4

LaToya

20 sept. 2025

·

A séjourné 2 nuits

Great large suite, awesome balcony and very clean but the wifi, TV and telephone didn’t work. Getting service on our cell phones was difficult so we ended up feeling unsafe without the ability to contact anyone if there was an emergency. We had to do everything regarding our trip (like confirming reservations, calling Ubers, etc.) from outside the hotel. When we complained about the Wi-Fi, we were offered another room where the Wi-Fi and phone also weren’t working, then gaslit for days about “IT coming to fix it” They never came. Housekeeping and the hotel staff will knock barely audibly, then walk right in without waiting for an answer. Probably wouldn’t stay here again for the price.

10

Karina

27 avr. 2025

·

A séjourné 3 nuits

Great place to stay! Clean, walking distance to the waterfront, has breakfast and dinner places near by. Has a spa inside!

10

Aud Herborg

11 févr. 2025

·

A séjourné 1 nuit

We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel.

10

Gillian

16 févr. 2025

·

A séjourné 1 nuit

The 2 bedroom apartment was perfect for sharing with our daughter age 22. It gave us our own space & together sitting areas. Staff very friendly, courteous & pleasant. No complaints whatsoever. The only thing we didn’t like was losing the sun at the outside pool area @12.45pm. The height of the building & the location of the pool was the reason., otherwise we really enjoyed our stay . Thankyou.

10

laurie

8 déc. 2024

·

A séjourné 5 nuits

what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop

8

Darren

27 févr. 2023

·

A séjourné 2 nuits

ONYX is located in the CBD with good proximity to restaurants and attractions. Check in was easy and the room was spacious with a comfortable bed and good city/mountain view. We found that having a car was a benefit as most of the shopping and restaurants we wanted were at least 1km away. The property is well maintained and the gym, pool and lounge on the 4th floor seem to be well kept, but we didn't use these in the limited time we had. We did use the spa which is run by a 3rd party, but the treatments were a bit lackluster. The breakfast at MRKT was excellent, but you can't charge these to your room unless you put credit on your account. Parking is free, secure and easily accessible. Overall, this was a lovely spot for a couple of nights and I would highly recommend.

10

Chia Wei

2 mars 2025

·

A séjourné 9 nuits

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

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Propreté

La propreté est systématiquement très bien notée, de nombreux clients décrivant les chambres comme impeccables et bien entretenues. Quelques commentaires mentionnent des odeurs dans les salles de bains ou des serviettes qui ne semblent pas toujours fraîches.

Avis de voyageur à ce sujet

10

Stephanie

27 janv. 2025

·

A séjourné 3 nuits

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

8

Deborah

5 mars 2024

·

A séjourné 2 nuits

Nice hotel, friendly staff. The bathroom had a moldy/musty smell to it. Would have been nice to have washcloths.

10

Aharon

6 avr. 2023

·

A séjourné 3 nuits

Delightful hotel. The staff are extremely polite and helpful, room is spotlessly clean and show is divine. You can just stand in there all day 😂. There is a restaurant at the hotel, which by definition is Asian - does make some other foods as well. Breakfast was great small buffet plus option to order one tailored hot meal off the menu, ranging from wraps, to toasties to eggs. The room was comfortable, aircon worked brilliantly (which is always key for me) and the bed was very comfy (another important factor for me). Overall no complaints.

8

leonardo

23 janv. 2026

·

A séjourné 4 nuits

Ampia camera pulita

10

Ifeanyi

7 avr. 2025

·

A séjourné 6 nuits

The one week stay was excellent. A clean and well maintained property at the heart of the city next to the convention center. Staff were friendly and service was top notch. Will stay at the property again.

10

Jennifer

20 nov. 2025

·

A séjourné 8 nuits

Great location. Friendly staff. Super clean. Roomy studio. Great views.

10

Ronald

3 nov. 2025

·

A séjourné 7 nuits

Perfect spotless room. Incredibly couteous and friendly staff. Great location

8

Alexander

24 févr. 2024

·

A séjourné 3 nuits

Alles in allem war es eine sehr gute Unterkunft. Die Mitarbeiter waren alle sehr freundlich. Die Handtücher haben leider nicht frisch, sondern leicht nach Fett gerochen, weshalb es im Punkt Sauberkeit einen Abzug gibt. Das Hotel liegt in der Nähe des Hauptbahnhofs, weshalb die Umgebung nicht die volle Punktzahl hält, aber das haben wir gewusst. Für einen Stadtaufenthalt ist das Hotel absolut zu empfehlen. Wir haben uns sehr wohl gefühlt.

10

Chia Wei

2 mars 2025

·

A séjourné 9 nuits

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

10

Beerose

12 déc. 2023

·

The place is very clean.

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Chambres

Les chambres sont spacieuses, modernes et de type appartement, avec cuisine et parfois une belle vue sur la Table Mountain ; les lits sont confortables. Les points faibles incluent de très petites salles de bains, des bruits occasionnels et de petits problèmes d'entretien.

Avis de voyageur à ce sujet

10

Stephanie

27 janv. 2025

·

A séjourné 3 nuits

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Kwame

4 janv. 2024

·

A séjourné 6 nuits

Modern decor. Nice place. Good restaurants. DStv (digital tv) was inconsistent. Bathrooms were nice, but very small.

8

Zealand

23 déc. 2025

·

A séjourné 4 nuits

Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!

10

shaun

9 oct. 2024

·

A séjourné 2 nuits

It was very modern and well spacious. Also I loved the view!!!

10

Rodobaldo

22 oct. 2025

·

A séjourné 5 nuits

Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!

6

Bafana

14 janv. 2025

·

A séjourné 6 nuits

Did not like the size of the room how cramped the bathroom and toilet are.

10

Jennifer

20 nov. 2025

·

A séjourné 8 nuits

Great location. Friendly staff. Super clean. Roomy studio. Great views.

6

Alistair

8 janv. 2025

·

A séjourné 3 nuits

Sofa was squeaky , lot of road noise . But clean and staff very friendly .

10

Devi

31 juil. 2025

·

A séjourné 4 nuits

Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.

8

Thiago

30 janv. 2026

·

A séjourné 4 nuits

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

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Service

Le service est largement décrit comme aimable, serviable et professionnel dans tous les services, et l'assistance du concierge est appréciée. Cependant, certains signalent un enregistrement lent ou incohérent, un nombre limité de cartes-clés, d'éventuelles incompréhensions et des lacunes occasionnelles dans le service.

Avis de voyageur à ce sujet

10

Antony

1 mai 2025

·

A séjourné 5 nuits

The staff from the front desk, to porters, to house keeping, to the servers at their associated restaurants were all exceptionally pleasant and helpful

8

Peter

9 sept. 2025

·

A séjourné 3 nuits

Good service

2

Muhammad

3 déc. 2025

·

A séjourné 3 nuits

I caught staff removing my luggage from the room around 15 minutes past 12 noon, claiming they were permitted to do so as the room was booked and check out was 11am. Rather than contacting me or waiting for me - they resolved to a practice that is criminal in the industry. Highly recommend you try another location to stay at

10

Terry

1 déc. 2025

·

A séjourné 3 nuits

Outstanding staff and service. Great location and well appointed rooms. Highly recommend!

4

Men Yuet

10 oct. 2023

·

I saw the positive reviews which is why I booked this hotel. However, I was disappointed right at check in. There are two of us and I requested for 2 room cards for convenience reasons, I was told by the check in staff that there is a deposit for 2nd hotel card. This is the first time I was asked for such deposit. I requested for a disposible razor and the reception gave me a blank look as if it is a strange request and told me they do not have it. I will not recomend to stay here. I think even Ibis has better service and policies.

6

Rosemary

24 juin 2024

·

A séjourné 1 nuit

Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.

10

Wilhelmina C

11 mai 2025

·

A séjourné 1 nuit

Nothing that they won't help with. The service from all the staff were outstanding. Definately every cent worth!!! Comfertable beds and spacious rooms. Loved the breakfast.

10

Jonathan

13 nov. 2025

·

A séjourné 3 nuits

Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront

8

Thiago

30 janv. 2026

·

A séjourné 4 nuits

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

10

Sheriff

17 janv. 2025

·

A séjourné 5 nuits

Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.

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Emplacement

Emplacement central dans le CBD, juste à côté du CTICC et à 15-20 minutes à pied ou en transport en commun du V&A Waterfront. Plusieurs clients conseillent d'utiliser Uber et d'éviter de marcher la nuit, bien que l'accès en journée soit facile.

Avis de voyageur à ce sujet

10

Frances

11 déc. 2022

·

A séjourné 5 nuits

Great location close to conference centre and easy walk to V&A Waterfront area. Lovely area with pleasant walks and good restaurants. My room or apartment had a view of Table Top Mountain and was very spacious and comfortable.

10

Jeanne

15 mai 2025

·

A séjourné 4 nuits

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

10

Tracey

5 juil. 2025

·

A séjourné 5 nuits

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

10

Barbara

7 oct. 2024

·

A séjourné 6 nuits

Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.

10

Edward

11 mars 2025

·

A séjourné 2 nuits

Close to the VA waterfront. restaurants and shopping close by.

10

Sama

8 mars 2024

·

A séjourné 5 nuits

The coffee shop downstairs is great- MRKT. The hotel is super clean. The studio we had was massive and super clean and comfortable for 2 people. The pool area is a bit small, but it is nice, but by the afternoon the sun goes. The hotel is modern. I would definitely stay here again. Uber comes very quick. Use the main roads when walking in the day, we walked to the waterfront in the day time. Never walk at night. The staff are so helpful.

10

Hamida

7 nov. 2025

·

A séjourné 1 nuit

The hotel is in a nice location, away from the craziness but close to everything

10

Alan

9 mars 2024

·

A séjourné 2 nuits

The property and staff were great - so helpful but like a lot of places you couldn’t walk at night. It is close to the v&a waterfront and the city bus stops right around the corner - stop 3 on red route. Ubers are reasonable so no problem getting around

10

George

18 juil. 2023

·

A séjourné 5 nuits

I had a great time staying in the Onyx - the room was lovely, staff were helpful and polite, and the location was great. I was attending a conference at the CTICC and the hotel was very convenient both for this, and for getting around Cape Town for relaxation. I'd definitely stay here again if I came back!

10

Chia Wei

2 mars 2025

·

A séjourné 9 nuits

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

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Repas

Le petit-déjeuner et les deux restaurants sur place (MRKT et Yu) reçoivent de nombreux compliments pour leur qualité et leur variété. Plusieurs critiques notent un service de petit-déjeuner lent ou confus et une insistance parfois excessive concernant le pourboire.

Avis de voyageur à ce sujet

10

Fiona

24 oct. 2024

·

A séjourné 1 nuit

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Louis

6 nov. 2024

·

A séjourné 4 nuits

Really great place. Perfect location if you are going to the CTICC Breakfast was very good. Better than standard hotel buffets.

10

Jeanne

15 mai 2025

·

A séjourné 4 nuits

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

8

Frank

21 oct. 2025

·

A séjourné 2 nuits

Zimmer Hotel Personal top, Frühstück gut gemeint, aber mit den Bestellungen brauchte man Geduld oder mehrfach nachfragen. Kaffee nur auf Bestellung, kam dann als man fertig war.

10

Tracey

5 juil. 2025

·

A séjourné 5 nuits

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

8

William

6 févr. 2024

·

A séjourné 7 nuits

All the staff were great. Yu restaurant very good, a generous breakfast in the MRKT restaurant which is also good for lunch. Hotel price very good.

10

Theresa

22 juin 2025

·

A séjourné 5 nuits

We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.

10

Terence

3 mars 2024

·

A séjourné 2 nuits

The property was an excellent experience. Rooms were great, place was clean, breakfast was superb, on-site restaurant was very good and the hotel staff was outstanding - friendly, helpful, and courteous.

8

Thiago

13 mai 2024

·

A séjourné 5 nuits

Hotel muito bem localizado e com excelentes comodidades no quarto como microondas, fogão e forno. O check in foi rápido e fácil. O único ponto negativo foi o atendimento no café da manhã que era muito demorado e confuso.

10

Isabella

18 sept. 2025

·

A séjourné 6 nuits

Otroligt bra läge i och med att vi var på mässa. Hotellrestaurangen är fantastisk! Stort och bekvämt rum, ett av de bästa hotellen jag har bott på.

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Mois	Prix moyen
janvier	184 $US
février	206 $US
mars	182 $US
avril	146 $US
mai	148 $US
juin	132 $US
juillet	119 $US
août	124 $US
septembre	144 $US
octobre	197 $US
novembre	161 $US
décembre	180 $US

di	lu	ma	me	je	ve	sa
1 $157	2 $177	3 $213	4 $177	5 $211	6 $199	7 $156
8 $157	9 $156	10 $160	11 $181	12 $160	13 $156	14 $157
15 $156	16 $207	17 $253	18 $195	19 $183	20 $162	21 $165
22 $166	23 $168	24 $169	25 $164	26 $168	27 $168	28 $165
29 $165	30 $157

The Onyx Apartment Hotel by NEWMARK

Prix pour The Onyx Apartment Hotel by NEWMARK

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Appartement Deluxe, 2 chambres, balcon, vue montagne

Appartement, 1 chambre, vue ville

Studio, 1 très grand lit, vue ville

Appartement, 2 chambres, vue ville

Studio Deluxe, 1 très grand lit, vue montagne

Appartement Deluxe, 1 chambre, vue montagne

Avis des voyageurs sur The Onyx Apartment Hotel by NEWMARK

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $174	21 $159	22 $156	23 $78	24 $143
25 $132	26 $161	27 $201	28 $179	29 $179	30 $152	31 $153