貝斯特韋斯特普勒斯執行法院飯店&會議中心

unfortunately pool was shut down and not available for use. We had a mini getaway with Grandkids and I chose this hotel becouse it had the pool

We paid a little extra for the pool and hot tub. Great sized pool, but the hot tub was "permanently closed". It would be nice if that was updated on your site. Great breakfast!!

Good value in today's economy compared with other hotels in area. Close to local airport and shopping. Friendly staff. Clean rooms. Decent indoor pool, but whirlpool spa no longer works. Ample breakfast but would like healthier items. Promises to change towels and resupply bathroom are not kept on a daily basis.

Everything was just right,easy in great breakfast room was very clean the only thing pool was out of order. Great experience would definitely stay here again. Property was in great shape. Hotel very modern. Thank you to everyone who works there.

Easy check in. Good location 5 min drive to hundreds of stores/food/mall options : entertainment etc . Game room not functioning well but pool was nice and clean

The first room we received. The shower curtain was falling off. There was spots on the shower ceiling that looked like black mold spurs. The tub would not drain while having a shower. The pool was out of order. The games room out of order. The hot tub out of order.

Hotel advertises shuttle service to airport. That was discontinued in January. Had to pay $24.00 for 10 minute Lyft to airport.

pool was not as inviting, and hot tub was closed. otherwise than that everything was acceptable.

Pool heater is not working, front desk attendant told me that it’s broken and it wasn’t a matter of just turning on once I asked for that. Extremely rude.

The staff was great. But the hot tub was not working and one of the elevators.

Upon arrival later in the evening we headed to the pool. The air quality of the hotel but especially the pool area was very poor and it was difficult to breathe and the pool was brown with spit loogies floating. A women took her baby out of the pool to change their soiled diaper. People were drinking alcohol and vaping in the pool area. We left the pool area immediately as we were concerned for our health and safety. When we got back to our room my husband insisted we leave as he found our bed had a ripped mattress cover with blood stains inside evident of bed bugs. We packed up immediately and informed the front desk of our concerns and that we were checking out. My health issues demand clear air and water and staying in a hotel that cannot meet that standard, with evidence of bugs, is a health and safety risk for me and my family that I cannot compromise about. Still waiting to hear back from faculty, almost 48 hours later.

There's mold on the walls and ceilings. The bathroom fan is so loud. The pool water is brownish. For breakfast, there's nothing but toast.

There was dry fecal matter on the wall. The toilet was made for midget everything needs updated. I asked for A extra blanket they gave me a sheet.the couch bed felt like you were sleeping on medal.

I’ve been to this hotel once before and it was a good experience and that’s why I decided to book this hotel again. This trip was not a good experience, the carpets were so dirty that when I got home I cleaned the bottoms of our slipper and they were so so dirty. I will never go to this hotel again. I felt the room was not clean when we arrived other than fresh linens.

The hotel was large, but dated, water stains on some ceiling, but the room was pretty clean expect for the bathtub. The bathtub very dirty.

The tub was dirty. The refrigerator was off and leftover food in it. The bed was springs and hard l, uncomfortable.the poor was dirty.

Everything was just right,easy in great breakfast room was very clean the only thing pool was out of order. Great experience would definitely stay here again. Property was in great shape. Hotel very modern. Thank you to everyone who works there.

The room was spotless. The parking amazing. Staff so friendly. Breakfast good

There was a substance smeared all over the desk and night stand. The remote control to the tv was caked with grime. The TV and cable were unplugged and unprogrammed. I had to call the front desk using my cell phone because the in room phone didn't work. Maintenance came and fixed it but complained the entire time that house keeping should of checked for that and handled it. The indoor pool was disgusting. The water was so cloudy you couldn't see the bottom and the portion of the pool walls that was outside of the water was brown with dirt. You could see where people were etching words/ pictures in the grime. A portion of the ceiling was falling down in the pool room and the ventilation screen on the ceiling was so caked with dust it was blocked with threads of crust hanging from where the vent holes are. There was a phone in the pool room with a sign that it was out of order and if there is an emergency to use your own cell phone and call 911. There was an arcade room across from the pool room which was locked with a sign also out of order. In the morning the breakfast room tables were not cleaned between patrons. I am not one to complain when something is not right especially spending one night. Things get missed or overlooked sometimes; but this was ridiculous.

We were just looking for a good bed for the night. The room was clean and in good condi

The bed was uncomfortable. Probably the worst since we travelled in Tibet. The plastic mattress cover krinkled every time you moved. The adjustable mirror in the bathroom/sink area had not been installed properly. Molly screws should have been used. Instead, the screws were just screwed into the drywall. The mirror was ready to fall off. We also had problems with the TV. The staff were prepared to move us to another room due to the TV problems.

Needed a clean place to stay overnight. Bedroom was clean. Unfortunately the the mattress in the pull out bed from the couch was very uncomfortable.

Good stay, comfortable bed & nice spacious room

Rooms appeared to be newly renovated. Comfortable bed and pillows. Quiet hotel. Nice breakfast with several options.

I liked how quiet it was and how large the room was. The breakfast was great and the room overall was very cozy.

Bed was very hard, toilet seat very loose, they put in new tv's and at 3:59 am the tv would turn on. I was told maintenance was not in for two days and they would take care of everything, except they never showed up.

Hotel was nice. Needs updating but not bad. The mattress was hard and I wish it was better. The mattress is 13 years old and needs updating. The pool was cold and hot tub was closed. Food wasn’t too bad for breakfast.

The light fixture by the bed was falling off the wall, the laminate flooring in the bathroom had water underneath, the HVAC was either to cold or warm, the occ sensor in bathroom didn't work and the entrance lock was wanky - without a hard pull it would not latch. I didn't complain because I was too tired to change rooms, but I will never stay there again.

Room was very clean enjoyed our stay very much. Only thing you need to get new toilets they’re way too short way too short, especially for handicap people. The breakfast was phenomenal. Fantastic eggs were the best I’ve ever had.

Nice hotel and conveniently located near the airport. The TV was surprisingly small. I’m not one to really care or notice that much which is why it was all the more surprising. Other than that it was a great hotel.

The best part was the brewery at the end of the properly. Staff was very rude. Walked in to a guy on cell phone with an AirPod in his ear - Carlos. Never stood up or gave a warm welcome. Passed me off to another agent a woman who was beyond unfriendly…. This morning upon checkout we asked for a late checkout they said absolutely no late checkouts and as we checked out found out other rooms did get them which was very disappointing- cleanliness left a lot to be desired and lots of things out of order.

I will start by saying the property is clean and inviting. The staff is amazing, went over and above to call me after we left and tell us we left an item behind, it was my daughters pocketbook with her license and a bunch of cash from her graduation from nursing school. We were so thankful, they didn’t have to say anything, we had already checked out and were at the graduation when the front desk called us, lovely woman with integrity and grace, i believe her name is Alicia. Big shout out to her and the cleaning staff.

We stayed her two nights a few days apart because it was close to the Manchester airport. Both nights we got in after 1 am. Staff was so friendly and patient. Gave us all the info we needed in a quick and easy checkin so we could get to sleep.

Wonderful stay! Front desk service representative was friendly and helpful, great personality!

I'm from the hotel industry so I'm putting it out there. Gentleman that checked me in seemed a little confused because I made my reservations after hed prepped keys and reg cards. Minimal eye contact he did smile though. The thing that caught my attention most, was he said my room number out loud. That's a no no. Perhaps he needs some coaching. The room was great. The girl in the morning was a little rude when asked if we could have a noon check out. "Absolutely not", is not a friendly response.

Great staff

When the front desk person informed me that the shuttle service was unavailable, she immediately arranged a taxi for me. This seems straightforward, but at 11:45pm on a freezing night in January, it was a godsend!! Thank you, Lydia, for your courtesy, empathy, and professionalism.

Fantastic experience. Dorie provided great help on my very late check in situation and then checked me in quickly with great service. She's really wonderful.

At check-in there was a smell similar to sewage backup. After getting out of the shower, the bathroom floor was gritty, like the previous occupant brought in sand from a lake beach that was nearby. We were on our way out and I notified the front desk and the manager said he would check it out. We returned later that night and the floor was still sandy. The following day I asked a housekeeper if she could clean the floor and was told they don’t clean rooms on Sunday. I certainly didn’t need her to clean the entire room, simply clean the bathroom floor, but she couldn’t do that. Poor management to not have it cleaned on day 1

Wonderful! The young woman at the front desk when we checked out was great, very friendly, helpful and customer oriented, which is difficult to find these days.

Free parking,closest to Derry Tupelo concert hall

Great Location near airport

Good property. It looks old, but room, beds and pillows are comfortable. Best thing is the great breakfast! They also have specialty coffee, hot chocolate and filter water (cold & hot) available 24 hrs. Also, you can walk to the Backyard Brewery where you can find really good food, and of course beer!

Great price for a clean quiet hotel, walking distance to great restaurant.

Good price, hotel was clean and had a good breakfast. Great location if using the Manchester airport

We stayed here for the weekend for the SNHU graduation ceremonies. Very convenient. Great breakfast! Kids liked the pool. Nice to be able to walk to a restaurant right on the other side of the parking lot.

Easy check in and a nice large clean room. This hotel is situated across the parking lot from a great brewery. It was 10 minutes (at the most) from the Manchester airport and we appreciated the kindness at check in an the free cookies. :)

Safe, clean property with fine dining within walking distance.

Quick check in, close to town and airport

Well kept and clean. Good location.

Have food allergies and food is labeled wrong, very bad and unsafe. Staff needs to learn and be aware of things like this and all put on people in charge. Be Better

There's mold on the walls and ceilings. The bathroom fan is so loud. The pool water is brownish. For breakfast, there's nothing but toast.

Nice place, quiet, great breakfast and coffee.

The breakfast was amazing and fresh

Room was very clean enjoyed our stay very much. Only thing you need to get new toilets they’re way too short way too short, especially for handicap people. The breakfast was phenomenal. Fantastic eggs were the best I’ve ever had.

Location was great! Felt safe and it was clean! Room was fine… had noisy guests above us but that is not the hotel’s fault! Breakfast was lacking and ran out before 10:00 with no intention of refilling much after 9:40… coffee was not very good

Good price, hotel was clean and had a good breakfast. Great location if using the Manchester airport

This was a quiet, clean, comfortable place to rest after a full day at Canobie Lake Park. No issues with a late check-in. Front desk staff was super friendly. Breakfast started early which was helpful for an early departure.

Their coffee, fruit, cookies setup off hours is second to none in my travel experience.

They treat you well with an afternoon snack and a large variety of breakfast items.