HOTEL PALM BEACH

Beautiful charming authentic area of Cannes right by newly renovated Palm Beach The staff couldn’t be more helpful Room clean & comfy modern

I would not recommend this property at all. Upon check-in, we were handed the key to a room that was clearly unclean. After informing the front desk, we were offered another room, only to find that it too had not been properly cleaned. When I went back down to the reception to explain the situation, the response I received was shocking: “Well how are we supposed to know if it’s clean.” For a hotel, this is completely unacceptable. Cleanliness is one of the most basic expectations any guest should be able to rely on, and the dismissive attitude from the staff made the experience even worse. The safe was not mounted, nor did it work, so all valuables were at risk. As per my photos, you can see you can just carry it away. This stay was disappointing from start to finish, and I would strongly advise looking elsewhere if you’re considering booking this property.

I was offered the option of a “fully-serviced apartment.” However, the first apartment offered had bed bugs crawling all over the bed. When I called to complain, they simply said that insects are common and begrudgingly moved us to another apartment in the same building. Though the apartment was fine, it had no AC in 30 degree Celsius weather. When I noted that, they simply opened the window and said there is a nice ocean breeze and said that all rooms in the hotel didn’t have AC - which I later found to be false. I packed up all my things and left without even staying a single night in my overall 4 night trip. Even with all the photos and complaints to validate my claims, it took me 3 days to finally receive a refund for this stay. Would not recommend.

Nice place

Great location and friendly staff, but room was disappointing