Knossos Beach Bungalows Suites Resort & Spa

Great experience with my family views of sea was amazing! Staff and hospitality were spectacular thank you for making wonderful experience

Meine Suite war beeindruckend! Direkt am Wasser große Terrasse und das Meer war wunderschön zuhören und zusehen es fühlte sich so an als wäre ich direkt auf dem Meer. Frühstück war ok, wobei es keine Session war, war es mir dann zum Teil doch zu voll am Büffet und leider auch nicht mehr viel übrig wenn man nicht direkt als erster da ist. Das Personal dort war freundlich jedoch ich fühlte mich nicht beachtet da es dort wohl viele Stammgäste gab die komplette Aufmerksamkeit erhalten haben. Nichts desto trotz es war ein wunderschöner Urlaub! Ich war viel am Pool und das Restaurant da war super, sehr aufmerksam, freundlich und Mega lecker! Danke an das Team dort ! Ich empfehle gerne dieses Hotel !

Yes

beautiful

This was sold to us as all inclusive. When we arrived at the resort we were informed that almost everything that we were expecting to be inclusive was in fact not and that we were not even welcome to use or buy from any of the restaurants on site except the one buffet with limited hours. One of the rooms never rec'd a complimentary wine bottle, nor were mini fridges refilled. We had to carry all of the luggage to and from the rooms. Our water was never once even slightly warm in either room so there were frigidly cold showers. Anytime we used the shower or bathtub the marble floors became drenched because both leaked very badly-we had to use all our towels on the mess and never rec'd more. It was a dangerous situation because the floors were very slick. There was only laundry service and to watch clothes for a family of 5 would have cost hundreds. We had to spend hundreds more there because of things we were promised in the booking were to be included and were not. We had to go offsite to find food and the area outside the resort was very poor and rundown. We did not feel safe there at all. We were so miserable at this resort. The hotel said you do not get inclusive stuff unless your stay is 5 days or more. Our stay was 2 nights because we were island hopping a lot. Even the people that did get the "inclusive" status only got 2 vouchers a piece for 5 days of needing meals. This is complete false advertising in order to charge a false premium. It is a con.