The Royal Guesthouse

Horrível como hotel.

Quarto amplo, bonito, limpo. Cama confortável. Local silencioso, 2km de Gatwick.

Vista linda do quarto, quarto aconchegante, quente e limpo. Hotel simples, mas muito confortável. Equipe muito atenciosa.

Nice comfortable sleep was had

Where do I actually start - from the moment I arrived at the front door of this establishment the alarm bells rang - the property is unmanned and there is a notice on the front door directing you to a sister hotel closeby - the female receptionist at the Waverley Inn was abrupt to the point of being ignorant - she gave me a key for room 36 - basically there is no personnel in the Royal Hotel whatsoever - so the front door is open all day and night - room 36 is situated on the third floor and there is no elevator - the place is like a maze and it took me ages to locate the actual room - if you are elderly or infirm this hotel is not suitable - the single room compromised of a small single bed with toilet and small shower cabinet - there was NO running water from the cold tap and the hot tap supplied a trickle and I mean a trickle of tepid water - absolutely useless - the radiator supplied no heat whatsoever - a hotel with NO heating - the old sash window could not be opened so NO air circulation at all - the room was musty which was not nice - the curtains were literally hanging from the curtain rail and when I tried to close them upon going to bed the whole assembly fell to the ground - so full daylight from 5 a.m - no WiFi - NO on street parking - in conclusion this establishment can only be described as NOT fit for purpose - I paid £66 for the night and I am raging - do yourself a favour and book into the National Hotel across the road as the Royal Hotel is a disaster