JA Mar Hall Glasgow Scotland

Absolutely excellent staff, service, rooms, menu and location.

We booked this for my partners birthday, & we stayed in the garden spa suites. We had the best time ever, everything was so well thought out by staff, and we felt like royalty the whole time we stayed here. The staff made so many accommodations that made our stay so special, and we will 100% be returning for every special occasion now. The cinema room, the pool table, the spa/pool, the hotel room, the dinner (was outstanding), the staff, the breakfast - nothing fell short of perfection.

Beautiful hotel and the staff were so friendly. I stayed in a

Good stuff first: The hotel is beautiful and in a gorgeous setting. The rooms are spacious and nicely decorated. The staff are fantastic. The spa is nice. The restaurant is very good. Our room was cold. As far as I could tell, it didn't have central heating at all. When we checked in at 16:30 the concierge noticed this and said she'd look into it. When we came back to the room at 19:00 it was still cold, so we raised this with front desk and they said they'd sort it. When we came back again at 22:00 we found there was a small heater in place, doing very little, and that the room was still cold. We phoned the front desk and got a second, larger heater added, which finally brought the room up to a sensible temperature. So, fine, fixed. Just... odd. Then, breakfast was ok, but very slow. I waited about an hour for the cooked breakfast they offered when I arrived in the restaurant. Again, staff were lovely and apologetic, but this is weird. I had a good time! This is a nice place! But it's a fairly expensive hotel - it's supposed to be nice. Meanwhile, these oversights detract from the experience.

L'hôtel est absolument fantastique, le personnel est professionnel et agréable, le spa est magnifique, et le bar/restaurant sublime.