Hotel de la Cité Carcassonne - MGallery Collection
US$ 422
/ noite
Média para setembro
Preços para Hotel de la Cité Carcassonne - MGallery Collection
Selecione datas para ver preços e disponibilidade
US$ 422
/ noite
Média para setembro
Média de preços por mês
Em Hotel de la Cité Carcassonne - MGallery Collection, a diária custa em média US$ 273 no mês mais barato (janeiro) e US$ 455 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 273 |
| fevereiro | US$ 279 |
| março | US$ 286 |
| abril | US$ 359 |
| maio | US$ 377 |
| junho | US$ 437 |
| julho | US$ 450 |
| agosto | US$ 455 |
| setembro | US$ 422 |
| outubro | US$ 356 |
| novembro | US$ 274 |
| dezembro | US$ 313 |
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Mais caro: agosto (aprox. US$ 455)
Mais barato: janeiro (aprox. US$ 273)
Sobre esta propriedade
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma vinícola adjacente, uma sauna a vapor e piscina de temporada. Este hotel...
Comodidades
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Se estiver a fim de recreação, encontrará uma vinícola adjacente, uma sauna a vapor e piscina de temporada. Este hotel oferece Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa).
Comodidades
As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Hotel oferece instalações para eventos, como um centro de conferências e salas de reunião. Estacionamento limitado está disponível no local.
Jantar
Experimente as deliciosas opções de almoço ou jantar no La Barbacane 1 étoile, um charmoso restaurante especializado em pratos da culinária francesa. Outra opção é se hospedar no local e aproveitar o serviço de quarto 24 horas. Relaxe com a sua bebida favorita em um bar/lounge ou um bar ao lado da piscina. Há café da manhã (buffet) disponível diariamente, entre 7h e 10h, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 59 quartos com decoração individual, com frigobares e TVs de tela plana. Sua cama colchão com pillow-top apresenta roupas de cama premium. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. Banheiros apresentam banheiras ou chuveiros, secadores de cabelo e roupões de banho.
Localização
Em Carcassonne (na área de Cidadela de Carcassonne), Hotel de la Cité Carcassonne - MGallery Collection fica a apenas alguns passos de Cidade Fortificada Histórica de Carcassonne e de Basilique Saint-Nazaire-et-Saint-Celse. Este hotel de luxo fica a 0,1 km de Museu da Escola e a 0,3 km de Porte Narbonnaise.
Lugares próximos
Cidade Fortificada Histórica de Carcassonne(0.1 milhas)
Basilique Saint-Nazaire-et-Saint-Celse(0.1 milhas)
Museu da Escola(0.1 milhas)
Porte d'Aude(0.1 milhas)
Museu da Cavalaria, Armas e Arqueria(0.1 milhas)
Porte Narbonnaise(0.2 milhas)
Teatro Jean Deschamps(0.2 milhas)
Castelo Comtal(0.2 milhas)
Chapeau Rouge(0.4 milhas)
Museu da Idade Média(0.4 milhas)
Museu da Tortura de Carcassonne(0.5 milhas)
Ponte Velha(0.5 milhas)
Pont-Neuf de Carcassonne(0.6 milhas)
Parque de Lazer Raymond Chesa(0.7 milhas)
Basílica de Saint-Nazaire(0.7 milhas)
Aeroporto Pays Cathare (CCF)(5.1 milhas)
Aeroporto Mazamet (DCM)(38.6 milhas)
Aeroporto Blagnac (TLS)(66.7 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Lavagem a seco
Localização
Place Auguste Pierre Pont, Carcassonne, França
Cidade Fortificada Histórica de Carcassonne (0.1 milhas)
Basilique Saint-Nazaire-et-Saint-Celse (0.1 milhas)
Museu da Escola (0.1 milhas)
Porte d'Aude (0.1 milhas)
Museu da Cavalaria, Armas e Arqueria (0.1 milhas)
Porte Narbonnaise (0.2 milhas)
Opções de quarto
11
Quarto família, várias camas
Detalhes do quarto
1 Cama De Casal
e 2 Camas De Solteiro
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
12
Quarto superior, 1 cama Queen, terraço, vista para o jardim
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
9
Suíte júnior, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
18
Quarto clássico, 1 cama King, vista para a cidade
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
215 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
18
Suíte luxo, 1 cama de casal, sacada
Detalhes do quarto
1 Cama De Casal
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
16
Suíte, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
17
Quarto superior, 1 cama King, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 2
215 ft²
Ar condicionadoWi-Fi (gratuito)Banheiro privativo
Avaliações dos hóspedes sobre Hotel de la Cité Carcassonne - MGallery Collection
9
Fabuloso
Com base em 991 avaliações verificadas
Quem se hospeda aqui?
Negócios
2%
Casal
65%
Famílias
21%
Grupos
8%
Viajantes individuais
2%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
O Hotel de la Cité Carcassonne - MGallery Collection proporciona uma estadia memorável dentro das muralhas medievais de Carcassonne, com belos jardins e piscina, vistas impressionantes e um restaurante com estrela Michelin no local que muitos hóspedes destacam como o ponto alto da experiência.
Leia maisIsso foi útil?
Opinião dos hóspedes
O Hotel de la Cité Carcassonne - MGallery Collection proporciona uma estadia memorável dentro das muralhas medievais de Carcassonne, com belos jardins e piscina, vistas impressionantes e um restaurante com estrela Michelin no local que muitos hóspedes destacam como o ponto alto da experiência.
Os quartos costumam ter ótimas vistas e terraços, embora algumas avaliações mencionem decoração desatualizada, banheiros com banheira e chuveiro combinados de forma pouco prática, ruído ou fumaça ocasionais provenientes das varandas vizinhas e dificuldade em controlar a temperatura do quarto. A qualidade do serviço varia de atenciosa e cordial a ocasionalmente desorganizada, com relatos de atendimento lento no bar ou no café da manhã, traslados perdidos e tratamento inconsistente de problemas ou limpeza. O acesso de carro é restrito; a maioria dos hóspedes estaciona fora das muralhas e usa o serviço de transporte do hotel ou caminha, e alguns acham os preços do quarto e do café da manhã elevados. Espere uma estadia atmosférica e histórica, com restaurantes e paisagens excepcionais, juntamente com algumas peculiaridades de um edifício antigo.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
Os hóspedes adoram os jardins, terraços e piscina, e muitos apreciam o bar; acesso e auxílio com a bagagem são fornecidos por meio de estacionamento fora do local com serviço de transporte. Há um spa, mas a disponibilidade e a comunicação podem ser inconsistentes.
Avaliações dos hóspedes relacionadas
10
Melanie
2 de jul. de 2025
·
Hospedou-se por 1 noite
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
10
Michael
6 de jul. de 2024
·
Hospedou-se por 1 noite
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
10
Ka man carman
1 de out. de 2024
·
Hospedou-se por 2 noites
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Robert
30 de ago. de 2025
·
Hospedou-se por 3 noites
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
10
Jeremy
7 de abr. de 2025
·
Hospedou-se por 3 noites
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Sarah
18 de set. de 2023
·
Hospedou-se por 1 noite
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
10
Paul
14 de set. de 2024
·
Hospedou-se por 4 noites
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Joanne
22 de ago. de 2025
·
Hospedou-se por 3 noites
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
10
Joshua
29 de ago. de 2024
·
Hospedou-se por 1 noite
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
10
R
5 de jun. de 2024
·
Hospedou-se por 1 noite
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Muitas avaliações descrevem quartos limpos ou impecáveis e espaços bem cuidados. No entanto, várias observações mencionam limpeza e manutenção inconsistentes, incluindo carpetes ou azulejos sujos ou desgastados, odores ocasionais e falta de renovação ou reposição de itens no quarto.
Avaliações dos hóspedes relacionadas
2
Maria
12 de jun. de 2025
·
Hospedou-se por 1 noite
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
8
Flavio
1 de mai. de 2025
·
Hospedou-se por 5 noites
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
2
dean
2 de jun. de 2025
·
Hospedou-se por 1 noite
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24 de jul. de 2025
·
Hospedou-se por 1 noite
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Peter
15 de nov. de 2025
·
Hospedou-se por 1 noite
Clean room spacious staff amenities breakfast
Clean room spacious staff amenities breakfast
10
Mike
12 de jun. de 2025
·
Hospedou-se por 1 noite
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
10
Chris
29 de out. de 2025
·
Hospedou-se por 4 noites
The room was clean spacious and the staff were fantastic
The room was clean spacious and the staff were fantastic
10
Aditya
9 de abr. de 2024
·
Hospedou-se por 4 noites
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
10
Paul
14 de set. de 2024
·
Hospedou-se por 4 noites
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
8
Toni
21 de nov. de 2025
·
Hospedou-se por 1 noite
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos costumam ser espaçosos, com vistas impressionantes e alguns terraços grandes. As desvantagens comuns incluem decoração desatualizada, banheiros com banheira e chuveiro combinados de forma pouco prática, problemas com o controle de temperatura e ruído ou fumaça ocasionais provenientes de varandas ou quartos próximos.
Avaliações dos hóspedes relacionadas
10
Mark
21 de mar. de 2025
·
Hospedou-se por 1 noite
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Duane
6 de jul. de 2025
·
Hospedou-se por 1 noite
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
8
Flavio
1 de mai. de 2025
·
Hospedou-se por 5 noites
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
10
JEAN MARIE
5 de jun. de 2023
·
Hospedou-se por 3 noites
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
10
Keir
29 de mar. de 2025
·
Hospedou-se por 2 noites
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
10
Kevin
15 de fev. de 2024
·
Hospedou-se por 3 noites
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
8
Toni
21 de nov. de 2025
·
Hospedou-se por 1 noite
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
8
Gillian
9 de set. de 2023
·
Hospedou-se por 4 noites
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
10
Joanne
22 de ago. de 2025
·
Hospedou-se por 3 noites
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
8
Scott
19 de set. de 2024
·
Hospedou-se por 1 noite
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a equipe simpática, profissional e prestativa em toda a propriedade. Existem relatos recorrentes de atendimento lento no bar ou no café da manhã, traslados perdidos ou tratamento inadequado de problemas, e respostas inconsistentes a reclamações.
Avaliações dos hóspedes relacionadas
10
Pauline
11 de dez. de 2025
·
Hospedou-se por 2 noites
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
2
dean
2 de jun. de 2025
·
Hospedou-se por 1 noite
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24 de jul. de 2025
·
Hospedou-se por 1 noite
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Inga
12 de out. de 2024
·
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
4
Rozsa
26 de ago. de 2023
·
Hospedou-se por 2 noites
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
10
Ka man carman
1 de out. de 2024
·
Hospedou-se por 2 noites
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Ashley
11 de set. de 2023
·
Hospedou-se por 1 noite
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
10
Steven
17 de set. de 2025
·
Hospedou-se por 1 noite
Great customer service
Great customer service
8
James
14 de set. de 2024
·
Hospedou-se por 4 noites
Incredible location, let down by indifferent to poor service.
Incredible location, let down by indifferent to poor service.
10
R
5 de jun. de 2024
·
Hospedou-se por 1 noite
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
A localização excepcional dentro da cidadela medieval facilita a exploração a pé e o aproveitamento das vistas. O acesso de carro é restrito; a maioria dos hóspedes estaciona fora das muralhas e usa o serviço de transporte do hotel ou caminha, com algumas escadas envolvidas.
Avaliações dos hóspedes relacionadas
10
Mark
21 de mar. de 2025
·
Hospedou-se por 1 noite
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Jean
11 de set. de 2024
·
Hospedou-se por 1 noite
Great hotel in a not so convenient area
Great hotel in a not so convenient area
10
Mark
21 de mar. de 2025
·
Hospedou-se por 1 noite
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
10
Angela
10 de out. de 2023
·
Hospedou-se por 1 noite
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
10
Sasha
22 de jul. de 2024
·
Hospedou-se por 1 noite
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
10
Jeremy
7 de abr. de 2025
·
Hospedou-se por 3 noites
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Stephen
27 de mai. de 2025
·
Hospedou-se por 3 noites
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
10
Paul
14 de set. de 2024
·
Hospedou-se por 4 noites
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Michael
31 de mai. de 2023
·
Hospedou-se por 4 noites
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
10
Joanne
22 de ago. de 2025
·
Hospedou-se por 3 noites
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
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Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
O La Barbacane, com estrela Michelin, e outras opções no local recebem muitos elogios pela qualidade da comida e pelos menus de degustação, e o café da manhã é frequentemente apreciado. Alguns hóspedes acham os preços altos e relatam atendimento lento ou problemas de reposição ocasionais; o bar é agradável, mas pode ser lento.
Avaliações dos hóspedes relacionadas
10
Nick
4 de ago. de 2023
·
Hospedou-se por 3 noites
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
10
Pauline
11 de dez. de 2025
·
Hospedou-se por 2 noites
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
8
Flavio
1 de mai. de 2025
·
Hospedou-se por 5 noites
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
6
Sara
24 de jul. de 2025
·
Hospedou-se por 1 noite
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Claude
4 de jul. de 2024
·
Hospedou-se por 1 noite
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
10
Monique
15 de set. de 2023
·
Hospedou-se por 1 noite
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
10
Laura
25 de out. de 2024
·
Hospedou-se por 2 noites
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
10
Asif
25 de ago. de 2025
·
Hospedou-se por 1 noite
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
10
daisy
8 de ago. de 2025
·
Hospedou-se por 4 noites
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
10
Joanne
22 de ago. de 2025
·
Hospedou-se por 3 noites
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Elcyon
semana passada
·
Hospedou-se por 1 noite
Ar condicionado sujo. Não tive coragem de usar.
Ar condicionado sujo. Não tive coragem de usar.
10
Cintia
30 de jun. de 2026
·
Hospedou-se por 1 noite
Hotel incrível dentro da cidade medieval! Adoramos tudo
Hotel incrível dentro da cidade medieval! Adoramos tudo
8
Aroldo Natal
15 de abr. de 2026
·
Hospedou-se por 1 noite
Hotel muito bonito, numa localização estratégica dentro da cidade murada e com boa acomodação. Até aí tudo certo, mas um hotel 5 estrelas e com diárias de alto valor, não pode ter equipe despreparada para atender seus hóspedes. A clímax do péssimo serviço foi o tratamento recebido no bar do hotel. Precisam urgentemente reciclar sua equipe de atendentes.
Hotel muito bonito, numa localização estratégica dentro da cidade murada e com boa acomodação. Até aí tudo certo, mas um hotel 5 estrelas e com diárias de alto valor, não pode ter equipe despreparada para atender seus hóspedes. A clímax do péssimo serviço foi o tratamento recebido no bar do hotel. Precisam urgentemente reciclar sua equipe de atendentes.
10
JACY V PRADO
5 de mar. de 2026
·
Hospedou-se por 1 noite
Uma experiência inesquecível. A melhor localização, equipe gentil e prestativa , acomodações muito confortáveis
Uma experiência inesquecível. A melhor localização, equipe gentil e prestativa , acomodações muito confortáveis
10
Diocy Jose Ribeiro
16 de out. de 2025
·
Hospedou-se por 1 noite
Um lugar que precisa ser visto
Um lugar que precisa ser visto
Políticas da propriedade
Check-in
Checkout
De 16:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-21: 531.9254062393188USD
- 2026-09-22: 461.933546295166USD
- 2026-09-23: 523.3312847991943USD
- 2026-09-24: 570.4201016967774USD
- 2026-09-25: 455.2949420181274USD
- 2026-09-26: 616.6604827911377USD
- 2026-09-27: 434.10675540161134USD
- 2026-09-28: 365.9329021987915USD
- 2026-09-29: 330.332503704834USD
- 2026-09-30: 443.508479397583USD
- 2026-10-01: 592.5908405151367USD
- 2026-10-02: 349.45698429718016USD
- 2026-10-03: 345.7994869979858USD
- 2026-10-04: 337.59018479919433USD
- 2026-10-05: 378.6252190963745USD
- 2026-10-06: 366.769896295166USD
- 2026-10-07: 352.1743021987915USD
- 2026-10-08: 321.72193699798584USD
- 2026-10-09: 345.67334830322267USD
- 2026-10-10: 294.090075USD
- 2026-10-11: 527.861046043396USD
- 2026-10-12: 329.0942451004028USD
- 2026-10-13: 353.96291739959713USD
- 2026-10-14: 1059.6300472991943USD
- 2026-10-15: 382.5120054016113USD
- 2026-10-16: 361.323783795166USD
- 2026-10-17: 357.6548097991943USD
- 2026-10-18: 318.95874729919433USD
- 2026-10-19: 324.2443260040283USD
- 2026-10-20: 326.067371295166USD
- 2026-10-21: 309.648766897583USD
- 2026-10-22: 282.26914729919434USD
- 2026-10-23: 347.96644830322265USD
- 2026-10-24: 274.0598451004028USD
- 2026-10-25: 248.5147125USD
- 2026-10-26: 367.12532399597166USD
- 2026-10-27: 318.76381840362546USD
- 2026-10-28: 315.1177978012085USD
- 2026-10-29: 319.681079397583USD
- 2026-10-30: 332.4536282028198USD
- 2026-10-31: 326.36545050201414USD
- 2026-11-01: 258.66168699798584USD
- 2026-11-02: 280.44613699798583USD
- 2026-11-03: 276.7886396987915USD
- 2026-11-04: 272.2368347991943USD
- 2026-11-05: 279.54035270080567USD
- 2026-11-06: 282.26914729919434USD
- 2026-11-07: 278.6231092018127USD
- 2026-11-08: 276.6499046295166USD
- 2026-11-09: 281.3633630020141USD
- 2026-11-10: 268.59079670181274USD
- 2026-11-11: 216.21640109939574USD
- 2026-11-12: 261.29873800201415USD
- 2026-11-13: 257.147655266571USD
- 2026-11-14: 280.44613699798583USD
- 2026-11-15: 274.0598451004028USD
- 2026-11-16: 285.0208603012085USD
- 2026-11-17: 278.6231092018127USD
- 2026-11-18: 278.6231092018127USD
- 2026-11-19: 271.3195913002014USD
- 2026-11-20: 289.57266520080566USD
- 2026-11-21: 302.34524899597164USD
Entre em contato com a propriedade com antecedência para organizar o check-in, usando as informações contidas na confirmação da reserva. Se planeja chegar após 20h, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. Hóspedes devem entrar em contato com a propriedade com antecedência para receber as instruções de check-in. Eles serão recebidos pela equipe da recepção no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Pagamento sem dinheiro em espécie disponível
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança, kit de primeiros socorros e grades para janelas
- A acomodação afirma que segue as orientações de limpeza e higienização indicadas por ALLSAFE (Accor Hotels).
- Transações em dinheiro nesta propriedade não podem exceder EUR 1000, devido a regulamentação nacional. Para mais detalhes, entre em contato com a propriedade usando as informações na confirmação da reserva.
- A piscina sazonal abre entre junho e setembro.
- Acesso à piscina permitido entre 8h e 20h.
- É necessário reservar os seguintes serviços: serviços de massagem, tratamentos de spa e banhos termais/onsen. As reservas podem ser feitas contatando hotel antes da sua chegada. As informações para contato estão na confirmação da sua reserva.
- A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
- Algumas instalações podem ter acesso restrito. Os hóspedes podem entrar em contato com a propriedade para obter detalhes usando as informações de contato na confirmação da reserva.
- A propriedade permite animais de estimação somente em determinados quartos e possui outras restrições (sobretaxas detalhadas na seção de Taxas). Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva.
- Pagamento sem dinheiro em espécie disponível para todas as transações.
- Há possibilidade de check-out sem contato.
- Taxa de café da manhã com buffet: EUR 32 para adultos e EUR 16 para crianças
- Taxa para estacionamento com manobrista: EUR 30 por diária (privilégios de entrada e saída)
- Taxa para animais de estimação: EUR 20 por animal, por diária
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Lavagem a seco
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Sauna a vapor
Massagem
Spa e centro de bem-estar
Tratamentos corporais
Tratamentos faciais
Café da manhã no quarto
Quarto para alérgicos disponível
Sala para família
Beach Sun Loungers
Cerca ao redor da piscina
Snack Bar/Deli
Estacionamento
Estacionamento
Parking (Limited)
Serviços
Lavagem a seco
Serviços domésticos
Instalações para jantares/Eventos
Cofre
Armazenamento de bagagem
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Jardim
Piscina externa
Piscina externa aquecida
Evening Entertainment
Pool (Seasonal Outdoor)
Terraço
Internet
Wi-fi grátis