Hotel de la Cité Carcassonne - MGallery Collection
274 $
/ Nacht
Ø-Preis November
Preise für Hotel de la Cité Carcassonne - MGallery Collection
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
274 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Hotel de la Cité Carcassonne - MGallery Collection ist Januar mit durchschnittlich 273 $ pro Nacht der günstigste Monat und Juli mit 450 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 273 $ |
| Februar | 279 $ |
| März | 286 $ |
| April | 359 $ |
| Mai | 377 $ |
| Juni | 437 $ |
| Juli | 450 $ |
| August | 449 $ |
| September | 439 $ |
| Oktober | 356 $ |
| November | 274 $ |
| Dezember | 313 $ |
J
F
M
A
M
J
J
A
S
O
Nov · 274 $
N
D
Am teuersten: Juli (ca. 450 $)
Am günstigsten: Januar (ca. 273 $)
Über diese Unterkunft
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Für deine Freizeit bieten sich folgende Einrichtungen an: Weinkellerei in der Nähe, Dampfbad und Außenpool (je nach Saison geöffnet). Zu den...
Annehmlichkeiten
Entspann dich im Wellnessbereich, der Massagen, Körperbehandlungen und Gesichtsbehandlungen bietet. Für deine Freizeit bieten sich folgende Einrichtungen an: Weinkellerei in der Nähe, Dampfbad und Außenpool (je nach Saison geöffnet). Zu den Highlights, die dieses Hotel bietet, gehören zudem kostenloses WLAN, ein Concierge-Service und Babysitting (gegen Gebühr).
Services der Unterkunft
Zum Angebot gehören ein Businesscenter, ein Textilreinigungsservice und eine rund um die Uhr besetzte Rezeption. Für Veranstaltungen stehen folgende Einrichtungen zur Verfügung: ein Konferenzzentrum und Tagungsräume. Vor Ort gibt es Folgendes: begrenzte Parkplätze.
Gastronomie
Genieße Mittagessen oder Abendessen bei La Barbacane 1 étoile, einem Restaurant mit Schwerpunkt auf französische Küche. Oder bleib gemütlich auf deinem Zimmer und nutz den Zimmerservice (rund um die Uhr). Entspann dich mit einem erfrischenden Getränk an der Bar/Lounge oder der Poolbar. Gegen Gebühr wird täglich von 07:00 Uhr bis 10:00 Uhr ein Frühstücksbuffet angeboten.
Zimmer
Fühl dich in den 59 Zimmern, die individuell ausgestattet sind und Minibar und einen Flachbildfernseher bieten, wie zu Hause. In deinem Zimmer findest du ein Pillowtop-Bett mit hochwertige Bettwaren vor. Ein WLAN-Internetzugang (kostenlos) ist ebenso verfügbar wie Kabelempfang. Die Badezimmer bieten Badewannen oder Duschen, Haartrockner und Bademäntel.
Lage
Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne (Carcassonne) ist nur wenige Schritte entfernt von: Historische Festungsstadt Carcassonne und Basilika of St-Nazaire und St-Celse. Dieses Hotel im luxuriösen Stil ist 0,1 km von Schulmuseum und 0,3 km von Tor von Narbonnaise entfernt.
In der Nähe
Historische Festungsstadt Carcassonne(0.1 Meilen)
Basilika of St-Nazaire und St-Celse(0.1 Meilen)
Schulmuseum(0.1 Meilen)
Aude-Tor(0.1 Meilen)
Museum für Rittertum, Waffen und Bogenschießen(0.1 Meilen)
Tor von Narbonnaise(0.2 Meilen)
Theater Jean Deschamps(0.2 Meilen)
Château Comtal(0.2 Meilen)
Chapeau Rouge(0.4 Meilen)
Museum des Mittelalters(0.4 Meilen)
Alte Brücke(0.5 Meilen)
Pont-Neuf de Carcassonne(0.6 Meilen)
Raymond Chesa Freizeitpark(0.7 Meilen)
Kongresszentrum Le Dôme(0.8 Meilen)
Museum der Schönen Künste(0.9 Meilen)
Flughafen Pays Cathare (CCF)(5.1 Meilen)
Flughafen Mazamet (DCM)(38.6 Meilen)
Flughafen Blagnac (TLS)(66.7 Meilen)
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Chemische Reinigung
Lage
Place Auguste Pierre Pont, Carcassonne, Frankreich
Historische Festungsstadt Carcassonne (0.1 Meilen)
Basilika of St-Nazaire und St-Celse (0.1 Meilen)
Schulmuseum (0.1 Meilen)
Aude-Tor (0.1 Meilen)
Museum für Rittertum, Waffen und Bogenschießen (0.1 Meilen)
Tor von Narbonnaise (0.2 Meilen)
Zimmeroptionen
11
Familienzimmer, Mehrere Betten
Zimmerdetails
1 Französisches Doppelbett
und 2 Einzelbetten
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
12
Superior-Zimmer, 1 Queen-Bett, Terrasse, Gartenblick
Zimmerdetails
1 Großes Doppelbett
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
9
Junior-Suite, 1 King-Bett
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
18
Classic-Zimmer, 1 King-Bett, Stadtblick
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
215 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
18
Deluxe-Suite, 1 Doppelbett, Balkon
Zimmerdetails
1 Französisches Doppelbett
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
16
Suite, 1 King-Bett
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
KlimaanlageWLAN (kostenlos)Eigenes Bad
17
Superior-Zimmer, 1 King-Bett, Gartenblick
Zimmerdetails
1 Extragroßes Doppelbett
Für bis zu 2 Personen
215 ft²
KlimaanlageWLAN (kostenlos)Eigenes Bad
Gästebewertungen zu Hotel de la Cité Carcassonne - MGallery Collection
9
Hervorragend
Basierend auf 991 verifizierten Bewertungen
Wer übernachtet hier?
Geschäftsreisende
2%
Paare
65%
Familien
21%
Gruppen
8%
Alleinreisende
2%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Das Hotel de la Cité Carcassonne - MGallery Collection bietet einen unvergesslichen Aufenthalt innerhalb der mittelalterlichen Mauern von Carcassonne, mit wunderschönen Gärten und Pool, beeindruckender Aussicht und einem hauseigenen Michelin-Stern-Restaurant, das von vielen Gästen als herausragender Teil des Erlebnisses hervorgehoben wird.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Das Hotel de la Cité Carcassonne - MGallery Collection bietet einen unvergesslichen Aufenthalt innerhalb der mittelalterlichen Mauern von Carcassonne, mit wunderschönen Gärten und Pool, beeindruckender Aussicht und einem hauseigenen Michelin-Stern-Restaurant, das von vielen Gästen als herausragender Teil des Erlebnisses hervorgehoben wird.
Die Zimmer bieten oft eine großartige Aussicht und Terrassen, obwohl mehrere Bewertungen auf veraltete Einrichtung, unpraktische Badewannen-Duschkombinationen, gelegentliche Lärmbelästigung oder Rauch von benachbarten Balkonen sowie Schwierigkeiten bei der Temperaturregelung hinweisen. Die Servicequalität variiert von herzlich aufmerksam bis gelegentlich unorganisiert, mit Berichten über langsamen Service an der Bar oder beim Frühstück, verpasste Transfers und eine ungleichmäßige Bearbeitung von Problemen oder die Hausreinigung. Die Zufahrt mit dem Auto ist eingeschränkt; die meisten Gäste parken außerhalb der Mauern und nutzen den Shuttle-Service des Hotels oder gehen zu Fuß, und einige finden die Preise für Zimmer und Frühstück hoch. Erwarten Sie einen stimmungsvollen, historischen Aufenthalt mit herausragendem Essen und Landschaft sowie einigen Eigenheiten eines Altbaus.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die Gäste lieben die Gärten, Terrassen und den Pool, und viele genießen die Bar; Zugang und Gepäckservice werden über einen Parkplatz außerhalb des Geländes mit Shuttle-Service angeboten. Es gibt einen Spa, aber die Verfügbarkeit und die Kommunikation können uneinheitlich sein.
Ähnliche Gästebewertungen
10
Melanie
2. Juli 2025
·
Aufenthalt für eine Nacht
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
10
Michael
6. Juli 2024
·
Aufenthalt für eine Nacht
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
10
Ka man carman
1. Okt. 2024
·
Aufenthalt für 2 Nächte
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Robert
30. Aug. 2025
·
Aufenthalt für 3 Nächte
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
10
Jeremy
7. Apr. 2025
·
Aufenthalt für 3 Nächte
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Sarah
18. Sept. 2023
·
Aufenthalt für eine Nacht
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
10
Paul
14. Sept. 2024
·
Aufenthalt für 4 Nächte
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Joanne
22. Aug. 2025
·
Aufenthalt für 3 Nächte
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
10
Joshua
29. Aug. 2024
·
Aufenthalt für eine Nacht
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
10
R
5. Juni 2024
·
Aufenthalt für eine Nacht
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Viele Bewertungen beschreiben saubere oder makellose Zimmer und gepflegte Räume. Allerdings berichten mehrere von uneinheitlicher Reinigung und Wartung, einschließlich schmutziger oder abgenutzter Teppiche oder Fliesen, gelegentlicher Gerüche sowie versäumter Zimmererfrischungen oder fehlender Ausstattung.
Ähnliche Gästebewertungen
2
Maria
12. Juni 2025
·
Aufenthalt für eine Nacht
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
8
Flavio
1. Mai 2025
·
Aufenthalt für 5 Nächte
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
2
dean
2. Juni 2025
·
Aufenthalt für eine Nacht
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24. Juli 2025
·
Aufenthalt für eine Nacht
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Peter
15. Nov. 2025
·
Aufenthalt für eine Nacht
Clean room spacious staff amenities breakfast
Clean room spacious staff amenities breakfast
10
Mike
12. Juni 2025
·
Aufenthalt für eine Nacht
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
10
Chris
29. Okt. 2025
·
Aufenthalt für 4 Nächte
The room was clean spacious and the staff were fantastic
The room was clean spacious and the staff were fantastic
10
Aditya
9. Apr. 2024
·
Aufenthalt für 4 Nächte
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
10
Paul
14. Sept. 2024
·
Aufenthalt für 4 Nächte
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
8
Toni
21. Nov. 2025
·
Aufenthalt für eine Nacht
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind oft geräumig und bieten einen beeindruckenden Ausblick sowie teilweise große Terrassen. Häufige Nachteile sind veraltete Einrichtung, unpraktische Badewannen-Duschkombinationen, Probleme mit der Temperaturregelung und gelegentliche Lärmbelästigung oder Rauch von nahegelegenen Balkonen oder Zimmern.
Ähnliche Gästebewertungen
10
Mark
21. März 2025
·
Aufenthalt für eine Nacht
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Duane
6. Juli 2025
·
Aufenthalt für eine Nacht
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
8
Flavio
1. Mai 2025
·
Aufenthalt für 5 Nächte
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
10
JEAN MARIE
5. Juni 2023
·
Aufenthalt für 3 Nächte
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
10
Keir
29. März 2025
·
Aufenthalt für 2 Nächte
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
10
Kevin
15. Feb. 2024
·
Aufenthalt für 3 Nächte
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
8
Toni
21. Nov. 2025
·
Aufenthalt für eine Nacht
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
8
Gillian
9. Sept. 2023
·
Aufenthalt für 4 Nächte
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
10
Joanne
22. Aug. 2025
·
Aufenthalt für 3 Nächte
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
8
Scott
19. Sept. 2024
·
Aufenthalt für eine Nacht
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Viele Gäste loben das freundliche, professionelle und hilfsbereite Personal im gesamten Hotel. Es gibt jedoch wiederkehrende Berichte über langsamen Service an der Bar oder beim Frühstück, verpasste Transfers oder schlechte Bearbeitung von Zwischenfällen sowie ungleiche Reaktion auf Probleme.
Ähnliche Gästebewertungen
10
Pauline
11. Dez. 2025
·
Aufenthalt für 2 Nächte
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
2
dean
2. Juni 2025
·
Aufenthalt für eine Nacht
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24. Juli 2025
·
Aufenthalt für eine Nacht
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Inga
12. Okt. 2024
·
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
4
Rozsa
26. Aug. 2023
·
Aufenthalt für 2 Nächte
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
10
Ka man carman
1. Okt. 2024
·
Aufenthalt für 2 Nächte
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Ashley
11. Sept. 2023
·
Aufenthalt für eine Nacht
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
10
Steven
17. Sept. 2025
·
Aufenthalt für eine Nacht
Great customer service
Great customer service
8
James
14. Sept. 2024
·
Aufenthalt für 4 Nächte
Incredible location, let down by indifferent to poor service.
Incredible location, let down by indifferent to poor service.
10
R
5. Juni 2024
·
Aufenthalt für eine Nacht
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Die außergewöhnliche Lage innerhalb der mittelalterlichen Zitadelle erleichtert die Erkundung zu Fuß und bietet eine wundervolle Aussicht. Die Zufahrt mit dem Auto ist eingeschränkt; die meisten Gäste parken außerhalb der Mauern und nutzen den Shuttle-Service des Hotels oder gehen zu Fuß, wobei einige Stufen zu überwinden sind.
Ähnliche Gästebewertungen
10
Mark
21. März 2025
·
Aufenthalt für eine Nacht
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Jean
11. Sept. 2024
·
Aufenthalt für eine Nacht
Great hotel in a not so convenient area
Great hotel in a not so convenient area
10
Mark
21. März 2025
·
Aufenthalt für eine Nacht
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
10
Angela
10. Okt. 2023
·
Aufenthalt für eine Nacht
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
10
Sasha
22. Juli 2024
·
Aufenthalt für eine Nacht
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
10
Jeremy
7. Apr. 2025
·
Aufenthalt für 3 Nächte
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Stephen
27. Mai 2025
·
Aufenthalt für 3 Nächte
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
10
Paul
14. Sept. 2024
·
Aufenthalt für 4 Nächte
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Michael
31. Mai 2023
·
Aufenthalt für 4 Nächte
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
10
Joanne
22. Aug. 2025
·
Aufenthalt für 3 Nächte
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Das mit einem Michelin-Stern ausgezeichnete La Barbacane und andere gastronomische Angebote im Hotel erhalten viel Lob für die Qualität der Speisen und die Menüs. Das Frühstück wird oft geschätzt. Einige Gäste finden die Preise hoch und berichten gelegentlich über langsamen Service oder Nachschubprobleme; die Bar ist angenehm, kann aber langsam sein.
Ähnliche Gästebewertungen
10
Nick
4. Aug. 2023
·
Aufenthalt für 3 Nächte
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
10
Pauline
11. Dez. 2025
·
Aufenthalt für 2 Nächte
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
8
Flavio
1. Mai 2025
·
Aufenthalt für 5 Nächte
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
6
Sara
24. Juli 2025
·
Aufenthalt für eine Nacht
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Claude
4. Juli 2024
·
Aufenthalt für eine Nacht
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
10
Monique
15. Sept. 2023
·
Aufenthalt für eine Nacht
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
10
Laura
25. Okt. 2024
·
Aufenthalt für 2 Nächte
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
10
Asif
25. Aug. 2025
·
Aufenthalt für eine Nacht
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
10
daisy
8. Aug. 2025
·
Aufenthalt für 4 Nächte
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
10
Joanne
22. Aug. 2025
·
Aufenthalt für 3 Nächte
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
10
Davide
25. Nov. 2025
·
Aufenthalt für eine Nacht
Hotel mit viel Liebe zum Detail ;-) Personal sehr freundlich & mit Klasse!
Hotel mit viel Liebe zum Detail ;-) Personal sehr freundlich & mit Klasse!
10
Stefan
24. Juni 2025
·
Aufenthalt für 2 Nächte
Top Lage traumhafter Garten und ein Mega Blick
Top Lage traumhafter Garten und ein Mega Blick
8
William
vor 3 Wochen
·
Aufenthalt für eine Nacht
It is a beautiful hotel centrally located. The only complaint is the old look and all the bathroom fixtures and bathrooms need to be remodeled.
It is a beautiful hotel centrally located. The only complaint is the old look and all the bathroom fixtures and bathrooms need to be remodeled.
10
Tim
vor 4 Wochen
·
Aufenthalt für 2 Nächte
Very pleasant stay here very central for Carcassonne old town and new. Some maintenance issues in my room but nothing to spoil my stay. Very clean, staff very helpful and really polite. Food and service was excellent. Had dinner last night truly first class nd my food intolerances well catered for. Overall well worth it and I would say good value for money.
Very pleasant stay here very central for Carcassonne old town and new. Some maintenance issues in my room but nothing to spoil my stay. Very clean, staff very helpful and really polite. Food and service was excellent. Had dinner last night truly first class nd my food intolerances well catered for. Overall well worth it and I would say good value for money.
10
Alexander
letzten Monat
·
Aufenthalt für 4 Nächte
Great location, right next to the main cathedral.
Great location, right next to the main cathedral.
Richtlinien der Unterkunft
Check-in
Check-out
Von 16:00 bis 00:00
Bis 12:00
Optionale Extras
Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.
Mehr anzeigenHaben Sie eine Frage?
Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-04: NO DATA
- 2026-11-05: 285.0744678792572USD
- 2026-11-06: 297.89544271728516USD
- 2026-11-07: 303.24272680206303USD
- 2026-11-08: 274.837809398346USD
- 2026-11-09: 261.49758835762026USD
- 2026-11-10: 258.9652274345398USD
- 2026-11-11: 253.24626085098268USD
- 2026-11-12: 266.1083207109833USD
- 2026-11-13: 267.52080664764406USD
- 2026-11-14: 278.46063527961735USD
- 2026-11-15: 260.61307919082645USD
- 2026-11-16: 265.03007854682926USD
- 2026-11-17: 262.3452750734711USD
- 2026-11-18: 265.9079798725891USD
- 2026-11-19: 255.7783992301941USD
- 2026-11-20: 261.15697640670777USD
- 2026-11-21: 286.8902717816162USD
- 2026-11-22: 270.9164323574066USD
- 2026-11-23: 262.5016207008362USD
- 2026-11-24: 260.67366247947695USD
- 2026-11-25: 265.19090928909304USD
- 2026-11-26: 279.59702986862186USD
- 2026-11-27: 279.90172666282655USD
- 2026-11-28: 277.90499459495544USD
- 2026-11-29: 274.91051276847844USD
- 2026-11-30: 279.90172666282655USD
- 2026-12-01: 289.88536988342287USD
- 2026-12-02: 357.77422595352175USD
- 2026-12-03: 281.89845873069766USD
- 2026-12-04: 314.84452073181154USD
- 2026-12-05: 387.07263987258915USD
- 2026-12-06: 382.7333425643921USD
- 2026-12-07: 305.8592264263916USD
- 2026-12-08: 288.8870038494873USD
- 2026-12-09: 282.89680764587405USD
- 2026-12-10: 297.87229815490724USD
- 2026-12-11: 302.864128324585USD
- 2026-12-12: 277.90499459495544USD
- 2026-12-13: 292.88046798522953USD
- 2026-12-14: 290.8837359173584USD
- 2026-12-15: 297.87229815490724USD
- 2026-12-16: 287.7176214115906USD
- 2026-12-17: 302.864128324585USD
- 2026-12-18: 312.84778866394043USD
- 2026-12-19: 312.84778866394043USD
- 2026-12-20: 305.8592264263916USD
- 2026-12-21: 305.8592264263916USD
- 2026-12-22: 320.8347169354248USD
- 2026-12-23: 321.83304873184204USD
- 2026-12-24: 370.41249227508547USD
- 2026-12-25: 391.71863686981203USD
- 2026-12-26: 337.8017354095459USD
- 2026-12-27: 326.8248789015198USD
- 2026-12-28: 328.0421253900147USD
- 2026-12-29: 341.8356682919312USD
- 2026-12-30: 406.7101162998963USD
- 2026-12-31: 396.7104670394898USD
- 2027-01-01: 363.35001123550416USD
- 2027-01-02: 326.32069720687866USD
- 2027-01-03: 219.38841949974062USD
- 2027-01-04: 292.0838294091797USD
Bitte kontaktiere die Unterkunft vor der Anreise, um den Check-in zu arrangieren. Bitte setz dich im Voraus mit der Unterkunft in Verbindung, wenn du eine Anreise nach 20:00 Uhr planst. Kontaktiere die Unterkunft bitte im Voraus, um Hinweise zum Check-in zu erhalten. Die Mitarbeiter der Rezeption heißen dich bei deiner Ankunft willkommen. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
- Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
- Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte für unvorhergesehene Aufwendungen verlangt.
- Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
- Diese Unterkunft akzeptiert Kreditkarten und Bargeld.
- Bargeldlose Transaktionen sind verfügbar
- Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher, einem Rauchmelder, einem Sicherheitssystem, einem Erste-Hilfe-Kasten und Fenstergittern ausgestattet
- Die Unterkunft versichert, dass die Reinigungs- und Desinfektionsmaßnahmen gemäß der folgenden Richtlinie eingehalten werden: ALLSAFE (Accor Hotels).
- Aufgrund nationaler Bestimmungen sind Bargeldtransaktionen in dieser Unterkunft nur bis zu einer Höhe von 1000 EUR erlaubt. Weitere Informationen erhältst du auf Nachfrage direkt bei der Unterkunft. Die Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Der saisonal geöffnete Pool ist von Juni bis September geöffnet.
- Der Pool ist von 08:00 Uhr bis 20:00 Uhr geöffnet.
- Für Massageanwendungen, Behandlungen im Wellnessbereich und das öffentliche Bad/Onsen sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Hotel in Verbindung. Die Kontaktinformationen findest du auf deiner Buchungsbestätigung.
- Die Unterkunft bietet je nach Verfügbarkeit Zimmer mit Verbindungstür/nebeneinanderliegende Zimmer. Bitte wende dich mit deiner Anfrage direkt an deine Unterkunft. Die Telefonnummer findest du auf der Buchungsbestätigung.
- Der Zugang zu einigen Einrichtungen ist evtl. eingeschränkt. Bitte wende dich bei weiteren Fragen direkt an die Unterkunft (Kontaktinformationen siehe Buchungsbestätigung).
- In dieser Unterkunft sind Haustiere nur in bestimmten Zimmern erlaubt. Daneben sind noch weitere Einschränkungen in Bezug auf Haustiere zu beachten (zusätzlich anfallende Kosten sind im Abschnitt „Gebühren“ aufgeführt). Die Mitnahme eines Haustieres muss grundsätzlich direkt mit der Unterkunft abgeklärt werden. Die Kontaktinformationen findest du auf der Buchungsbestätigung.
- Es sind bargeldlose Zahlungsmethoden für alle Transaktionen verfügbar.
- Kontaktloser Check-out ist verfügbar.
Unternehmensdetails
Registrierungsnummer der Unterkunft FR0F532662145
- Aufpreis für das Frühstücksbuffet: ca. 32 EUR für Erwachsene und ca. 16 EUR für Kinder
- Parken mit Parkservice: 30 EUR pro Nacht (Pauschalgebühr)
- Gebühr für Haustiere: 20 EUR pro Haustier, pro Nacht
- Assistenztiere sind von den Gebühren ausgenommen
Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Restaurant
Pool
Nichtraucher-Zimmer
Zimmerservice
Chemische Reinigung
Allgemein
Zimmerservice
Restaurant
Nichtraucher-Zimmer
Dampfsauna
Massage
Spa & Wellness Center
Körperanwendungen
Gesichtsanwendungen
Frühstück auf dem Zimmer
Allergikerzimmer verfügbar
Familienzimmer
Beach Sun Loungers
Pool eingezäunt
Snack Bar/Deli
Parkmöglichkeiten
Parkmöglichkeiten
Parking (Limited)
Services
Chemische Reinigung
Reinigung
Bankett-Ausstattung
Safe
Gepäckaufbewahrung
Waschsalon mit Selbstbedienung
24-Hour Front Desk
Concierge Services
Aktivitäten
Pool
Garten
Pool im Freien
Beheiztes Freibad
Evening Entertainment
Pool (Seasonal Outdoor)
Terrasse
Internet
Kostenloses W-LAN