Hotel de la Cité Carcassonne - MGallery Collection
422 US$
/nat
Gennemsnit for september
Priser på Hotel de la Cité Carcassonne - MGallery Collection
Vælg datoer for at se priser og tilgængelighed
422 US$
/nat
Gennemsnit for september
Gennemsnitlige månedlige priser
På Hotel de la Cité Carcassonne - MGallery Collection ligger prisen pr. nat i gennemsnit på 273 US$ i den billigste måned (januar) og 455 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.
| Måned | Gennemsnitlig pris |
|---|---|
| januar | 273 US$ |
| februar | 279 US$ |
| marts | 286 US$ |
| april | 359 US$ |
| maj | 377 US$ |
| juni | 437 US$ |
| juli | 450 US$ |
| august | 455 US$ |
| september | 422 US$ |
| oktober | 356 US$ |
| november | 274 US$ |
| december | 313 US$ |
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sep. · 422 US$
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Dyrest: august (ca. 455 US$)
Billigst: januar (ca. 273 US$)
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en tilknyttet vingård, et dampbad og en sæsonbestemt udendørs poo...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en tilknyttet vingård, et dampbad og en sæsonbestemt udendørs pool. Andre faciliteter på dette hotel inkluderer gratis trådløs internetadgang, concierge-tjenester og babysitning (tillægsgebyr).
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, renseri/vaskeservice og en døgnåben reception. Dette hotel tilbyder arrangementfaciliteter, såsom et konferencecenter og mødelokaler. Begrænset parkering er til rådighed på stedet.
Spisning
Få stillet sulten med frokost eller aftensmad på La Barbacane 1 étoile, en restaurant, som specialiserer sig i franske retter. Du kan også blive på værelset, hvor der er mulighed for roomservice døgnet rundt. Besøg baren/loungen eller baren ved poolen, og slap af med din yndlingsdrink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 10.00.
Værelser
Føl dig hjemme i et af de 59 værelser med individuelt design, der desuden har minibar og fladskærms-tv. Din seng er udstyret med topmadras og premium-sengetøj. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Badeværelserne har badekar eller bruser, hårtørrer og badekåbe.
Lokation
Fra Hotel de la Cité Carcassonne - MGallery Collection i Carcassonne (Carcassonne Befæstede By) er der kun få skridt til Den Historiske Befæstede By Carcassonne og Saint-Nazaire-et-Saint-Celse Basilika. Dette hotel med luksusfaciliteter ligger 0,1 km fra Skolemuseet og 0,3 km fra Porte Narbonnaise.
I nærheden
Den Historiske Befæstede By Carcassonne(0.1 mil)
Saint-Nazaire-et-Saint-Celse Basilika(0.1 mil)
Skolemuseet(0.1 mil)
Aude Port(0.1 mil)
Museum of Chivalry, Arms & Archery = Museum of Chivalry, Arms & Archery(0.1 mil)
Porte Narbonnaise(0.2 mil)
Théâtre Jean Deschamps(0.2 mil)
Château Comtal(0.2 mil)
Chapeau Rouge(0.4 mil)
Museum of the Middle Ages = Museum of the Middle Ages(0.4 mil)
Torturmuseet i Carcassonne(0.5 mil)
Gamle Bro(0.5 mil)
Pont-Neuf de Carcassonne(0.6 mil)
Raymond Chesa Fritidspark(0.7 mil)
Saint-Nazaire Basilika(0.7 mil)
Carcassonne (CCF-Pays Cathare)(5.1 mil)
Castres (DCM-Mazamet)(38.6 mil)
Blagnac Airport (TLS)(66.7 mil)
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Lokation
Place Auguste Pierre Pont, Carcassonne, Frankrig
Den Historiske Befæstede By Carcassonne (0.1 mil)
Saint-Nazaire-et-Saint-Celse Basilika (0.1 mil)
Skolemuseet (0.1 mil)
Aude Port (0.1 mil)
Museum of Chivalry, Arms & Archery = Museum of Chivalry, Arms & Archery (0.1 mil)
Porte Narbonnaise (0.2 mil)
Værelsesmuligheder
11
Familieværelse - flere senge
Værelsesoplysninger
1 Dobbeltseng
og 2 Enkeltsenge
Sover 2
KlimaanlægWi-Fi (Gratis)Privat badeværelse
12
Superior-værelse - 1 queensize-seng - terrasse - udsigt til have
Værelsesoplysninger
1 Stor Dobbeltseng
Sover 2
KlimaanlægWi-Fi (Gratis)Privat badeværelse
9
Junior-suite - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægWi-Fi (Gratis)Privat badeværelse
18
Classic-værelse - 1 kingsize-seng - byudsigt
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
215 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
18
Deluxe-suite - 1 dobbeltseng - balkon
Værelsesoplysninger
1 Dobbeltseng
Sover 2
KlimaanlægWi-Fi (Gratis)Privat badeværelse
16
Suite - 1 kingsize-seng
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanlægWi-Fi (Gratis)Privat badeværelse
17
Superior-værelse - 1 kingsize-seng - udsigt til have
Værelsesoplysninger
1 Ekstra Stor Dobbeltseng
Sover 2
215 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Hotel de la Cité Carcassonne - MGallery Collection
9
Fantastisk
Baseret på 991 verificerede anmeldelser
Hvem overnatter her?
Business
2%
Par
65%
Familie
21%
Gruppe
8%
Solorejsende
2%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Hotel de la Cité Carcassonne - MGallery Collection byder på et mindeværdigt ophold inden for Carcassonnes middelalderlige mure, med smukke haver og pool, betagende udsigter og en Michelin-stjernet restaurant på stedet, som mange gæster fremhæver som et højdepunkt.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Hotel de la Cité Carcassonne - MGallery Collection byder på et mindeværdigt ophold inden for Carcassonnes middelalderlige mure, med smukke haver og pool, betagende udsigter og en Michelin-stjernet restaurant på stedet, som mange gæster fremhæver som et højdepunkt.
Værelserne har ofte en fantastisk udsigt og terrasse, men flere anmeldelser bemærker dateret indretning, upraktiske badekar med brusebad, lejlighedsvis støj eller røg fra nabobalkoner og vanskeligheder med at regulere temperaturen på værelset. Servicekvaliteten varierer fra varmt opmærksom til lejlighedsvis uorganiseret, med rapporter om langsom bar- eller morgenmadsservice, glemte transfers og ujævn håndtering af problemer eller rengøring. Adgang med bil er begrænset; de fleste gæster parkerer uden for murene og bruger hotellets shuttle eller går, og nogle finder priserne for værelse og morgenmad høje. Forvent et atmosfærisk, historisk ophold med enestående spisning og natur sammen med nogle særheder ved en gammel bygning.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Gæsterne elsker haverne, terrasserne og poolen, og mange nyder baren; der tilbydes adgang og hjælp med bagagen via parkering uden for stedet med shuttle. Spa er tilgængelig, men tilgængeligheden og kommunikationen kan være inkonsekvent.
Relaterede gæsteanmeldelser
10
Melanie
2. jul. 2025
·
Overnattede 1 nat
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
10
Michael
6. jul. 2024
·
Overnattede 1 nat
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
10
Ka man carman
1. okt. 2024
·
Overnattede 2 nætter
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Robert
30. aug. 2025
·
Overnattede 3 nætter
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
10
Jeremy
7. apr. 2025
·
Overnattede 3 nætter
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Sarah
18. sep. 2023
·
Overnattede 1 nat
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
10
Paul
14. sep. 2024
·
Overnattede 4 nætter
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Joanne
22. aug. 2025
·
Overnattede 3 nætter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
10
Joshua
29. aug. 2024
·
Overnattede 1 nat
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
10
R
5. jun. 2024
·
Overnattede 1 nat
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
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Rengøring
Mange anmeldelser beskriver rene eller pletfrie værelser og velholdte områder. Flere påpeger dog inkonsekvent rengøring og vedligeholdelse, herunder beskidte eller slidte tæpper eller fliser, lejlighedsvis lugtgener og manglende opfyldning af værelset eller toiletartikler.
Relaterede gæsteanmeldelser
2
Maria
12. jun. 2025
·
Overnattede 1 nat
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
8
Flavio
1. maj 2025
·
Overnattede 5 nætter
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
2
dean
2. jun. 2025
·
Overnattede 1 nat
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24. jul. 2025
·
Overnattede 1 nat
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Peter
15. nov. 2025
·
Overnattede 1 nat
Clean room spacious staff amenities breakfast
Clean room spacious staff amenities breakfast
10
Mike
12. jun. 2025
·
Overnattede 1 nat
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
10
Chris
29. okt. 2025
·
Overnattede 4 nætter
The room was clean spacious and the staff were fantastic
The room was clean spacious and the staff were fantastic
10
Aditya
9. apr. 2024
·
Overnattede 4 nætter
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
10
Paul
14. sep. 2024
·
Overnattede 4 nætter
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
8
Toni
21. nov. 2025
·
Overnattede 1 nat
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
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Værelser
Værelserne er ofte rummelige med imponerende udsigt og nogle store terrasser. Almindelige ulemper inkluderer dateret indretning, upraktiske badekar med brusebad, problemer med temperaturregulering og lejlighedsvis støj eller røg fra nærliggende balkoner eller værelser.
Relaterede gæsteanmeldelser
10
Mark
21. mar. 2025
·
Overnattede 1 nat
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Duane
6. jul. 2025
·
Overnattede 1 nat
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
8
Flavio
1. maj 2025
·
Overnattede 5 nætter
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
10
JEAN MARIE
5. jun. 2023
·
Overnattede 3 nætter
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
10
Keir
29. mar. 2025
·
Overnattede 2 nætter
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
10
Kevin
15. feb. 2024
·
Overnattede 3 nætter
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
8
Toni
21. nov. 2025
·
Overnattede 1 nat
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
8
Gillian
9. sep. 2023
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Overnattede 4 nætter
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
10
Joanne
22. aug. 2025
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Overnattede 3 nætter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
8
Scott
19. sep. 2024
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Overnattede 1 nat
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
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Service
Mange gæster roser det venlige, professionelle og hjælpsomme personale på hele ejendommen. Der er dog gentagne rapporter om langsom bar- eller morgenmadsservice, glemte transfers eller dårlig håndtering af hændelser samt ujævn respons på problemer.
Relaterede gæsteanmeldelser
10
Pauline
11. dec. 2025
·
Overnattede 2 nætter
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
2
dean
2. jun. 2025
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Overnattede 1 nat
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24. jul. 2025
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Overnattede 1 nat
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Inga
12. okt. 2024
·
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
4
Rozsa
26. aug. 2023
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Overnattede 2 nætter
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
10
Ka man carman
1. okt. 2024
·
Overnattede 2 nætter
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Ashley
11. sep. 2023
·
Overnattede 1 nat
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
10
Steven
17. sep. 2025
·
Overnattede 1 nat
Great customer service
Great customer service
8
James
14. sep. 2024
·
Overnattede 4 nætter
Incredible location, let down by indifferent to poor service.
Incredible location, let down by indifferent to poor service.
10
R
5. jun. 2024
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Overnattede 1 nat
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
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Lokation
Den enestående beliggenhed inde i den middelalderlige citadel gør det nemt at udforske til fods og nyde udsigten. Kørsel er begrænset; de fleste gæster parkerer uden for murene og bruger hotellets shuttle eller går, hvilket indebærer nogle trin.
Relaterede gæsteanmeldelser
10
Mark
21. mar. 2025
·
Overnattede 1 nat
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Jean
11. sep. 2024
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Overnattede 1 nat
Great hotel in a not so convenient area
Great hotel in a not so convenient area
10
Mark
21. mar. 2025
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Overnattede 1 nat
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
10
Angela
10. okt. 2023
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Overnattede 1 nat
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
10
Sasha
22. jul. 2024
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Overnattede 1 nat
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
10
Jeremy
7. apr. 2025
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Overnattede 3 nætter
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Stephen
27. maj 2025
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Overnattede 3 nætter
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
10
Paul
14. sep. 2024
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Overnattede 4 nætter
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Michael
31. maj 2023
·
Overnattede 4 nætter
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
10
Joanne
22. aug. 2025
·
Overnattede 3 nætter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
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Spisning
Den Michelin-stjernede La Barbacane og andre muligheder på stedet får stærkt ros for madkvaliteten og smagsmenuerne, og morgenmaden er ofte værdsat. Nogle gæster finder priserne høje og rapporterer lejlighedsvis langsom service eller problemer med genopfyldning; baren er behagelig, men kan være langsom.
Relaterede gæsteanmeldelser
10
Nick
4. aug. 2023
·
Overnattede 3 nætter
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
10
Pauline
11. dec. 2025
·
Overnattede 2 nætter
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
8
Flavio
1. maj 2025
·
Overnattede 5 nætter
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
6
Sara
24. jul. 2025
·
Overnattede 1 nat
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Claude
4. jul. 2024
·
Overnattede 1 nat
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
10
Monique
15. sep. 2023
·
Overnattede 1 nat
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
10
Laura
25. okt. 2024
·
Overnattede 2 nætter
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
10
Asif
25. aug. 2025
·
Overnattede 1 nat
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
10
daisy
8. aug. 2025
·
Overnattede 4 nætter
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
10
Joanne
22. aug. 2025
·
Overnattede 3 nætter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
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10
Jeppe
15. jul. 2025
·
Overnattede 1 nat
Det mest fantastiske hotel i skønne Carcasonne. Personalet var helt utrolig serviceminded og der var 100% styr på alt. Restauranten kan også anbefales - fantastisk gormetmad
Det mest fantastiske hotel i skønne Carcasonne. Personalet var helt utrolig serviceminded og der var 100% styr på alt. Restauranten kan også anbefales - fantastisk gormetmad
10
Gudrun
12. jul. 2024
·
Overnattede 1 nat
Nydelig hotell. Uteområdet, bassenget og rommene var nydelige. Det var en flott opplevelse.
Nydelig hotell. Uteområdet, bassenget og rommene var nydelige. Det var en flott opplevelse.
10
Gudrun
9. jul. 2024
·
Overnattede 1 nat
Fantastisk hotell. Uteområdet, bassenget og rommene var nydelige. Det var en flott opplevelse.
Fantastisk hotell. Uteområdet, bassenget og rommene var nydelige. Det var en flott opplevelse.
10
Elcyon
sidste uge
·
Overnattede 1 nat
Ar condicionado sujo. Não tive coragem de usar.
Ar condicionado sujo. Não tive coragem de usar.
8
Donna
sidste uge
·
Overnattede 2 nætter
The hotel is obviously very old but the rooms could be updated a bit. Furnishings were tired. Outside cushions were left out overnight and the time we were there they were constantly wet so we couldn’t sit on them. The staff were fantastic, they were super helpful with questions and couldn’t do enough for you. The food was incredible 5** Beautiful place Carcassone and would certainly love to return
The hotel is obviously very old but the rooms could be updated a bit. Furnishings were tired. Outside cushions were left out overnight and the time we were there they were constantly wet so we couldn’t sit on them. The staff were fantastic, they were super helpful with questions and couldn’t do enough for you. The food was incredible 5** Beautiful place Carcassone and would certainly love to return
Overnatningsstedets retninglinjer
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Priser for kommende datoer
september 2026
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oktober 2026
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Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-09-20: 414.19236852160645USD
- 2026-09-21: 452.08406067437744USD
- 2026-09-22: 455.15948912963864USD
- 2026-09-23: 488.851188USD
- 2026-09-24: 570.9116415864257USD
- 2026-09-25: 589.3525856512451USD
- 2026-09-26: 500.18568221588134USD
- 2026-09-27: 434.45789380401607USD
- 2026-09-28: 366.2482322824097USD
- 2026-09-29: 333.9794693256225USD
- 2026-09-30: 376.0904508251953USD
- 2026-10-01: 844.8289761944579USD
- 2026-10-02: 353.4072792608032USD
- 2026-10-03: 346.0974678040161USD
- 2026-10-04: 337.88109152160644USD
- 2026-10-05: 374.3842725USD
- 2026-10-06: 367.08594762963867USD
- 2026-10-07: 357.0449901296387USD
- 2026-10-08: 321.9991698040161USD
- 2026-10-09: 345.9712204135742USD
- 2026-10-10: 294.343497USD
- 2026-10-11: 528.1853922913818USD
- 2026-10-12: 329.3778307391968USD
- 2026-10-13: 354.2679327608032USD
- 2026-10-14: 1060.5431470216065USD
- 2026-10-15: 382.8416219567871USD
- 2026-10-16: 361.63514212963867USD
- 2026-10-17: 357.95151993518067USD
- 2026-10-18: 319.23359902160644USD
- 2026-10-19: 324.52373239196777USD
- 2026-10-20: 326.3483486296387USD
- 2026-10-21: 309.91559606481934USD
- 2026-10-22: 282.5123830216064USD
- 2026-10-23: 348.2662964135742USD
- 2026-10-24: 274.28453766281126USD
- 2026-10-25: 248.7288615USD
- 2026-10-26: 367.4416816080322USD
- 2026-10-27: 319.038502152771USD
- 2026-10-28: 315.3893397175903USD
- 2026-10-29: 319.95655356481933USD
- 2026-10-30: 332.74010867437744USD
- 2026-10-31: 326.6466846959839USD
- 2026-11-01: 258.8845798040161USD
- 2026-11-02: 280.6878018040161USD
- 2026-11-03: 277.02715278240964USD
- 2026-11-04: 272.4714255216064USD
- 2026-11-05: 279.78123697839357USD
- 2026-11-06: 282.5123830216064USD
- 2026-11-07: 278.8632030763855USD
- 2026-11-08: 279.78123697839357USD
- 2026-11-09: 281.6058181959839USD
- 2026-11-10: 268.8222455763855USD
- 2026-11-11: 216.40271814120482USD
- 2026-11-12: 261.52390319598385USD
- 2026-11-13: 257.51338605947876USD
- 2026-11-14: 284.3369642391968USD
- 2026-11-15: 274.29600673919674USD
- 2026-11-16: 285.26646721759033USD
- 2026-11-17: 278.8632030763855USD
- 2026-11-18: 278.8632030763855USD
- 2026-11-19: 271.55339161959836USD
- 2026-11-20: 289.82219447839356USD
Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen forud for din ankomst for at arrangere indtjekning. Kontakt venligst overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen, hvis du planlægger at ankomme efter kl. 20.00. Gæster skal kontakte overnatningsstedet på forhånd for at få indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort og kontanter
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm, førstehjælpskasse og vinduesikring
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til ALLSAFE (Accor Hotels)
- Som følge af nationale reguleringer kan der ikke overføres mere end 1000 EUR i kontanter på dette overnatningssted. Kontakt overnatningsstedet via kontaktoplysningerne i reservationsbekræftelsen for flere oplysninger.
- Den udendørs pool har åbent fra juni til september.
- Poolen er tilgængelig fra kl. 08.00 til kl. 20.00.
- Reservationer er påkrævet for massagebehandlinger, spabehandlinger og privat bad/onsen. Reservationer kan foretages ved at tage kontakt til dette hotel inden ankomst via kontaktoplysningerne på reservationsbekræftelsen.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der kan være begrænset adgang til visse faciliteter. Gæster kan kontakte overnatningsstedet for flere oplysninger via kontaktoplysningerne i reservationsbekræftelsen.
- Hotellet tillader kun kæledyr på specifikke værelser, og der gælder desuden andre begrænsninger for kæledyr (der pålægges et tillægsgebyr, som kan findes i afsnittet om gebyrer). Gæster skal henvende sig direkte til hotellet via kontaktoplysningerne i reservationsbekræftelsen for at medbringe kæledyr.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs udtjekning.
- Gebyr for morgenmadsbuffet: 32 EUR for voksne og 16 EUR for børn (cirkapriser)
- Gebyr for parkeringsservice: EUR 30 pr. nat (intet gebyr for indkørsel/udkørsel)
- Tillægsgebyr for kæledyr: EUR 20 pr. kæledyr pr. nat
- Der opkræves ikke gebyrer for servicedyr
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Damprum
Massage
Spa og wellnesscenter
Kropsbehandlinger
Ansigtsbehandlinger
Morgenmad på værelset
Allergivenlige værelser til rådighed
Familierum
Beach Sun Loungers
Hegn omkring svømmepøl
Snack Bar/Deli
Parkering
Parkering
Parking (Limited)
Serviceydelser
Renseri
Rengøring
Beværtningsfaciliteter
Sikkerhedsboks
Opbevaring af bagage
Vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Swimmingpool
Have
Udendørs pool
Udendørs opvarmet pool
Evening Entertainment
Pool (Seasonal Outdoor)
Terrasse
Internet
Gratis wi-fi