Holiday Inn North Quail Springs by IHG

Needed to change date. Hotel never responded.

There was a terrible smell in the lobby when we walked in. We were told a pipe had burst. Then, the pool was not available. There was a restaurant & bar, with hours posted, but neither were ever open…not sure why. We were also told on the phone beforehand we could get a rollaway & they were not available.

Beautiful room, clean, great staff, fantastic breakfast (definitely worth the $3 extra per person). Will definitely stay there again!

Our room was a nice size and my husband really enjoyed the jacuzzi tub. However, our bed was rock hard and the thermostat was temperamental. I would have tried the breakfast but was unwilling to pay $8.99 for it. This hotel does have the lowest incidental fee that I have ever encountered at $25. It would also be nice if they would put up signage on the ceiling (like exit signs) that showed where the elevators are located as my husband got lost.

Clean room. Friendly staff