Costa Atlantica Punta Cana - Beach Vacation Condos

We booked a 2 bedroom with ocean vue. At 5 pm apartment was not ready. We finally checked in at 8 pm. Air con broken, a bed and coffee machine broken. We moved eventually to a more appropriate apartment next day.

Perfect

The staff definitely stood out however when i told them they have me the wrong room, i paid for oceanview and they gave me a room that was not oceanview. Three security guards were absolutely amazing! Both day shif and night shift. Front desk staff was great as well. I only wish i would have got the view i paid for. I showed them proof but no manager was called or notified. That's why i have to give a 3 otherwise would have been a 5 for sure. Its Right by the beach and a very good restaurant! Literally no other complaints.

perfect location, small and quiet and walkable to great restaurants! very safe. friendly staff who helped arrange airport to/from. no need to rent a car.

Positives: The property was beautiful, staff were always available if something was needed and were very helpful in coordinating airport pickup and dropoff. The pool was perfect for young kids as there was a shallow pool, as well as a deep area for adults. Bedrooms and living quarters were tastefully furnished, and made us feel at home during our stay. Negatives: We did have a 8 hours period were there was no running water, and alerted the staff, would mentioned it was due to a repair they were making to the pool. We would have appreciated a heads up so we could plan our cooking, laundry and showers accordingly. Additionally, the windows in the bathrooms were the only ventilation when showering, and were unable to be closed and secured. When i made note of this to staff, they said someone would come and look, but it was never addressed for our 7 day stay.