Courtyard by Marriott Waterloo St. Jacobs

Clean!

Nothing to share

The room and bathroom were generally clean, but it was noticeable that the floors hadn’t been vacuumed before I checked in, and they still hadn’t been done the next day. The hotel used to maintain a much higher standard, so this was a bit disappointing compared to previous stays.

I found this hotel to be clean and staff were friendly and professional. The rooms amenities were good - especially the water pressure in the shower. Only draw back was it needs a really detailed cleaning - shower head had calcium build up, corners show dirt, and there were cobwebs at the top of the bathroom walls. It was clean, just needed a deep spring cleaning.

Booked the suite with king bed and hot tub/fireplace as a surprise for my man to unwind. His favourite was the hot tub, the water was perfect, the jets, cleanliness top tier and the fireplace! Amazing ambiance to unwind with my partner after a long day. The staff was great and swift at checking in/out. 100% recommend! Affordable as well! Will be coming back again soon!