Extended Stay America Suites - Norco

I had a great stay with no problems! I would come back to stay again.

This was an awful experience. Room was dirty, refrigerator didn’t work, room lights would not turn off so you must sleep with lights on, insufficient towels, none of the kitchen amenities advertised were available, the grounds were filthy, strewn with cigarette butts. Staff was unavailable to resolve any problems. The worst hotel experience I have ever had.

Staff was friendly but the hotel is a pit!! Owner needs to update all areas!! Horrible situation!! NEVER AGAIN!!! Please don’t recommend this place to ANYONE!!

Staff was great and accommodating

it is an “extended stay” place and I got the feeling it was a place they put homeless people. hallways and elevators were dirty. way too many dogs. you have to ask for shampoo! they have 2 bellcarts and one of them was held together with tape. their free breakfast is coffee, granola bars and pre packaged muffins