Name: citizenM Zürich
Address: Talacker 42, Zürich, Kanton Zürich, CH
Price range: 160 $–771 $ per night
Rating: 8.7

Was Gäste sagen

Im citizenM Zürich heben Reisende die zentrale, fußläufige Lage, das sehr freundliche Personal, die modernen, technologiegesteuerten Zimmer und die hohe Sauberkeit hervor. Wiederkehrende Kompromisse sind kompakte Zimmer mit Betten an der Wand, störrische Temperatureinstellungen und gelegentliche nächtliche Geräusche.

Das Frühstück und die lebhafte Lobbybar/Kantine erhalten häufig Lob. Einige Gäste empfanden das Selbst-Check-in und die Tablet-Bedienung im Zimmer als unintuitiv, und es gab einige Berichte über Mängel bei der Wartung oder im Housekeeping. Erwarten Sie einen sauberen, zentralen und technologieorientierten Aufenthalt, der sich am besten für Alleinreisende oder Kurzaufenthalte eignet.

Leistungen

Sauberkeit

Zimmer

Dienstleistung

Lage

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die technologiegestützte Selbstregistrierung und eine lebhafte Lobbybar/Lounge bieten einen geselligen Raum zum Arbeiten oder Entspannen.

Ähnliche Gästebewertungen

10

Mary

3. März 2025

·

Aufenthalt für eine Nacht

Great place for one night in Zurich. Very modern and colorful. There’s a kiosk for check-in and checkout.

8

Øyvind

6. Nov. 2025

·

Aufenthalt für 2 Nächte

Nice hotel. No reception so not as easy to ask for guidance in the city.

10

Lori

4. Sept. 2024

·

Aufenthalt für eine Nacht

It was nice having a bar in the lobby as well as a comfortable lounge area.

10

Stephanie

17. Mai 2025

·

Aufenthalt für 2 Nächte

This hotel was very unique in that the rooms are quite small but they make up for it with the immense public spaces for socializing, work, etc. Large lounge with bar and breakfast in the morning (other meals served as well but we only had breakfast there). Everything in the room is controlled by an IPad making it very easy to control shades, temperature, lights, etc.

10

Dave

25. Sept. 2024

·

Aufenthalt für 3 Nächte

My room was like walking in to a Swatch watch. There were some fun extras like being able to change the colour of the light in the shower. It was a comfortable room and I was able to get work done on the desk and using the Wifi. The lobby bar was fun to hang out in and the selection of food was reasonably priced and really good even for a vegetarian.

10

philip

29. März 2025

·

Aufenthalt für 2 Nächte

Great location 10mins from main station, rooms are fine for the price. Bar and resting area nice and relaxed

8

Kathryne

22. März 2025

·

Aufenthalt für 2 Nächte

My husband and I stayed here for two nights after arriving in Zurich on an overnight flight. The hotel’s central location makes it easily accessible by public transportation. The decor has a fun, trendy vibe, and we especially appreciated the 24/7 bar and restaurant— a lifesaver when we struggled to find a late-night meal after 10 p.m. The staff was outstanding. Every team member we encountered went above and beyond to make us feel welcome and answer our questions. Breakfast was also fantastic. The reason for our four-star rating is the room size. The space was extremely small, with barely enough room for our two large suitcases and a carry-on. While the king-sized bed was comfortable, it was pushed against the wall, making it difficult for my husband to get in and out. We inquired about a larger room but were informed that only the accessible rooms offered more space, and the hotel was fully booked. This hotel is ideal for solo business travelers who don’t mind compact rooms. Despite the space constraints, the location, amenities, and service make it worth considering.

10

Gabriela

21. Okt. 2024

·

Aufenthalt für 2 Nächte

Highly recommend. Loved that it is all automated, you can do your own self check in and check out, and in the room you have an ipad that control everything: temperature, lights, curtains, TV, etc. Staff was super friendly if help is needed. Hotel seems new and very clean. Would definitely stay again a next time.

10

Marty

25. Apr. 2024

·

Aufenthalt für 3 Nächte

Awesome super modern hotel. Great bar/ restaurant open 24/7.

8

Anisha

20. Aug. 2025

·

Aufenthalt für 4 Nächte

Location. Lobby was a great place to chill. Friendly and helpful staff.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Sauberkeit

Zimmer und Gemeinschaftsbereiche werden oft als sehr sauber oder makellos beschrieben, wobei gelegentlich einzelne Probleme festgestellt wurden (z. B. fleckige Bettwäsche oder ein muffiger Duschvorhang).

Ähnliche Gästebewertungen

6

Athena

31. Aug. 2025

·

Aufenthalt für 6 Nächte

The shower was very tight space turning on water and maneuvering was unpleasant and I’m a small person. There was blood stain on my sheets. The bed was hard as a rock. The 3 day cleaning for charity was lovely, but when asked for cleaning the response was to bring towels which made me gather that cleaning wasn’t a welcomed request. Staff was lovely with exception of one person who was a little too laid back with their lack of assistance. Cocktail menu was a little off with flavor combos, e.g., margarita with added artificial coconut flavor. Breakfast was great! Unfortunately I didn’t sleep well there. Got only 4-4.5 hrs sleep/night while at next hotel slept fine. It may be that with a highly digital and wireless small space, with in-room, wireless iPad next to bed, there is too much EMF and blue light exposure.

10

Ronald Harold

30. Juli 2025

·

Aufenthalt für eine Nacht

Very efficient staff. Rooms very clean.

8

Stephanie

22. Sept. 2025

·

Aufenthalt für eine Nacht

A hair (not mine!) in the sheets and a mildewy shower curtain spoiled this otherwise pleasant stay.

8

Moran

1. Dez. 2025

·

Aufenthalt für 3 Nächte

Great location with easy access to Old Town and the Christmas markets. Staff was super friendly, everything was spotless, and the rooms were impressively quiet. My only gripes: the rooms are very small and ran hot with no real temperature control. Otherwise, a solid stay!

10

Paul

31. Okt. 2024

·

Aufenthalt für 3 Nächte

Great hotel. Great breakfast. Great staff. Great location.

10

Malak

26. Dez. 2025

·

Aufenthalt für 7 Nächte

The staff were very friendly, rooms are clean, breakfast was open buffet with great food options and variety and the food tasted very good

10

Brian

3. Dez. 2025

·

Aufenthalt für 4 Nächte

Warm friendly service from the welcome, to the breakfast and the room attendants. Clean bedrooms and very comfortable beds. A lovely breakfast. All in all a great experience

10

Mahdi

8. Jan. 2026

·

Aufenthalt für 2 Nächte

Amazing hotel, very clean and cozy, good amenities, very close to major attractions. We didn't use any modes of transportation other than our feet (!).

10

Adele J

9. Feb. 2026

·

Aufenthalt für eine Nacht

Room was spotless and run by an ipad which was quirky. Bed was extremely comfortable. Everything was excellent. Would recommend as a base in Zurich.

10

irina

6. Okt. 2025

·

Aufenthalt für 6 Nächte

Clean room

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Zimmer

Die Zimmer sind kompakt und technisch gut ausgestattet (iPad-Steuerung für Licht, Jalousien und Fernseher) mit sehr bequemen Betten und modernem Design. Häufige Nachteile sind der eingeschränkte Zugang zum Bett, wenig Platz und Privatsphäre im Badezimmer, warme Zimmer/begrenzte Temperaturregelung und versiegelte Fenster sowie gelegentliche nächtliche Geräusche; einige empfanden die Technik als kompliziert.

Ähnliche Gästebewertungen

6

Jane

11. Okt. 2025

·

Aufenthalt für 2 Nächte

There was a problem with noice coming from the night club next door. Many guests thought the "music" was a disturbance. We were allowed a complimentary breakfast as a result of our complaint.

6

Randal

21. Okt. 2025

·

Aufenthalt für 2 Nächte

There are lots of positive reviews about this hotel but I was very disappointed. Signage isn't obvious for where the check-in desk is. Turns out it's in another room and it's a kiosk with a few iPads. There was nobody there so I had to ask somebody working at the bar. It was cumbersome working through the screens. I wasn't the only one having a problem. If multiple people need help checking in that tells you it's not very intuitive. Give me a person behind a check-in desk every time. The room has one king bed up against the wall meaning only one side can be used to enter/exit the bed. The person sleeping against the wall has to crawl over the other person to enter/exit. Not everybody staying here is a couple. It's a bizarre configuration. Light controls are not intuitive. There doesn't seem to be a way to turn on individual lights. Coming into a dark room the main switch only lights up a faint area under the bed; you have to fumble your way to the nightstand and find the iPad. There is no light switch by the bathroom, you have to engage the iPad. The iPad TV guide only lists station call letters, it doesn't show a guide of what's playing now. You have to pick every channel and hope it has something interesting. USB A port did not work. You can't shower without the light affecting the person still sleeping because there is only a sheer curtain separating. This hotel is best suited for a solo traveller. For all its fancy tech it really is an example of form over function.

6

Mikkel

19. Mai 2025

·

Aufenthalt für 3 Nächte

Super nice location close to train stations and old town. Small but clean rooms. No coffee/tea in the room. Noisy night club next door. Not possible to open windows so room gets very hot when the sun is out. Aircon very noisy, so its a choice between heat or noise at night.

10

Elaine

23. Sept. 2025

·

Aufenthalt für 5 Nächte

Great overall but don’t face the courtyard as there’s a bar that pumps music til midnight Thursday -Saturday Breakfast was yummy! Staff nice!

10

Robert

14. Okt. 2025

·

Aufenthalt für 2 Nächte

Very comfortable. Best shower we had in 3 weeks travelling around Europe. Be prepared to go tech - iPad in the room controls most things.

8

Angie

13. Sept. 2025

·

Aufenthalt für eine Nacht

Small room, very strange arrangement of the bed which was pushed against two walls and a table, one has to crawl in and out of the bed! Very inconvenient for the second person! Never had seen one like that before. I wouldn’t have booked the room if it had shown the actual picture. We were misled! It’s not a cheap hotel and it also doesn’t include breakfast.

8

Moran

1. Dez. 2025

·

Aufenthalt für 3 Nächte

Great location with easy access to Old Town and the Christmas markets. Staff was super friendly, everything was spotless, and the rooms were impressively quiet. My only gripes: the rooms are very small and ran hot with no real temperature control. Otherwise, a solid stay!

6

Nicholas

3. Mai 2025

·

Aufenthalt für eine Nacht

Should explain the fact that one side of bed is up against the window

4

GABRIELA

18. Okt. 2025

·

Aufenthalt für 5 Nächte

The hotel is very clean, modern and the location is great. The staff was very helpful and the breakfast was great. However… the room is extremely small and one side of the bed as well as the foot of the bed are against the wall; so the person sleeping in the inside has to jump over the other person to get out of the bed. If you are a bit claustrophobic, this is not the hotel for you. There is a window but it does not open so you feel like you are enclosed in this little box. Besides that, the A/C does not get very cold. It say that it is trying to get to 64F but it never does. We had to keep calling them to reset or overnight the min temperature and in conclusion were sweating many nights. I would not recommend.

4

Donald

9. Okt. 2025

·

Aufenthalt für eine Nacht

Very small rooms even though they are king size. Bed against window so only one person can exit. Very very small.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Dienstleistung

Der Service wird häufig als herzlich, freundlich und zuvorkommend gelobt. Das Selbst-Check-in-Modell und gelegentliche Systemprobleme führten bei einigen zu Verwirrung oder Verzögerungen, wobei es wenige Berichte über Serviceausfälle gab.

Ähnliche Gästebewertungen

10

Keith

28. Juli 2025

·

Aufenthalt für 2 Nächte

Great hotel and location for the price. Very friendly and efficient staff. Mauro was very helpful with check in and gave us great suggestions for restaurants and sights to see. The coffee and tea available 24hrs was a nice touch. Very close to the botanical gardens which was lovely.

10

Eric

18. Nov. 2024

·

Aufenthalt für eine Nacht

What a great property. Clean, safe, friendly- with people who care about helping out

4

tara

3. Okt. 2025

·

Aufenthalt für eine Nacht

Check in system was down upon arrival. Could not get into our room right away which was annoying, but things happen. Staff finally gave us keys to check in but they didn’t actually work. After about 45 minutes staff came to our floor to let in the people waiting, 5 different rooms. They never apologized and acknowledged the inconvenience. When we left our room the keys stil were not working. Came back 7 hours later and checked in with staff who assured us keys would work. My mom attempted to go get into the room but key still didn’t work. Staff said she would leave two vouchers for coffee in the AM. They did not do that. When my Mom attempted to get a coffee in the morning staff was rude.

10

Edward and Kathleen

19. Sept. 2025

·

Aufenthalt für 2 Nächte

Great staff! Comfy bed. Wonderful location. Yummy breakfast

10

Teresa

20. Sept. 2025

·

Aufenthalt für eine Nacht

Love CitizenM, every location we have stayed at is exceptional. Wonderful staff, comfortable, clean and contemporary!

2

Michael

25. Nov. 2025

·

Aufenthalt für 3 Nächte

When we arrived, we asked to shorten our stay by one day and requested a refund for that day to which the staff assured us they would take care of. The refund was never given even though they called the day we were leaving to make sure we were going to leave. Their cancellation policy required a 24 hour Notice which we provided because we stayed there two days of three days we’d planned to be there. We feel betrayed.

8

Kathryne

22. März 2025

·

Aufenthalt für 2 Nächte

My husband and I stayed here for two nights after arriving in Zurich on an overnight flight. The hotel’s central location makes it easily accessible by public transportation. The decor has a fun, trendy vibe, and we especially appreciated the 24/7 bar and restaurant— a lifesaver when we struggled to find a late-night meal after 10 p.m. The staff was outstanding. Every team member we encountered went above and beyond to make us feel welcome and answer our questions. Breakfast was also fantastic. The reason for our four-star rating is the room size. The space was extremely small, with barely enough room for our two large suitcases and a carry-on. While the king-sized bed was comfortable, it was pushed against the wall, making it difficult for my husband to get in and out. We inquired about a larger room but were informed that only the accessible rooms offered more space, and the hotel was fully booked. This hotel is ideal for solo business travelers who don’t mind compact rooms. Despite the space constraints, the location, amenities, and service make it worth considering.

10

Hon Sang

24. Aug. 2025

·

Aufenthalt für 3 Nächte

This is our second time to stay in CitizenM, Zürich. This tells you how much we like the hotel.

6

Jacqueline

19. Sept. 2024

·

Aufenthalt für 5 Nächte

This place and service was amazing, location is great, HOWEVER there checkout and billing is terrible. Don’t PREPAY. I requested 2 weeks before my arrival for an early check out. Expedia confirmed that i will get one day refund but the hotel ignores the communication. I sent a message when they confirmed my stay and i corrected them to say i am checking out one day early because i am checking in another hotel in another city. They still have not refunded me even with Expedia help. I have proof of early check out. They wouldn’t give me a receipt so i took a picture of their computer. CitizenM blames Expedia but they have been giving a run around.

6

zoe

20. Mai 2025

·

Aufenthalt für 2 Nächte

Small for the price. Staff not helpful

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Lage

Zentrale und fußläufige Lage zur Altstadt, zur Bahnhofstraße und zum Zürcher Hauptbahnhof mit guter Anbindung an die Straßenbahn. Einige Gäste berichteten über Lärm von Bars/Clubs, der an Wochenenden einige Zimmer beeinträchtigte.

Ähnliche Gästebewertungen

10

Catherine

25. Okt. 2025

·

Aufenthalt für eine Nacht

Great Holiday in Central location, close to train station.

10

Prashant

4. Sept. 2025

·

Aufenthalt für eine Nacht

Near old town (walkable). Near train station. Great overall

10

Yury

18. Okt. 2025

·

Aufenthalt für 3 Nächte

Very nice contemporary hotel. Funky decor, friendly staff, very convenient location.

8

Neil

17. Aug. 2025

·

Aufenthalt für 5 Nächte

Good hotel in a good location, however a few niggles, check in was horribly complicated and I just don’t like self check-ins, too complicated. Fridge in room is great but maybe put something we can buy in it? Also there was a noisy party in a bar opposite which kept me awake…

10

Joyce

4. Sept. 2025

·

Aufenthalt für eine Nacht

Very clean room with modern design. Comfortable stay. Approximately 10 minutes from the central train station.

10

Mayerling

8. Sept. 2025

·

Aufenthalt für 3 Nächte

Great place centrally located . Easy walk to Zlake Zurich , old town and plenty of shopping and Restaurants. I will definitely go back.

10

NASREEN

30. Mai 2025

·

Aufenthalt für 2 Nächte

Centrally located to shopping, train station and restaurants

10

Mahdi

8. Jan. 2026

·

Aufenthalt für 2 Nächte

Amazing hotel, very clean and cozy, good amenities, very close to major attractions. We didn't use any modes of transportation other than our feet (!).

8

Hovsep

6. Okt. 2025

·

Aufenthalt für 4 Nächte

Everything was in walking distance. Train station was 9min away. Hotel provided good breakfast.

10

Susana

28. Juli 2025

·

Aufenthalt für 2 Nächte

Great location

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Gastronomie

Das Frühstück wird oft als lecker mit gutem Kaffee gelobt, und die Bar/Kantine ist praktisch. Einige Gäste empfanden den Preis oder die Auswahl beim Frühstück als begrenzt.

Ähnliche Gästebewertungen

8

Arlene

18. Juli 2025

·

Aufenthalt für 3 Nächte

The beds are located against the window with a desk abutting the foot of the bed, so it is difficult for the inside person to get into and out of the bed. There is no coffee pot in the room. The paid buffet breakfast has an assortment of foods, but they are always the same each day, with no variation. They do serve specialty coffees, however. The location of the hotel is near to the train station and shopping areas, which is convenient.

10

Edward and Kathleen

19. Sept. 2025

·

Aufenthalt für 2 Nächte

Great staff! Comfy bed. Wonderful location. Yummy breakfast

10

Malak

26. Dez. 2025

·

Aufenthalt für 7 Nächte

The staff were very friendly, rooms are clean, breakfast was open buffet with great food options and variety and the food tasted very good

10

paula

14. Jan. 2026

·

Aufenthalt für eine Nacht

Súper moderno el hotel, check in por medio de iPad, de todas formas habían chicos para ayudarte, la habitación moderna también se manejaba por un iPad, si no sé si personas mayores les gustaría eso o prefieren algo más clásico, desayuno de 10, cerca de todo caminado o en bus que estaba en la esquina, si lo que le faltó a mi gusto era aunque sea dos vasos y agua.

10

karen

11. Okt. 2025

·

Aufenthalt für eine Nacht

Room is small but functional. Location is 10-15 minutes from the train station. Breakfast was surprisingly very good .

10

Helen

22. Okt. 2024

·

Aufenthalt für 2 Nächte

Breakfast selection is great and open at 6:00 AM which makes convenient for our next trip to Luzern. Thanks a lot!

8

Emily

22. Dez. 2024

·

Aufenthalt für 4 Nächte

Really lovely hotel and staff. Overall a great place to stay, but the breakfast is a rip off. Save your money and go get something elsewhere. The food is good but overpriced for the selection. The rooms are smaller than usual hotels, however the shower is incredible so as long as you can handle a smaller space, this hotel is gem!!!

10

Becky

14. Mai 2025

·

Aufenthalt für 2 Nächte

Loved the breakfast! Fun eclectic design all around property!

10

Fritz

17. Nov. 2024

·

Aufenthalt für eine Nacht

Beautiful and modern looking hotel. A few blocks from the popular shopping areas. Great check-in service! The full breakfast with free unlimited coffees to 11am is a great deal at 27 CHf…it is Zurich, ain’t nothing cheap! The room is meticulously clean. The iPad control for TV, lights and climate is easy to use. Super comfortable bed and great shower! Room 404 was a bit warm even though I had it set at 18 degrees centigrade but we were so tired after walking 28,000 steps across Zurich, we still slept 8+ hours. Highly recommend.

10

Laura

17. Aug. 2024

·

Aufenthalt für eine Nacht

First time in a CitizenM property. Staff was very helpful and friendly. Rooms were nice but we were in the two on the floor that had a strange extra window structure on the exterior. Property walkable from train station and to Old Town area. Breakfast was good. We utilized the late check out option which was super handy.

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Monat	Durchschnittspreis
Januar	255 $
Februar	241 $
März	262 $
April	278 $
Mai	414 $
Juni	402 $
Juli	321 $
August	316 $
September	382 $
Oktober	269 $
November	266 $
Dezember	311 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $177	17 $174
18 $160	19 $349	20 $412	21 $412	22 $251	23 $220	24 $209
25 $181	26 $266	27 $335	28 $330	29 $262	30 $197	31 $197

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1 $167	2 $235	3 $273	4 $293	5 $257	6 $221	7 $203
8 $268	9 $226	10 $263	11 $262	12 $203	13 $202	14 $203
15 $203	16 $235	17 $263	18 $263	19 $205	20 $203	21 $203
22 $231	23 $235	24 $263	25 $263	26 $221	27 $221	28 $221
29 $203	30 $771

citizenM Zürich

Preise für citizenM Zürich

Monatliche Durchschnittspreise

Über diese Unterkunft

Lage

Zimmeroptionen

Zimmer, 1 King-Bett (Mobility Accessible, Roll-In Shower)

Zimmer, 1 King-Bett

Zimmer, 1 King-Bett (High Floor)

Gästebewertungen zu citizenM Zürich

Was Gäste sagen

Richtlinien der Unterkunft

Hinweise zum Check-in

Gut zu wissen

Optionale Extras

Preise für kommende Reisedaten