Iberostar Fuerteventura Palace

I have stayed at many iberostars all over Europe but this one is NOT a 5 stars - Check in: staff was rude, I understand they are under pressure but reception is the face of the hotel and we felt unwelcomed. We did not receive a welcome drink nor a bottle of wine. We were put in a room which we didn’t book overlooking the kids pool and the sunbeds with some sea views in between the sun beds. I booked side sea view and had to show her the options to book in expedia before she believed me. She then gave us set times for breakfast and dinner without asking us which times would suit us best and no words with regards to activities, amenities and or upgrade options were mentioned. Later on after a long travel and after a nap we called to change time of dinner and she was annoyed at us. Customer service is really bad and I am not used to that in iberostar, unfortunately will not let me book again and I am a horizon member. food: breakfast is good, fresh orange juice. Be careful if you book half board as non alcoholic drinks are NOT included during dinner and you pay 3.2 euro’s for a soft drink. amenities: basic, one elevator that takes you down to level 2 and 1 and when that was out of order no one had the decency to update the guests or put a sign on the elevator mentioning it’s not functioning again customer service! Entertainment: good mainly catering for german/english tourists no spanish flavour at all. All in all soulless hotel who needs to educate staff

A lovely stay at this chilled hotel. Amazing sea views from the pool & terraces. The staff were very friendly & waiter service available to bring your AI freshly made delicious cocktails. The buffet meals had so much choice, you won’t go hungry. Nice entertainment on the terrace every evening with a chilled vibe. The hotel isn’t adult only but it has a chilled adult vibe. The sun beds had lovely comfortable cushions on and there was lots of nice places around the hotel to sit and chill. The spa was nice to visit too and very clean.

Sehr gute Strandlage! Tolles Zimmer, 1a Buffett! Servicepersonal nett und zuvorkommend! Wir mögen keine Bettritze und morgens waren schon vor dem Frühstück die Liegen reserviert.....

Atemberaubende Aussicht, wunderschöner Strand, grosser Pool, schöne Zimmer und ausgezeichnetes Essen

Très bel hôtel, bien situé avec accès direct à une très belle et grande plage. Excellente restauration, que ce soit pour la qualité des produits et le choix très varié. Points d'optimisation: température eau piscine, indications pour mieux se repérer dans l'hôtel qui est très grand. Pour le choix des chambres, attention aux chambres vue latérale...qui donne sur une route et sont donc bruyantes même la nuit.

I travelled as a family and had a wonderful time at this hotel. The staff were friendly - especially with my children. The food was varied and of excellent quality. The only problem I had was with exercise equipment being out of use - but that's a minor thing for an otherwise great stay.

Das Personal ist sehr freundlich; Essensqualität ebenfalls sehr gut (die Beschriftung am Buffet lässt manchmal zu wünschen übrig, was für mich als Fischeiweiß-Allergiker schlecht ist). Minuspunkt ist die Größe des Fahrstuhls, der zu den Zimmern 10.., 20.., 30.. führt. Der ist winzig und bei unserer Abreise hat es 15 Minuten gedauert, bis wir mit 2 Personen und Gepäck auf der Lobby-Etage angekommen sind.

Very well run hotel, super friendly and efficient friendly and efficient service. Would highly recommend them. Food great and facilities excellent. Hard to fault

Dejligt sted, rent og pænt. God service og orden i tingene. Buffet til morgen, frokost og aften helt uovertruffet

Der beste Service den ich je erlebt habe. Sehr sauber und auch das Essen hervorragend! Der Urlaub war einfach perfekt!

Das Hotel war insgesamt als gut zu bewerten. Personalmäßig gut besetzt und freundlich,sehr umsichtig und sauber. Die Buchung über Expedia als sehr enttäuschend zu bewerten. Die Zusatzbuchung eines Privatshuttle-Service war überteuert gegenüber dem ortsüblichen Taxitransfer. Und das Schlimmste war eine Flugzeitänderung--insgesamt 3mal --der Fluggesellschaft Condor,die dazu führte,daß die Änderung nicht an das private Transferunternehmen weiter vermittelt wurde. Meine Bemühungen,gerichtet an Expedia (Expedia fühlte sich nicht angesprochen!)und an die Fluggesellschaft Condor(die zumindest mir noch einmal eine Mail über die Änderung der Flugzeiten sendete,welche dann an das Transfersunternehmen weitergeleitet wurde ohne jedoch eine Antwort zu erhalten)führte dazu,daß ich die Kosten für ein Taxi zum Flughafen übernehmen musste. Ansonsten hätten wir ,da sich die Flugzeiten geändert hatten,niemals das Flugzeug mehr erreicht. In dem Zusammenhang kann ich nur sagen,wenn sich ein Reiseunternehmen nicht im Stande fühlt,diese Änderung auf dem digitalen Wege weiterzuleiten,kann ich das Unternehmen nicht weiterempfehlen.

Above average hotel, very clean, excellent food, fantastic location on top of endless beach

Very clean, very friendly service, excellent food choices, quiet (no rowdy people), and on a beautiful sandy beach. We loved it and will be back again to scape the British winter for a week in a beautiful weather and plenty of sun in February.

A lovely stay at this chilled hotel. Amazing sea views from the pool & terraces. The staff were very friendly & waiter service available to bring your AI freshly made delicious cocktails. The buffet meals had so much choice, you won’t go hungry. Nice entertainment on the terrace every evening with a chilled vibe. The hotel isn’t adult only but it has a chilled adult vibe. The sun beds had lovely comfortable cushions on and there was lots of nice places around the hotel to sit and chill. The spa was nice to visit too and very clean.

Superb resort & hotel - it was my second stay in 3 years and it's been amazing again. The food is extraordinary - in quality, choice, creativity - the whole place is spotless, huge props to the cleaners - and my room was utterly divine, on the highest floor level with full sea & beach views. Incredible and restorative break - thank you to all staff for making it fantastic 👏

Belle chambre avec décoration blanche sympa. Problème de fermeture de la baie vitrée qui laisse le bruit passé. Chambre vue partielle donne sur la route très bruyante. Quelques cheveux retrouvés par terre. Excellent buffet soir et petit déjeuner hors desserts qui sont industriels. Hotel directement sur tres belle et longue plage. Bon rapport qualité/prix

Es war das was man für den Preis erwarten darf.. Starprestige Zimmer, 7 Nächte 3000 Euro, leider 2 mal die Minibar nicht aufgefüllt, die Matratzen total durch gelegen, katastrophal. Ansonsten gehört das Fuerteventura Ibersostar Palace zu den guten Hotels auf FUE. Personal sehr freundlich und immer zuvorkommend.

We had a great holiday at the Iberostar Selection Fuerteventura. We had to remind the hotel of our VIP benefits a few times, but they came through with an upgrade as well as late checkout, which was fab. We had a sea view room on the ground floor, just above the beautiful sandy beach, and really enjoyed being able to access the beach so easily.

Sehr gute Strandlage! Tolles Zimmer, 1a Buffett! Servicepersonal nett und zuvorkommend! Wir mögen keine Bettritze und morgens waren schon vor dem Frühstück die Liegen reserviert.....

Atemberaubende Aussicht, wunderschöner Strand, grosser Pool, schöne Zimmer und ausgezeichnetes Essen

Très bel hôtel, bien situé avec accès direct à une très belle et grande plage. Excellente restauration, que ce soit pour la qualité des produits et le choix très varié. Points d'optimisation: température eau piscine, indications pour mieux se repérer dans l'hôtel qui est très grand. Pour le choix des chambres, attention aux chambres vue latérale...qui donne sur une route et sont donc bruyantes même la nuit.

Superb resort & hotel - it was my second stay in 3 years and it's been amazing again. The food is extraordinary - in quality, choice, creativity - the whole place is spotless, huge props to the cleaners - and my room was utterly divine, on the highest floor level with full sea & beach views. Incredible and restorative break - thank you to all staff for making it fantastic 👏

Tolles und renoviertes Hotel direkt am Strand. Die Speiseauswahl und Qualität ist schon echt aussergewöhnlich. Der Service ist sehr aufmerksam. Obwohl das Hotel ausgebucht war, fühlte es sich nicht so an. Wir hatten zu Beginn ein unrenoviertes Zimmer, mit Lage zur Straße und Durchgangstür, konnten aber am dritten Tag direkt wechseln auf ein renoviertes Zimmer mit ruhiger Lage. Vielen Dank an Vera nochmal für das Engagement und das Ermöglichen!! Wir kommen sehr gerne wieder.

Great experience. Hotel is in a very nice location on the beach with no road in between. Great view from our room The staff is very friendly. Great food also.

Belle chambre avec décoration blanche sympa. Problème de fermeture de la baie vitrée qui laisse le bruit passé. Chambre vue partielle donne sur la route très bruyante. Quelques cheveux retrouvés par terre. Excellent buffet soir et petit déjeuner hors desserts qui sont industriels. Hotel directement sur tres belle et longue plage. Bon rapport qualité/prix

Der beste Service den ich je erlebt habe. Sehr sauber und auch das Essen hervorragend! Der Urlaub war einfach perfekt!

Fantastic food and staff - this is our go to place and never disappoints.

I have stayed at many iberostars all over Europe but this one is NOT a 5 stars - Check in: staff was rude, I understand they are under pressure but reception is the face of the hotel and we felt unwelcomed. We did not receive a welcome drink nor a bottle of wine. We were put in a room which we didn’t book overlooking the kids pool and the sunbeds with some sea views in between the sun beds. I booked side sea view and had to show her the options to book in expedia before she believed me. She then gave us set times for breakfast and dinner without asking us which times would suit us best and no words with regards to activities, amenities and or upgrade options were mentioned. Later on after a long travel and after a nap we called to change time of dinner and she was annoyed at us. Customer service is really bad and I am not used to that in iberostar, unfortunately will not let me book again and I am a horizon member. food: breakfast is good, fresh orange juice. Be careful if you book half board as non alcoholic drinks are NOT included during dinner and you pay 3.2 euro’s for a soft drink. amenities: basic, one elevator that takes you down to level 2 and 1 and when that was out of order no one had the decency to update the guests or put a sign on the elevator mentioning it’s not functioning again customer service! Entertainment: good mainly catering for german/english tourists no spanish flavour at all. All in all soulless hotel who needs to educate staff

We had a great holiday at the Iberostar Selection Fuerteventura. We had to remind the hotel of our VIP benefits a few times, but they came through with an upgrade as well as late checkout, which was fab. We had a sea view room on the ground floor, just above the beautiful sandy beach, and really enjoyed being able to access the beach so easily.

Very clean, very friendly service, excellent food choices, quiet (no rowdy people), and on a beautiful sandy beach. We loved it and will be back again to scape the British winter for a week in a beautiful weather and plenty of sun in February.

Food was awesome, which I would say is by far the best I’ve encountered. Besides that the Hotel was good. Staff was great.

I travelled as a family and had a wonderful time at this hotel. The staff were friendly - especially with my children. The food was varied and of excellent quality. The only problem I had was with exercise equipment being out of use - but that's a minor thing for an otherwise great stay.

Tolles und renoviertes Hotel direkt am Strand. Die Speiseauswahl und Qualität ist schon echt aussergewöhnlich. Der Service ist sehr aufmerksam. Obwohl das Hotel ausgebucht war, fühlte es sich nicht so an. Wir hatten zu Beginn ein unrenoviertes Zimmer, mit Lage zur Straße und Durchgangstür, konnten aber am dritten Tag direkt wechseln auf ein renoviertes Zimmer mit ruhiger Lage. Vielen Dank an Vera nochmal für das Engagement und das Ermöglichen!! Wir kommen sehr gerne wieder.

Great experience. Hotel is in a very nice location on the beach with no road in between. Great view from our room The staff is very friendly. Great food also.

Very well run hotel, super friendly and efficient friendly and efficient service. Would highly recommend them. Food great and facilities excellent. Hard to fault

Above average hotel, very clean, excellent food, fantastic location on top of endless beach

We had a great holiday at the Iberostar Selection Fuerteventura. We had to remind the hotel of our VIP benefits a few times, but they came through with an upgrade as well as late checkout, which was fab. We had a sea view room on the ground floor, just above the beautiful sandy beach, and really enjoyed being able to access the beach so easily.

Very clean, very friendly service, excellent food choices, quiet (no rowdy people), and on a beautiful sandy beach. We loved it and will be back again to scape the British winter for a week in a beautiful weather and plenty of sun in February.

A lovely stay at this chilled hotel. Amazing sea views from the pool & terraces. The staff were very friendly & waiter service available to bring your AI freshly made delicious cocktails. The buffet meals had so much choice, you won’t go hungry. Nice entertainment on the terrace every evening with a chilled vibe. The hotel isn’t adult only but it has a chilled adult vibe. The sun beds had lovely comfortable cushions on and there was lots of nice places around the hotel to sit and chill. The spa was nice to visit too and very clean.

Um Hotel realmente incrível! O serviço e os restaurantes deixaram uma excelente lembrança e vontade de voltar. Especial atenção para o espetáculo do restaurante Japonês! A localização Excelente, realimente na frente da praia!

Atemberaubende Aussicht, wunderschöner Strand, grosser Pool, schöne Zimmer und ausgezeichnetes Essen

Très bel hôtel, bien situé avec accès direct à une très belle et grande plage. Excellente restauration, que ce soit pour la qualité des produits et le choix très varié. Points d'optimisation: température eau piscine, indications pour mieux se repérer dans l'hôtel qui est très grand. Pour le choix des chambres, attention aux chambres vue latérale...qui donne sur une route et sont donc bruyantes même la nuit.

strand en zee is prachtig. In de omgeving niet heel veel te doen. Het dichtsbijzijnde plaatsje was nog best wel stukje lopen.

Tolles und renoviertes Hotel direkt am Strand. Die Speiseauswahl und Qualität ist schon echt aussergewöhnlich. Der Service ist sehr aufmerksam. Obwohl das Hotel ausgebucht war, fühlte es sich nicht so an. Wir hatten zu Beginn ein unrenoviertes Zimmer, mit Lage zur Straße und Durchgangstür, konnten aber am dritten Tag direkt wechseln auf ein renoviertes Zimmer mit ruhiger Lage. Vielen Dank an Vera nochmal für das Engagement und das Ermöglichen!! Wir kommen sehr gerne wieder.

Great experience. Hotel is in a very nice location on the beach with no road in between. Great view from our room The staff is very friendly. Great food also.

Dejligt sted, rent og pænt. God service og orden i tingene. Buffet til morgen, frokost og aften helt uovertruffet

Fantastic food and staff - this is our go to place and never disappoints.

I have stayed at many iberostars all over Europe but this one is NOT a 5 stars - Check in: staff was rude, I understand they are under pressure but reception is the face of the hotel and we felt unwelcomed. We did not receive a welcome drink nor a bottle of wine. We were put in a room which we didn’t book overlooking the kids pool and the sunbeds with some sea views in between the sun beds. I booked side sea view and had to show her the options to book in expedia before she believed me. She then gave us set times for breakfast and dinner without asking us which times would suit us best and no words with regards to activities, amenities and or upgrade options were mentioned. Later on after a long travel and after a nap we called to change time of dinner and she was annoyed at us. Customer service is really bad and I am not used to that in iberostar, unfortunately will not let me book again and I am a horizon member. food: breakfast is good, fresh orange juice. Be careful if you book half board as non alcoholic drinks are NOT included during dinner and you pay 3.2 euro’s for a soft drink. amenities: basic, one elevator that takes you down to level 2 and 1 and when that was out of order no one had the decency to update the guests or put a sign on the elevator mentioning it’s not functioning again customer service! Entertainment: good mainly catering for german/english tourists no spanish flavour at all. All in all soulless hotel who needs to educate staff

A lovely stay at this chilled hotel. Amazing sea views from the pool & terraces. The staff were very friendly & waiter service available to bring your AI freshly made delicious cocktails. The buffet meals had so much choice, you won’t go hungry. Nice entertainment on the terrace every evening with a chilled vibe. The hotel isn’t adult only but it has a chilled adult vibe. The sun beds had lovely comfortable cushions on and there was lots of nice places around the hotel to sit and chill. The spa was nice to visit too and very clean.

Sehr gute Strandlage! Tolles Zimmer, 1a Buffett! Servicepersonal nett und zuvorkommend! Wir mögen keine Bettritze und morgens waren schon vor dem Frühstück die Liegen reserviert.....

Extraordinary food and service!

Food was awesome, which I would say is by far the best I’ve encountered. Besides that the Hotel was good. Staff was great.

I travelled as a family and had a wonderful time at this hotel. The staff were friendly - especially with my children. The food was varied and of excellent quality. The only problem I had was with exercise equipment being out of use - but that's a minor thing for an otherwise great stay.

Superb resort & hotel - it was my second stay in 3 years and it's been amazing again. The food is extraordinary - in quality, choice, creativity - the whole place is spotless, huge props to the cleaners - and my room was utterly divine, on the highest floor level with full sea & beach views. Incredible and restorative break - thank you to all staff for making it fantastic 👏

Tolles und renoviertes Hotel direkt am Strand. Die Speiseauswahl und Qualität ist schon echt aussergewöhnlich. Der Service ist sehr aufmerksam. Obwohl das Hotel ausgebucht war, fühlte es sich nicht so an. Wir hatten zu Beginn ein unrenoviertes Zimmer, mit Lage zur Straße und Durchgangstür, konnten aber am dritten Tag direkt wechseln auf ein renoviertes Zimmer mit ruhiger Lage. Vielen Dank an Vera nochmal für das Engagement und das Ermöglichen!! Wir kommen sehr gerne wieder.