Brit Hotel Saint Malo – Le Transat

This property turned out to be a large hotel near a highway. It caters two buses of tourists, so the restaurant wasn’t available because it was full. The rooms were lovely, however. Being on the edge of town meant that it was hard to walk to any nice restaurants, although we found a wonderful Asian buffet, Mongolian barbecue restaurant nearby.

Everything spotless. Comfortable. Chosen as it offered Dining. I didn’t eat that evening. Perhaps I missed the box to tick for an Evening Meal. Also the one for a walk-in Shower.

Very disappointing. I travelled with an elderly relative who has very limited mobility. I booked a room with roll in shower for her as she cannot climb into a bath and I informed the hotel that this was for a disabled person with very limited mobility. The room was advertised as available at the time of booking. On arrival she was allocated a room with bath. I explained that this was not acceptable but I was told that nothing else was available. I then asked about a reservation for the restaurant, only to be told it was fully booked. I had chosen this hotel as it had a restaurant and so would not have to go searching for restaurants with my disabled relative. I asked the receptionist if he could fit us in, even at an earlier or later time but the answer remained no. The rooms are basic and lacked facilities, but the price was much higher than budget accommodation available locally I would have given 1 star for this review but the recetionist did offer us a free drink to say sorry for the problems, which was better than nothing, but I will not stay at a Brit Hotel again.

We have stayed a few times now and have always found it to be very comfortable and reasonably priced, certainly compared with the Ibis chain! Nice restaurant too.

Le personnel est très professionnel De plus je ne pouvais pas arriver à l'hôtel pendant les heures d'ouvertures du restaurant, en ayant prévenu de ce fait, l'hôtel m'a mis de côté une assiette froide, ce qui m'a permis de pouvoir quand même manger à mon arrivée. Mon séjour a était des plus agréables tant par le confort des lieux que part l'attention du personnel. Je recommanderai cet hôtel autour de moi.

Very good option in St Malo with all the necessary conveniences including nice dinner. Far better than other alternatives tried in the past.

Good location, easy and plentiful parking and good restaurant.

Hôtel calme bien situé. Restaurant avec plats copieux. Personnel aimable et souriant.

Cheap and cheerful. We stay here because it’s convenient for the ferry and they take dogs. Also has parking. No frills….

Très bien , très pratique car un grand centre commercial tout près l’hôtel . Parking gratuit.

Struttura molto datata; letti confortevoli ma moquette vecchia e stanza puzzolente. Personae gentile, ma colazione deludente e centro distante più di un’ora a piedi. Non lo consiglio.

There was a problem with the drains in the bathroom, a smell and water drained very slowly from the shower and washbasin.

It might not be a holiday destination hotel but for an early morning or late evening ferry departure it’s great with a convenient transit location on the main ring road roundabout. Very warm welcome and departure even at anti-social hours and spotless bedroom with comfortable bed. It’s not 5 star, but for the price you couldn’t ask for more.

we were sent into annex...not great .. very basic room curtains barely staying on curtain rail...stained carpets...have the management even been in these rooms...do they care...much better hotels than this in st malo...also pathetic excuse for a shower

Très satisfait de la vue en tenant compte du fait que l'hôtel est situé proche de la circulation et de la zone commerciale. Pas pris de petit-déjeuner. Personnel très agréable et chambre impeccable.

Staff friendly, helpful and courteous. Perfectly adequate for an overnight stop and close to the port for ferry crossings. Room clean and tidy but could do with a refurb.

The room was clean and warm, with a good bathroom, nice shower

La propreté de la chambre, la variété du buffet petit dejeuner et l’accueil chaleureux du personnel

La chambre était plutôt propre et peu bruyante. Le pt déjeuner de qualité avec des produits locaux mais point négatif sur la literie car il n'y avait pas d'alese sur le matelas, juste un drap posé directement sur le matelas qui a bougé dans la nuit. Niveau hygiène c'est très moyen...

Personnel à l'écoute et disponible, par contre ce fut la déception en entrant dans la chambre avec une odeur nauséabonde émanant de la moquette, par ailleurs sale. Avons dûe aérer des heures pour faire partir l'odeur.

Hotel was dated, room needed a refresh, bed and mattress were old worn and stained.

Très bon rapport qualité prix. Chambre moderne et confortable.

Calm in evening , a bit noisy in a morning

I was travelling back to St Malo from a trip in the south of France so this was the PERFECT location to stop overnight so I could catch a ferry in the morning. Hotel staff were very polite and the room was clean albeit was outdated and toilet was in separate room to wash basin. Overall though I was very satisfied with my stay. Thank you!

we were sent into annex...not great .. very basic room curtains barely staying on curtain rail...stained carpets...have the management even been in these rooms...do they care...much better hotels than this in st malo...also pathetic excuse for a shower

Nous avions une chambre PMR. Chambre qui manque cruellement de modernité. Je comprend le besoin de la douche sans paroi mais la salle de bain ce transforme en piscine. Il faudrait a minima l'ajout d'une raclette pour enlever l'eau. Pour la literie, c'est vraiment pas terrible. Matelas où nous avons pu sentir les ressorts, qui a le confort plus proche d'un trampoline que d'un lit. Très loin du confort attendu dans ce type d'hôtel (et pourtant habituel dans cette catégorie). Par contre, le départ jusqu'à midi est vraiment appréciable. Rien a dire sur le personnel, très agréable.

Staff friendly, helpful and courteous. Perfectly adequate for an overnight stop and close to the port for ferry crossings. Room clean and tidy but could do with a refurb.

Balcon sympa ! Silencieux 👌

Agreablement surpris par la chambre au 4ème etage avec sa grande terrasse, et son grand lit confortable. Un miroir bien placé ravira les couples :-)

Instant hot water in the shower and very comfortable bed.

Stayed over prior to getting the ferry back, great location, really lovely staff and fairly good value for money

My wife and I had stayed at the Brit Hotel a few times, the last being 6 years ago. We had booked our room in June, in good time for our visit on the 18th September. My wife is disabled, and I notified the hotel at the time of booking, that she was a wheelchair user, and that we would need an accessible room. We didn’t revive a reply. It was only a couple of days before we were due to arrive did I realise that I hadn’t received confirmation that we would have a suitable room, I therefore messaged the hotel twice using their online form, asking if our room was accessible, with a suitable walk in shower. Again, no reply. After an 8 hour drive, we arrived at the hotel and on checking in,we were handed the key to room 202, but before going to the room, i asked if could book a table in the restaurant. We were told that the restaurant was full and they couldn’t find us a table at all. Annoyed, we proceeded to our room, which was quite dingy, with a separate toilet, the door of which could only be opened at 45⁰, as it caught on the handle of the making it difficult to get into. The bathroom had a bath with a shower over, which meant that my wife was unable to have a shower. The only good things about the hotel, were a comfortable bed, although only one pillow each was provided, and it’s close proximity to the Ferry Port. This claims to be 3 Star, but added to everything else, not even tea and coffee making facilities. I wouldn’t award 2 Stars, and certainly won’t be staying there a

Le personnel très accueillant et prévoyant

Satisfaisant J’ai demander un dernier étage un jour avant Je n”ai reçus réponse

It might not be a holiday destination hotel but for an early morning or late evening ferry departure it’s great with a convenient transit location on the main ring road roundabout. Very warm welcome and departure even at anti-social hours and spotless bedroom with comfortable bed. It’s not 5 star, but for the price you couldn’t ask for more.

Great for overnight in st Malo . Very good staff and kettle in clean room.

Le personnel est très professionnel De plus je ne pouvais pas arriver à l'hôtel pendant les heures d'ouvertures du restaurant, en ayant prévenu de ce fait, l'hôtel m'a mis de côté une assiette froide, ce qui m'a permis de pouvoir quand même manger à mon arrivée. Mon séjour a était des plus agréables tant par le confort des lieux que part l'attention du personnel. Je recommanderai cet hôtel autour de moi.

Great place for stopover. Brit hotel let us change the date of our stay without charge even though it was non refundable booking through Expedia.

Hôtel est personnelles très sympa

Que dire! Cet établissement, de conception moderne, censé offrir un service irréprochable, n'a pas été à la hauteur des espèrances, pourtant revendiquées par le groupe. Le personnel à l'acceuil a été désagréable, le restaurant n'a pas put m'acceuillir et j'ai été promptement invité à aller diner ailleur, idem pour le petit déjeuner. Les chambres sont agréables et disposent de tous les équipements. La salle de bain avec douche est elle aussi trés bien. Le petit déjeuner pris tôt, fut succint: pas de fromage, pas de jus d'orange, manque de tasse, bol, et autres ustensiles. Bref un établissement pas à la haiuteur des habitudes de la marque.

Fait le job, un peu loin du centre historique. Personnel accueillant.

This property turned out to be a large hotel near a highway. It caters two buses of tourists, so the restaurant wasn’t available because it was full. The rooms were lovely, however. Being on the edge of town meant that it was hard to walk to any nice restaurants, although we found a wonderful Asian buffet, Mongolian barbecue restaurant nearby.

Hotel ziemlich weit vom Stadtkern entfernt

Hôtel situé à deux pas de l'aquarium, et de la voie rapide. personnel très accueillant.

It might not be a holiday destination hotel but for an early morning or late evening ferry departure it’s great with a convenient transit location on the main ring road roundabout. Very warm welcome and departure even at anti-social hours and spotless bedroom with comfortable bed. It’s not 5 star, but for the price you couldn’t ask for more.

I was travelling back to St Malo from a trip in the south of France so this was the PERFECT location to stop overnight so I could catch a ferry in the morning. Hotel staff were very polite and the room was clean albeit was outdated and toilet was in separate room to wash basin. Overall though I was very satisfied with my stay. Thank you!

Staff friendly, helpful and courteous. Perfectly adequate for an overnight stop and close to the port for ferry crossings. Room clean and tidy but could do with a refurb.

Séjour très agréable la situation de l hôtel est parfaite à 2 minutes d un grand centre commercial et surtout avec un arrêt de bus au pied de l hôtel qui amène directement dans st Malo intra muros

Très bien , très pratique car un grand centre commercial tout près l’hôtel . Parking gratuit.

10 minutes away from the lovely walled village of Saint-Malo.

This property turned out to be a large hotel near a highway. It caters two buses of tourists, so the restaurant wasn’t available because it was full. The rooms were lovely, however. Being on the edge of town meant that it was hard to walk to any nice restaurants, although we found a wonderful Asian buffet, Mongolian barbecue restaurant nearby.

super équipes, personnels très sympathique et prévenant, sommeil compliqué quand il y a des travaux routiers nocturne à cotés. désolé pour l’hôtel. très bonne qualité des repas et très bon.

Very disappointing. I travelled with an elderly relative who has very limited mobility. I booked a room with roll in shower for her as she cannot climb into a bath and I informed the hotel that this was for a disabled person with very limited mobility. The room was advertised as available at the time of booking. On arrival she was allocated a room with bath. I explained that this was not acceptable but I was told that nothing else was available. I then asked about a reservation for the restaurant, only to be told it was fully booked. I had chosen this hotel as it had a restaurant and so would not have to go searching for restaurants with my disabled relative. I asked the receptionist if he could fit us in, even at an earlier or later time but the answer remained no. The rooms are basic and lacked facilities, but the price was much higher than budget accommodation available locally I would have given 1 star for this review but the recetionist did offer us a free drink to say sorry for the problems, which was better than nothing, but I will not stay at a Brit Hotel again.

Very good option in St Malo with all the necessary conveniences including nice dinner. Far better than other alternatives tried in the past.

Good location, easy and plentiful parking and good restaurant.

Hôtel calme bien situé. Restaurant avec plats copieux. Personnel aimable et souriant.

La propreté de la chambre, la variété du buffet petit dejeuner et l’accueil chaleureux du personnel

La chambre était plutôt propre et peu bruyante. Le pt déjeuner de qualité avec des produits locaux mais point négatif sur la literie car il n'y avait pas d'alese sur le matelas, juste un drap posé directement sur le matelas qui a bougé dans la nuit. Niveau hygiène c'est très moyen...

Petit déjeuner cher pour le choix proposé.

Que dire! Cet établissement, de conception moderne, censé offrir un service irréprochable, n'a pas été à la hauteur des espèrances, pourtant revendiquées par le groupe. Le personnel à l'acceuil a été désagréable, le restaurant n'a pas put m'acceuillir et j'ai été promptement invité à aller diner ailleur, idem pour le petit déjeuner. Les chambres sont agréables et disposent de tous les équipements. La salle de bain avec douche est elle aussi trés bien. Le petit déjeuner pris tôt, fut succint: pas de fromage, pas de jus d'orange, manque de tasse, bol, et autres ustensiles. Bref un établissement pas à la haiuteur des habitudes de la marque.