FIVE Zurich - Luxury City Resort

Parfait! Petit point négatif dommage que la chambre soit loin du hall d’entré (3 min à pieds) et pas dans le même bâtiment.

Super accueil et service du personnel Hôtel très agréable et reposant Luxe et calme

L'état général de la chambre était assez sale. Le personnel bien que sympathique est assez jeune et peu expérimenté. Je ne recommande pas cet hôtel.

Booked for a room in the secondary tower, not expecting them to offer us a shuttle as it's an entirely different property. Would not recommend.

The hotel is located far from everything. I cannot believe this is called a five star hotel. It is a two star Hampton hotel. When you arrive to the reception, they send you on a half mile hike down to Long tunnel to get to the supposedly @superior room.” the room we went into was dingy and old and the bidet didn’t work. The shower didn’t work, and if you tried to plug in the towel, warmer, the breaker flipped, and all the lights went out. They moved us to another room, which was actually better. Unfortunately, I left my very expensive $$$$ jewelry at the hotel when we departed and 5 hours later when I called to retrieve it, they claimed “they had found no jewelry”. It WAS there. Someone at the hotel hit the jackpot. So it was a terrible two day stay for us.