Hotel de la Cité Carcassonne - MGallery Collection
422 USD
/natt
Gj.snitt. for september
Priser for Hotel de la Cité Carcassonne - MGallery Collection
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422 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Hotel de la Cité Carcassonne - MGallery Collection er prisen per natt i gjennomsnitt 273 USD i den billigste måneden (januar) og 455 USD i den dyreste måneden (august), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 273 USD |
| februar | 279 USD |
| mars | 286 USD |
| april | 359 USD |
| mai | 377 USD |
| juni | 437 USD |
| juli | 450 USD |
| august | 455 USD |
| september | 422 USD |
| oktober | 356 USD |
| november | 274 USD |
| desember | 313 USD |
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sep · 422 USD
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Dyreste: august (ca. 455 USD)
Billigste: januar (ca. 273 USD)
Om denne eiendommen
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Liker du fritidsaktiviteter, har du her blant annet tilgang til en tilhørende vingård, et dampbad og et sesongbasert utendørsbasseng. Dette hot...
Fasiliteter
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Liker du fritidsaktiviteter, har du her blant annet tilgang til en tilhørende vingård, et dampbad og et sesongbasert utendørsbasseng. Dette hotellet har dessuten wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, renseri-/vaskeritjenester og en døgnåpen resepsjon. Dette hotellet tilbyr møte- og konferanselokaler som konferansesenter og møterom. Gjestene tilbys begrenset parkering på stedet.
Servering
Kom og spis lunsj eller middag på La Barbacane 1 étoile, en restaurant som spesialiserer seg på franske retter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Besøk en bar/lounge eller en bassengbar og slapp av med din favorittdrink. Frokostbuffé tilbys daglig fra kl. 07.00 til kl. 10.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 59 gjesterommene, som er individuelt dekorert og utstyrt med minibar og Flatskjerm-TV. Sengen har overmadrass og sengetøy av topp kvalitet. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Badene har badekar eller dusj, hårføner, og badekåper.
Beliggenhet
Hotel de la Cité Carcassonne - MGallery Collection i Carcassonne (Carcassonne-citadellet) ligger ideelt plassert med både Historisk befestet by Carcassonne og St. Nazaire og St. Celses basilika like rundt hjørnet. Dette hotellet i luksuriøs stil ligger 0,1 mi (0,1 km) unna Skolemuseum og 0,2 mi (0,3 km) unna Porte Narbonnaise.
Hva finnes i nærheten
Historisk befestet by Carcassonne(0.1 miles)
St. Nazaire og St. Celses basilika(0.1 miles)
Skolemuseum(0.1 miles)
Aude-porten(0.1 miles)
Museum for ridderlighet, våpen og bueskyting(0.1 miles)
Porte Narbonnaise(0.2 miles)
Teater Jean Deschamps(0.2 miles)
Château Comtal(0.2 miles)
Chapeau Rouge(0.4 miles)
Middelaldermuseet(0.4 miles)
Torturmuseet i Carcassonne(0.5 miles)
Gamle bro(0.5 miles)
Pont-Neuf de Carcassonne(0.6 miles)
Raymond Chesa fritidspark(0.7 miles)
Saint-Nazaire basilika(0.7 miles)
Carcassonne (CCF-Pays Cathare)(5.1 miles)
Castres (DCM-Mazamet)(38.6 miles)
Blagnac flyplass (TLS)(66.7 miles)
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Renseri
Beliggenhet
Place Auguste Pierre Pont, Carcassonne, Frankrike
Historisk befestet by Carcassonne (0.1 miles)
St. Nazaire og St. Celses basilika (0.1 miles)
Skolemuseum (0.1 miles)
Aude-porten (0.1 miles)
Museum for ridderlighet, våpen og bueskyting (0.1 miles)
Porte Narbonnaise (0.2 miles)
Romalternativer
11
Familierom, flere senger
Romdetaljer
1 Dobbeltseng
og 2 Enkeltsenger
Sover 2
KlimaanleggWi-Fi (gratis)Eget bad
12
Rom – superior, 1 queensize-seng, terrasse, hageutsikt
Romdetaljer
1 Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Eget bad
9
Suite – junior, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Eget bad
18
Rom – classic, 1 kingsize-seng, byutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
215 ft²
KlimaanleggWi-Fi (gratis)Eget bad
18
Suite – deluxe, 1 dobbeltseng, balkong
Romdetaljer
1 Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Eget bad
16
Suite, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggWi-Fi (gratis)Eget bad
17
Rom – superior, 1 kingsize-seng, hageutsikt
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
215 ft²
KlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler av Hotel de la Cité Carcassonne - MGallery Collection
9
Utrolig
basert på 991 verifiserte omtaler
Hvem bor her?
Business
2%
Par
65%
Familie
21%
Grupper
8%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Hotel de la Cité Carcassonne - MGallery Collection byr på et minneverdig opphold innenfor murene av Carcassonne, med vakre hager og basseng, imponerende utsikt og en Michelin-stjerne restaurant som mange gjester fremhever som et høydepunkt.
Les merVar dette til hjelp?
Hva gjestene synes
Hotel de la Cité Carcassonne - MGallery Collection byr på et minneverdig opphold innenfor murene av Carcassonne, med vakre hager og basseng, imponerende utsikt og en Michelin-stjerne restaurant som mange gjester fremhever som et høydepunkt.
Rommene har ofte flott utsikt og terrasser, men flere anmeldelser påpeker utdatert interiør, upraktiske dusj-/badekar-kombinasjoner, tidvis støy eller røyk fra nabobalkonger og problemer med å regulere temperaturen. Servicekvaliteten varierer fra varmt oppmerksom til tidvis uorganisert, med rapporter om treg betjening i bar eller under frokosten, glippede transportordninger og ujevn håndtering av problemer eller renhold. Biltilgang er begrenset; de fleste gjester parkerer utenfor murene og benytter hotellets skyttel eller går til fots, og noen synes rom- og frokostprisene er høye. Forvent et atmosfærisk, historisk opphold med fremragende mat og utsikt, samt noen særheter ved en eldre bygning.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjestene setter pris på hagen, terrassene og bassenget, og mange liker baren. Tilgang og hjelp med bagasje tilbys via parkering utenfor murene med skytteltjeneste. Et spa er tilgjengelig, men tilgjengelighet og kommunikasjon kan være varierende.
Relaterte gjesteomtaler
10
Melanie
2. juli 2025
·
Overnattet 1 natt
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
10
Michael
6. juli 2024
·
Overnattet 1 natt
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
10
Ka man carman
1. okt. 2024
·
Overnattet 2 netter
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Robert
30. aug. 2025
·
Overnattet 3 netter
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
10
Jeremy
7. apr. 2025
·
Overnattet 3 netter
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Sarah
18. sep. 2023
·
Overnattet 1 natt
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
10
Paul
14. sep. 2024
·
Overnattet 4 netter
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Joanne
22. aug. 2025
·
Overnattet 3 netter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
10
Joshua
29. aug. 2024
·
Overnattet 1 natt
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
10
R
5. juni 2024
·
Overnattet 1 natt
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange anmeldelser beskriver rene eller plettfrie rom og godt vedlikeholdte områder. Likevel påpeker flere ujevn rengjøring og vedlikehold, inkludert skitne eller slitte tepper eller fliser, tidvis lukt, og manglende oppfylling av rom eller nødvendigheter.
Relaterte gjesteomtaler
2
Maria
12. juni 2025
·
Overnattet 1 natt
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
8
Flavio
1. mai 2025
·
Overnattet 5 netter
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
2
dean
2. juni 2025
·
Overnattet 1 natt
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24. juli 2025
·
Overnattet 1 natt
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Peter
15. nov. 2025
·
Overnattet 1 natt
Clean room spacious staff amenities breakfast
Clean room spacious staff amenities breakfast
10
Mike
12. juni 2025
·
Overnattet 1 natt
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
10
Chris
29. okt. 2025
·
Overnattet 4 netter
The room was clean spacious and the staff were fantastic
The room was clean spacious and the staff were fantastic
10
Aditya
9. apr. 2024
·
Overnattet 4 netter
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
10
Paul
14. sep. 2024
·
Overnattet 4 netter
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
8
Toni
21. nov. 2025
·
Overnattet 1 natt
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er ofte romslige med imponerende utsikt og noen store terrasser. Vanlige ulemper inkluderer utdatert interiør, upraktiske dusj-/badekar-kombinasjoner, problemer med temperaturregulering og tidvis støy eller røyk fra nærliggende balkonger eller rom.
Relaterte gjesteomtaler
10
Mark
21. mars 2025
·
Overnattet 1 natt
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Duane
6. juli 2025
·
Overnattet 1 natt
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
8
Flavio
1. mai 2025
·
Overnattet 5 netter
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
10
JEAN MARIE
5. juni 2023
·
Overnattet 3 netter
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
10
Keir
29. mars 2025
·
Overnattet 2 netter
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
10
Kevin
15. feb. 2024
·
Overnattet 3 netter
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
8
Toni
21. nov. 2025
·
Overnattet 1 natt
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
8
Gillian
9. sep. 2023
·
Overnattet 4 netter
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
10
Joanne
22. aug. 2025
·
Overnattet 3 netter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
8
Scott
19. sep. 2024
·
Overnattet 1 natt
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
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Service
Mange gjester roser det vennlige, profesjonelle og hjelpsomme personalet i hele hotellet. Det rapporteres gjentatte ganger om treg betjening i bar eller under frokosten, glippede transportordninger eller dårlig håndtering av hendelser, og ujevne reaksjoner på problemer.
Relaterte gjesteomtaler
10
Pauline
11. des. 2025
·
Overnattet 2 netter
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
2
dean
2. juni 2025
·
Overnattet 1 natt
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24. juli 2025
·
Overnattet 1 natt
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Inga
12. okt. 2024
·
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
4
Rozsa
26. aug. 2023
·
Overnattet 2 netter
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
10
Ka man carman
1. okt. 2024
·
Overnattet 2 netter
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Ashley
11. sep. 2023
·
Overnattet 1 natt
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
10
Steven
17. sep. 2025
·
Overnattet 1 natt
Great customer service
Great customer service
8
James
14. sep. 2024
·
Overnattet 4 netter
Incredible location, let down by indifferent to poor service.
Incredible location, let down by indifferent to poor service.
10
R
5. juni 2024
·
Overnattet 1 natt
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
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Beliggenhet
Den eksepsjonelle beliggenheten innenfor den middelalderske festningen gjør det enkelt å utforske til fots og nyte utsikten. Biltrafikk er begrenset; de fleste gjester parkerer utenfor murene og benytter hotellets skyttel eller går til fots, med noen trapper involvert.
Relaterte gjesteomtaler
10
Mark
21. mars 2025
·
Overnattet 1 natt
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Jean
11. sep. 2024
·
Overnattet 1 natt
Great hotel in a not so convenient area
Great hotel in a not so convenient area
10
Mark
21. mars 2025
·
Overnattet 1 natt
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
10
Angela
10. okt. 2023
·
Overnattet 1 natt
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
10
Sasha
22. juli 2024
·
Overnattet 1 natt
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
10
Jeremy
7. apr. 2025
·
Overnattet 3 netter
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Stephen
27. mai 2025
·
Overnattet 3 netter
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
10
Paul
14. sep. 2024
·
Overnattet 4 netter
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Michael
31. mai 2023
·
Overnattet 4 netter
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
10
Joanne
22. aug. 2025
·
Overnattet 3 netter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
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Servering
Michelin-stjernerestauranten La Barbacane og andre spisesteder på stedet får sterk ros for matkvalitet og smaksmenyer, og frokosten er ofte verdsatt. Noen gjester synes prisene er høye og rapporterer om tidvis treg service eller problemer med påfylling; baren er hyggelig, men kan være treg.
Relaterte gjesteomtaler
10
Nick
4. aug. 2023
·
Overnattet 3 netter
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
10
Pauline
11. des. 2025
·
Overnattet 2 netter
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
8
Flavio
1. mai 2025
·
Overnattet 5 netter
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
6
Sara
24. juli 2025
·
Overnattet 1 natt
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Claude
4. juli 2024
·
Overnattet 1 natt
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
10
Monique
15. sep. 2023
·
Overnattet 1 natt
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
10
Laura
25. okt. 2024
·
Overnattet 2 netter
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
10
Asif
25. aug. 2025
·
Overnattet 1 natt
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
10
daisy
8. aug. 2025
·
Overnattet 4 netter
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
10
Joanne
22. aug. 2025
·
Overnattet 3 netter
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
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KI-generert oppsummering basert på nylige gjesteomtaler
10
Elcyon
forrige uke
·
Overnattet 1 natt
Ar condicionado sujo. Não tive coragem de usar.
Ar condicionado sujo. Não tive coragem de usar.
8
Donna
forrige uke
·
Overnattet 2 netter
The hotel is obviously very old but the rooms could be updated a bit. Furnishings were tired. Outside cushions were left out overnight and the time we were there they were constantly wet so we couldn’t sit on them. The staff were fantastic, they were super helpful with questions and couldn’t do enough for you. The food was incredible 5** Beautiful place Carcassone and would certainly love to return
The hotel is obviously very old but the rooms could be updated a bit. Furnishings were tired. Outside cushions were left out overnight and the time we were there they were constantly wet so we couldn’t sit on them. The staff were fantastic, they were super helpful with questions and couldn’t do enough for you. The food was incredible 5** Beautiful place Carcassone and would certainly love to return
10
Ciaran
for 3 uker siden
·
Overnattet 4 netter
Stunning hotel in an amazing location.
Stunning hotel in an amazing location.
10
Ana Paula
for 3 uker siden
·
Overnattet 2 netter
Una buena experiencia está súper ubicado, muy amable el personal y era lo que esperábamos.
Una buena experiencia está súper ubicado, muy amable el personal y era lo que esperábamos.
6
Ian
for 4 uker siden
·
Overnattet 2 netter
The hotel was ok but very much overpriced for what it provided. The snacks were very expensive and the rooms needed maintenance. The lack of decent lighting in the bathrooms was disappointing as was the air con. It was either hot or very cold.
The hotel was ok but very much overpriced for what it provided. The snacks were very expensive and the rooms needed maintenance. The lack of decent lighting in the bathrooms was disappointing as was the air con. It was either hot or very cold.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: 414.1234289811401USD
- 2026-09-21: 452.0088143160095USD
- 2026-09-22: 455.0837308868408USD
- 2026-09-23: 488.769822USD
- 2026-09-24: 570.8166171745605USD
- 2026-09-25: 589.254491867981USD
- 2026-09-26: 500.1024296653747USD
- 2026-09-27: 434.3855812028503USD
- 2026-09-28: 366.18727272171014USD
- 2026-09-29: 333.92388068399043USD
- 2026-09-30: 376.0278530932617USD
- 2026-10-01: 844.6883600802612USD
- 2026-10-02: 353.34845699057USD
- 2026-10-03: 346.0398622028503USD
- 2026-10-04: 337.8248534811401USD
- 2026-10-05: 374.32195874999996USD
- 2026-10-06: 367.0248486368408USD
- 2026-10-07: 356.9855623868408USD
- 2026-10-08: 321.9455752028503USD
- 2026-10-09: 345.9136358254394USD
- 2026-10-10: 294.29450549999996USD
- 2026-10-11: 528.0974793770141USD
- 2026-10-12: 329.3230080094299USD
- 2026-10-13: 354.20896724057USD
- 2026-10-14: 1060.36662673114USD
- 2026-10-15: 382.7779005377197USD
- 2026-10-16: 361.5749503868408USD
- 2026-10-17: 357.89194130657955USD
- 2026-10-18: 319.1804647311401USD
- 2026-10-19: 324.4697175942993USD
- 2026-10-20: 326.2940301368408USD
- 2026-10-21: 309.86401269342036USD
- 2026-10-22: 282.4653607311401USD
- 2026-10-23: 348.2083298254394USD
- 2026-10-24: 274.23888484199523USD
- 2026-10-25: 248.68746224999998USD
- 2026-10-26: 367.38052340570067USD
- 2026-10-27: 318.9854003348694USD
- 2026-10-28: 315.3368452782898USD
- 2026-10-29: 319.9032989434204USD
- 2026-10-30: 332.6847263160095USD
- 2026-10-31: 326.5923165471496USD
- 2026-11-01: 258.8414902028503USD
- 2026-11-02: 280.6410832028503USD
- 2026-11-03: 276.98104347171017USD
- 2026-11-04: 272.4260744811401USD
- 2026-11-05: 279.7346692688598USD
- 2026-11-06: 282.4653607311401USD
- 2026-11-07: 278.81678816743465USD
- 2026-11-08: 279.7346692688598USD
- 2026-11-09: 281.55894679714964USD
- 2026-11-10: 268.7775019174347USD
- 2026-11-11: 216.36669936085508USD
- 2026-11-12: 261.48037429714964USD
- 2026-11-13: 257.4705246843109USD
- 2026-11-14: 284.2896382594299USD
- 2026-11-15: 274.2503520094299USD
- 2026-11-16: 285.21898652828975USD
- 2026-11-17: 278.81678816743465USD
- 2026-11-18: 278.81678816743465USD
- 2026-11-19: 271.50819337971495USD
- 2026-11-20: 289.77395551885985USD
Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen for å avtale når/hvordan innsjekking skal skje. Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen hvis du planlegger å ankomme etter kl. 20.00. Gjestene må kontakte overnattingsstedet i forkant for å få innsjekkingsinstruksjoner. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kontanter
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra ALLSAFE (Accor Hotels)
- Som følge av nasjonale reguleringer, kan man ikke betale mer enn 1000 EUR i kontanter på dette overnattingsstedet. Kontakt overnattingsstedet via kontaktopplysningene i bestillingbekreftelsen for mer informasjon.
- Det sesongbaserte bassenget er åpent fra juni til september.
- Svømmebassenget er tilgjengelig mellom kl. 08.00 og kl. 20.00.
- Massasjetjenester, spabehandlinger og privat bad/onsen må forhåndsbestilles. Bestillingen kan foretas ved å kontakte dette hotellet før ankomst, ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Enkelte fasiliteter kan ha begrenset tilgang. Gjester kan ta kontakt med overnattingsstedet for flere opplysninger ved å bruke kontaktopplysningene på reservasjonsbekreftelsen.
- Overnattingsstedet tillater bare kjæledyr på bestemte rom og har andre kjæledyrrestriksjoner (gebyrer gjelder, og du finner disse i delen om gebyrer). Gjestene kan forhøre seg om det å ta med kjæledyr, ved å kontakte hotellet direkte ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Det er mulig å betale uten kontanter.
- Kontaktfri utsjekking er tilgjengelig.
- Pris for frokostbuffé: ca. EUR 32 for voksne og EUR 16 for barn
- Avgift for betjent parkering: 30 EUR per natt (ubegrenset antall inn- og utkjøringer)
- Kjæledyravgift: EUR 20 per kjæledyr, per natt
- Det kreves ikke betaling for servicedyr
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Renseri
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Damprom
Massasje
Spa- og velværesenter
Kroppsbehandlinger
Ansiktsbehandlinger
Frokost servert på rommet
Allergivennlige rom tilgjengelig
Familierom
Beach Sun Loungers
Inngjerdet basseng
Snack Bar/Deli
Parkering
Parkering
Parking (Limited)
Aktiviteter
Svømmebasseng
Hage
Utendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Evening Entertainment
Pool (Seasonal Outdoor)
Terrasse
Tjenester
Renseri
Rengjøring
Bankettfasiliteter
Bankboks
Bagasjeoppbevaring
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Internett
Gratis wi-fi